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Maintenance

Border Express - Planned System Outage – 11th and 12th of February 2023

Feb 11 at 08:00pm AEDT  –  Feb 11 at 08:15pm AEDT
Affected services
MachShip Carriers

Resolved
Feb 11 at 08:15pm AEDT

The scheduled maintenance has been completed.

Updated
Feb 11 at 08:00pm AEDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 11 at 08:00pm AEDT

Please be advised during the following times Border Express customer facing systems will be undergoing scheduled maintenance.

Saturday the 11th of February 8:00pm – 8:15pm AEDT (15 minutes duration)
Thursday the 12th of February 2:00pm – 5:00pm AEDT (3 hours duration)
Why are we making this change?

Regular system maintenance is important in keeping our systems running smoothly.

What does this mean during the planned system outage?
During the outages, customers will not be able to access BEX Online and our Web API (including but not limited to consignment/pickup creation, price estimations, headport codes and tracking statuses).

Customers systems will still be able to transfer manifest files during this time and these files will be processed when systems come back online.

Should you have any further questions related to this change, please contact integrations@borderexpress.com.au.

Created
Feb 11 at 06:59pm AEDT

Maintenance will begin as scheduled in 60 minutes.