This incident has been resolved.

We are continuing to monitor for any further issues.

We are currently seeing stability on the network and MachShip should now be available. We will continue to monitor throughout the day

The issue has been identified as a service fault with our current ISP (TPG) which hosts our infrastructure. The issue appears to be other ISPs connecting into TPG's network. TPG have identified this service fault and are working to correct this issue. Currently we are seeing long connection times and intermittent packet loss from customers on ISPs other than TPG. Customers able to access a TPG connection should see no disruption in accessing MachShip. We are investigating and working on a work around the TPG service fault.

We are currently in the process of investigating some reported issues with some users accessing MachShip

This is being looked at with a very high priority

We will advise as more information is available