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Degraded

Startrack + Australia Post System issues

Jun 16 at 10:35am AEST
Affected services
MachShip Carriers

Resolved
Jun 17 at 10:45am AEST

Australia Post / Startrack has marked this issue as resolved.

For further clarification we advise to review the support link below
https://status.developers.auspost.com.au/incidents/4nchzq7jjlsc

Updated
Jun 16 at 06:58pm AEST

Hi All,

Startrack/Australia post have implimented a fix and consignments should now successfully manifest

If you still experience issues please look to get in touch with us at support@machship.com

Updated
Jun 16 at 04:00pm AEST

Startrack / Australia Post have advised that they are still working on a fix for this issue

We will update as more information becomes available

Updated
Jun 16 at 03:02pm AEST

Startarck has advised that they have identified the issue and are looking to implement a fix

Updated
Jun 16 at 02:55pm AEST

Hi All,

The latest update from Startrack / Australia Post is that the issue has been identified and a fix is being implemented.

Updated
Jun 16 at 02:39pm AEST

Hi All,

The latest update from Startrack / Australia Post is that this issue is still being investigated. They cannot give an ETA at present but are hoping for a more in-depth update soon

Updated
Jun 16 at 11:14am AEST

Startrack and Australia Post have an update below:

API Degradation - 16th June 2021

An update has been posted

We are continuing to investigate this issue.

MachShip will advise as more information becomes availablele

Created
Jun 16 at 10:35am AEST

Australia Post has acknowledged the issue with their system and is investigating

They are advising on the ticket below:
https://status.developers.auspost.com.au/incidents/4nchzq7jjlsc

MachShip has lodged a ticket and will advise as information becomes available