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Maintenance

Team Global Express (TOLL Group) Scheduled Outage - 24th-26th February 2023

Feb 24 at 08:00pm AEDT  –  Feb 26 at 10:00pm AEDT
Affected services
MachShip Carriers

Resolved
Feb 26 at 10:00pm AEDT

The scheduled maintenance has been completed.

Updated
Feb 24 at 08:01pm AEDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 24 at 08:00pm AEDT

Team Global Express (Toll Group) have advised of the below

Dear Valued Customer,

As part of the IT Separation Program at Team Global Express (TGE), we are migrating multiple applications from Toll to TGE infrastructure on the weekend of 25th Feb 2023.
A Scheduled outage will commence from 8 pm AEDT Friday 24th to 10 pm AEDT Sunday 26th Feb 2023.
This Scheduled outage will directly impact a number of applications and systems. During this time, these systems will not be accessible:
• MyToll Website
• MyToll Automatic Importing
• MyToll API Integrations
• TESXML API Integrations
• WebM Integrations

Questions?
If there are any questions, please don’t hesitate to contact us at integrate@tollgroup.com and one of our experienced technical support team will be happy to assist.
We appreciate your support as we progress through these changes.

Kind regards,
Integration Team
Team Global Express

During this time all manifesting, tracking and pickup bookings will fail with Toll In MachShip

Updated
Feb 24 at 06:59pm AEDT

Maintenance will begin as scheduled in 60 minutes.

Created
Feb 23 at 08:15am AEDT

This is just a friendly reminder to all clients that Team Global Express (TGE) (formerly known as Toll) will be undertaking maintenance on their systems from 8 pm AEDT Friday 24th to 10 pm AEDT Sunday 26th Feb 2023.

During this time clients will be unable to:

  1. Manifest freight with any Toll (TGE) brand
  2. Book pickups with any Toll (TGE)brand
  3. Obtain tracking for any Toll (TGE) consignments

Clients will still be able to create consignments and obtain labels, but as above manifesting will fail.

Please ensure that you advise all your users to make sure that they have manifested all of their Toll freight by 8pm AEDT Friday 24th February 2023. Anything created after this point will need to be manifested after 10pm AEDT Sunday 26th February 2023 when the Toll (TGE) IT team complete their maintenance period.

Any questions please contact support@machship.com