Resolved
This incident has been resolved. Manifests for Transvirtual integrated carriers have been processing normally.
If you’re still having trouble manifesting, please contact our support team.
Monitoring
Transvirtual has confirmed that a brief interruption to their FTP server caused the “Error manifest – Please try again later” response. They’ve advised the issue is now fixed.
If you had a manifest fail during this time, please try manifesting again. We’re monitoring to confirm everything is working as expected and will update this page once the issue is fully resolved.
Investigating
Clients are getting error manifest - Please try again later response from Transvirtual integrated carriers.
MachShip is now checking on this and coordinating internally with the respective carrier contacts and treating this as high priority.
More updates to follow.
