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Maintenance

MachShip Backend System Maintenance

Feb 25 at 09:00pm AEDT  –  Feb 26 at 01:00am AEDT
Affected services
MachShip Carriers

Resolved
Feb 26 at 08:46am AEDT

During out maintenance window, unfortunately, we saw an outage of the MachShip website.

Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform.

After troubleshooting, we eventually restarted the virtual routers which corrected the issue.

Updated
Feb 26 at 08:43am AEDT

During out maintenance window, unfortunately, we saw an outage of the MachShip website.

Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform.

After troubleshooting, we eventually restarted the virtual routers which corrected the issue.

Updated
Feb 25 at 11:59pm AEDT

The scheduled maintenance has been completed.

Updated
Feb 25 at 11:12pm AEDT

MachShip is back up and running. One of our virtual routers experienced an issue that required investigation. After a restart, that router came back up successfully.

Updated
Feb 25 at 10:42pm AEDT

MachShip is currently down due to the maintenance. We are working to get the system back up and running.

Updated
Feb 25 at 09:00pm AEDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 25 at 09:00pm AEDT

We will be updating the backend MachShip systems.

MachShip should be generally available however we anticipate there will interruptions during the maintenance window.

Created
Feb 25 at 08:00pm AEDT

Maintenance will begin as scheduled in 60 minutes.