On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.
Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23
We are aligning the Fusedship platform to be within the same IP range as our core platform.
Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.
Current IPs:
13.238.140.139
13.210.209.28
IMPACTS:
During this period clients that utilize any of our live pricing and order syncing integrations may experience an outage or degradation in performance.
Specific impacts are:
- Prices not returning, or returning more slowly, in the checkout for short periods
- Orders not syncing for short periods
When the migration is complete, all orders will be synced across to MachShip
If you are using a live pricing integration, it is recommended you implement alternative pricing during this period to ensure customers can still checkout.
Maintenance window:
Date: March 6, 2026
Time: 9:00 PM – 10 pm AEDT
Traffic will originate from the new IP range following the maintenance window.
Please reach out to our support team if you have any questions or require assistance.
