Resolved
Update:
The carrier advised that the issue has been fixed. Clients should be able to book without issues.
MachShip will continue to monitor.
Monitoring
Update:
Carrier advised they had a system update with respect to the item validation process, and it will be rectified by EOD.
MachShip is coordinating this with the carrier, and we'll advise as soon as further information is provided.
Investigating
Clients are unable to manifest with Strait Link (formerly TGE Tasmania) and are getting the error: "The combination of MessageSender, SourceSystemCode, Shipment Number or SSCC ID was invalid."
An email was sent to the carrier, and they are now investigating.
MachShip team is closely monitoring and will update as soon as new information is available.
