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Maintenance

Border Express - Planned System Outage

Feb 10 at 09:00am AEDT  –  Feb 10 at 12:00pm AEDT
Affected services
MachShip Carriers

Resolved
Feb 10 at 12:00pm AEDT

The scheduled maintenance has been completed.

Updated
Feb 10 at 09:00am AEDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 10 at 09:00am AEDT

Carrier Notif:

Please be advised during the following times Border Express customer facing systems will be undergoing scheduled maintenance.

Saturday the 10th of February 12:30:pm – 03:30pm AEST

Why are we making this change?
While we apologise for the disruption during these periods, regular system maintenance is important in keeping our systems secure and running smoothly.

What does this mean during the planned system outage?
During the outages, customers will not be able to access BEX Online and our Web API (including but not limited to consignment/pickup creation, price estimations, headport codes and tracking statuses).

Customers systems will still be able to transfer manifest files during this time and these files will be processed when systems come back online.

Please kindly ensure IP address on your whitelist to avoid any potential interruption. Thanks.
· 110.145.91.189
· 203.54.145.246
· 203.54.130.118
· 203.129.132.66
· 203.129.129.30
· 203.39.35.23

Should you have any further questions related to this change, please contact integrations@borderexpress.com.au.

Updated
Feb 10 at 07:59am AEDT

Maintenance will begin as scheduled in 60 minutes.

Created
Feb 09 at 09:56am AEDT

We will be undergoing scheduled maintenance during this time.