We have received confirmation that clients are now able to see routes returned.

MachShip team will continue to monitor.

On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.

Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23

We are aligning the Fusedship platform to be within the same IP range as our core platform.

Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.

Current IPs:
13.238.140.139
13.210...

Update:

The team has identified and fixed the issue. Importing consignments should no longer be duplicated moving forward.

MachShip Tech Team will be looking at removing the unmanifested duplicates.

If you see any issues, please feel free to contact us.