TGE Courier has advised that there is now a 12-hour period by which clients can manifest off any consignment created before 11am today.
After this point if there is an older consignment created before today, clients will need to edit and re-label the freight for it to successfully manifest
Any questions please reach out to support@machship.com
Resolved
TGE Courier has advised that there is now a 12-hour period by which clients can manifest off any consignment created before 11am today.
After this point if there is an older consignment created before today, clients will need to edit and re-label the freight for it to successfully manifest
Any questions please reach out to support@machship.com
Monitoring
Update:
Clients are encouraged to try editing/updating their TGE Courier consignments and try again to manifest.
They should then flow to the carrier.
MachShip will continue to monitor the issue.
Investigating
Clients are currently facing errors when looking to manifest TGE Courier consignments - this appears to be caused by an outage on the TGE end - it is unclear if this is due to their scheduled maintenance or not
MachShip has raised a query with their team to advise.
When more information is known, we will advise.
