Microsoft is having a global outage that’s affecting our ability to receive and send support tickets by email, so our responses may be delayed.

Our Help Centre is still available for general questions.

Maintenance complete.

Mainfreight have confirmed a DG settings have been changed on their end and have now been reverted.

Customers should now be able to try to manifest their DG consignments with Mainfreight.

MachShip will continue to monitor for the rest of the day.

TNT has confirmed the issue is now fixed. Customers are encouraged to try again to get pricing back from TNT’s API.

MachShip will continue to monitor throughout the day.

Maintenance has completed

This incident has been resolved. Manifests for Transvirtual integrated carriers have been processing normally.

If you’re still having trouble manifesting, please contact our support team.

Our systems are now back up and running. We will continue to monitor our systems. 
Please contact our Support team should you experience any further issues.

MachShip was unavailable between 5:29pm AEDST to 5:49pm AEDST. During this time all MachShip customers were unable to login, there was no data loss or impact to underlying data and all services have been restored.

Maintenance has completed

We believe all services have returned to an optimal state, with no further instability observed.

Our team will continue closely monitoring the platform to ensure continued stability.

We believe all services have returned to an optimal state, with no further instability observed.

Our team will continue closely monitoring the platform to ensure continued stability.

Carrier Update:
FAA has now confirmed their system downtime issue is now fixed.

Customers should now be able to manifest their cons with FAA.

MachShip will continue to monitor throughout the day.

Maintenance has completed

Transvirtual has confirmed the issue is now resolved, and clients should be able to manifest without any issues.

We'll continue to monitor this throughout the day.

We've received confirmation from clients that they can now book with the carrier without any issues.

We'll continue to monitor this throughout the day.

Maintenance has completed

Our team has identified the issue, and a fix has now been released.

We'd suggest trying to run your reports as usual — let us know if you run into anything further.

We'll continue monitoring throughout the day.

The TGE status tracking timestamp issue has been resolved and should now reflect correctly in the system.

We'll continue to monitor this throughout the day to ensure it remains stable.

We can see that tracking status updates for Freight Assist Australia consignments are now showing in the system today.

We will continue to monitor throughout the day.