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Maintenance

Planned MachShip System Outage 8th September 2023 - 10:30PM - 3AM AEST

Sep 08 at 10:30pm AEST  –  Sep 09 at 03:00am AEST
Affected services
MachShip Carriers

Resolved
Sep 09 at 01:23am AEST

The scheduled maintenance has been completed.

Updated
Sep 08 at 10:30pm AEST

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Sep 08 at 10:30pm AEST

Please be advise that on Saturday 19th August 2023 11:00pm - 03:00AM AEST MachShip's system will be undergoing Maintenance

During this period, Customers will be unable to access MachShip's online portal or webapi. All functionality connecting to the site will be unavailable during this period.

As a result of this maintenance the IP addresses for the platform will change to be in the below range

  • 14.201.210.168/29
  • 14.202.247.200/29
  • 14.203.192.88/29
  • 103.166.60.0/23

If you or your clients implement any IP address whitelisting for end users, API users and/or the printing app - including the website please ensure that you update the range to include the list above ON or BEFORE this date.

Note that if you are whitelisting just the machship.com url or not undertaking any whitelisting of addresses you will not need to take any action

If there are any questions, please contact support@machship.com

Updated
Sep 08 at 02:58pm AEST

As a reminder - MachShip will be undergoing maintenance from 1030pm till 3AM this evening 8th September 2023

During this period, Customers will be unable to access MachShip's online portal or webapi. All functionality connecting to the site will be unavailable during this period. Customer must ensure that any and all actions requiring MachShip have been completed before this Maintenance period begins.

As a result of this maintenance the IP addresses for the platform will change to be in the below range

  • 14.201.210.168/29
  • 14.202.247.200/29
  • 14.203.192.88/29
  • 103.166.60.0/23

If you or your clients implement any IP address whitelisting for end users, API users and/or the printing app - including the website please ensure that you have updated to this range

Note that if you are whitelisting just the machship.com url or not undertaking any whitelisting of addresses you will not need to take any action

If there are any questions, please contact support@machship.com

Updated
Sep 02 at 09:59pm AEST

Maintenance will begin as scheduled in 60 minutes.

Updated
Aug 30 at 06:21pm AEST

Please be advised that the Maintenance period for the 2nd September 2023 has been updated to be the below:


On Friday 8th September 2023 10:30PM - 03:00AM AEST MachShip's system will be undergoing Maintenance

During this period, Customers will be unable to access MachShip's online portal or webapi. All functionality connecting to the site will be unavailable during this period.

As a result of this maintenance the IP addresses for the platform will change to be in the below range

  • 14.201.210.168/29
  • 14.202.247.200/29
  • 14.203.192.88/29
  • 103.166.60.0/23

If you or your clients implement any IP address whitelisting for end users, API users and/or the printing app - including the website please ensure that you update the range to include the list above ON or BEFORE this date.

Note that if you are whitelisting just the machship.com url or not undertaking any whitelisting of addresses you will not need to take any action

If there are any questions, please contact support@machship.com

Updated
Aug 29 at 12:04pm AEST

We will be undergoing scheduled maintenance during this time.

Updated
Aug 28 at 10:12am AEST

This is just a reminder and confirmation that the maintenance period outlined below will be taking place on the 2nd September 2023. If there are any questions, please refer to the below notice or contact support@machship.com


On Saturday 2nd September 2023 11:00pm - 03:00AM AEST MachShip's system will be undergoing Maintenance

During this period, Customers will be unable to access MachShip's online portal or webapi. All functionality connecting to the site will be unavailable during this period.

As a result of this maintenance the IP addresses for the platform will change to be in the below range

  • 14.201.210.168/29
  • 14.202.247.200/29
  • 14.203.192.88/29
  • 103.166.60.0/23

If you or your clients implement any IP address whitelisting for end users, API users and/or the printing app - including the website please ensure that you update the range to include the list above ON or BEFORE this date.

Note that if you are whitelisting just the machship.com url or not undertaking any whitelisting of addresses you will not need to take any action

If there are any questions, please contact support@machship.com

Created
Aug 10 at 09:29am AEST

Please be advised that the Maintenance period for the 19th August 2023 has been updated to be the below:


On Saturday 2nd September 2023 11:00pm - 03:00AM AEST MachShip's system will be undergoing Maintenance

During this period, Customers will be unable to access MachShip's online portal or webapi. All functionality connecting to the site will be unavailable during this period.

As a result of this maintenance the IP addresses for the platform will change to be in the below range

  • 14.201.210.168/29
  • 14.202.247.200/29
  • 14.203.192.88/29
  • 103.166.60.0/23

If you or your clients implement any IP address whitelisting for end users, API users and/or the printing app - including the website please ensure that you update the range to include the list above ON or BEFORE this date.

Note that if you are whitelisting just the machship.com url or not undertaking any whitelisting of addresses you will not need to take any action

If there are any questions, please contact support@machship.com