The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please note that there is a planned outage this weekend (November 4 and 5) that will impact all domestic FedEx Customer Technology functions and products:

• Bookings (domestic)
• Track and Trace (domestic)
• Quoting(domestic)
• Shipping (domestic)

FedEx international online tools and services are not impacted.

What’s the expected outage window?
Saturday November 4th starting from 18:00 AEDT until Sunday November 5th at 12:00 AEDT

What’s the change about?
As part of modernising our IT infrastructure, we are migrating our backend systems to a more modern operating environment.

How will customers be impacted?
Per above, customers will not be able to access any domestic FedEx shipping solution.

What’s the advised workaround during the outage?
For Time Critical domestic services, manual consignment notes may be used. Please call 1300 13 11 50 to arrange a weekend or after-hours collection.

Maintenance will begin as scheduled in 60 minutes.