Resolved
We have received confirmation that clients are now able to see routes returned.
MachShip team will continue to monitor.
Monitoring
Update:
The team was able to identify the issue. Clients are encouraged to try again.
MachShip team is closely monitoring the issue.
Investigating
MachShip has been informed by several clients that they are experiencing issues with obtaining routes, making bookings, or submitting consignments.
The team is currently investigating this matter with urgency and will provide updates as soon as more information becomes available.
