Incidents reported on status page for MachShip https://status.machship.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2a834de83a03e72363c3cca42e0986e3.png https://status.machship.com/ en https://status.machship.com/incident/613468 Thu, 03 Jul 2025 21:10:50 +0000 https://status.machship.com/incident/613468#f183d1dfd84e79cab56628122a51f0012e0fbd1a907bd8f51c9cb61caa83d540 Maintenance completed https://status.machship.com/incident/613468 Thu, 03 Jul 2025 21:00:50 -0000 https://status.machship.com/incident/613468#dcb8811c7953971dd632b177fb541e8204bf85a0e964b6e108a194d3954cda49 Allied Express has advised the below: We will be restarting our RESTful API service between 7:00AM and 7:10AM (AEST) on 04/07/2025. The API service will be down for approximately 1 minute within this window. During this time, any calls to our RESTful API endpoints will result in an error. After this time all services will resume as normal. No other services or systems will be affected. This will cause pricing and booking calls to fail during this period. Once complete normal service will resume https://status.machship.com/incident/613380 Thu, 03 Jul 2025 04:00:00 -0000 https://status.machship.com/incident/613380#201eaa7f78da366b99719059359b497acd333e52efb5abadc0e24a90a7c721ed The carrier has corrected things on their side and this is back up and running https://status.machship.com/incident/613380 Thu, 03 Jul 2025 02:51:00 -0000 https://status.machship.com/incident/613380#1cfc381175b86a5bfd506e90ace5a0225b3a5225bc9dd456c0b251af87d2cfce Currently the Freight Specialist server is non-responsive this is causing manifests to error in MachShip A ticket has been raised with Freight Specialist and advice will be provided when recieved https://status.machship.com/incident/612132 Tue, 01 Jul 2025 04:33:00 -0000 https://status.machship.com/incident/612132#0fa84e56c4e6f539a93f75859e4478e776a95f85f6ec031578ca9fd07b39a129 Northline is now back up and running. Clients should be able to proceed with manifesting cons with the carrier. https://status.machship.com/incident/612132 Tue, 01 Jul 2025 03:36:00 -0000 https://status.machship.com/incident/612132#0e654a4be51d343252daa14cba5ff503923248c5ccdc136b3e742619d243c708 The carrier advised that they rebooted their servers. We can now see successful manifests in the system. Clients should be able to proceed with manifesting cons with the carrier. MachShip will continue to monitor. https://status.machship.com/incident/612132 Tue, 01 Jul 2025 03:12:00 -0000 https://status.machship.com/incident/612132#4236e951e62509b4d92c877a0d06184b5d8f36968cff812b0a4a347e59963f66 Clients are unable to manifest consignments with Northline. MachShip has sent an email to the carrier to confirm any server issues on their end. Any available updates will be provided once made available. https://status.machship.com/incident/611429 Mon, 30 Jun 2025 02:17:00 -0000 https://status.machship.com/incident/611429#fb1ce54b351c9a1eaac9dde74e9f744313c19b37cc33f12b6cc085b3abe5efb2 Update as of July 1 (1:40pm AEST) - TNT has confirmed the issue has been fixed on their end and should be all working now. - Clients may now proceed to generate routes and book cons with TNT - Machship will continue to monitor throughout the day. Update as of July 1: TNT is experiencing intermittent issues across their tech stack, and this may cause some issues for Clients with returning routes and manifesting. MachShip has coordinated this with TNT and we will advise any update once available. Update: The issue has been rectified and should now allow client's to generate Road Express (76) service. MachShip will continue to monitor throughout the day. Update: Carrier continues to have intermittent issues. Clients cannot get pricing returns with TNT, specifically the service Road Express (76). MachShip has reached out to the carrier and will continue to monitor and provide updates once available. https://status.machship.com/incident/603567 Sun, 15 Jun 2025 07:00:10 +0000 https://status.machship.com/incident/603567#8e5169d7715a372c014468d645f01232dba6cd2f42cedb81650b10ea9500412d Maintenance completed https://status.machship.com/incident/603567 Sat, 14 Jun 2025 22:00:10 -0000 https://status.machship.com/incident/603567#655ab4be57701b45335a1f5095a6cebee9e883f306e834514673ae66c8e02f21 Allied Express scheduled system maintenance that may temporarily impact access to some Allied Express services. Sunday, June 15 8-8:30am - Booking files sent via SFTP will be unavailabe during this time 9-10am - Access to the following platforms will be temporarily unavailable: Allied Bulkshipper Control Tower EDI Run Portal 2pm - 5pm - Booking and Tracking services via Allied Website and customer portals will be offline. If you have any questions/concerns, kindly coordinate with your Account Managers. https://status.machship.com/ Wed, 04 Jun 2025 00:08:04 +0000 https://status.machship.com/#e980a58c314d0cb1eef1553cd8a14be652d1a6ee5bbcc60fac60e657d883baea FusedShip recovered https://status.machship.com/ Tue, 03 Jun 2025 23:51:49 +0000 https://status.machship.com/#e980a58c314d0cb1eef1553cd8a14be652d1a6ee5bbcc60fac60e657d883baea FusedShip went down https://status.machship.com/incident/581086 Tue, 03 Jun 2025 13:00:00 +0000 https://status.machship.com/incident/581086#f5b1c38e92f420a422983031d0e7d84be5f89563b1eee82451344d1eae30a545 Maintenance completed https://status.machship.com/incident/581086 Tue, 03 Jun 2025 11:00:00 -0000 https://status.machship.com/incident/581086#bae02c6db6368f5d0d8c5ae2145dee0ae1d26a485e3c21e1ae2fcfc9249174c8 Capital Transports Sydney TMS system will be down from 9 pm - 11 pm AEST 3/6/25 During this period, clients will be unable to manifest consignment.s Outside of this period,d manifests can be successfully pushed through If you have any questions, please contact the Capital Transport team. https://status.machship.com/ Thu, 29 May 2025 20:09:55 +0000 https://status.machship.com/#c4a8e290208c9b4732c3928b00216c84ee58e9b51cb403317980823621fb8e2d FusedShip recovered https://status.machship.com/ Thu, 29 May 2025 20:01:55 +0000 https://status.machship.com/#c4a8e290208c9b4732c3928b00216c84ee58e9b51cb403317980823621fb8e2d FusedShip went down https://status.machship.com/incident/583389 Thu, 22 May 2025 02:18:00 -0000 https://status.machship.com/incident/583389#264cd4f1e1fd9fbcc1d435f57b5c9d6d5941c3e39b330517d7909e1aa1aeb4cc Update: TNT have advised that the issue is now fixed on their end and is now back up and running. Clients may now be able to book/manifest their cons with TNT. MachShip will continue to monitor for the rest of the day. https://status.machship.com/incident/583389 Thu, 22 May 2025 01:06:00 -0000 https://status.machship.com/incident/583389#9166cae7f63a2dc288f5e8233799516e406f537325253311fedbeaf9f2b88973 TNT's team has advised that they are still working on restoring their system to stability. MachShip will advise as soon as more information is provided https://status.machship.com/incident/583389 Wed, 21 May 2025 23:15:00 -0000 https://status.machship.com/incident/583389#a881d3ad85b2515541a955d711d30d57d631189c54ea8c314dddd2c11c54c46d Update: TNT has confirmed their system is currently down and is further looking into this. MachShip will continue to advise and send updates once available. https://status.machship.com/incident/583389 Wed, 21 May 2025 23:00:00 -0000 https://status.machship.com/incident/583389#86fff82be096c2985631c804f26a51ec4230a703a9c0d45666ed975c42551418 Some clients have advised that the issue persists, and we have reached out to the carrier for an update In the meantime, we suggest to Manifest without a pickup. MachShip will continue to monitor and advise on any updates once available. https://status.machship.com/incident/583389 Wed, 21 May 2025 20:39:00 -0000 https://status.machship.com/incident/583389#46299d1fb9a7700ac3fd9fc05c631f426ba2de0e98b22b4e01b5618b811089de As of this morning, MachShip is seeing successful manifests from TNT - clients are encouraged to manifest with pickups required. The MachShiip team will advise should confirmation of the fix come through from TNT https://status.machship.com/incident/583389 Wed, 21 May 2025 08:11:00 -0000 https://status.machship.com/incident/583389#e4ed7a6fac9bd3e2be7265ab7e5941ed643855f22d9e40691032de806a4bbe26 Update: As an interim measure, the Client's TNT cons recommend booking pickups outside of MachShip while the carrier is still working on the issue on their end. MachShip will continue to monitor for any carrier updates available or when fixed. https://status.machship.com/incident/583389 Wed, 21 May 2025 07:43:00 -0000 https://status.machship.com/incident/583389#dc86764a34783501cd005d78f6b517abe7e477600efae988b747ab806439b3cc Update: TNT has confirmed their system is currently down and is further looking into this. MachShip will continue to advise and send updates once available. https://status.machship.com/incident/583389 Wed, 21 May 2025 07:14:00 -0000 https://status.machship.com/incident/583389#793d65a59824579c5841b988f4830aff78dfdb057cde746e99087dc1e5d37bb5 Clients are unable to manifest consignments with TNT. MachShip has been notified and is further coordinating with TNT regarding any server issues. MachShip will continue to monitor and advise any updates once available. https://status.machship.com/incident/562097 Tue, 13 May 2025 08:43:18 -0000 https://status.machship.com/incident/562097#f8a2453124c5281bcd91cb118631c235e446c3083d1a90459382f3da2cdb83d0 We will be updating the backend MachShip systems. MachShip should be generally available however we anticipate there will interruptions during the maintenance window. https://status.machship.com/incident/593806 Thu, 08 May 2025 00:36:19 -0000 https://status.machship.com/incident/593806#09093e62c766e77bfc77d8cdf0ab0defbd74348becd47021a405646281b232b9 This incident has been resolved. https://status.machship.com/incident/562137 Thu, 08 May 2025 00:36:00 -0000 https://status.machship.com/incident/562137#3252d76f970f46ec06780e02649b9995438e66f97ea5998d012e2edf7358d4ce This incident has been resolved. https://status.machship.com/incident/593806 Wed, 07 May 2025 21:32:45 -0000 https://status.machship.com/incident/593806#a59917fdce469669c4e4f55f52cbdd7d1a374b07259b983543c5e0a0b1c1c53c MachShip has yet to get confirmation on the Pickup fix from TNT but can see successful pickup bookings are being made this morning Clients are encouraged to attempt to book in pickups with TNT https://status.machship.com/incident/562137 Wed, 07 May 2025 21:32:00 -0000 https://status.machship.com/incident/562137#dfe91eb16f65fcc4cf22fab70cf349323bf70f1cd9d76752159fa83ada911ffc MachShip has yet to get confirmation on the Pickup fix from TNT but can see successful pickup bookings are being made this morning Clients are encouraged to attempt to book in pickups with TNT https://status.machship.com/incident/593806 Wed, 07 May 2025 07:00:31 -0000 https://status.machship.com/incident/593806#35973bb6994a09b8210d1b255fd227fcabdbdde665c0c24b61c18dd7faedd40d TNT have advised that they are still working through this issue that is resulting in pickup requests failing - as MachShip is made aware of more information, we will provide further updates https://status.machship.com/incident/562137 Wed, 07 May 2025 07:00:00 -0000 https://status.machship.com/incident/562137#6d502f3800d9bf90e9d01a64a1cf4ae5e8131e15a8a79cd5c1839d532d1cda8a TNT have advised that they are still working through this issue that is resulting in pickup requests failing - as MachShip is made aware of more information, we will provide further updates https://status.machship.com/incident/593806 Wed, 07 May 2025 02:37:55 -0000 https://status.machship.com/incident/593806#25b26ee617c2e22766a0f6e247a6b373568b3306613a212558173707ca3fc146 Update: MachShip is still coordinating with TNT on the manifest issue. As an interim, clients may try to manifest w/o pickup and coordinate directly with TNT for the pickup request. MachShip will advise on another update or when fixed https://status.machship.com/incident/562137 Wed, 07 May 2025 02:37:00 -0000 https://status.machship.com/incident/562137#41d66c2ce98316d581d42d1545139cc2dca370279c245d7f5730ef7a36a0f3de Update: MachShip is still coordinating with TNT on the manifest issue. As an interim, clients may try to manifest w/o pickup and coordinate directly with TNT for the pickup request. MachShip will advise on another update or when fixed https://status.machship.com/incident/593806 Wed, 07 May 2025 02:20:30 -0000 https://status.machship.com/incident/593806#0230154b3f5f19c7dd7eb42621f144d69534b439ca1b25bb5442e2117f27a7a0 Clients are unable to book consignments with TNT. MachShip has reached out to the carrier and will send further updates once available. https://status.machship.com/incident/562137 Wed, 07 May 2025 02:20:00 -0000 https://status.machship.com/incident/562137#85ddfcd06700266f3fa9f96fe2859319e87414e095a91cf1032cdbb83278776b Clients are unable to book consignments with TNT. MachShip has reached out to the carrier and will send further updates once available. https://status.machship.com/ Mon, 05 May 2025 11:36:37 +0000 https://status.machship.com/#e05b08204735ebad66d24ea657b85b9ebc55db669ae762a97e1602ce210bdad8 FusedShip recovered https://status.machship.com/ Mon, 05 May 2025 11:35:08 +0000 https://status.machship.com/#e05b08204735ebad66d24ea657b85b9ebc55db669ae762a97e1602ce210bdad8 FusedShip went down https://status.machship.com/incident/593807 Mon, 05 May 2025 11:15:21 -0000 https://status.machship.com/incident/593807#b10b0a6662c336c0dc468a1a5690474c468b5dc25c5cc3086785c1e685f75359 The scheduled maintenance has been completed. https://status.machship.com/incident/593807 Mon, 05 May 2025 11:15:00 +0000 https://status.machship.com/incident/593807#abfce12ffe2b8a04fabba2f45eddaac759e7e3e6d9807f54ee3ac015c9c6cf19 Maintenance completed https://status.machship.com/incident/593807 Mon, 05 May 2025 11:00:21 -0000 https://status.machship.com/incident/593807#b10b0a6662c336c0dc468a1a5690474c468b5dc25c5cc3086785c1e685f75359 The scheduled maintenance has been completed. https://status.machship.com/incident/593807 Mon, 05 May 2025 11:00:00 -0000 https://status.machship.com/incident/593807#b10b0a6662c336c0dc468a1a5690474c468b5dc25c5cc3086785c1e685f75359 The scheduled maintenance has been completed. https://status.machship.com/incident/593807 Mon, 05 May 2025 10:00:21 -0000 https://status.machship.com/incident/593807#b10b0a6662c336c0dc468a1a5690474c468b5dc25c5cc3086785c1e685f75359 The scheduled maintenance has been completed. https://status.machship.com/incident/593808 Tue, 29 Apr 2025 11:30:21 -0000 https://status.machship.com/incident/593808#664b89639f8f5bfb0907b4298ad00e80d081432f512dcb83bbaf936d849c2ba4 The scheduled maintenance has been completed. https://status.machship.com/incident/593808 Tue, 29 Apr 2025 11:30:00 +0000 https://status.machship.com/incident/593808#41b2289b3f9c4d3100cf33eff443298b88fa674adb2ac49005f469802d735a0f Maintenance completed https://status.machship.com/incident/593808 Tue, 29 Apr 2025 11:00:23 -0000 https://status.machship.com/incident/593808#664b89639f8f5bfb0907b4298ad00e80d081432f512dcb83bbaf936d849c2ba4 The scheduled maintenance has been completed. https://status.machship.com/incident/593808 Tue, 29 Apr 2025 11:00:00 -0000 https://status.machship.com/incident/593808#664b89639f8f5bfb0907b4298ad00e80d081432f512dcb83bbaf936d849c2ba4 The scheduled maintenance has been completed. https://status.machship.com/incident/593808 Tue, 29 Apr 2025 11:00:00 -0000 https://status.machship.com/incident/593808#664b89639f8f5bfb0907b4298ad00e80d081432f512dcb83bbaf936d849c2ba4 The scheduled maintenance has been completed. https://status.machship.com/ Fri, 25 Apr 2025 09:22:59 +0000 https://status.machship.com/#20d519dec7f8b315d9dcb109ecd7baaa9a42c343f6c1af30165d8f567528c83e FusedShip recovered https://status.machship.com/ Fri, 25 Apr 2025 09:21:59 +0000 https://status.machship.com/#20d519dec7f8b315d9dcb109ecd7baaa9a42c343f6c1af30165d8f567528c83e FusedShip went down https://status.machship.com/incident/593809 Wed, 23 Apr 2025 18:00:21 -0000 https://status.machship.com/incident/593809#2fe3778eb8359f3f50e72081cef45407cecd3c24805d4023ff4595be662c0a00 The scheduled maintenance has been completed. https://status.machship.com/incident/593809 Wed, 23 Apr 2025 18:00:00 +0000 https://status.machship.com/incident/593809#fa1e6b031b75a6496be1006922c228f13452c11c20a2a616cc4b2ceab1e52112 Maintenance completed https://status.machship.com/incident/593809 Wed, 23 Apr 2025 14:00:21 -0000 https://status.machship.com/incident/593809#2fe3778eb8359f3f50e72081cef45407cecd3c24805d4023ff4595be662c0a00 The scheduled maintenance has been completed. https://status.machship.com/incident/593809 Wed, 23 Apr 2025 14:00:00 -0000 https://status.machship.com/incident/593809#2fe3778eb8359f3f50e72081cef45407cecd3c24805d4023ff4595be662c0a00 The scheduled maintenance has been completed. https://status.machship.com/incident/593809 Wed, 23 Apr 2025 14:00:00 -0000 https://status.machship.com/incident/593809#2fe3778eb8359f3f50e72081cef45407cecd3c24805d4023ff4595be662c0a00 The scheduled maintenance has been completed. https://status.machship.com/incident/593810 Mon, 14 Apr 2025 17:00:21 -0000 https://status.machship.com/incident/593810#ca866af674aff18db38a933122a1197fb8551238305dcac3e037d9141d46e6ae The scheduled maintenance has been completed. https://status.machship.com/incident/593810 Mon, 14 Apr 2025 17:00:00 +0000 https://status.machship.com/incident/593810#fb0d26618a1425cff1d37a0d7891f397e6c32e52b8b2f073a13b8f845f92df8f Maintenance completed https://status.machship.com/incident/593810 Mon, 14 Apr 2025 13:00:23 -0000 https://status.machship.com/incident/593810#ca866af674aff18db38a933122a1197fb8551238305dcac3e037d9141d46e6ae The scheduled maintenance has been completed. https://status.machship.com/incident/593810 Mon, 14 Apr 2025 13:00:00 -0000 https://status.machship.com/incident/593810#ca866af674aff18db38a933122a1197fb8551238305dcac3e037d9141d46e6ae The scheduled maintenance has been completed. https://status.machship.com/incident/593810 Mon, 14 Apr 2025 13:00:00 -0000 https://status.machship.com/incident/593810#ca866af674aff18db38a933122a1197fb8551238305dcac3e037d9141d46e6ae The scheduled maintenance has been completed. https://status.machship.com/incident/593811 Sat, 12 Apr 2025 02:00:21 -0000 https://status.machship.com/incident/593811#7274e507c93027632b5d361cfcf0e5890fd90bbdfeaa2e08867ab766e5f5047b The scheduled maintenance has been completed. https://status.machship.com/incident/593811 Sat, 12 Apr 2025 02:00:00 +0000 https://status.machship.com/incident/593811#b645f6f0547da6bccc853ac00a3a6b19b7bcb03857db8d47ae93da8d1ac54c2d Maintenance completed https://status.machship.com/incident/593811 Sat, 12 Apr 2025 01:00:21 -0000 https://status.machship.com/incident/593811#7274e507c93027632b5d361cfcf0e5890fd90bbdfeaa2e08867ab766e5f5047b The scheduled maintenance has been completed. https://status.machship.com/incident/593811 Sat, 12 Apr 2025 01:00:00 -0000 https://status.machship.com/incident/593811#7274e507c93027632b5d361cfcf0e5890fd90bbdfeaa2e08867ab766e5f5047b The scheduled maintenance has been completed. https://status.machship.com/incident/593811 Sat, 12 Apr 2025 01:00:00 -0000 https://status.machship.com/incident/593811#7274e507c93027632b5d361cfcf0e5890fd90bbdfeaa2e08867ab766e5f5047b The scheduled maintenance has been completed. https://status.machship.com/incident/593812 Fri, 11 Apr 2025 19:00:21 -0000 https://status.machship.com/incident/593812#6b4bfde54bc665266598d495a0ff2611541cbf6ccb972355fc01677c8e81cce4 The scheduled maintenance has been completed. https://status.machship.com/incident/593812 Fri, 11 Apr 2025 19:00:00 +0000 https://status.machship.com/incident/593812#91a54ab3391df46574581ddb680c0981e0b548186847985ff813d0751f11acb1 Maintenance completed https://status.machship.com/incident/593812 Fri, 11 Apr 2025 12:00:22 -0000 https://status.machship.com/incident/593812#6b4bfde54bc665266598d495a0ff2611541cbf6ccb972355fc01677c8e81cce4 The scheduled maintenance has been completed. https://status.machship.com/incident/593812 Fri, 11 Apr 2025 12:00:00 -0000 https://status.machship.com/incident/593812#6b4bfde54bc665266598d495a0ff2611541cbf6ccb972355fc01677c8e81cce4 The scheduled maintenance has been completed. https://status.machship.com/incident/593812 Fri, 11 Apr 2025 11:00:23 -0000 https://status.machship.com/incident/593812#6b4bfde54bc665266598d495a0ff2611541cbf6ccb972355fc01677c8e81cce4 The scheduled maintenance has been completed. https://status.machship.com/incident/593813 Fri, 04 Apr 2025 10:30:21 -0000 https://status.machship.com/incident/593813#1c1ab5d5bf5f75c7075c8906975a58e2b3871e1efb85ccb7a6b08c60beade8c7 The scheduled maintenance has been completed. https://status.machship.com/incident/593813 Fri, 04 Apr 2025 10:30:00 +0000 https://status.machship.com/incident/593813#53f6d611e7105145f950c07755fb7a941cf65fce18b6901a87581384aac3dd2f Maintenance completed https://status.machship.com/incident/537039 Fri, 04 Apr 2025 10:30:00 +0000 https://status.machship.com/incident/537039#68741a1851e459ba27bd0a27924bc80feb22250d5a51d851f91f19e8dc99007c Maintenance completed https://status.machship.com/incident/593813 Fri, 04 Apr 2025 10:00:25 -0000 https://status.machship.com/incident/593813#1c1ab5d5bf5f75c7075c8906975a58e2b3871e1efb85ccb7a6b08c60beade8c7 The scheduled maintenance has been completed. https://status.machship.com/incident/593813 Fri, 04 Apr 2025 10:00:00 -0000 https://status.machship.com/incident/593813#1c1ab5d5bf5f75c7075c8906975a58e2b3871e1efb85ccb7a6b08c60beade8c7 The scheduled maintenance has been completed. https://status.machship.com/incident/593813 Fri, 04 Apr 2025 10:00:00 -0000 https://status.machship.com/incident/593813#1c1ab5d5bf5f75c7075c8906975a58e2b3871e1efb85ccb7a6b08c60beade8c7 The scheduled maintenance has been completed. https://status.machship.com/incident/537039 Fri, 04 Apr 2025 10:00:00 -0000 https://status.machship.com/incident/537039#a121ff37378115e8890666596484060823e9d55d098cf528d69799663d0836bc During this time we are conducting BCP/DR testing - we will be testing network failover. No interruption is anticipated, however there may be a disruption of approx. 2-3 minutes. https://status.machship.com/incident/593814 Wed, 02 Apr 2025 05:23:27 -0000 https://status.machship.com/incident/593814#36844d7356d59fbc6eff6d2330ae3ede81d8acb80dda1afefb68741277cebbdb Clients should now be able to generate TNT cons and manifest. Carrier has confirmed the issue is fixed. https://status.machship.com/incident/562119 Wed, 02 Apr 2025 05:23:00 -0000 https://status.machship.com/incident/562119#5cbddeabcb41c5c9c54d6f179acdfe1b88f9541d4f801e206ce5212154030e10 Clients should now be able to generate TNT cons and manifest. Carrier has confirmed the issue is fixed. https://status.machship.com/incident/593814 Wed, 02 Apr 2025 03:06:52 -0000 https://status.machship.com/incident/593814#eb9738035ded3bbde707820efa1b0c19c119ec2dd252f6ea8999e2e85f570ad0 TNT has confirmed this is now fixed on their end. Clients should now be able to manifest their cons and get pricing back with TNT. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/562119 Wed, 02 Apr 2025 03:06:00 -0000 https://status.machship.com/incident/562119#d625639430336a7bc43f0f72e356f7754d8f7fefdadd9d51b17cf7ef135f22f9 TNT has confirmed this is now fixed on their end. Clients should now be able to manifest their cons and get pricing back with TNT. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593814 Wed, 02 Apr 2025 02:19:05 -0000 https://status.machship.com/incident/593814#6a783898a9dda3584c9e79f4687a0e66ebe3021e2dd48aba55ed546d560e8b64 Clients are unable to book consignments with TNT. MachShip has reached out to the carrier and will send further updates once available. https://status.machship.com/incident/562119 Wed, 02 Apr 2025 02:19:00 -0000 https://status.machship.com/incident/562119#f2843b38fa4631d578606cab6bd77cef17c6db3aa4b72496990c98468eaeb010 Clients are unable to book consignments with TNT. MachShip has reached out to the carrier and will send further updates once available. https://status.machship.com/incident/593815 Sat, 29 Mar 2025 11:00:21 -0000 https://status.machship.com/incident/593815#17304d3e7f81c9fff5cf2cdb742a23e965daa2fb2496efee5930ab18f24aaa65 The scheduled maintenance has been completed. https://status.machship.com/incident/593815 Sat, 29 Mar 2025 11:00:00 +0000 https://status.machship.com/incident/593815#988192e5c65709d5aa26c67b10d08510a938ffc790b28f2b2188a22f46110070 Maintenance completed https://status.machship.com/incident/593815 Sat, 29 Mar 2025 07:00:24 -0000 https://status.machship.com/incident/593815#17304d3e7f81c9fff5cf2cdb742a23e965daa2fb2496efee5930ab18f24aaa65 The scheduled maintenance has been completed. https://status.machship.com/incident/593815 Sat, 29 Mar 2025 07:00:00 -0000 https://status.machship.com/incident/593815#17304d3e7f81c9fff5cf2cdb742a23e965daa2fb2496efee5930ab18f24aaa65 The scheduled maintenance has been completed. https://status.machship.com/incident/593815 Sat, 29 Mar 2025 07:00:00 -0000 https://status.machship.com/incident/593815#17304d3e7f81c9fff5cf2cdb742a23e965daa2fb2496efee5930ab18f24aaa65 The scheduled maintenance has been completed. https://status.machship.com/incident/593816 Thu, 06 Mar 2025 02:40:23 -0000 https://status.machship.com/incident/593816#abb7571902b705fde3a4bf36ab7d7c4a2ed191477bf24c457ebd28929762b9af Yesterday, we made some code changes to adapt to an issue we saw when processing tracking from a particular carrier. Unfortunately, the effect of that code changes caused the background process that consumes the carrier tracking events to slow down by several orders of magnitude. This morning, once we realised that tracking was not being processed fast enough, we made the changes required to fix that issue, and upon releasing that change, the system sped back up and got through to roughly 500,000 tracking events that were sitting in the queue. Our intention going forward is to set up alerts against that queue such that if we see the queue growing beyond what we expect, we will be immediately alerted so that we can look into the fix proactively rather than reactively as we have in this situation. https://status.machship.com/incident/593816 Thu, 06 Mar 2025 02:39:35 -0000 https://status.machship.com/incident/593816#78664616cd00d118a178c1427015983e503999ae1c9d404f5546d4041f5a24d0 Yesterday, we made some code changes to adapt to an issue we saw when processing tracking from a particular carrier. Unfortunately, the effect of that code changes caused the background process that consumes the carrier tracking events to slow down by several orders of magnitude. This morning, once we realised that tracking was not being processed fast enough, we made the changes required to fix that issue, and upon releasing that change, the system sped back up and got through to roughly 500,000 tracking events that were sitting in the queue. Our intention going forward is to set up alerts against that queue such that if we see the queue growing beyond what we expect, we will be immediately alerted so that we can look into the fix proactively rather than reactively as we have in this situation. https://status.machship.com/incident/593816 Thu, 06 Mar 2025 02:39:35 -0000 https://status.machship.com/incident/593816#78664616cd00d118a178c1427015983e503999ae1c9d404f5546d4041f5a24d0 Yesterday, we made some code changes to adapt to an issue we saw when processing tracking from a particular carrier. Unfortunately, the effect of that code changes caused the background process that consumes the carrier tracking events to slow down by several orders of magnitude. This morning, once we realised that tracking was not being processed fast enough, we made the changes required to fix that issue, and upon releasing that change, the system sped back up and got through to roughly 500,000 tracking events that were sitting in the queue. Our intention going forward is to set up alerts against that queue such that if we see the queue growing beyond what we expect, we will be immediately alerted so that we can look into the fix proactively rather than reactively as we have in this situation. https://status.machship.com/incident/593816 Thu, 06 Mar 2025 02:39:35 -0000 https://status.machship.com/incident/593816#78664616cd00d118a178c1427015983e503999ae1c9d404f5546d4041f5a24d0 Yesterday, we made some code changes to adapt to an issue we saw when processing tracking from a particular carrier. Unfortunately, the effect of that code changes caused the background process that consumes the carrier tracking events to slow down by several orders of magnitude. This morning, once we realised that tracking was not being processed fast enough, we made the changes required to fix that issue, and upon releasing that change, the system sped back up and got through to roughly 500,000 tracking events that were sitting in the queue. Our intention going forward is to set up alerts against that queue such that if we see the queue growing beyond what we expect, we will be immediately alerted so that we can look into the fix proactively rather than reactively as we have in this situation. https://status.machship.com/incident/593816 Thu, 06 Mar 2025 02:03:08 -0000 https://status.machship.com/incident/593816#2a443529591eb7cf776f69ac521cbc6f6a6744096d18642fb44249fc4e75d6fd MachShip can see status events are now being correctly processed https://status.machship.com/incident/593816 Thu, 06 Mar 2025 01:36:06 -0000 https://status.machship.com/incident/593816#3c238877b382d19f69bdfd6e82b837539d76c330328d79748857c23b723aad76 The fix has been deployed, and the tracking statuses are being consumed and updated. The MachShip team will continue to monitor and advise when all events are up to date https://status.machship.com/incident/593816 Thu, 06 Mar 2025 01:29:10 -0000 https://status.machship.com/incident/593816#3b1ee54eb97f819573cdfc53265c83cc7726d9cd109441b51ea4047dbe7f2618 The tracking issue has been identified, and a fix is being pushed into MachShip now This fix will result in any statuses that have yet to update will be processed, and there should be no loss of data https://status.machship.com/incident/593816 Thu, 06 Mar 2025 00:52:00 -0000 https://status.machship.com/incident/593816#33cde827cc9d701b59e29f0df1142f4c9593c3985db6b3e5eb3c27622ca2e211 The tracking of consignments in MachShip isn't updating. The MachShip team is now investigating this as a high priority and will advise further updates once they are available. https://status.machship.com/incident/593817 Thu, 27 Feb 2025 21:01:20 -0000 https://status.machship.com/incident/593817#c9d4f388e5a4b8c8511a6949e5e653a65197ea69c6eac543fc29bf06bb6db695 This incident has been resolved. https://status.machship.com/incident/593817 Thu, 27 Feb 2025 00:22:13 -0000 https://status.machship.com/incident/593817#dffe3f90d32729fb8d1461aadf3ccb8b3f6c443800e9e3fe14c105048a64895f Customers should be able to manifest or book with these carriers now that we are able to connect to Ezysend. We are still awaiting their email response in the interim. https://status.machship.com/incident/593817 Wed, 26 Feb 2025 22:21:29 -0000 https://status.machship.com/incident/593817#8f56419459b2c27d4d1d03939804ec5bda892791c67ba21f1b57fae7fc305a14 Clients are unable to book with Ezysend carriers i.e. Bluestar, TasFreight, TFMXpress & Total Logistics Solution. MachShip has reached out to them and will send further updates once available. https://status.machship.com/incident/593818 Tue, 25 Feb 2025 21:46:22 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/593818 Tue, 25 Feb 2025 21:43:25 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/593818 Tue, 25 Feb 2025 14:00:00 +0000 https://status.machship.com/incident/593818#52c8e0d3994aee19fa0a052c60e5708accb5e9eb5542db342d3c74a0b69bbfe0 Maintenance completed https://status.machship.com/incident/593818 Tue, 25 Feb 2025 12:59:50 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/562097 Tue, 25 Feb 2025 12:59:00 +0000 https://status.machship.com/incident/562097#d16053bd488f8171fb30c9630db90dafb0b6cf3db8304ec3f7afccf2da59dbc2 Maintenance completed https://status.machship.com/incident/593818 Tue, 25 Feb 2025 12:12:07 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/593818 Tue, 25 Feb 2025 11:42:09 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/593818 Tue, 25 Feb 2025 10:00:21 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/593818 Tue, 25 Feb 2025 10:00:00 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/562097 Tue, 25 Feb 2025 10:00:00 -0000 https://status.machship.com/incident/562097#f8a2453124c5281bcd91cb118631c235e446c3083d1a90459382f3da2cdb83d0 We will be updating the backend MachShip systems. MachShip should be generally available however we anticipate there will interruptions during the maintenance window. https://status.machship.com/incident/593818 Tue, 25 Feb 2025 09:00:21 -0000 https://status.machship.com/incident/593818#6a27cf7ffe887476d7bad82ea85201bf9184db596da499ac9d1903b8d6067ba6 During out maintenance window, unfortunately, we saw an outage of the MachShip website. Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform. After troubleshooting, we eventually restarted the virtual routers which corrected the issue. https://status.machship.com/incident/593819 Tue, 25 Feb 2025 04:07:56 -0000 https://status.machship.com/incident/593819#76647777fc5b8b1d139d22f60fe5246a9fc70f8d300e24548f8a4ed45ad43a11 TGE has confirmed this is now fixed on their end. Client's should now be able to manifest their cons with TGE. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593819 Tue, 25 Feb 2025 01:34:12 -0000 https://status.machship.com/incident/593819#deb60672197c6cf8562beef9da63eebf2d38fc818c36cc4a6304d5fc77bb85da Carrier Update: TGE is facing an issue with TW Carriers (IntermodalSpecialised and Tasmania) and is working on resolving this. Further updates to follow. https://status.machship.com/incident/593819 Tue, 25 Feb 2025 01:06:28 -0000 https://status.machship.com/incident/593819#17d795e91a5712e659cf48552047695e3162518ac586545bd6752d3a570d8c77 Clients are unable to book with TGE Intermodal returning Server Gateway : Timeout error MachShip has reached out to the carrier and will send further updates once available. https://status.machship.com/incident/593820 Sun, 23 Feb 2025 04:00:21 -0000 https://status.machship.com/incident/593820#e0fcb6a14b21909c84b24c356fbde90965efc20b31e65372edc5d25a5aad4938 The scheduled maintenance has been completed. https://status.machship.com/incident/593820 Sun, 23 Feb 2025 04:00:00 +0000 https://status.machship.com/incident/593820#2bca072c4629c57b96be02d2bc9e0978ab7dd802ee6b0ab81b9aed570c7bd4f9 Maintenance completed https://status.machship.com/incident/593820 Sat, 22 Feb 2025 19:30:21 -0000 https://status.machship.com/incident/593820#e0fcb6a14b21909c84b24c356fbde90965efc20b31e65372edc5d25a5aad4938 The scheduled maintenance has been completed. https://status.machship.com/incident/593820 Sat, 22 Feb 2025 19:30:00 -0000 https://status.machship.com/incident/593820#e0fcb6a14b21909c84b24c356fbde90965efc20b31e65372edc5d25a5aad4938 The scheduled maintenance has been completed. https://status.machship.com/incident/593820 Sat, 22 Feb 2025 18:30:21 -0000 https://status.machship.com/incident/593820#e0fcb6a14b21909c84b24c356fbde90965efc20b31e65372edc5d25a5aad4938 The scheduled maintenance has been completed. https://status.machship.com/incident/593821 Tue, 18 Feb 2025 05:07:16 -0000 https://status.machship.com/incident/593821#7224c73a116cb150f1d54f923db5587cd5d92a0f1687ec739133f38d5fcb9fff Aceit has restored the system and pricing will now return https://status.machship.com/incident/593821 Tue, 18 Feb 2025 04:37:01 -0000 https://status.machship.com/incident/593821#9108ac9348c65f40eb140283945ea9a7e89de84ce44682fc6787c83c38b4ef14 Currently, Aceit Couriers are experiencing an outage in their systems, preventing quoting and job booking. This has been raised with their tea,m and we are awaiting word on an ETA for resolutions https://status.machship.com/incident/593822 Fri, 14 Feb 2025 16:00:21 -0000 https://status.machship.com/incident/593822#3c36f1e90958b0e3f0b85fde5ee753771a7de1b099e83c91b04914466549d689 The scheduled maintenance has been completed. https://status.machship.com/incident/593822 Fri, 14 Feb 2025 16:00:00 +0000 https://status.machship.com/incident/593822#f92a9f41cc199b78f5d91f02754af82c5ab0e197c36640df9e0a3b90dcdaa593 Maintenance completed https://status.machship.com/incident/593822 Fri, 14 Feb 2025 11:00:22 -0000 https://status.machship.com/incident/593822#3c36f1e90958b0e3f0b85fde5ee753771a7de1b099e83c91b04914466549d689 The scheduled maintenance has been completed. https://status.machship.com/incident/593822 Fri, 14 Feb 2025 11:00:00 -0000 https://status.machship.com/incident/593822#3c36f1e90958b0e3f0b85fde5ee753771a7de1b099e83c91b04914466549d689 The scheduled maintenance has been completed. https://status.machship.com/incident/593822 Fri, 14 Feb 2025 10:00:22 -0000 https://status.machship.com/incident/593822#3c36f1e90958b0e3f0b85fde5ee753771a7de1b099e83c91b04914466549d689 The scheduled maintenance has been completed. https://status.machship.com/incident/593823 Fri, 14 Feb 2025 07:22:48 -0000 https://status.machship.com/incident/593823#cfb7fe9f60d21d8588e9e0198ca1f9db103824c4e20ec0d3e8aecd14f69e3bef This incident has been resolved. https://status.machship.com/incident/593823 Fri, 14 Feb 2025 06:22:34 -0000 https://status.machship.com/incident/593823#221f1f49a2d142c232fffc5af52556fe38f71adab380f9d32f52d29222d1e125 TGE have advised there was some degradation on their platform and the team has responded quickly to resolve the issue. Their testing has confirmed that the issue has now been resolved. We are currently monitoring to ensure consignments are successfully manifested through the platform. https://status.machship.com/incident/593823 Fri, 14 Feb 2025 05:59:23 -0000 https://status.machship.com/incident/593823#9a4b74e8ba9883c957fa3b0f914257b7bf22bdb7e93f8f865ce9a954a70ac7a0 Clients are currently facing errors when looking to manifest TGE consignments - this appears to be caused by an outage on the TGE end - it is unclear if this is due to their scheduled maintenance or not MachShip has raised a query with their team to advise When more information is know we will advise https://status.machship.com/incident/593824 Mon, 10 Feb 2025 03:39:15 -0000 https://status.machship.com/incident/593824#320694d59337a78bf328e5f66e7548ba5fd2776244b5d3ae6852230241b17724 TNT had experienced a downtime issue earlier in their API but has now managed to get it back up and running. Clients may now try to manifest their cons again. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593824 Mon, 10 Feb 2025 02:45:02 -0000 https://status.machship.com/incident/593824#cb09ad9a1623df047b0061c0bb507d7c8d7c7a2feb1a29e3a094fff799dd033f Clients are unable to book consignments with TNT error - System Unavailable. MachShip has reached out to the carrier and will send further updates once available. https://status.machship.com/incident/593825 Sat, 08 Feb 2025 17:00:21 -0000 https://status.machship.com/incident/593825#088f7651de27988920753bb8dc9b6037b1db7c08402d13c550e16b3578381a82 The scheduled maintenance has been completed. https://status.machship.com/incident/593825 Sat, 08 Feb 2025 17:00:00 +0000 https://status.machship.com/incident/593825#23255228a549c62f4d3277f7bc3e5166c6751709f5c7fedfde5b25d26d43b507 Maintenance completed https://status.machship.com/incident/593825 Sat, 08 Feb 2025 09:00:21 -0000 https://status.machship.com/incident/593825#088f7651de27988920753bb8dc9b6037b1db7c08402d13c550e16b3578381a82 The scheduled maintenance has been completed. https://status.machship.com/incident/593825 Sat, 08 Feb 2025 09:00:00 -0000 https://status.machship.com/incident/593825#088f7651de27988920753bb8dc9b6037b1db7c08402d13c550e16b3578381a82 The scheduled maintenance has been completed. https://status.machship.com/incident/593825 Sat, 08 Feb 2025 08:00:29 -0000 https://status.machship.com/incident/593825#088f7651de27988920753bb8dc9b6037b1db7c08402d13c550e16b3578381a82 The scheduled maintenance has been completed. https://status.machship.com/incident/593826 Sat, 08 Feb 2025 05:00:21 -0000 https://status.machship.com/incident/593826#288a5106687ef3dc8ee192d3ae4573c978e7b13487d1c305be63f25fa6b2fab3 The scheduled maintenance has been completed. https://status.machship.com/incident/593826 Sat, 08 Feb 2025 05:00:00 +0000 https://status.machship.com/incident/593826#ff4c5237c8df184cbdd1cdfb468d707c477f8250b590e1241e7ece42e08b4d4e Maintenance completed https://status.machship.com/incident/593826 Sat, 08 Feb 2025 02:00:21 -0000 https://status.machship.com/incident/593826#288a5106687ef3dc8ee192d3ae4573c978e7b13487d1c305be63f25fa6b2fab3 The scheduled maintenance has been completed. https://status.machship.com/incident/593826 Sat, 08 Feb 2025 02:00:00 -0000 https://status.machship.com/incident/593826#288a5106687ef3dc8ee192d3ae4573c978e7b13487d1c305be63f25fa6b2fab3 The scheduled maintenance has been completed. https://status.machship.com/incident/593826 Sat, 08 Feb 2025 01:00:26 -0000 https://status.machship.com/incident/593826#288a5106687ef3dc8ee192d3ae4573c978e7b13487d1c305be63f25fa6b2fab3 The scheduled maintenance has been completed. https://status.machship.com/incident/593827 Sat, 01 Feb 2025 05:00:21 -0000 https://status.machship.com/incident/593827#a4d96084a77879df15f5bab5461fb4028109730e3f5228314a6249faac36130a The scheduled maintenance has been completed. https://status.machship.com/incident/593827 Sat, 01 Feb 2025 05:00:00 +0000 https://status.machship.com/incident/593827#c554013d11975e156c9bae733fb2b1b5001e4f5489261951fac866b459fef400 Maintenance completed https://status.machship.com/incident/593827 Sat, 01 Feb 2025 02:00:22 -0000 https://status.machship.com/incident/593827#a4d96084a77879df15f5bab5461fb4028109730e3f5228314a6249faac36130a The scheduled maintenance has been completed. https://status.machship.com/incident/593827 Sat, 01 Feb 2025 02:00:00 -0000 https://status.machship.com/incident/593827#a4d96084a77879df15f5bab5461fb4028109730e3f5228314a6249faac36130a The scheduled maintenance has been completed. https://status.machship.com/incident/593827 Sat, 01 Feb 2025 01:00:24 -0000 https://status.machship.com/incident/593827#a4d96084a77879df15f5bab5461fb4028109730e3f5228314a6249faac36130a The scheduled maintenance has been completed. https://status.machship.com/incident/593828 Mon, 27 Jan 2025 22:48:50 -0000 https://status.machship.com/incident/593828#f626fbcacb7e6aff176cd5c2e62c9870fe881f6a567c6df9796175da882243c8 Pricing should now be returning for Capital https://status.machship.com/incident/593828 Mon, 27 Jan 2025 22:36:49 -0000 https://status.machship.com/incident/593828#328ada800fe2077f5d1cc9ef0971a1cef589ed94362a8a7081f6524992462884 Currently, Capital Transport is experiencing some issues returning pricing - MachShip has contacted Capital, and the issue is in the process of being resolved https://status.machship.com/incident/593829 Fri, 24 Jan 2025 10:30:21 -0000 https://status.machship.com/incident/593829#a2f74f75ba41114caa4e33ddccc26fa9a911b4e409a9439590d7c116087858f6 The scheduled maintenance has been completed. https://status.machship.com/incident/593829 Fri, 24 Jan 2025 10:30:00 +0000 https://status.machship.com/incident/593829#3527bb3970740aab5e5471d26ef3d7f144c80320b2e55ae65548ddd0396a03a9 Maintenance completed https://status.machship.com/incident/593829 Fri, 24 Jan 2025 09:00:21 -0000 https://status.machship.com/incident/593829#a2f74f75ba41114caa4e33ddccc26fa9a911b4e409a9439590d7c116087858f6 The scheduled maintenance has been completed. https://status.machship.com/incident/593829 Fri, 24 Jan 2025 08:00:21 -0000 https://status.machship.com/incident/593829#a2f74f75ba41114caa4e33ddccc26fa9a911b4e409a9439590d7c116087858f6 The scheduled maintenance has been completed. https://status.machship.com/incident/593830 Thu, 23 Jan 2025 08:00:21 -0000 https://status.machship.com/incident/593830#d2a6075d766ea1c477067564efdc3bc16e1a7295f9d0901e3d4eadf42215c63a The scheduled maintenance has been completed. https://status.machship.com/incident/593830 Thu, 23 Jan 2025 08:00:00 +0000 https://status.machship.com/incident/593830#64476080eddfe8f7c7ababeae54f1b43f900f9c68963669fc3517373ee1c1cd2 Maintenance completed https://status.machship.com/incident/593830 Thu, 23 Jan 2025 07:00:21 -0000 https://status.machship.com/incident/593830#d2a6075d766ea1c477067564efdc3bc16e1a7295f9d0901e3d4eadf42215c63a The scheduled maintenance has been completed. https://status.machship.com/incident/593830 Thu, 23 Jan 2025 06:00:33 -0000 https://status.machship.com/incident/593830#d2a6075d766ea1c477067564efdc3bc16e1a7295f9d0901e3d4eadf42215c63a The scheduled maintenance has been completed. https://status.machship.com/incident/593830 Thu, 23 Jan 2025 05:00:36 -0000 https://status.machship.com/incident/593830#d2a6075d766ea1c477067564efdc3bc16e1a7295f9d0901e3d4eadf42215c63a The scheduled maintenance has been completed. https://status.machship.com/incident/593831 Thu, 23 Jan 2025 00:14:34 -0000 https://status.machship.com/incident/593831#308efd575f517ad9267356f5c638adc7148eb21c0b0cd251d90f8f0650944637 Aussiefast has advised that service has been restored - clients can now manifest consignments - any issues please report to support.machship.com https://status.machship.com/incident/593831 Wed, 22 Jan 2025 21:48:02 -0000 https://status.machship.com/incident/593831#4ec7a0296b94be947374fb6b4b3fa3e073b47870b5fb7f67915364f6a365b0fa Aussiefast has advised MachShip of a new ETA of 3pm SA time 23/1/25 - though they have expressed that they are not confident in this being the case. MachShip will continue to provide updates as they are made available https://status.machship.com/incident/593831 Wed, 22 Jan 2025 21:34:05 -0000 https://status.machship.com/incident/593831#96150dc07b51126923e468222a8e90c0045bd1d147542822750cf30fe011b5ad As of this morning, the Aussiefast system still appears to be unreachable. MachShip has reached out to them for an updated ETA on resolution https://status.machship.com/incident/593831 Wed, 22 Jan 2025 02:59:08 -0000 https://status.machship.com/incident/593831#b5dfc4b99e06df5838ee309221748c00c01faa0b8918d3f050f9a112dea59d7d Aussiefast has advised that they believe service will be restored at 8pm SA time - they have advised that any urgent pickups be called in and data can flow when service has resumed https://status.machship.com/incident/593831 Tue, 21 Jan 2025 23:59:06 -0000 https://status.machship.com/incident/593831#56d1cdb4f2fad00640212a9a23a76952600f5d17711759de5f187650300d71bc Currently, Aussiefast is experiencing a system outage. This is resulting in failures when clients are looking to manifest consignments with Aussiefast in MachShip MachShip will update as the carrier provides more information https://status.machship.com/incident/593832 Mon, 20 Jan 2025 23:22:01 -0000 https://status.machship.com/incident/593832#b0178ed8860e45aaa81205e2a2e7d545f01e4209f19bacc4069ff8003d174f39 This incident has been resolved. https://status.machship.com/incident/593833 Mon, 20 Jan 2025 10:30:21 -0000 https://status.machship.com/incident/593833#5cf8ce4059c60ac1907dd72035d59ba8662812c0892cab9dd120526fb19a8425 The scheduled maintenance has been completed. https://status.machship.com/incident/593833 Mon, 20 Jan 2025 10:30:00 +0000 https://status.machship.com/incident/593833#377e09bdc6a9fd07999911051d1f207de3211afddeb37ebda758f30e75d551f6 Maintenance completed https://status.machship.com/incident/593833 Mon, 20 Jan 2025 09:00:21 -0000 https://status.machship.com/incident/593833#5cf8ce4059c60ac1907dd72035d59ba8662812c0892cab9dd120526fb19a8425 The scheduled maintenance has been completed. https://status.machship.com/incident/593833 Mon, 20 Jan 2025 08:00:21 -0000 https://status.machship.com/incident/593833#5cf8ce4059c60ac1907dd72035d59ba8662812c0892cab9dd120526fb19a8425 The scheduled maintenance has been completed. https://status.machship.com/incident/593832 Mon, 20 Jan 2025 03:25:12 -0000 https://status.machship.com/incident/593832#2d828becf8c7a9358f92c9cff69f6b3dae4f5aacd8e8d3f81f99bfa648a8e8e8 Australia Post and StarTrack are currently experiencing technical issues that are intermittently impacting some of their services including parcel send and lodgements. They are currently working hard to resolve this as quickly as possible. This may affect generating Pricing and Manifesting of consignments in MachShip until resolved. https://status.machship.com/incident/593834 Sat, 18 Jan 2025 12:30:21 -0000 https://status.machship.com/incident/593834#60d1d352b8025cf83727d16a675e6a06dc3fbe84ecc7e90f3f695acfd40964ad The scheduled maintenance has been completed. https://status.machship.com/incident/593834 Sat, 18 Jan 2025 12:30:00 +0000 https://status.machship.com/incident/593834#570d7c3b57db88ef2d5b3fffa65708b2d3548ecfcfdce33d0ae4e52754ecbdbb Maintenance completed https://status.machship.com/incident/593834 Sat, 18 Jan 2025 10:30:21 -0000 https://status.machship.com/incident/593834#60d1d352b8025cf83727d16a675e6a06dc3fbe84ecc7e90f3f695acfd40964ad The scheduled maintenance has been completed. https://status.machship.com/incident/593834 Sat, 18 Jan 2025 09:30:21 -0000 https://status.machship.com/incident/593834#60d1d352b8025cf83727d16a675e6a06dc3fbe84ecc7e90f3f695acfd40964ad The scheduled maintenance has been completed. https://status.machship.com/incident/593835 Fri, 17 Jan 2025 12:05:21 -0000 https://status.machship.com/incident/593835#e889072e44ccfea41726679d310b5906f925806590156262bbbc0fddddadbf29 The scheduled maintenance has been completed. https://status.machship.com/incident/593835 Fri, 17 Jan 2025 12:05:00 +0000 https://status.machship.com/incident/593835#d8124369b8d7347ac6b198f21bf46209a29c9472eafdd0d35ce43394b8dae803 Maintenance completed https://status.machship.com/incident/593835 Fri, 17 Jan 2025 11:00:21 -0000 https://status.machship.com/incident/593835#e889072e44ccfea41726679d310b5906f925806590156262bbbc0fddddadbf29 The scheduled maintenance has been completed. https://status.machship.com/incident/593835 Fri, 17 Jan 2025 10:00:28 -0000 https://status.machship.com/incident/593835#e889072e44ccfea41726679d310b5906f925806590156262bbbc0fddddadbf29 The scheduled maintenance has been completed. https://status.machship.com/incident/593836 Thu, 16 Jan 2025 03:40:35 -0000 https://status.machship.com/incident/593836#65cac61ae9b354814fb7833a16800385d8a8d155ff863a534065745c6de9cfbf Clients will have faced errors with MachShip for around 5 minutes this afternoon, resulting in screens showing a 404 error. This issue has been resolved, and we apologise for any inconvenience. https://status.machship.com/incident/593837 Tue, 14 Jan 2025 04:57:17 -0000 https://status.machship.com/incident/593837#8194a6185c0bcc8404108c1970354ab4a7d90fb6cdef5ec567dd7e63913ff1d2 Carrier Update: > There was an issue with sFTP server and have now been restarted. Should be all working fine now. Clients should now be able to manifest consignments with Freight Specialists. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593837 Tue, 14 Jan 2025 03:11:29 -0000 https://status.machship.com/incident/593837#584223461d9edd0f01b3cd819f6168d237f47df6f3a662e74927ed981da4a4b2 Clients are unable to manifest consignments with Freight Specialists. MachShip has coordinated this with the carrier for any server issues. Further updates will be posted once available. https://status.machship.com/incident/593833 Mon, 13 Jan 2025 03:27:04 -0000 https://status.machship.com/incident/593833#5cf8ce4059c60ac1907dd72035d59ba8662812c0892cab9dd120526fb19a8425 The scheduled maintenance has been completed. https://status.machship.com/incident/593833 Mon, 13 Jan 2025 03:26:02 -0000 https://status.machship.com/incident/593833#5cf8ce4059c60ac1907dd72035d59ba8662812c0892cab9dd120526fb19a8425 The scheduled maintenance has been completed. https://status.machship.com/incident/593829 Mon, 13 Jan 2025 03:24:56 -0000 https://status.machship.com/incident/593829#a2f74f75ba41114caa4e33ddccc26fa9a911b4e409a9439590d7c116087858f6 The scheduled maintenance has been completed. https://status.machship.com/incident/593833 Mon, 13 Jan 2025 03:21:43 -0000 https://status.machship.com/incident/593833#5cf8ce4059c60ac1907dd72035d59ba8662812c0892cab9dd120526fb19a8425 The scheduled maintenance has been completed. https://status.machship.com/incident/593834 Fri, 10 Jan 2025 02:07:13 -0000 https://status.machship.com/incident/593834#60d1d352b8025cf83727d16a675e6a06dc3fbe84ecc7e90f3f695acfd40964ad The scheduled maintenance has been completed. https://status.machship.com/incident/593835 Thu, 09 Jan 2025 19:47:32 -0000 https://status.machship.com/incident/593835#e889072e44ccfea41726679d310b5906f925806590156262bbbc0fddddadbf29 The scheduled maintenance has been completed. https://status.machship.com/incident/593838 Wed, 18 Dec 2024 11:30:00 +0000 https://status.machship.com/incident/593838#a1e415b7aacb475219863a278eca4d6237b885be9bd4f6ee073145e2cf1dd816 Maintenance completed https://status.machship.com/incident/593838 Wed, 18 Dec 2024 11:19:11 -0000 https://status.machship.com/incident/593838#ac19d3184df8067273123bb4521d0f068e98ca4028f71e84ffeb0a28db095be0 The scheduled maintenance has been completed. https://status.machship.com/incident/593838 Wed, 18 Dec 2024 11:00:21 -0000 https://status.machship.com/incident/593838#ac19d3184df8067273123bb4521d0f068e98ca4028f71e84ffeb0a28db095be0 The scheduled maintenance has been completed. https://status.machship.com/incident/593838 Wed, 18 Dec 2024 10:00:28 -0000 https://status.machship.com/incident/593838#ac19d3184df8067273123bb4521d0f068e98ca4028f71e84ffeb0a28db095be0 The scheduled maintenance has been completed. https://status.machship.com/incident/593838 Tue, 17 Dec 2024 23:49:47 -0000 https://status.machship.com/incident/593838#ac19d3184df8067273123bb4521d0f068e98ca4028f71e84ffeb0a28db095be0 The scheduled maintenance has been completed. https://status.machship.com/incident/593839 Tue, 10 Dec 2024 12:00:00 +0000 https://status.machship.com/incident/593839#e2b4df89c511fa47ca729c2dc08098dd444a735e4cc38ac13f97f93351b35d43 Maintenance completed https://status.machship.com/incident/593839 Tue, 10 Dec 2024 11:22:29 -0000 https://status.machship.com/incident/593839#c8b7443d7f0bf2390c247415f6206f37e95540a8bc7c5dd22e179663036031e5 The scheduled maintenance has been completed. https://status.machship.com/incident/593839 Tue, 10 Dec 2024 11:00:21 -0000 https://status.machship.com/incident/593839#c8b7443d7f0bf2390c247415f6206f37e95540a8bc7c5dd22e179663036031e5 The scheduled maintenance has been completed. https://status.machship.com/incident/593839 Tue, 10 Dec 2024 10:00:21 -0000 https://status.machship.com/incident/593839#c8b7443d7f0bf2390c247415f6206f37e95540a8bc7c5dd22e179663036031e5 The scheduled maintenance has been completed. https://status.machship.com/incident/593840 Mon, 09 Dec 2024 01:42:57 -0000 https://status.machship.com/incident/593840#d9669be911f2a91e5dec3d272f31e873553c01bc11e36b433fbd10d352bd6701 This incident has been resolved. https://status.machship.com/incident/593839 Mon, 09 Dec 2024 01:42:09 -0000 https://status.machship.com/incident/593839#c8b7443d7f0bf2390c247415f6206f37e95540a8bc7c5dd22e179663036031e5 The scheduled maintenance has been completed. https://status.machship.com/incident/593840 Sun, 08 Dec 2024 21:46:47 -0000 https://status.machship.com/incident/593840#ca289db1ffede41fc2ac1d5af9cb100f79368ae1d6bb093c43891fd220980506 Allied has implimented a fix and pricing is now returning https://status.machship.com/incident/593840 Sun, 08 Dec 2024 21:42:28 -0000 https://status.machship.com/incident/593840#38dec376ee470305fa6aaacd61cb4674764cd048f33f3f3d9589ad9c87107b91 Allied Express has responded that their team is looking into the outage and will advise once information is available https://status.machship.com/incident/593840 Sun, 08 Dec 2024 21:07:22 -0000 https://status.machship.com/incident/593840#5d217b3050fed7931d827a2438f8c9f4bdf9f75a738c86b9f397838f7726d324 Currently, Allied Expresses API integration is experiencing an outage. This is resulting in no pricing being returned for this carrier and an inability to book. MachShip has raised this with their team and are awaiting a response on when they will have this issue resolved https://status.machship.com/incident/593841 Mon, 02 Dec 2024 23:50:22 -0000 https://status.machship.com/incident/593841#4eff24cd16e1c96ae058da81986c25baf0b1f0217c418fec5f773d157ac6c3ff Allied have confirmed that the issue has been fixed https://status.machship.com/incident/593841 Mon, 02 Dec 2024 23:28:21 -0000 https://status.machship.com/incident/593841#be2b95fc239c70d4afada06706440d4cff3dfc92b133af86eab27c49ba83491f MachShip is yet to hear from the Allied team but can see pricing is returning in the platform We will continue to monitor through the day https://status.machship.com/incident/593841 Mon, 02 Dec 2024 23:19:25 -0000 https://status.machship.com/incident/593841#ecdbe694e0178cb6cdfccad2494d96e441ddf9f282108f3686883f57526a3dba Currently, the Allied Express pricing API is non-responsive. if you are utilising the Allied API integration, this will result in pricing to show for this carrier in the platform and thus an inability to book with this carrier. MachShip has raised this with the Allied team and will update as information is available. https://status.machship.com/incident/593842 Sat, 30 Nov 2024 15:00:00 +0000 https://status.machship.com/incident/593842#9ee5f4f27284ea20c95e3234e7456e922bcfba5813e063de3f3e6ca6f6516342 Maintenance completed https://status.machship.com/incident/593842 Sat, 30 Nov 2024 10:50:03 -0000 https://status.machship.com/incident/593842#c47f73d6268dfe8359c5c29e39eb4362039149544e8112e1762132db85993a01 The scheduled maintenance has been completed. https://status.machship.com/incident/593842 Sat, 30 Nov 2024 09:00:21 -0000 https://status.machship.com/incident/593842#c47f73d6268dfe8359c5c29e39eb4362039149544e8112e1762132db85993a01 The scheduled maintenance has been completed. https://status.machship.com/incident/593842 Sat, 30 Nov 2024 08:00:23 -0000 https://status.machship.com/incident/593842#c47f73d6268dfe8359c5c29e39eb4362039149544e8112e1762132db85993a01 The scheduled maintenance has been completed. https://status.machship.com/incident/593842 Sat, 30 Nov 2024 00:02:26 -0000 https://status.machship.com/incident/593842#c47f73d6268dfe8359c5c29e39eb4362039149544e8112e1762132db85993a01 The scheduled maintenance has been completed. https://status.machship.com/incident/593842 Sat, 30 Nov 2024 00:02:01 -0000 https://status.machship.com/incident/593842#c47f73d6268dfe8359c5c29e39eb4362039149544e8112e1762132db85993a01 The scheduled maintenance has been completed. https://status.machship.com/incident/593843 Thu, 28 Nov 2024 21:41:07 -0000 https://status.machship.com/incident/593843#34f8fa78ee480b6a9704221f493913931dc491c6f50bce153826c3220991d0e7 Capital will now be returning https://status.machship.com/incident/593843 Thu, 28 Nov 2024 21:36:04 -0000 https://status.machship.com/incident/593843#5136d999975e028e4584b811b1585f8e102cde047e65dc7ee99fe53f97217bfc The issue has been identified and MachShip is in touch with Capital to get a fix in place https://status.machship.com/incident/593843 Thu, 28 Nov 2024 21:31:27 -0000 https://status.machship.com/incident/593843#9492fd1c76f26cee21b9d1b0cf1d8351367b9f5ae9f39b2835bf0fde27dfb93c MachShip is currently investigating an issue that is resulting in no pricing returning for clients who are using the auto pricing feature for Capital Transport. We will continue to provide updates on the investigation and fix as they are advised https://status.machship.com/incident/593844 Wed, 27 Nov 2024 02:57:45 -0000 https://status.machship.com/incident/593844#1cf26ba4c662c96f1a7daeb3f65f829cf838462c73fd5649358e6d0e552428f4 This incident has been resolved. https://status.machship.com/incident/593844 Mon, 25 Nov 2024 21:21:20 -0000 https://status.machship.com/incident/593844#65c92d86aace5e84a2b9cc24cef7a4049c460ee01e0663c19f949edfaedcceb0 Clients may have faced issues with auto consolidation running for consignments generated between 11 pm - 25/11 and 8 am 26-11. These have been rectified, and any calls will now have been processed. If any clients pushed multiple instances of the create call due to these failures, MachShip advises checking consignments created to ensure that there are no duplicate items on consignments. For any issues please get in touch with support@machship.com https://status.machship.com/incident/593845 Sat, 23 Nov 2024 05:30:22 -0000 https://status.machship.com/incident/593845#a80723556285e171c6e37bb1cdede93c4e3a2a3658edcb08b332c348965dd79a The scheduled maintenance has been completed. https://status.machship.com/incident/593845 Sat, 23 Nov 2024 05:30:00 +0000 https://status.machship.com/incident/593845#6bdb0c349693a8e71e6d5fdfba775ca4ea8bbe73c4d236cfa1b524e28a375191 Maintenance completed https://status.machship.com/incident/593845 Sat, 23 Nov 2024 04:30:22 -0000 https://status.machship.com/incident/593845#a80723556285e171c6e37bb1cdede93c4e3a2a3658edcb08b332c348965dd79a The scheduled maintenance has been completed. https://status.machship.com/incident/593845 Sat, 23 Nov 2024 03:30:21 -0000 https://status.machship.com/incident/593845#a80723556285e171c6e37bb1cdede93c4e3a2a3658edcb08b332c348965dd79a The scheduled maintenance has been completed. https://status.machship.com/incident/593846 Fri, 22 Nov 2024 09:00:21 -0000 https://status.machship.com/incident/593846#514e5d771cadd1a252051752f46998106e7b50714f61bacc8a51927735996b63 The scheduled maintenance has been completed. https://status.machship.com/incident/593846 Fri, 22 Nov 2024 09:00:00 +0000 https://status.machship.com/incident/593846#6075a2e14e83b61f4a245acf5cc0de8e0224ee743ce59390319c3b3ab3797f0b Maintenance completed https://status.machship.com/incident/593846 Fri, 22 Nov 2024 08:00:21 -0000 https://status.machship.com/incident/593846#514e5d771cadd1a252051752f46998106e7b50714f61bacc8a51927735996b63 The scheduled maintenance has been completed. https://status.machship.com/incident/593846 Fri, 22 Nov 2024 07:00:23 -0000 https://status.machship.com/incident/593846#514e5d771cadd1a252051752f46998106e7b50714f61bacc8a51927735996b63 The scheduled maintenance has been completed. https://status.machship.com/incident/593846 Fri, 22 Nov 2024 05:07:32 -0000 https://status.machship.com/incident/593846#514e5d771cadd1a252051752f46998106e7b50714f61bacc8a51927735996b63 The scheduled maintenance has been completed. https://status.machship.com/incident/593845 Fri, 22 Nov 2024 04:40:35 -0000 https://status.machship.com/incident/593845#a80723556285e171c6e37bb1cdede93c4e3a2a3658edcb08b332c348965dd79a The scheduled maintenance has been completed. https://status.machship.com/incident/593847 Thu, 21 Nov 2024 02:59:18 -0000 https://status.machship.com/incident/593847#a02403da704dd1c113f0f34681abafdf29d1f5eeb156a0fa5ddddedfc11e369d This incident has been resolved. https://status.machship.com/incident/593847 Thu, 21 Nov 2024 01:54:20 -0000 https://status.machship.com/incident/593847#a0b7c01ed6cfc5f8059ccae9cfe8192b4c49e0d2addccea62fa0fc4916734302 The Team has applied a fix for the system performance issue and should be back to normal now. Clients may proceed to the usual process of creating, manifesting and printing labels. MachShip team will continue to monitor throughout the day. https://status.machship.com/incident/593847 Thu, 21 Nov 2024 01:25:02 -0000 https://status.machship.com/incident/593847#1675885a0ee276c0bc97c60e1ba3e92200c4b15544bdc440f4a9c8e991935da7 Currently, the MachShip team is checking on the issue that is causing the system to run slowly and unable to create/manifest cons. This is being rectified at the moment and we'll advise once we have more updates available. https://status.machship.com/incident/593848 Tue, 19 Nov 2024 02:14:12 -0000 https://status.machship.com/incident/593848#6e7db569286292b5a04186ce8a17257f4f12432aa6f234e93b0e51816002b7e5 Today the MachShip system experienced degraded system performance between 11:00 AM and 11:30 AM ADST due to performance issues located in MachShip’s database systems. To resolve the issue we conducted a disaster recovery fail over to our secondary systems which successfully resolved the degraded performance. Our infrastructure team will continue to performance tune our database systems to prevent and reduce degraded performance moving forward. https://status.machship.com/incident/593848 Tue, 19 Nov 2024 02:03:13 -0000 https://status.machship.com/incident/593848#0783969c8f21efc0ac113f1eebb7b140e1dcb636e3d74fd37c13c08662f86d08 Today the MachShip system experienced degraded system performance between 11:00 AM and 11:30 AM ADST due to performance issues located in MachShip’s database systems. To resolve the issue we conducted a disaster recovery fail over to our secondary systems which successfully resolved the degraded performance. Our infrastructure team will continue to performance tune our database systems to prevent and reduce degraded performance moving forward. https://status.machship.com/incident/593848 Tue, 19 Nov 2024 02:03:13 -0000 https://status.machship.com/incident/593848#0783969c8f21efc0ac113f1eebb7b140e1dcb636e3d74fd37c13c08662f86d08 Today the MachShip system experienced degraded system performance between 11:00 AM and 11:30 AM ADST due to performance issues located in MachShip’s database systems. To resolve the issue we conducted a disaster recovery fail over to our secondary systems which successfully resolved the degraded performance. Our infrastructure team will continue to performance tune our database systems to prevent and reduce degraded performance moving forward. https://status.machship.com/incident/593848 Tue, 19 Nov 2024 02:03:13 -0000 https://status.machship.com/incident/593848#0783969c8f21efc0ac113f1eebb7b140e1dcb636e3d74fd37c13c08662f86d08 Today the MachShip system experienced degraded system performance between 11:00 AM and 11:30 AM ADST due to performance issues located in MachShip’s database systems. To resolve the issue we conducted a disaster recovery fail over to our secondary systems which successfully resolved the degraded performance. Our infrastructure team will continue to performance tune our database systems to prevent and reduce degraded performance moving forward. https://status.machship.com/incident/593848 Tue, 19 Nov 2024 02:00:19 -0000 https://status.machship.com/incident/593848#84c4c497f5196c3c4a7836a53e723d49b8df30b8219cf15e146e5e903879d929 MachShip system performance has returned to operational levels https://status.machship.com/incident/593848 Tue, 19 Nov 2024 00:45:24 -0000 https://status.machship.com/incident/593848#c0f297b4cb290fea9558d8abd6c18e9b66cdda6666816c4e31a1b59bbca57b85 The team as applied a secondary fix and performance is returning to normal We will continue to monitor throughout today https://status.machship.com/incident/593848 Tue, 19 Nov 2024 00:25:54 -0000 https://status.machship.com/incident/593848#91b6a9ce82091d17f48d5a910308fa6b5a4e9fa583056bd5e062d9a876877664 The fix applied has not resolved the issue. The problem is continuing to be reviewed and I will continue to provide updates as they are given https://status.machship.com/incident/593848 Tue, 19 Nov 2024 00:15:15 -0000 https://status.machship.com/incident/593848#2db92b78c848093f81a9b8a6e79c0ebe1e03d3bd80d408f1535a881047293c6a Currently, the MachShip team have identified an issue that is causing the system to run slowly This is being rectified at the moment and performance should return to normal shortly https://status.machship.com/incident/593842 Mon, 18 Nov 2024 20:27:33 -0000 https://status.machship.com/incident/593842#c47f73d6268dfe8359c5c29e39eb4362039149544e8112e1762132db85993a01 The scheduled maintenance has been completed. https://status.machship.com/incident/593849 Fri, 01 Nov 2024 10:30:00 +0000 https://status.machship.com/incident/593849#e2a7d055878b364253a8d0da64c2f96414a59cacb5e6b9f8c9db1ae4dc079309 Maintenance completed https://status.machship.com/incident/593849 Fri, 01 Nov 2024 10:03:43 -0000 https://status.machship.com/incident/593849#d994cbace060f0be45f88fb614d79cd7b55feb4036a8941e7cd1f78534e0791a The scheduled maintenance has been completed. https://status.machship.com/incident/593849 Fri, 01 Nov 2024 09:30:02 -0000 https://status.machship.com/incident/593849#d994cbace060f0be45f88fb614d79cd7b55feb4036a8941e7cd1f78534e0791a The scheduled maintenance has been completed. https://status.machship.com/incident/593849 Fri, 01 Nov 2024 08:30:03 -0000 https://status.machship.com/incident/593849#d994cbace060f0be45f88fb614d79cd7b55feb4036a8941e7cd1f78534e0791a The scheduled maintenance has been completed. https://status.machship.com/incident/593849 Thu, 24 Oct 2024 22:05:33 -0000 https://status.machship.com/incident/593849#d994cbace060f0be45f88fb614d79cd7b55feb4036a8941e7cd1f78534e0791a The scheduled maintenance has been completed. https://status.machship.com/incident/593850 Thu, 24 Oct 2024 02:53:36 -0000 https://status.machship.com/incident/593850#580e0a1fc2d822a4c4ffb57dcffc763b2648de8feebcbf6f2d11d81fadb2e911 Update: MachShip was able to connect to Couriers Please server and was able to validate successful bookings as of today. Clients should now be able to try to manifest their cons with Couriers Please. MachShip has sent a follow-up email to the carrier to advise on the issue and will continue to monitor it throughout the day. https://status.machship.com/incident/593850 Wed, 23 Oct 2024 22:59:26 -0000 https://status.machship.com/incident/593850#0656ff02bd7b3a15f980671e2c115234c261b230f7b68654097a4509790f3d40 Clients are unable to manifest cons with Couriers Please. An email has been sent to the carrier to confirm if they have any server issues. MachShip will continue to monitor and advise any updates available. https://status.machship.com/incident/593851 Mon, 21 Oct 2024 23:48:43 -0000 https://status.machship.com/incident/593851#8b9dc5489268c5a2a565a5700855676ef83a760cb5b7bf096e626f4ad0d4218a This incident has been resolved. https://status.machship.com/incident/593851 Mon, 21 Oct 2024 22:45:32 -0000 https://status.machship.com/incident/593851#b4578eccd461674897a74b29bdf2b425132576817e564ad60ece5749a96a89d6 Though MachShip has yet to hear confirmation of the fix from Freight Assist, their system appears operational, and we have seen successful manifests. MachShip will continue to monitor but clients are encouraged to re-attempt to manifest those consignments that errored https://status.machship.com/incident/593851 Mon, 21 Oct 2024 21:28:45 -0000 https://status.machship.com/incident/593851#bb2fa154004b8736a4a7dc7f5b0e343e53f132a1548249dff559bda97db01f58 Currently Freight Assist are experiencing a server outage and as such Manfiest calls from MachShip are failing We have raised a ticket with their team and will advise when a solution ETA is provided https://status.machship.com/incident/593852 Sat, 19 Oct 2024 06:00:03 -0000 https://status.machship.com/incident/593852#1b45ea48f7aa1ffa89e28d079ec156bf0a3e4e27238a4f68db768a96adf6aa9a The scheduled maintenance has been completed. https://status.machship.com/incident/593852 Sat, 19 Oct 2024 06:00:00 +0000 https://status.machship.com/incident/593852#a282cd92d5f3811fdde8f30124c7e83e76a8bff2dfe3d68f63d047ee95cc2343 Maintenance completed https://status.machship.com/incident/593852 Sat, 19 Oct 2024 04:00:05 -0000 https://status.machship.com/incident/593852#1b45ea48f7aa1ffa89e28d079ec156bf0a3e4e27238a4f68db768a96adf6aa9a The scheduled maintenance has been completed. https://status.machship.com/incident/593852 Sat, 19 Oct 2024 03:00:11 -0000 https://status.machship.com/incident/593852#1b45ea48f7aa1ffa89e28d079ec156bf0a3e4e27238a4f68db768a96adf6aa9a The scheduled maintenance has been completed. https://status.machship.com/incident/593853 Fri, 18 Oct 2024 13:00:00 +0000 https://status.machship.com/incident/593853#b2a4ba283331e7b9e7793aef6b22a0954db0e320d1190da029c6006237e3f977 Maintenance completed https://status.machship.com/incident/593853 Fri, 18 Oct 2024 12:21:55 -0000 https://status.machship.com/incident/593853#2b88b57dac74828794dfa6bbdddc934e3797bb0389e099704b558f5ce7ec464d The scheduled maintenance has been completed. https://status.machship.com/incident/593854 Fri, 18 Oct 2024 12:00:02 -0000 https://status.machship.com/incident/593854#2b90a7de9a10170ab60b2ead367056421d25439ef91136c7845a1563deb4934d The scheduled maintenance has been completed. https://status.machship.com/incident/593854 Fri, 18 Oct 2024 12:00:00 +0000 https://status.machship.com/incident/593854#e419137aac225e6c1af2e3a24de98912c701d6a0e6f44213b24dfcd1a64a8c0c Maintenance completed https://status.machship.com/incident/593854 Fri, 18 Oct 2024 11:00:02 -0000 https://status.machship.com/incident/593854#2b90a7de9a10170ab60b2ead367056421d25439ef91136c7845a1563deb4934d The scheduled maintenance has been completed. https://status.machship.com/incident/593853 Fri, 18 Oct 2024 11:00:02 -0000 https://status.machship.com/incident/593853#2b88b57dac74828794dfa6bbdddc934e3797bb0389e099704b558f5ce7ec464d The scheduled maintenance has been completed. https://status.machship.com/incident/593854 Fri, 18 Oct 2024 10:00:03 -0000 https://status.machship.com/incident/593854#2b90a7de9a10170ab60b2ead367056421d25439ef91136c7845a1563deb4934d The scheduled maintenance has been completed. https://status.machship.com/incident/593853 Fri, 18 Oct 2024 10:00:02 -0000 https://status.machship.com/incident/593853#2b88b57dac74828794dfa6bbdddc934e3797bb0389e099704b558f5ce7ec464d The scheduled maintenance has been completed. https://status.machship.com/incident/593854 Thu, 17 Oct 2024 01:56:01 -0000 https://status.machship.com/incident/593854#2b90a7de9a10170ab60b2ead367056421d25439ef91136c7845a1563deb4934d The scheduled maintenance has been completed. https://status.machship.com/incident/593852 Wed, 16 Oct 2024 01:38:46 -0000 https://status.machship.com/incident/593852#1b45ea48f7aa1ffa89e28d079ec156bf0a3e4e27238a4f68db768a96adf6aa9a The scheduled maintenance has been completed. https://status.machship.com/incident/593855 Sun, 13 Oct 2024 11:00:04 -0000 https://status.machship.com/incident/593855#b256662080e5af60529654b844eed4c207b3d9157daff9aa2446596f80820efa The scheduled maintenance has been completed. https://status.machship.com/incident/593855 Sun, 13 Oct 2024 11:00:00 +0000 https://status.machship.com/incident/593855#9cf6f6d8c19617bde8e976e1b404fe2b36c4d897f3f88699606d4925a7a1bab8 Maintenance completed https://status.machship.com/incident/593855 Sat, 12 Oct 2024 19:00:02 -0000 https://status.machship.com/incident/593855#b256662080e5af60529654b844eed4c207b3d9157daff9aa2446596f80820efa The scheduled maintenance has been completed. https://status.machship.com/incident/593855 Sat, 12 Oct 2024 18:00:02 -0000 https://status.machship.com/incident/593855#b256662080e5af60529654b844eed4c207b3d9157daff9aa2446596f80820efa The scheduled maintenance has been completed. https://status.machship.com/incident/593856 Fri, 11 Oct 2024 00:40:56 -0000 https://status.machship.com/incident/593856#16fe09b1dc4fe22a9627580c07cd2fc0408821177b9a730435a7b55162df5707 Followmonts systems are now back online and they have just finished whitelisting the MachShip connection This has been tested, and data has successfully travelled and been received All clients are advised to manifest any outstanding Followmont consignments through Followmont advised that they appreciate all clients patience during this outage https://status.machship.com/incident/593855 Thu, 10 Oct 2024 01:01:12 -0000 https://status.machship.com/incident/593855#b256662080e5af60529654b844eed4c207b3d9157daff9aa2446596f80820efa The scheduled maintenance has been completed. https://status.machship.com/incident/593856 Tue, 08 Oct 2024 04:02:38 -0000 https://status.machship.com/incident/593856#49f1fd3766eafebd309095515fa78caa4aa33e1c62c8906c40466e0c4e14470a MachShip has just spoken to Followmont's IT team, who have advised that, at this time, they still do not have internet at their sites due to last week's issues. This, in turn, is causing their servers to be offline and unable to accept incoming traffic—the error users see when manifesting. Their team cannot at this moment provide an ETA on when the issues they are seeing will be fixed, but they assured us it is being worked on with a high priority. When asked, they did advise that there is the potential that this outage could stretch into the remainder of the week, but they are unsure. Clients are advised to continue to call in bookings that need to go with Followmont; once the systems are back up and running, data will be able to be pushed through. Alternatively there are no other reported outages on MachShip so other providers can be used. https://status.machship.com/incident/593856 Mon, 07 Oct 2024 21:12:43 -0000 https://status.machship.com/incident/593856#8294be691b520b9e939962f21b3950db33909fd21515d6668c2b47f7883c3f2c Morning, As advised Friday afternoon, the Followmont sftp server is still rejecting connections, causing manifest errors with this carrier, With the Public Holiday in NSW and QLD, they were hoping for a resolution some time Tuesday 8/10/24 but were unsure if this would eventuate MachShip will continue to update as the carrier provides us with updates but any urgent deliveries are best to be called through to Followmont during this period https://status.machship.com/incident/593857 Fri, 04 Oct 2024 19:30:02 -0000 https://status.machship.com/incident/593857#82681df8e41471fae4b080beb4f056ddfdfa65349b37b55f87a9f2864263efdf The scheduled maintenance has been completed. https://status.machship.com/incident/593857 Fri, 04 Oct 2024 19:30:00 +0000 https://status.machship.com/incident/593857#0058a06013238c66ab70d93e43597650747d19850b5895d088bd1e796fc9f875 Maintenance completed https://status.machship.com/incident/593857 Fri, 04 Oct 2024 12:00:02 -0000 https://status.machship.com/incident/593857#82681df8e41471fae4b080beb4f056ddfdfa65349b37b55f87a9f2864263efdf The scheduled maintenance has been completed. https://status.machship.com/incident/593858 Fri, 04 Oct 2024 11:30:00 +0000 https://status.machship.com/incident/593858#5a49ad4c80a69697d7f637cb280b6cd313c4944ed816102431673a6dfefb9117 Maintenance completed https://status.machship.com/incident/593858 Fri, 04 Oct 2024 11:06:36 -0000 https://status.machship.com/incident/593858#df160bcb0309ce1f9965cbac8a91a68bdc5ea463e7604fb1989ed69ad1eaf814 The scheduled maintenance has been completed. https://status.machship.com/incident/593857 Fri, 04 Oct 2024 11:00:04 -0000 https://status.machship.com/incident/593857#82681df8e41471fae4b080beb4f056ddfdfa65349b37b55f87a9f2864263efdf The scheduled maintenance has been completed. https://status.machship.com/incident/593858 Fri, 04 Oct 2024 11:00:02 -0000 https://status.machship.com/incident/593858#df160bcb0309ce1f9965cbac8a91a68bdc5ea463e7604fb1989ed69ad1eaf814 The scheduled maintenance has been completed. https://status.machship.com/incident/593858 Fri, 04 Oct 2024 10:00:02 -0000 https://status.machship.com/incident/593858#df160bcb0309ce1f9965cbac8a91a68bdc5ea463e7604fb1989ed69ad1eaf814 The scheduled maintenance has been completed. https://status.machship.com/incident/593856 Fri, 04 Oct 2024 06:21:22 -0000 https://status.machship.com/incident/593856#da83da69ca00cad65f83834443e2a583645335c0a7c2d7272f2379a61efb43d2 Followmont has advised of the below: Unfortunately, the technical issue affecting electronic file transfer has resurfaced and we are unable to resolve the issue at this stage. Please note that the file transfer will not be functional until at least Tuesday - note that it is a public holiday in Queensland and New South Wales on Monday MachShip advised clients that any urgent deliveries are best to be called through to their local Followmont depot We will update once further is provided by Followmont https://status.machship.com/incident/593856 Thu, 03 Oct 2024 22:43:01 -0000 https://status.machship.com/incident/593856#5f6cb86c94c5bea282bb38d838d561080c05b70dc0ab07808afe834f703bb1a1 The Followmont servers are experiencing and outage and data is not able to be pushed to them We have contacted the Followmont team requesting an ETA on the fix and will advise when this is made available https://status.machship.com/incident/593858 Thu, 03 Oct 2024 10:42:05 -0000 https://status.machship.com/incident/593858#df160bcb0309ce1f9965cbac8a91a68bdc5ea463e7604fb1989ed69ad1eaf814 The scheduled maintenance has been completed. https://status.machship.com/incident/593859 Thu, 03 Oct 2024 04:03:57 -0000 https://status.machship.com/incident/593859#fdf82dcd4ed9a5c11e02a2320c922008568c710fb2c6a680b137a5f0e12da78d This incident has been resolved. https://status.machship.com/incident/593859 Wed, 02 Oct 2024 22:43:02 -0000 https://status.machship.com/incident/593859#ffd658f751064735676c1edd1c8a931c15ec78932d71c7a5d2cd39f13462b177 Followmont has advised this morning that they have had a number of issues with their sftp over the course of the last 24 hours. We can currently connect to their system and clients should be able to successfully manifest https://status.machship.com/incident/593859 Wed, 02 Oct 2024 22:00:24 -0000 https://status.machship.com/incident/593859#6a8b814282c11b30827fc08e33349897c62957169b3cbc0f0efe0ee7268aa8f6 This morning the Followmont Server is refusing connections from external parties MachShip is attempting to get a response from followmont on when this will be back up and running https://status.machship.com/incident/593860 Wed, 02 Oct 2024 07:24:49 -0000 https://status.machship.com/incident/593860#d4feaf4a4c73fc763c910d64d9172d3a775cc87a5298ae15edcf679fa0760509 Followmont is now back up and running. Confirming clients should now be able to manifest their cons with the carrier. MachShip will continue to monitor through out the day. https://status.machship.com/incident/593860 Wed, 02 Oct 2024 05:47:54 -0000 https://status.machship.com/incident/593860#56874dcf267061d1be1c079f7ce8d763fcac2145a56d3d47aebc3a88144853b6 Followmonts server is still not accessible to EDI, which is leading to continued manifest errors. We are awaiting word from Followmont when this will be back up and running https://status.machship.com/incident/593860 Wed, 02 Oct 2024 02:02:51 -0000 https://status.machship.com/incident/593860#8bda308093c877b580f36cb76241e5b27b7024c0c087aba2644b0e47912594be Followmont has advised of the below: We are currently experiencing a server issue and are in the process of transitioning to an alternative server. We expect to have everything operational by 2:00pm QLD time. Further communication will be sent this afternoon to confirm system restoration. If you submitted any bookings between midnight and 6:00am, please resubmit them once we confirm that our systems are back online. We sincerely apologise for the inconvenience and are working swiftly with our partner to resolve the issue and minimise any disruption to your service. Thank you for your patience and understanding during this time. Best regards, The Followmont Transport Team https://status.machship.com/incident/593860 Wed, 02 Oct 2024 01:46:38 -0000 https://status.machship.com/incident/593860#ca326852df44596a641421b13f0c7d3a61706335037f41323d657a5171ff7f91 The followmont system is still experiencing issues, and we have yet to receive word from them on an ETA We will continue to update as information becomes available https://status.machship.com/incident/593860 Tue, 01 Oct 2024 22:09:41 -0000 https://status.machship.com/incident/593860#df8bfdf9721f17faa9660f9f0a5131ff0bfad2ac481fa00fe82743b5825281ce Currently, the Followmont server is experiencing an outage - this will be resulting in manifest errors for clients We have reached out to followmont and will advise when they have resolved the issues https://status.machship.com/incident/593853 Mon, 30 Sep 2024 04:50:05 -0000 https://status.machship.com/incident/593853#2b88b57dac74828794dfa6bbdddc934e3797bb0389e099704b558f5ce7ec464d The scheduled maintenance has been completed. https://status.machship.com/incident/593853 Mon, 30 Sep 2024 04:40:31 -0000 https://status.machship.com/incident/593853#2b88b57dac74828794dfa6bbdddc934e3797bb0389e099704b558f5ce7ec464d The scheduled maintenance has been completed. https://status.machship.com/incident/593861 Sun, 29 Sep 2024 22:39:43 -0000 https://status.machship.com/incident/593861#03b75f23aa3406fe65c46845d06eb2d1c5bfb9a5ba56fa7fac021ea29e8da16a This issue has been fixed and Capital will now show https://status.machship.com/incident/593861 Sun, 29 Sep 2024 22:14:55 -0000 https://status.machship.com/incident/593861#f77a8aae801e89ccc35b02f097d947f240c6663a516ef0a78f9e07dc644f746c MachShip is currently investigating an issue with pricing not returning for Capital Transport Information will be provided as available https://status.machship.com/incident/593857 Fri, 27 Sep 2024 00:48:23 -0000 https://status.machship.com/incident/593857#82681df8e41471fae4b080beb4f056ddfdfa65349b37b55f87a9f2864263efdf The scheduled maintenance has been completed. https://status.machship.com/incident/593862 Wed, 25 Sep 2024 10:00:02 -0000 https://status.machship.com/incident/593862#cc0f28d0472f3d5ef6eb773091c879f76f52b6827750c716975d37e5abd7cf97 The scheduled maintenance has been completed. https://status.machship.com/incident/593862 Wed, 25 Sep 2024 10:00:00 +0000 https://status.machship.com/incident/593862#9954fbd73a020c1c47786bf50d13d695b55ffe06af7205b98a0408955b60bea9 Maintenance completed https://status.machship.com/incident/593862 Wed, 25 Sep 2024 08:00:02 -0000 https://status.machship.com/incident/593862#cc0f28d0472f3d5ef6eb773091c879f76f52b6827750c716975d37e5abd7cf97 The scheduled maintenance has been completed. https://status.machship.com/incident/593862 Wed, 25 Sep 2024 07:00:05 -0000 https://status.machship.com/incident/593862#cc0f28d0472f3d5ef6eb773091c879f76f52b6827750c716975d37e5abd7cf97 The scheduled maintenance has been completed. https://status.machship.com/incident/593862 Wed, 25 Sep 2024 06:12:23 -0000 https://status.machship.com/incident/593862#cc0f28d0472f3d5ef6eb773091c879f76f52b6827750c716975d37e5abd7cf97 The scheduled maintenance has been completed. https://status.machship.com/incident/593863 Mon, 09 Sep 2024 03:12:46 -0000 https://status.machship.com/incident/593863#e0c69e488058b4660d0c29faaf6fb6076b9379a0b99b58fbb86d338e74ca1be5 This incident has been resolved. https://status.machship.com/incident/593863 Sun, 08 Sep 2024 22:42:04 -0000 https://status.machship.com/incident/593863#e6f719e2f94f61eedbe1aff38a2efac1f0b95564718039a756b5099e065bc059 MachShip is yet to hear from Allied but is seeing sub second responses on the Allied API Clients should see improved performance on this integration https://status.machship.com/incident/593863 Sun, 08 Sep 2024 22:19:08 -0000 https://status.machship.com/incident/593863#f512045791123025839688966541b45ad8d90666377d6e4fdd11ac6c459dd126 Currently, the Allied Express API integration is experiencing slow responses. This will be leading to non responses or poor performance of the carrier within MachShip MachShip is awaiting advice from Allied Express on when this will be corrected and will advise accordingly https://status.machship.com/incident/593864 Sat, 07 Sep 2024 21:00:02 -0000 https://status.machship.com/incident/593864#0b2d117f046af8ec30133ef3f4090a7855944940789b6b73592a320d00a2503b The scheduled maintenance has been completed. https://status.machship.com/incident/593864 Sat, 07 Sep 2024 21:00:00 +0000 https://status.machship.com/incident/593864#95b90406a262fd4dd365d7d54c79c0e1abb9d79a77e6dba50c26cab673b14d5a Maintenance completed https://status.machship.com/incident/593864 Sat, 07 Sep 2024 11:00:02 -0000 https://status.machship.com/incident/593864#0b2d117f046af8ec30133ef3f4090a7855944940789b6b73592a320d00a2503b The scheduled maintenance has been completed. https://status.machship.com/incident/593864 Sat, 07 Sep 2024 10:00:05 -0000 https://status.machship.com/incident/593864#0b2d117f046af8ec30133ef3f4090a7855944940789b6b73592a320d00a2503b The scheduled maintenance has been completed. https://status.machship.com/incident/593865 Fri, 06 Sep 2024 18:00:02 -0000 https://status.machship.com/incident/593865#63ca18b948cb3e00b78a4369bf6658cea3df0c7a9bdfb224daa82c907a2c3698 The scheduled maintenance has been completed. https://status.machship.com/incident/593865 Fri, 06 Sep 2024 18:00:00 +0000 https://status.machship.com/incident/593865#11cab7a4b774bddfa0ad5e39c3c47fadb6090ccc0e3932cb750ba69564e443d8 Maintenance completed https://status.machship.com/incident/593865 Fri, 06 Sep 2024 12:00:02 -0000 https://status.machship.com/incident/593865#63ca18b948cb3e00b78a4369bf6658cea3df0c7a9bdfb224daa82c907a2c3698 The scheduled maintenance has been completed. https://status.machship.com/incident/593865 Fri, 06 Sep 2024 11:00:04 -0000 https://status.machship.com/incident/593865#63ca18b948cb3e00b78a4369bf6658cea3df0c7a9bdfb224daa82c907a2c3698 The scheduled maintenance has been completed. https://status.machship.com/incident/593866 Fri, 06 Sep 2024 05:08:36 -0000 https://status.machship.com/incident/593866#132f899469452a68dab06af12a55e8f99bb2025d75a4566736723993e813d3e7 CTI advised that service has been resumed https://status.machship.com/incident/593866 Fri, 06 Sep 2024 03:38:34 -0000 https://status.machship.com/incident/593866#fca7f6422d29b92c05bce35cbbd6631e5da2091f5ae198971e14642a49614246 CTI has reported that they have lost their main internet link which has caused this outage They are currently looking for a way to get these carrier brands back up and running We will advise when they provide an ETA on resolution https://status.machship.com/incident/593866 Fri, 06 Sep 2024 03:11:10 -0000 https://status.machship.com/incident/593866#2ca1eee50bb378c5b468f9604bccfba991effe08fae38042c546533be46d4a96 Currently, the Foxline, CTI Courier, CTI Regional and CTI Xpress movements are experiencing an outage Clients who have these carriers setup may be experiencing slowness in pricing and routing MachShip has made CTI aware of this and will update as information is made available If you disable the account for the interim the speed and performance of your pricing calls will return to standard https://status.machship.com/incident/593864 Thu, 05 Sep 2024 00:07:19 -0000 https://status.machship.com/incident/593864#0b2d117f046af8ec30133ef3f4090a7855944940789b6b73592a320d00a2503b The scheduled maintenance has been completed. https://status.machship.com/incident/593865 Mon, 02 Sep 2024 22:45:45 -0000 https://status.machship.com/incident/593865#63ca18b948cb3e00b78a4369bf6658cea3df0c7a9bdfb224daa82c907a2c3698 The scheduled maintenance has been completed. https://status.machship.com/incident/593867 Mon, 26 Aug 2024 22:46:00 -0000 https://status.machship.com/incident/593867#7de25e3650e2fb1b410c76c1febb524b60fe322bf0c22dd716ca52dd1dee4e8e This incident has been resolved. https://status.machship.com/incident/593867 Mon, 26 Aug 2024 04:28:37 -0000 https://status.machship.com/incident/593867#5ac0b4ea50198505902a1dd070e3a5abcaf5c35e39933486cb891722c74b981b Carrier Update: Users may observe alternative tracking descriptions (values) in a small number of responses provided by the Track Item API while we work to remediate the incident. MachShip will be monitoring on this. https://status.machship.com/incident/593867 Mon, 26 Aug 2024 01:08:45 -0000 https://status.machship.com/incident/593867#34797e8a5fa0da15a892080d577dcc5ecb7aac2df076a8a70b0c0d9a6cfb86f9 Please note that AusPost are currently experiencing degradation to the Tracking API and Delivery Choice APIs. Carrier is currently investigating and will advise to resolve the issue. https://status.developers.auspost.com.au/incidents/qq1j8blwy2dj MachShip will be monitoring on this. https://status.machship.com/incident/593868 Fri, 23 Aug 2024 14:00:00 +0000 https://status.machship.com/incident/593868#93cb96c52c9a3d8c1040c3885c4ed0207ed7720944e0f87b81572017cb00588e Maintenance completed https://status.machship.com/incident/593868 Fri, 23 Aug 2024 13:49:39 -0000 https://status.machship.com/incident/593868#f1078b99f133e7b90603cc0c6dda017904d4d6e27c816fc7f0b31aae8d125694 The update is complete. https://status.machship.com/incident/593868 Fri, 23 Aug 2024 11:00:02 -0000 https://status.machship.com/incident/593868#f1078b99f133e7b90603cc0c6dda017904d4d6e27c816fc7f0b31aae8d125694 The update is complete. https://status.machship.com/incident/593868 Fri, 23 Aug 2024 10:00:02 -0000 https://status.machship.com/incident/593868#f1078b99f133e7b90603cc0c6dda017904d4d6e27c816fc7f0b31aae8d125694 The update is complete. https://status.machship.com/incident/593868 Thu, 22 Aug 2024 23:58:19 -0000 https://status.machship.com/incident/593868#f1078b99f133e7b90603cc0c6dda017904d4d6e27c816fc7f0b31aae8d125694 The update is complete. https://status.machship.com/incident/593869 Tue, 20 Aug 2024 11:15:00 +0000 https://status.machship.com/incident/593869#08bd2c6986961230b39f254d498b34c9b498d9d7a941c67f019cd3961b396d2f Maintenance completed https://status.machship.com/incident/593869 Tue, 20 Aug 2024 11:04:45 -0000 https://status.machship.com/incident/593869#0cc8afa35ae39a71411ecc7b9811a1c35d7f9a9877c18d4b974674663899e10a The cipher AES128-GCM-SHA256 has been removed. This is now complete. https://status.machship.com/incident/593869 Tue, 20 Aug 2024 11:00:02 -0000 https://status.machship.com/incident/593869#0cc8afa35ae39a71411ecc7b9811a1c35d7f9a9877c18d4b974674663899e10a The cipher AES128-GCM-SHA256 has been removed. This is now complete. https://status.machship.com/incident/593869 Tue, 20 Aug 2024 10:01:02 -0000 https://status.machship.com/incident/593869#0cc8afa35ae39a71411ecc7b9811a1c35d7f9a9877c18d4b974674663899e10a The cipher AES128-GCM-SHA256 has been removed. This is now complete. https://status.machship.com/incident/593870 Mon, 19 Aug 2024 04:28:38 -0000 https://status.machship.com/incident/593870#b680b1239ff1f9ceb3bf8f3e23712dc0ba66c54df722b3d234d57521f89876f3 This incident has been resolved. https://status.machship.com/incident/593870 Sun, 18 Aug 2024 23:25:32 -0000 https://status.machship.com/incident/593870#6aeebd3d7e81f2005e8feca556e00ab116fe22543cf622e3a665e122f6129e7b The issue has been identified and a fix is being implemented. https://status.machship.com/incident/593869 Sun, 18 Aug 2024 22:12:55 -0000 https://status.machship.com/incident/593869#0cc8afa35ae39a71411ecc7b9811a1c35d7f9a9877c18d4b974674663899e10a The cipher AES128-GCM-SHA256 has been removed. This is now complete. https://status.machship.com/incident/593870 Sun, 18 Aug 2024 22:05:03 -0000 https://status.machship.com/incident/593870#6215fd62acb216f5620d1e5b3126d0b65fa1ba16012584c9c6e4ed1b77e8c11c Please note that Australia Post is experiencing an outage to the Tracking APIs. They are currently investigating and will keep us informed as they resolve the issue. https://status.machship.com/incident/593871 Thu, 15 Aug 2024 11:15:00 +0000 https://status.machship.com/incident/593871#8fdb0c0afe3b41cf06987092a7e2d49d9eb3874e248fa2087d2906d0419d7d3c Maintenance completed https://status.machship.com/incident/593871 Thu, 15 Aug 2024 11:09:39 -0000 https://status.machship.com/incident/593871#0f093657127a3664f404d15c46399a13e9e1a95afc27ed1b1aadbf829a971b7b The scheduled maintenance has been completed. https://status.machship.com/incident/593871 Thu, 15 Aug 2024 11:00:02 -0000 https://status.machship.com/incident/593871#0f093657127a3664f404d15c46399a13e9e1a95afc27ed1b1aadbf829a971b7b The scheduled maintenance has been completed. https://status.machship.com/incident/593871 Thu, 15 Aug 2024 10:00:04 -0000 https://status.machship.com/incident/593871#0f093657127a3664f404d15c46399a13e9e1a95afc27ed1b1aadbf829a971b7b The scheduled maintenance has been completed. https://status.machship.com/incident/593871 Mon, 12 Aug 2024 23:14:15 -0000 https://status.machship.com/incident/593871#0f093657127a3664f404d15c46399a13e9e1a95afc27ed1b1aadbf829a971b7b The scheduled maintenance has been completed. https://status.machship.com/incident/593872 Mon, 12 Aug 2024 06:34:40 -0000 https://status.machship.com/incident/593872#ab673a14b731369400accc3b7f44c0c14ec432105300800ec24b16efd8f40bd7 Our integration layer had an unexpected issue affecting webhooks since 12.30 pm today. During an unscheduled fix rollout for this issue, there was a deployment problem as the fix was pushed out to the cluster. This triggered an outage from approximately 3.14 pm until 3.40 pm as our team reverted the deployment. All services are 100% operational now, and any consignments pushed during that time have recovered. We apologise for the inconvenience your team and customers were caused. Note, this issue did not affect the Core MachShip Platform, only the customers who use integrations via FusedShip and the client integrations team. https://status.machship.com/incident/593872 Mon, 12 Aug 2024 06:34:40 -0000 https://status.machship.com/incident/593872#ab673a14b731369400accc3b7f44c0c14ec432105300800ec24b16efd8f40bd7 Our integration layer had an unexpected issue affecting webhooks since 12.30 pm today. During an unscheduled fix rollout for this issue, there was a deployment problem as the fix was pushed out to the cluster. This triggered an outage from approximately 3.14 pm until 3.40 pm as our team reverted the deployment. All services are 100% operational now, and any consignments pushed during that time have recovered. We apologise for the inconvenience your team and customers were caused. Note, this issue did not affect the Core MachShip Platform, only the customers who use integrations via FusedShip and the client integrations team. https://status.machship.com/incident/593872 Mon, 12 Aug 2024 06:34:40 -0000 https://status.machship.com/incident/593872#ab673a14b731369400accc3b7f44c0c14ec432105300800ec24b16efd8f40bd7 Our integration layer had an unexpected issue affecting webhooks since 12.30 pm today. During an unscheduled fix rollout for this issue, there was a deployment problem as the fix was pushed out to the cluster. This triggered an outage from approximately 3.14 pm until 3.40 pm as our team reverted the deployment. All services are 100% operational now, and any consignments pushed during that time have recovered. We apologise for the inconvenience your team and customers were caused. Note, this issue did not affect the Core MachShip Platform, only the customers who use integrations via FusedShip and the client integrations team. https://status.machship.com/incident/593871 Mon, 12 Aug 2024 06:29:41 -0000 https://status.machship.com/incident/593871#0f093657127a3664f404d15c46399a13e9e1a95afc27ed1b1aadbf829a971b7b The scheduled maintenance has been completed. https://status.machship.com/incident/593873 Fri, 09 Aug 2024 07:35:03 -0000 https://status.machship.com/incident/593873#b2db8430f8b7fe1df0432c5690607c8dcee42acbed9dfcf30fbdbd984917d12a The scheduled maintenance has been completed. https://status.machship.com/incident/593873 Fri, 09 Aug 2024 07:35:00 +0000 https://status.machship.com/incident/593873#32458ab980aa14ae27b4a794432ebee7b488cbf9682ae3781968cdaf1eec3898 Maintenance completed https://status.machship.com/incident/593873 Fri, 09 Aug 2024 07:30:02 -0000 https://status.machship.com/incident/593873#b2db8430f8b7fe1df0432c5690607c8dcee42acbed9dfcf30fbdbd984917d12a The scheduled maintenance has been completed. https://status.machship.com/incident/593873 Fri, 09 Aug 2024 06:30:02 -0000 https://status.machship.com/incident/593873#b2db8430f8b7fe1df0432c5690607c8dcee42acbed9dfcf30fbdbd984917d12a The scheduled maintenance has been completed. https://status.machship.com/incident/593873 Fri, 09 Aug 2024 06:23:47 -0000 https://status.machship.com/incident/593873#b2db8430f8b7fe1df0432c5690607c8dcee42acbed9dfcf30fbdbd984917d12a The scheduled maintenance has been completed. https://status.machship.com/incident/593873 Fri, 09 Aug 2024 05:53:33 -0000 https://status.machship.com/incident/593873#b2db8430f8b7fe1df0432c5690607c8dcee42acbed9dfcf30fbdbd984917d12a The scheduled maintenance has been completed. https://status.machship.com/incident/593874 Thu, 08 Aug 2024 11:00:02 -0000 https://status.machship.com/incident/593874#0c3c56f2d66b431d7e0dfbaaf41cf7d091b398b5a9d3881633b70e0822af3998 The scheduled maintenance has been completed. https://status.machship.com/incident/593874 Thu, 08 Aug 2024 11:00:00 +0000 https://status.machship.com/incident/593874#7df8d0f04cabb1c00a987706e00da223c334fc2d71f138ab10097e001f2948f1 Maintenance completed https://status.machship.com/incident/593875 Thu, 08 Aug 2024 09:30:23 -0000 https://status.machship.com/incident/593875#ce49d98754b58b2968aaad01a7c6b7291bc1739dd2382165f595c7f5f0c9099b Followmont's system is back up and running Clients should now be able to manifest https://status.machship.com/incident/593874 Thu, 08 Aug 2024 09:00:02 -0000 https://status.machship.com/incident/593874#0c3c56f2d66b431d7e0dfbaaf41cf7d091b398b5a9d3881633b70e0822af3998 The scheduled maintenance has been completed. https://status.machship.com/incident/593874 Thu, 08 Aug 2024 09:00:00 -0000 https://status.machship.com/incident/593874#0c3c56f2d66b431d7e0dfbaaf41cf7d091b398b5a9d3881633b70e0822af3998 The scheduled maintenance has been completed. https://status.machship.com/incident/593874 Thu, 08 Aug 2024 08:00:03 -0000 https://status.machship.com/incident/593874#0c3c56f2d66b431d7e0dfbaaf41cf7d091b398b5a9d3881633b70e0822af3998 The scheduled maintenance has been completed. https://status.machship.com/incident/593875 Thu, 08 Aug 2024 06:05:46 -0000 https://status.machship.com/incident/593875#c150f3f94eb75b83ae31605af28997398193e4a55fffa7d272ba4d1fa133c278 MachShip is currently unable to access the followmont server - as such clients are seeing errors when manifesting We have raised a query with their team and will advise when information is known https://status.machship.com/incident/593868 Thu, 08 Aug 2024 02:47:33 -0000 https://status.machship.com/incident/593868#f1078b99f133e7b90603cc0c6dda017904d4d6e27c816fc7f0b31aae8d125694 The update is complete. https://status.machship.com/incident/593876 Sun, 04 Aug 2024 14:00:02 -0000 https://status.machship.com/incident/593876#fad89f8e0dc52a09d0d138cc992785c8bc9b5192e4900b88c73c86ac4d9c417f The scheduled maintenance has been completed. https://status.machship.com/incident/593876 Sun, 04 Aug 2024 14:00:00 +0000 https://status.machship.com/incident/593876#296ffa98d1a4548acbcddf524b33eaef1db413b50d2013bfbef7a711af99480b Maintenance completed https://status.machship.com/incident/593876 Sun, 04 Aug 2024 12:30:02 -0000 https://status.machship.com/incident/593876#fad89f8e0dc52a09d0d138cc992785c8bc9b5192e4900b88c73c86ac4d9c417f The scheduled maintenance has been completed. https://status.machship.com/incident/593876 Sun, 04 Aug 2024 12:30:00 -0000 https://status.machship.com/incident/593876#fad89f8e0dc52a09d0d138cc992785c8bc9b5192e4900b88c73c86ac4d9c417f The scheduled maintenance has been completed. https://status.machship.com/incident/593876 Sun, 04 Aug 2024 11:30:03 -0000 https://status.machship.com/incident/593876#fad89f8e0dc52a09d0d138cc992785c8bc9b5192e4900b88c73c86ac4d9c417f The scheduled maintenance has been completed. https://status.machship.com/incident/593877 Sat, 03 Aug 2024 18:00:03 -0000 https://status.machship.com/incident/593877#647fa404bf0cfebd091afcd59f7cfb3c654513eec52b5b3d0635ecb194f64a5f The scheduled maintenance has been completed. https://status.machship.com/incident/593877 Sat, 03 Aug 2024 18:00:00 +0000 https://status.machship.com/incident/593877#55ddfdd5df7da20008ef2781b177dd7c03fb6eb820e14b86b26e5e6b82f80e57 Maintenance completed https://status.machship.com/incident/593877 Sat, 03 Aug 2024 11:00:02 -0000 https://status.machship.com/incident/593877#647fa404bf0cfebd091afcd59f7cfb3c654513eec52b5b3d0635ecb194f64a5f The scheduled maintenance has been completed. https://status.machship.com/incident/593877 Sat, 03 Aug 2024 11:00:00 -0000 https://status.machship.com/incident/593877#647fa404bf0cfebd091afcd59f7cfb3c654513eec52b5b3d0635ecb194f64a5f The scheduled maintenance has been completed. https://status.machship.com/incident/593877 Sat, 03 Aug 2024 10:00:04 -0000 https://status.machship.com/incident/593877#647fa404bf0cfebd091afcd59f7cfb3c654513eec52b5b3d0635ecb194f64a5f The scheduled maintenance has been completed. https://status.machship.com/incident/593878 Fri, 02 Aug 2024 14:00:02 -0000 https://status.machship.com/incident/593878#1b2f7c671983e7d6a1bfe116077f2e61f3ae6bf4a50bd3d38aedc97d233b1c87 The scheduled maintenance has been completed. https://status.machship.com/incident/593878 Fri, 02 Aug 2024 14:00:00 +0000 https://status.machship.com/incident/593878#cfd67add34bda7f7b8057f70dce6ae9c4ab33eb98fb9161a642d60567324e98f Maintenance completed https://status.machship.com/incident/593878 Fri, 02 Aug 2024 13:00:02 -0000 https://status.machship.com/incident/593878#1b2f7c671983e7d6a1bfe116077f2e61f3ae6bf4a50bd3d38aedc97d233b1c87 The scheduled maintenance has been completed. https://status.machship.com/incident/593878 Fri, 02 Aug 2024 13:00:00 -0000 https://status.machship.com/incident/593878#1b2f7c671983e7d6a1bfe116077f2e61f3ae6bf4a50bd3d38aedc97d233b1c87 The scheduled maintenance has been completed. https://status.machship.com/incident/593878 Fri, 02 Aug 2024 12:00:02 -0000 https://status.machship.com/incident/593878#1b2f7c671983e7d6a1bfe116077f2e61f3ae6bf4a50bd3d38aedc97d233b1c87 The scheduled maintenance has been completed. https://status.machship.com/incident/593879 Tue, 30 Jul 2024 15:00:00 +0000 https://status.machship.com/incident/593879#0e59cf4917055121a06249b346d9d631b217c95c1f3e31c819a743457b987d39 Maintenance completed https://status.machship.com/incident/593879 Tue, 30 Jul 2024 11:43:22 -0000 https://status.machship.com/incident/593879#145dc36da1b2b5f770bd8dae5a101df222dbf35ab4a4e6be2f8a19d6013bbb10 The scheduled maintenance has been completed. https://status.machship.com/incident/593879 Tue, 30 Jul 2024 11:00:02 -0000 https://status.machship.com/incident/593879#145dc36da1b2b5f770bd8dae5a101df222dbf35ab4a4e6be2f8a19d6013bbb10 The scheduled maintenance has been completed. https://status.machship.com/incident/593879 Tue, 30 Jul 2024 11:00:00 -0000 https://status.machship.com/incident/593879#145dc36da1b2b5f770bd8dae5a101df222dbf35ab4a4e6be2f8a19d6013bbb10 The scheduled maintenance has been completed. https://status.machship.com/incident/593879 Tue, 30 Jul 2024 10:00:04 -0000 https://status.machship.com/incident/593879#145dc36da1b2b5f770bd8dae5a101df222dbf35ab4a4e6be2f8a19d6013bbb10 The scheduled maintenance has been completed. https://status.machship.com/incident/593880 Fri, 26 Jul 2024 14:00:02 -0000 https://status.machship.com/incident/593880#a4f2552a7322da5c6ff985facd4b469fec630ada078fd01e8113e9fe38b56e4b The scheduled maintenance has been completed. https://status.machship.com/incident/593880 Fri, 26 Jul 2024 14:00:00 +0000 https://status.machship.com/incident/593880#55d04bd542975abb37a964bdf90794f16197292baa490217d4a711c4b7d75a1c Maintenance completed https://status.machship.com/incident/593880 Fri, 26 Jul 2024 12:00:02 -0000 https://status.machship.com/incident/593880#a4f2552a7322da5c6ff985facd4b469fec630ada078fd01e8113e9fe38b56e4b The scheduled maintenance has been completed. https://status.machship.com/incident/593880 Fri, 26 Jul 2024 12:00:00 -0000 https://status.machship.com/incident/593880#a4f2552a7322da5c6ff985facd4b469fec630ada078fd01e8113e9fe38b56e4b The scheduled maintenance has been completed. https://status.machship.com/incident/593880 Fri, 26 Jul 2024 11:00:03 -0000 https://status.machship.com/incident/593880#a4f2552a7322da5c6ff985facd4b469fec630ada078fd01e8113e9fe38b56e4b The scheduled maintenance has been completed. https://status.machship.com/incident/593879 Fri, 26 Jul 2024 03:25:26 -0000 https://status.machship.com/incident/593879#145dc36da1b2b5f770bd8dae5a101df222dbf35ab4a4e6be2f8a19d6013bbb10 The scheduled maintenance has been completed. https://status.machship.com/incident/593881 Thu, 25 Jul 2024 11:00:02 -0000 https://status.machship.com/incident/593881#04e579135c09bd106c443ee9826c63ec5657da84101647c042403070551c7a56 The scheduled maintenance has been completed. https://status.machship.com/incident/593881 Thu, 25 Jul 2024 11:00:00 +0000 https://status.machship.com/incident/593881#2eafc7bd460ee58f846995d119c6c22cb4d98bb78c32fbfe0fd8fcf4cc9a6aa0 Maintenance completed https://status.machship.com/incident/593881 Thu, 25 Jul 2024 08:00:02 -0000 https://status.machship.com/incident/593881#04e579135c09bd106c443ee9826c63ec5657da84101647c042403070551c7a56 The scheduled maintenance has been completed. https://status.machship.com/incident/593881 Thu, 25 Jul 2024 08:00:00 -0000 https://status.machship.com/incident/593881#04e579135c09bd106c443ee9826c63ec5657da84101647c042403070551c7a56 The scheduled maintenance has been completed. https://status.machship.com/incident/593881 Thu, 25 Jul 2024 07:01:03 -0000 https://status.machship.com/incident/593881#04e579135c09bd106c443ee9826c63ec5657da84101647c042403070551c7a56 The scheduled maintenance has been completed. https://status.machship.com/incident/593882 Sat, 20 Jul 2024 06:00:02 -0000 https://status.machship.com/incident/593882#10572c2c2d0de80fb29666073db271e95a49dfd16ac01fda3f835b97b7237f44 The scheduled maintenance has been completed. https://status.machship.com/incident/593882 Sat, 20 Jul 2024 06:00:00 +0000 https://status.machship.com/incident/593882#72ccc5cbbba242bacc67f5e90fe4b643cf7ef82060ba1266e4efe1ee21ce2847 Maintenance completed https://status.machship.com/incident/593882 Sat, 20 Jul 2024 03:00:02 -0000 https://status.machship.com/incident/593882#10572c2c2d0de80fb29666073db271e95a49dfd16ac01fda3f835b97b7237f44 The scheduled maintenance has been completed. https://status.machship.com/incident/593882 Sat, 20 Jul 2024 03:00:00 -0000 https://status.machship.com/incident/593882#10572c2c2d0de80fb29666073db271e95a49dfd16ac01fda3f835b97b7237f44 The scheduled maintenance has been completed. https://status.machship.com/incident/593882 Sat, 20 Jul 2024 02:00:04 -0000 https://status.machship.com/incident/593882#10572c2c2d0de80fb29666073db271e95a49dfd16ac01fda3f835b97b7237f44 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Fri, 19 Jul 2024 15:00:00 +0000 https://status.machship.com/incident/593883#cabf087d27e2fc5fd803e7f66465dbdf6a16db2947528720f71c25150ac918c7 Maintenance completed https://status.machship.com/incident/593883 Fri, 19 Jul 2024 12:22:04 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Fri, 19 Jul 2024 11:00:02 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Fri, 19 Jul 2024 11:00:00 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Fri, 19 Jul 2024 10:00:04 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593884 Fri, 19 Jul 2024 07:11:22 -0000 https://status.machship.com/incident/593884#43b5807f6c00ee26de70046fb658db3170b314a1aefccaa9960896276dec38c3 From BEX team We are pleased to inform you that our customer-facing systems, including Bex Online, API, and SFTP, are now back online. Our team will be closely monitoring the systems over the next few hours, as there may still be intermittent issues. We apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for your patience. Regards, Integrations https://status.machship.com/incident/593884 Fri, 19 Jul 2024 06:06:21 -0000 https://status.machship.com/incident/593884#1adf70303db135901bc2000a3fb645ef72bee8bd2063e1a53496a4bc1caebcb7 Carrier Update: Our systems are still currently impacted by an unplanned system outage. The team is currently working to bring our customer-facing systems back online. MachShip will provide further updates as Border advises and continue to monitor. https://status.machship.com/incident/593884 Fri, 19 Jul 2024 05:01:24 -0000 https://status.machship.com/incident/593884#efcc8b9fdfea78d5f33030453eb89275431ff3177e8f1ae8e198562841789fb4 Border Express has advised of an unplanned outage to their API's This will be causing Border pickup requests and tracking to fail MachShip will provide further updates as Border advises https://status.machship.com/incident/593883 Thu, 18 Jul 2024 05:50:10 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593885 Mon, 15 Jul 2024 11:00:02 -0000 https://status.machship.com/incident/593885#7126f0b214e0d555833bf32b708f55909acd4dc12ddc443d6fe337fe8f15ae61 The scheduled maintenance has been completed. https://status.machship.com/incident/593885 Mon, 15 Jul 2024 11:00:00 +0000 https://status.machship.com/incident/593885#369afedbca0d31bd89e4e25b7dd0a73c1f753c08266649b0a91259f5d35595f5 Maintenance completed https://status.machship.com/incident/593885 Mon, 15 Jul 2024 08:00:02 -0000 https://status.machship.com/incident/593885#7126f0b214e0d555833bf32b708f55909acd4dc12ddc443d6fe337fe8f15ae61 The scheduled maintenance has been completed. https://status.machship.com/incident/593885 Mon, 15 Jul 2024 08:00:00 -0000 https://status.machship.com/incident/593885#7126f0b214e0d555833bf32b708f55909acd4dc12ddc443d6fe337fe8f15ae61 The scheduled maintenance has been completed. https://status.machship.com/incident/593885 Mon, 15 Jul 2024 07:00:09 -0000 https://status.machship.com/incident/593885#7126f0b214e0d555833bf32b708f55909acd4dc12ddc443d6fe337fe8f15ae61 The scheduled maintenance has been completed. https://status.machship.com/incident/593886 Sat, 13 Jul 2024 06:00:02 -0000 https://status.machship.com/incident/593886#be0cbda3f53efa22bf0a8c0db7377ac12dbbdc787a7f267aa33579e1f4a01e61 The scheduled maintenance has been completed. https://status.machship.com/incident/593886 Sat, 13 Jul 2024 06:00:00 +0000 https://status.machship.com/incident/593886#fb401812d289c9bc5d74d46adcacf5fd8013b7490a8a285a12ebf157a13a98c3 Maintenance completed https://status.machship.com/incident/593886 Sat, 13 Jul 2024 03:00:02 -0000 https://status.machship.com/incident/593886#be0cbda3f53efa22bf0a8c0db7377ac12dbbdc787a7f267aa33579e1f4a01e61 The scheduled maintenance has been completed. https://status.machship.com/incident/593886 Sat, 13 Jul 2024 03:00:00 -0000 https://status.machship.com/incident/593886#be0cbda3f53efa22bf0a8c0db7377ac12dbbdc787a7f267aa33579e1f4a01e61 The scheduled maintenance has been completed. https://status.machship.com/incident/593886 Sat, 13 Jul 2024 02:00:06 -0000 https://status.machship.com/incident/593886#be0cbda3f53efa22bf0a8c0db7377ac12dbbdc787a7f267aa33579e1f4a01e61 The scheduled maintenance has been completed. https://status.machship.com/incident/593887 Fri, 12 Jul 2024 11:15:02 -0000 https://status.machship.com/incident/593887#61af1eaf10cc3b1cd908301a4940af5f315ebdca94a9d024d7b97028c1a58222 The scheduled maintenance has been completed. https://status.machship.com/incident/593887 Fri, 12 Jul 2024 11:15:00 +0000 https://status.machship.com/incident/593887#1823fee1a11d1db7e48772c5e4d3aaf1501ce07d864f1af212cc8fb1817c77e2 Maintenance completed https://status.machship.com/incident/593887 Fri, 12 Jul 2024 11:00:02 -0000 https://status.machship.com/incident/593887#61af1eaf10cc3b1cd908301a4940af5f315ebdca94a9d024d7b97028c1a58222 The scheduled maintenance has been completed. https://status.machship.com/incident/593887 Fri, 12 Jul 2024 11:00:00 -0000 https://status.machship.com/incident/593887#61af1eaf10cc3b1cd908301a4940af5f315ebdca94a9d024d7b97028c1a58222 The scheduled maintenance has been completed. https://status.machship.com/incident/593887 Fri, 12 Jul 2024 10:00:04 -0000 https://status.machship.com/incident/593887#61af1eaf10cc3b1cd908301a4940af5f315ebdca94a9d024d7b97028c1a58222 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Thu, 11 Jul 2024 22:42:52 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593888 Thu, 11 Jul 2024 11:45:00 +0000 https://status.machship.com/incident/593888#63a6ca10b4d88e2ac8f2022ea68b899b188fca9aaaae009febca313993ab99e5 Maintenance completed https://status.machship.com/incident/593888 Thu, 11 Jul 2024 11:41:29 -0000 https://status.machship.com/incident/593888#579cf4151eec136faea8ab787b59cbfcd8f8e3417a6fdd6e69e673ed8449e864 The scheduled maintenance has been completed. https://status.machship.com/incident/593888 Thu, 11 Jul 2024 11:30:02 -0000 https://status.machship.com/incident/593888#579cf4151eec136faea8ab787b59cbfcd8f8e3417a6fdd6e69e673ed8449e864 The scheduled maintenance has been completed. https://status.machship.com/incident/593888 Thu, 11 Jul 2024 11:30:00 -0000 https://status.machship.com/incident/593888#579cf4151eec136faea8ab787b59cbfcd8f8e3417a6fdd6e69e673ed8449e864 The scheduled maintenance has been completed. https://status.machship.com/incident/593888 Thu, 11 Jul 2024 10:30:02 -0000 https://status.machship.com/incident/593888#579cf4151eec136faea8ab787b59cbfcd8f8e3417a6fdd6e69e673ed8449e864 The scheduled maintenance has been completed. https://status.machship.com/incident/593889 Thu, 11 Jul 2024 01:23:06 -0000 https://status.machship.com/incident/593889#57cad11523f05f256365f75598d124883013204b9caf74a19731d3e17ed6173e TGE has advised this has been resolved https://status.machship.com/incident/593889 Wed, 10 Jul 2024 23:48:56 -0000 https://status.machship.com/incident/593889#5a70a8a8eb503c3bc1544fcde047d4f5f2cd454a4b929da61e15e92cffd52152 TGE has removed the banner from their website and MachShip has seen a few successful manifests We are yet to receive confirmation that the issues have been resolved, but clients are encouraged to attempt to manifest TGE consignments again We will continue to advise as information becomes available https://status.machship.com/incident/593889 Wed, 10 Jul 2024 23:32:45 -0000 https://status.machship.com/incident/593889#ddbe51eab20a5b7d9932e9b826a6790211f6741cf1e4fcd3005c32b58443c857 The MyTGE website has confirmed that there is an outage on the TGE end. See message on the below: https://www.myteamge.com/ https://status.machship.com/incident/593889 Wed, 10 Jul 2024 23:27:03 -0000 https://status.machship.com/incident/593889#c68f576302837a9ea0c4ec62d7ec3a2240b36638373038173a77612af9b914aa MachShip has had a few reports of manifesting errors with TGE brands this morning We have raised a ticket with the TGE team and will advise as information is available Urgent movements are suggested to have their pickups booked in manually and data can be transferred once TGE resolve their issues https://status.machship.com/incident/593883 Thu, 04 Jul 2024 00:56:51 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Thu, 04 Jul 2024 00:53:02 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Thu, 04 Jul 2024 00:51:21 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593883 Wed, 03 Jul 2024 02:34:34 -0000 https://status.machship.com/incident/593883#286c30a0ae5bbe892c3f73ef71e25c7032ea36a58fa2dd69924c484f95193b43 The scheduled maintenance has been completed. https://status.machship.com/incident/593890 Thu, 27 Jun 2024 07:54:30 -0000 https://status.machship.com/incident/593890#27a603404e5a955752a801fb083e05f8263c4c467f67d99999402b2c06cc1d8a Carrier confirms no server issues for generating price. Clients can also retry generating route prices for the accounts. Should any pricing issue arise, clients are advised to lodge a ticket with the carrier via: https://auspost.com.au/lodgement-techsupport MachShip also confirms successful pricing and route returns for Startrack/AusPost cons and will continue to monitor. https://status.machship.com/incident/593890 Thu, 27 Jun 2024 04:44:02 -0000 https://status.machship.com/incident/593890#390bc5985d751a8c38f5bb376d68e86825609d9d208a747d5fff51db06599f41 Clients are unable to generate price for Startrack and Auspost carriers. MachShip has sent an email to the carrier to confirm further and will advise once it is available. https://status.machship.com/incident/593891 Sat, 22 Jun 2024 05:00:02 -0000 https://status.machship.com/incident/593891#186f7d104268c845d4fd18bb043f6c3728a827671b6b10e82078457924e81646 The scheduled maintenance has been completed. https://status.machship.com/incident/593891 Sat, 22 Jun 2024 05:00:00 +0000 https://status.machship.com/incident/593891#d96273d7a859dd3950f58e8c607640a4328d2f72c1f3225052a79f1d3ee25204 Maintenance completed https://status.machship.com/incident/593891 Fri, 21 Jun 2024 12:00:02 -0000 https://status.machship.com/incident/593891#186f7d104268c845d4fd18bb043f6c3728a827671b6b10e82078457924e81646 The scheduled maintenance has been completed. https://status.machship.com/incident/593891 Fri, 21 Jun 2024 12:00:00 -0000 https://status.machship.com/incident/593891#186f7d104268c845d4fd18bb043f6c3728a827671b6b10e82078457924e81646 The scheduled maintenance has been completed. https://status.machship.com/incident/593891 Fri, 21 Jun 2024 11:00:02 -0000 https://status.machship.com/incident/593891#186f7d104268c845d4fd18bb043f6c3728a827671b6b10e82078457924e81646 The scheduled maintenance has been completed. https://status.machship.com/incident/593892 Fri, 14 Jun 2024 06:31:22 -0000 https://status.machship.com/incident/593892#a592930601a948e828d3d362f797d988c72244cab8752ad87dfd56a6947df10a Based on our logs, StarTrack has addressed this issue and implemented a fix as of June 13th, 11:30am AEST and we are no longer seeing issues with their API. https://status.machship.com/incident/593892 Tue, 11 Jun 2024 20:49:21 -0000 https://status.machship.com/incident/593892#6838fc07b3696070fc02b68f0c06800ec2a8060fa7c792760870d5c1b91f2fc3 Startrack is continuing to investigate this issue - they have an incident out with the below link https://status.developers.auspost.com.au/incidents/28ygl5j9qnm9 https://status.machship.com/incident/593892 Tue, 11 Jun 2024 06:37:51 -0000 https://status.machship.com/incident/593892#b25d00b7c9044672e71660e60a2f08ec220dfd27e77e23b34d385df89f54e04c The carrier advised they are continuing to investigate this issue. https://status.machship.com/incident/593892 Mon, 10 Jun 2024 22:23:14 -0000 https://status.machship.com/incident/593892#4c44a14661d05e43a0f93a73a661be8c3f6b929dee1112b00736d06012fcf2ab This issue has persisted throughout the weekend; MachShip has followed up with Startrack for an update. As per last week Clients can re-attempt to manifest or manifest with pickup as NO and manually call the pickups in as interim. https://status.machship.com/incident/593893 Sat, 08 Jun 2024 14:00:02 -0000 https://status.machship.com/incident/593893#928f3a5c31e3f27a8fc56812be005f1e9766dbcb91e1c25a4fce2b5a975224c7 The scheduled maintenance has been completed. https://status.machship.com/incident/593893 Sat, 08 Jun 2024 14:00:00 +0000 https://status.machship.com/incident/593893#e4116b908be323f55763534e766e473bc24a41fa88233005df18d13f4b6a388b Maintenance completed https://status.machship.com/incident/593893 Sat, 08 Jun 2024 11:00:02 -0000 https://status.machship.com/incident/593893#928f3a5c31e3f27a8fc56812be005f1e9766dbcb91e1c25a4fce2b5a975224c7 The scheduled maintenance has been completed. https://status.machship.com/incident/593893 Sat, 08 Jun 2024 11:00:00 -0000 https://status.machship.com/incident/593893#928f3a5c31e3f27a8fc56812be005f1e9766dbcb91e1c25a4fce2b5a975224c7 The scheduled maintenance has been completed. https://status.machship.com/incident/593893 Sat, 08 Jun 2024 10:00:06 -0000 https://status.machship.com/incident/593893#928f3a5c31e3f27a8fc56812be005f1e9766dbcb91e1c25a4fce2b5a975224c7 The scheduled maintenance has been completed. https://status.machship.com/incident/593894 Fri, 07 Jun 2024 11:37:00 +0000 https://status.machship.com/incident/593894#60fdf854632b2a9f972b9e7c9d49b963ba82adccada73a292a088102eabdbf3d Maintenance completed https://status.machship.com/incident/593894 Fri, 07 Jun 2024 11:36:58 -0000 https://status.machship.com/incident/593894#9a855202067c6495b4397ecb1044558782c54f6faff77a9606287922b7bab867 The scheduled maintenance has been completed. https://status.machship.com/incident/593894 Fri, 07 Jun 2024 11:36:06 -0000 https://status.machship.com/incident/593894#9a855202067c6495b4397ecb1044558782c54f6faff77a9606287922b7bab867 The scheduled maintenance has been completed. https://status.machship.com/incident/593894 Fri, 07 Jun 2024 11:00:02 -0000 https://status.machship.com/incident/593894#9a855202067c6495b4397ecb1044558782c54f6faff77a9606287922b7bab867 The scheduled maintenance has been completed. https://status.machship.com/incident/593894 Fri, 07 Jun 2024 11:00:00 -0000 https://status.machship.com/incident/593894#9a855202067c6495b4397ecb1044558782c54f6faff77a9606287922b7bab867 The scheduled maintenance has been completed. https://status.machship.com/incident/593894 Fri, 07 Jun 2024 10:00:05 -0000 https://status.machship.com/incident/593894#9a855202067c6495b4397ecb1044558782c54f6faff77a9606287922b7bab867 The scheduled maintenance has been completed. https://status.machship.com/incident/593892 Fri, 07 Jun 2024 01:16:12 -0000 https://status.machship.com/incident/593892#bb48dedf6b571c51b4eaa79e37340e609db40bd9980e2b6147868be001d909a1 Clients receive an error for Startrack cons upon booking a pickup. There are transient errors in the Startrack Pickup API. MachShip has lodged a ticket with Startrack team and will advise once info. is available. Clients can re-attempt to manifest or manifest with pickup as NO and manually call the pickups in as interim. https://status.machship.com/incident/593895 Fri, 31 May 2024 13:00:00 +0000 https://status.machship.com/incident/593895#8f86ff20409ca7725d26b15b60c630521c14b5be6e1e7ea5677840766c0c11d6 Maintenance completed https://status.machship.com/incident/593895 Fri, 31 May 2024 12:51:56 -0000 https://status.machship.com/incident/593895#db92475350f2a4ce4a7dafbc9d295b718f0324bf46897d02ed94081960c6f8f8 The scheduled maintenance has been completed. https://status.machship.com/incident/593895 Fri, 31 May 2024 11:30:02 -0000 https://status.machship.com/incident/593895#db92475350f2a4ce4a7dafbc9d295b718f0324bf46897d02ed94081960c6f8f8 The scheduled maintenance has been completed. https://status.machship.com/incident/593895 Fri, 31 May 2024 11:30:00 -0000 https://status.machship.com/incident/593895#db92475350f2a4ce4a7dafbc9d295b718f0324bf46897d02ed94081960c6f8f8 The scheduled maintenance has been completed. https://status.machship.com/incident/593895 Fri, 31 May 2024 10:30:02 -0000 https://status.machship.com/incident/593895#db92475350f2a4ce4a7dafbc9d295b718f0324bf46897d02ed94081960c6f8f8 The scheduled maintenance has been completed. https://status.machship.com/incident/593895 Sun, 26 May 2024 23:22:46 -0000 https://status.machship.com/incident/593895#db92475350f2a4ce4a7dafbc9d295b718f0324bf46897d02ed94081960c6f8f8 The scheduled maintenance has been completed. https://status.machship.com/incident/593895 Sun, 26 May 2024 23:19:06 -0000 https://status.machship.com/incident/593895#db92475350f2a4ce4a7dafbc9d295b718f0324bf46897d02ed94081960c6f8f8 The scheduled maintenance has been completed. https://status.machship.com/incident/593895 Sun, 26 May 2024 23:18:31 -0000 https://status.machship.com/incident/593895#db92475350f2a4ce4a7dafbc9d295b718f0324bf46897d02ed94081960c6f8f8 The scheduled maintenance has been completed. https://status.machship.com/incident/593896 Sat, 25 May 2024 19:00:02 -0000 https://status.machship.com/incident/593896#3bb712de9a460ddb7f18b55e7727aae5c37ce84d5dfde4586a55fea5bdce01e6 The scheduled maintenance has been completed. https://status.machship.com/incident/593896 Sat, 25 May 2024 19:00:00 +0000 https://status.machship.com/incident/593896#829a902cef343916b4e4ecb18b817b7fbc2c377a884dd1ca2e9057314ecaf406 Maintenance completed https://status.machship.com/incident/593896 Sat, 25 May 2024 11:00:02 -0000 https://status.machship.com/incident/593896#3bb712de9a460ddb7f18b55e7727aae5c37ce84d5dfde4586a55fea5bdce01e6 The scheduled maintenance has been completed. https://status.machship.com/incident/593896 Sat, 25 May 2024 11:00:00 -0000 https://status.machship.com/incident/593896#3bb712de9a460ddb7f18b55e7727aae5c37ce84d5dfde4586a55fea5bdce01e6 The scheduled maintenance has been completed. https://status.machship.com/incident/593897 Wed, 22 May 2024 05:00:02 -0000 https://status.machship.com/incident/593897#4139d11cb21931efc895af940757311dfa54071aa86e818a62e49c8555c08f9f The scheduled maintenance has been completed. https://status.machship.com/incident/593897 Wed, 22 May 2024 05:00:00 +0000 https://status.machship.com/incident/593897#1fbdab741ff233245cd60a30891b496d03444a72eb3353adf735f795917b0035 Maintenance completed https://status.machship.com/incident/593897 Wed, 22 May 2024 04:00:05 -0000 https://status.machship.com/incident/593897#4139d11cb21931efc895af940757311dfa54071aa86e818a62e49c8555c08f9f The scheduled maintenance has been completed. https://status.machship.com/incident/593897 Wed, 22 May 2024 04:00:00 -0000 https://status.machship.com/incident/593897#4139d11cb21931efc895af940757311dfa54071aa86e818a62e49c8555c08f9f The scheduled maintenance has been completed. https://status.machship.com/incident/593897 Wed, 22 May 2024 03:00:07 -0000 https://status.machship.com/incident/593897#4139d11cb21931efc895af940757311dfa54071aa86e818a62e49c8555c08f9f The scheduled maintenance has been completed. https://status.machship.com/incident/593898 Thu, 16 May 2024 10:30:02 -0000 https://status.machship.com/incident/593898#9fbe2e14bc510d6097943294aecfbd2f9787844a7c8b7c195fcd7b65805adbaf The scheduled maintenance has been completed. https://status.machship.com/incident/593898 Thu, 16 May 2024 10:30:00 +0000 https://status.machship.com/incident/593898#7f2deff7118744ab4b32fead932be5d3444878fe9f5f19f4bc5c16e6a37cbc15 Maintenance completed https://status.machship.com/incident/593898 Thu, 16 May 2024 10:00:02 -0000 https://status.machship.com/incident/593898#9fbe2e14bc510d6097943294aecfbd2f9787844a7c8b7c195fcd7b65805adbaf The scheduled maintenance has been completed. https://status.machship.com/incident/593898 Thu, 16 May 2024 10:00:00 -0000 https://status.machship.com/incident/593898#9fbe2e14bc510d6097943294aecfbd2f9787844a7c8b7c195fcd7b65805adbaf The scheduled maintenance has been completed. https://status.machship.com/incident/593898 Thu, 16 May 2024 09:00:05 -0000 https://status.machship.com/incident/593898#9fbe2e14bc510d6097943294aecfbd2f9787844a7c8b7c195fcd7b65805adbaf The scheduled maintenance has been completed. https://status.machship.com/incident/593899 Sat, 11 May 2024 23:00:03 -0000 https://status.machship.com/incident/593899#ce82e3e3316175d800b3fe521f017c6a069e5ebca57295460db073e5adddd62b The scheduled maintenance has been completed. https://status.machship.com/incident/593899 Sat, 11 May 2024 23:00:00 +0000 https://status.machship.com/incident/593899#702a99b4a9a849682831a2b902579fac15ace49458c559b3ff3b406362c99870 Maintenance completed https://status.machship.com/incident/593899 Sat, 11 May 2024 11:00:02 -0000 https://status.machship.com/incident/593899#ce82e3e3316175d800b3fe521f017c6a069e5ebca57295460db073e5adddd62b The scheduled maintenance has been completed. https://status.machship.com/incident/593899 Sat, 11 May 2024 11:00:00 -0000 https://status.machship.com/incident/593899#ce82e3e3316175d800b3fe521f017c6a069e5ebca57295460db073e5adddd62b The scheduled maintenance has been completed. https://status.machship.com/incident/593900 Tue, 30 Apr 2024 04:58:56 -0000 https://status.machship.com/incident/593900#c743c094f9997056c0aafb429aacaf8e226bf6534c37993de19f4e6e192831bf This incident has been resolved. https://status.machship.com/incident/593900 Tue, 30 Apr 2024 01:19:15 -0000 https://status.machship.com/incident/593900#d091b1ea28a22641b9f3929fc6ff949665dfa712165f342787243a72bb143063 Though TNT are yet to advised this issue as fixed - MachShip is now seeing consistency in the booking of Pickups with the TNT API Clients are urged to re-attempt any consignments that may not have been manifested https://status.machship.com/incident/593900 Mon, 29 Apr 2024 23:19:44 -0000 https://status.machship.com/incident/593900#5a231a7d09503f23e4154e753626aad9676039e11112d0c7e4ba599c1a9d0e27 The carrier advised they are experiencing some technical difficulties in all TNT websites. Their Engineering department and IT specialist are already working on this issue. https://status.machship.com/incident/593900 Mon, 29 Apr 2024 21:45:05 -0000 https://status.machship.com/incident/593900#72207e5a1c726577e36989fefd5f58aa3b6aec32a983c10542a7df96ad41b53d MachShip is receiving reports that the TNT Pickup API is returning errors when clients are looking to book in pickups A ticket has been raised with the TNT team regarding this issue Any urgent movements are advised to be manifested with the pickup flag as NO and a pickup be booked in externally to MachShip Advice will be provided as made available https://status.machship.com/incident/593901 Tue, 23 Apr 2024 23:50:59 -0000 https://status.machship.com/incident/593901#58544e82d73d7b95786b22bfe0942fce6c6357645ffa21ed7a9792fdc2d507f0 Startrack has advised that the issues causing this have been resolved - MachShip is also seeing successful pickup bookings with Startrack https://status.machship.com/incident/593901 Tue, 23 Apr 2024 22:53:20 -0000 https://status.machship.com/incident/593901#92f03b3e62e6a170975556e054126cdad062581a6ea402f67821471e78fa9a0c Startrack have advised that this issue is across their platform and have raised a P1 incident with their team to review We will continue to update as information is made available https://status.machship.com/incident/593901 Tue, 23 Apr 2024 22:18:40 -0000 https://status.machship.com/incident/593901#024621d642b59f517cda8d14c9e4eff934bd0c90688e3a8bea8d6ef9cf549625 MachShip has been on the phone with Startrack IT support and they are reviewing the matter internally https://status.machship.com/incident/593901 Tue, 23 Apr 2024 22:06:46 -0000 https://status.machship.com/incident/593901#d62d8b914cc643f99f99e724408cf3b082ede139b2dc75b0955db0e28f3634d7 Currently MachShip is receiving errors accross all accounts attempting to book pickups with the carrier Startrack This has been raised with the carrier and we will advise as information is provided Successful manifests have been seen by manifesting with the pickup request set to no - urgent orders are suggested to be despatched this way , where clients call Startrack to book in the pickup https://status.machship.com/incident/593902 Sun, 21 Apr 2024 02:00:03 -0000 https://status.machship.com/incident/593902#494a3643ef9de8b980f91461ff2884bfd8872b95348e069e20cc643deb003a8f The scheduled maintenance has been completed. https://status.machship.com/incident/593902 Sun, 21 Apr 2024 02:00:00 +0000 https://status.machship.com/incident/593902#7f355da2d9e0963488d47890aedb4eced75e24b170fe24bf9065aa2755f160ae Maintenance completed https://status.machship.com/incident/593902 Sat, 20 Apr 2024 08:00:02 -0000 https://status.machship.com/incident/593902#494a3643ef9de8b980f91461ff2884bfd8872b95348e069e20cc643deb003a8f The scheduled maintenance has been completed. https://status.machship.com/incident/593902 Sat, 20 Apr 2024 08:00:00 -0000 https://status.machship.com/incident/593902#494a3643ef9de8b980f91461ff2884bfd8872b95348e069e20cc643deb003a8f The scheduled maintenance has been completed. https://status.machship.com/incident/593902 Sat, 20 Apr 2024 07:00:48 -0000 https://status.machship.com/incident/593902#494a3643ef9de8b980f91461ff2884bfd8872b95348e069e20cc643deb003a8f The scheduled maintenance has been completed. https://status.machship.com/incident/593903 Fri, 12 Apr 2024 15:00:02 -0000 https://status.machship.com/incident/593903#3f9c4051d1a0f75dd584d0ad8fc801cf3ebdd0cdef4ac5d315b1cd3c71770c5f The scheduled maintenance has been completed. https://status.machship.com/incident/593903 Fri, 12 Apr 2024 15:00:00 +0000 https://status.machship.com/incident/593903#0a3979cb379c7c432abbc761a9a7aa22de2f715bbd567819eefbde49c409098e Maintenance completed https://status.machship.com/incident/593903 Fri, 12 Apr 2024 12:00:02 -0000 https://status.machship.com/incident/593903#3f9c4051d1a0f75dd584d0ad8fc801cf3ebdd0cdef4ac5d315b1cd3c71770c5f The scheduled maintenance has been completed. https://status.machship.com/incident/593903 Fri, 12 Apr 2024 12:00:00 -0000 https://status.machship.com/incident/593903#3f9c4051d1a0f75dd584d0ad8fc801cf3ebdd0cdef4ac5d315b1cd3c71770c5f The scheduled maintenance has been completed. https://status.machship.com/incident/593903 Fri, 12 Apr 2024 11:00:04 -0000 https://status.machship.com/incident/593903#3f9c4051d1a0f75dd584d0ad8fc801cf3ebdd0cdef4ac5d315b1cd3c71770c5f The scheduled maintenance has been completed. https://status.machship.com/incident/593904 Wed, 10 Apr 2024 09:33:11 -0000 https://status.machship.com/incident/593904#8261f3a59851f3a240221a2844a0f0d747f325c15ec48ef4c3d2e4e1746e7e22 CTI has resolved the issue and the carrier will now return a price to the users https://status.machship.com/incident/593904 Wed, 10 Apr 2024 07:14:20 -0000 https://status.machship.com/incident/593904#9e3eb485566d3c9829ba12a2278cb445ff62f77c264c01d3522a04c3e02f484a CTI have acknowledged the issue and raised with their provider https://status.machship.com/incident/593904 Wed, 10 Apr 2024 04:56:44 -0000 https://status.machship.com/incident/593904#5e680aec5e7d2237b42546fee1540c82b781aa384ce37fcf618a98157f420c2f Currently, the CTI Couriers API is non responsive A ticket has been raised with the CTI team, and MachSHip will advise when they have rectified the issue https://status.machship.com/incident/593905 Sat, 06 Apr 2024 18:00:02 -0000 https://status.machship.com/incident/593905#493ec46d7e0b24e040775edb459176b5a6b11bebecc36da925a21d6f934f99a8 The scheduled maintenance has been completed. https://status.machship.com/incident/593905 Sat, 06 Apr 2024 18:00:00 +0000 https://status.machship.com/incident/593905#ee9f211469c72e8ab8f88e1a5312812d42b309f0ce7e2e49914f61896f793af8 Maintenance completed https://status.machship.com/incident/593905 Sat, 06 Apr 2024 12:00:02 -0000 https://status.machship.com/incident/593905#493ec46d7e0b24e040775edb459176b5a6b11bebecc36da925a21d6f934f99a8 The scheduled maintenance has been completed. https://status.machship.com/incident/593905 Sat, 06 Apr 2024 12:00:00 -0000 https://status.machship.com/incident/593905#493ec46d7e0b24e040775edb459176b5a6b11bebecc36da925a21d6f934f99a8 The scheduled maintenance has been completed. https://status.machship.com/incident/593905 Sat, 06 Apr 2024 11:00:12 -0000 https://status.machship.com/incident/593905#493ec46d7e0b24e040775edb459176b5a6b11bebecc36da925a21d6f934f99a8 The scheduled maintenance has been completed. https://status.machship.com/incident/593906 Wed, 27 Mar 2024 02:27:01 -0000 https://status.machship.com/incident/593906#7698903473d7283c49655c0481fec9345d211cc35455a575281702b05ba2a1f9 Confirmed after the carrier fixed the outage issue, clients are now able to get DC routes and manifest consignments. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593906 Wed, 27 Mar 2024 01:53:13 -0000 https://status.machship.com/incident/593906#833a3f6b70931d5daedb7dbfd60f2997ab07b8148b450b546ccf72386ebe3412 Carrier Update: Confirmed DC had an issue with their system processing XML files. Clients should now be able generate and book cons with DC. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593906 Tue, 26 Mar 2024 23:26:42 -0000 https://status.machship.com/incident/593906#7fa0b3300e1b9a4295ee49966179d44f6ff87687eba3e514feca3677eff91e34 Currently, the Direct Couriers API is experiencing an outage. MachShip has raised this with the Direct Couriers IT team and will advise as information comes through https://status.machship.com/incident/593908 Fri, 22 Mar 2024 03:19:28 -0000 https://status.machship.com/incident/593908#45a99700975fea2ed4c5275f1498e4a384ef129b8fff3fd3ef83908afcc339bc Today, Cloudflare, one of the companies that MachShip uses to protect our infrastructure from Cyber threats, had a "degraded performance" issue with the Magic Transit product we use to route your traffic into our infrastructure. https://www.cloudflarestatus.com/incidents/plb33rrmmyyt Unfortunately, you may have sometimes noticed that Cloudflare would show an error page. This was an issue in their infrastructure. Cloudflare is a highly trusted, core component of the internet as a whole; more than 20% of all internet traffic flows through Cloudflare's servers globally. Unfortunately, as with any service hosted on computers with software written by humans, even Cloudflare can "break" at times. Rest assured that in the circumstance that Cloudflare suffers a major outage, we have a procedure to cause your traffic to bypass the Cloudflare servers, and we would enact that procedure in that circumstance. Given that today's issues were intermittent, we judged that bypassing Cloudflare would not have been in the best interests of you, our customers, as the protections that Cloudflare offers are highly valuable to the uptime and reliability of a product like MachShip. https://status.machship.com/incident/593908 Fri, 22 Mar 2024 03:19:28 -0000 https://status.machship.com/incident/593908#45a99700975fea2ed4c5275f1498e4a384ef129b8fff3fd3ef83908afcc339bc Today, Cloudflare, one of the companies that MachShip uses to protect our infrastructure from Cyber threats, had a "degraded performance" issue with the Magic Transit product we use to route your traffic into our infrastructure. https://www.cloudflarestatus.com/incidents/plb33rrmmyyt Unfortunately, you may have sometimes noticed that Cloudflare would show an error page. This was an issue in their infrastructure. Cloudflare is a highly trusted, core component of the internet as a whole; more than 20% of all internet traffic flows through Cloudflare's servers globally. Unfortunately, as with any service hosted on computers with software written by humans, even Cloudflare can "break" at times. Rest assured that in the circumstance that Cloudflare suffers a major outage, we have a procedure to cause your traffic to bypass the Cloudflare servers, and we would enact that procedure in that circumstance. Given that today's issues were intermittent, we judged that bypassing Cloudflare would not have been in the best interests of you, our customers, as the protections that Cloudflare offers are highly valuable to the uptime and reliability of a product like MachShip. https://status.machship.com/incident/593908 Fri, 22 Mar 2024 03:19:28 -0000 https://status.machship.com/incident/593908#45a99700975fea2ed4c5275f1498e4a384ef129b8fff3fd3ef83908afcc339bc Today, Cloudflare, one of the companies that MachShip uses to protect our infrastructure from Cyber threats, had a "degraded performance" issue with the Magic Transit product we use to route your traffic into our infrastructure. https://www.cloudflarestatus.com/incidents/plb33rrmmyyt Unfortunately, you may have sometimes noticed that Cloudflare would show an error page. This was an issue in their infrastructure. Cloudflare is a highly trusted, core component of the internet as a whole; more than 20% of all internet traffic flows through Cloudflare's servers globally. Unfortunately, as with any service hosted on computers with software written by humans, even Cloudflare can "break" at times. Rest assured that in the circumstance that Cloudflare suffers a major outage, we have a procedure to cause your traffic to bypass the Cloudflare servers, and we would enact that procedure in that circumstance. Given that today's issues were intermittent, we judged that bypassing Cloudflare would not have been in the best interests of you, our customers, as the protections that Cloudflare offers are highly valuable to the uptime and reliability of a product like MachShip. https://status.machship.com/incident/593907 Fri, 22 Mar 2024 02:43:30 -0000 https://status.machship.com/incident/593907#8e1a1464ce95c5e3f14be1eb77e954b7faddb905c7f9e27fb578c02969e1dc48 Update: Clients should now be able to try and manifest consignments with the carriers. MachShip will continue to monitor throughout the day for the sporadic timeouts returning connecting to the carrier's system and will advise further once made available. Postmortem: https://machship.statuspage.io/incidents/ntgj79cnx5t3 https://status.machship.com/incident/593907 Thu, 21 Mar 2024 23:49:21 -0000 https://status.machship.com/incident/593907#e573555150cd8c23bdfdb10ecddf0b7b091ce096a054ce928e6c8566341519d7 Clients are unable to manifest cons to integrated carriers via FTP connection. i.e. Followmont, HiTrans, Auz Country MachShip has been made aware of the issue and is further looking into this with high priority. Further updates to follow once available. https://status.machship.com/incident/593909 Wed, 20 Mar 2024 20:35:48 -0000 https://status.machship.com/incident/593909#bf91e0a50156674f1481d11e40a5589c54ed696b0cca22131f5b84b24996898c This incident has been resolved. https://status.machship.com/incident/593909 Wed, 20 Mar 2024 01:21:51 -0000 https://status.machship.com/incident/593909#041a1d66766138004836d8fd740305979953c1f0d0c9458a5b6003f21af29d1e Label printing should be done back up and running. The team will continue to monitor https://status.machship.com/incident/593909 Wed, 20 Mar 2024 01:19:47 -0000 https://status.machship.com/incident/593909#0ff0e768763a0a9a18316d3d4a1240f9756fe53bdc4fbfaae96b504f4e5794c3 Currently, MachShip is investigating an issue affecting the automatic printing of labels. We will advise as information is available https://status.machship.com/incident/593910 Sat, 16 Mar 2024 22:30:56 -0000 https://status.machship.com/incident/593910#fa87e567c263372c9a4c055b9ea6bee34bec2484746e6db6def56da717c59262 The scheduled maintenance has been completed. https://status.machship.com/incident/593910 Sat, 16 Mar 2024 22:30:00 +0000 https://status.machship.com/incident/593910#a53455cc037bdb4e0850e01e8b46aa1550e9a0ba261a09ecac424540867f9fd3 Maintenance completed https://status.machship.com/incident/593910 Sat, 16 Mar 2024 21:30:56 -0000 https://status.machship.com/incident/593910#fa87e567c263372c9a4c055b9ea6bee34bec2484746e6db6def56da717c59262 The scheduled maintenance has been completed. https://status.machship.com/incident/593910 Sat, 16 Mar 2024 21:30:00 -0000 https://status.machship.com/incident/593910#fa87e567c263372c9a4c055b9ea6bee34bec2484746e6db6def56da717c59262 The scheduled maintenance has been completed. https://status.machship.com/incident/593910 Sat, 16 Mar 2024 20:29:56 -0000 https://status.machship.com/incident/593910#fa87e567c263372c9a4c055b9ea6bee34bec2484746e6db6def56da717c59262 The scheduled maintenance has been completed. https://status.machship.com/incident/593911 Fri, 15 Mar 2024 16:00:57 -0000 https://status.machship.com/incident/593911#1aace4bf7d9550c638e5315b6cdb68466cd7bad6889b0e83e987da5716aeb055 The scheduled maintenance has been completed. https://status.machship.com/incident/593911 Fri, 15 Mar 2024 16:00:00 +0000 https://status.machship.com/incident/593911#2b7ea419beceee90909e158c58c138e77ff107e7dc635ffd2b80b2e96267cef0 Maintenance completed https://status.machship.com/incident/593911 Fri, 15 Mar 2024 11:00:56 -0000 https://status.machship.com/incident/593911#1aace4bf7d9550c638e5315b6cdb68466cd7bad6889b0e83e987da5716aeb055 The scheduled maintenance has been completed. https://status.machship.com/incident/593911 Fri, 15 Mar 2024 11:00:00 -0000 https://status.machship.com/incident/593911#1aace4bf7d9550c638e5315b6cdb68466cd7bad6889b0e83e987da5716aeb055 The scheduled maintenance has been completed. https://status.machship.com/incident/593911 Fri, 15 Mar 2024 09:59:56 -0000 https://status.machship.com/incident/593911#1aace4bf7d9550c638e5315b6cdb68466cd7bad6889b0e83e987da5716aeb055 The scheduled maintenance has been completed. https://status.machship.com/incident/593912 Fri, 08 Mar 2024 05:03:06 -0000 https://status.machship.com/incident/593912#d4b29c262952b693dad6c588c4ada8cc830fb2a8c9464aab08be923d6d37afe3 Update: Can confirm the successful manifest as of to date, and the FTP connection between MachShip and FAA is now working. Clients should be able to proceed with manifesting cons with the carrier. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593912 Thu, 07 Mar 2024 23:19:49 -0000 https://status.machship.com/incident/593912#2002b14298724a4b56b5ef49a87b517380a8a939bf154d78ed7f6e423f156bda Currently MachShip is unable to connect to the Freight Assist Server and this is resulting in customers seeing errors when manifesting We have raised this with the Freight Assist team and will advise as information is made available https://status.machship.com/incident/593913 Thu, 29 Feb 2024 12:30:56 -0000 https://status.machship.com/incident/593913#9433c6a09bab85c628c063163456a480f9002ff6e6d7e871a37e6102426d7f58 The scheduled maintenance has been completed. https://status.machship.com/incident/593913 Thu, 29 Feb 2024 12:30:00 +0000 https://status.machship.com/incident/593913#517faae3bbe7bdceb09a27e143974c1dcd7556db9ddd5a59fadb5ed93e2fb1d5 Maintenance completed https://status.machship.com/incident/593913 Thu, 29 Feb 2024 11:30:56 -0000 https://status.machship.com/incident/593913#9433c6a09bab85c628c063163456a480f9002ff6e6d7e871a37e6102426d7f58 The scheduled maintenance has been completed. https://status.machship.com/incident/593913 Thu, 29 Feb 2024 11:30:00 -0000 https://status.machship.com/incident/593913#9433c6a09bab85c628c063163456a480f9002ff6e6d7e871a37e6102426d7f58 The scheduled maintenance has been completed. https://status.machship.com/incident/593913 Thu, 29 Feb 2024 10:29:56 -0000 https://status.machship.com/incident/593913#9433c6a09bab85c628c063163456a480f9002ff6e6d7e871a37e6102426d7f58 The scheduled maintenance has been completed. https://status.machship.com/incident/593914 Thu, 22 Feb 2024 02:13:56 -0000 https://status.machship.com/incident/593914#3fd667ba13798b0c918217f9e81af465579bb08c0a3bb9bc26b6d0e4e84308ea Clients have re-check and confirmed that the system is now back to normal. MachShip will continue to monitor through the day. https://status.machship.com/incident/593914 Thu, 22 Feb 2024 01:42:16 -0000 https://status.machship.com/incident/593914#60a8927fac2abb626e9671d8c68cd08c26154d339d48a40bb6d5168ba62ea678 Fusedship integration on the webhook issue has been fixed. MachShip should now be back in full speed and with the labels being generated. https://status.machship.com/incident/593914 Thu, 22 Feb 2024 01:27:31 -0000 https://status.machship.com/incident/593914#077720d8e35bbf9f1c4096bdb0f5a30c62d98cca47c7eb2c3a67bd8bf62badd8 The issue has been found to be slowness in webhooks being processed by Fusedship More updates will be provided as available https://status.machship.com/incident/593914 Thu, 22 Feb 2024 01:26:35 -0000 https://status.machship.com/incident/593914#03e962efa8995b1309f05fd8de08f876eb6c20be591acf9062d5c14b800102d5 Right now some integrations maybe experiencing a slowness in orders being processed The MachShip integrations team is working on this with a high priority https://status.machship.com/incident/593915 Sun, 18 Feb 2024 09:00:56 -0000 https://status.machship.com/incident/593915#fd2afdf45baeaa8b01761899628ff446ee2b476ad0fb775b3d6332169142e609 The scheduled maintenance has been completed. https://status.machship.com/incident/593915 Sun, 18 Feb 2024 09:00:00 +0000 https://status.machship.com/incident/593915#a86572bb1868d587ff65eeebcdd901cde3c2ea42e3be45c473438e4b07481e7a Maintenance completed https://status.machship.com/incident/593915 Sun, 18 Feb 2024 05:00:58 -0000 https://status.machship.com/incident/593915#fd2afdf45baeaa8b01761899628ff446ee2b476ad0fb775b3d6332169142e609 The scheduled maintenance has been completed. https://status.machship.com/incident/593915 Sun, 18 Feb 2024 05:00:00 -0000 https://status.machship.com/incident/593915#fd2afdf45baeaa8b01761899628ff446ee2b476ad0fb775b3d6332169142e609 The scheduled maintenance has been completed. https://status.machship.com/incident/593915 Sun, 18 Feb 2024 03:59:56 -0000 https://status.machship.com/incident/593915#fd2afdf45baeaa8b01761899628ff446ee2b476ad0fb775b3d6332169142e609 The scheduled maintenance has been completed. https://status.machship.com/incident/593916 Fri, 16 Feb 2024 12:01:03 -0000 https://status.machship.com/incident/593916#2e1053885a63b5af4262cecc86ef3530191c4222451514ae19b1c716ca30e51c The scheduled maintenance has been completed. https://status.machship.com/incident/593916 Fri, 16 Feb 2024 12:00:00 +0000 https://status.machship.com/incident/593916#b65908afa0959ae67fde481e77d8b5b68bca27a457c517a215a0d142bb485991 Maintenance completed https://status.machship.com/incident/593916 Fri, 16 Feb 2024 11:00:56 -0000 https://status.machship.com/incident/593916#2e1053885a63b5af4262cecc86ef3530191c4222451514ae19b1c716ca30e51c The scheduled maintenance has been completed. https://status.machship.com/incident/593916 Fri, 16 Feb 2024 11:00:00 -0000 https://status.machship.com/incident/593916#2e1053885a63b5af4262cecc86ef3530191c4222451514ae19b1c716ca30e51c The scheduled maintenance has been completed. https://status.machship.com/incident/593916 Fri, 16 Feb 2024 09:59:57 -0000 https://status.machship.com/incident/593916#2e1053885a63b5af4262cecc86ef3530191c4222451514ae19b1c716ca30e51c The scheduled maintenance has been completed. https://status.machship.com/incident/593917 Sat, 10 Feb 2024 01:00:56 -0000 https://status.machship.com/incident/593917#7ba24da4ea115ddb206927e3e5453220efdc0d3d541829678894f35f5e7f2a26 The scheduled maintenance has been completed. https://status.machship.com/incident/593917 Sat, 10 Feb 2024 01:00:00 +0000 https://status.machship.com/incident/593917#f26a85fd9f6641ad0cacc0c90778edbc842fe64dbf43ee6e80f0aa20177cc266 Maintenance completed https://status.machship.com/incident/593917 Fri, 09 Feb 2024 22:00:56 -0000 https://status.machship.com/incident/593917#7ba24da4ea115ddb206927e3e5453220efdc0d3d541829678894f35f5e7f2a26 The scheduled maintenance has been completed. https://status.machship.com/incident/593917 Fri, 09 Feb 2024 22:00:00 -0000 https://status.machship.com/incident/593917#7ba24da4ea115ddb206927e3e5453220efdc0d3d541829678894f35f5e7f2a26 The scheduled maintenance has been completed. https://status.machship.com/incident/593917 Fri, 09 Feb 2024 20:59:58 -0000 https://status.machship.com/incident/593917#7ba24da4ea115ddb206927e3e5453220efdc0d3d541829678894f35f5e7f2a26 The scheduled maintenance has been completed. https://status.machship.com/incident/593917 Thu, 08 Feb 2024 22:56:06 -0000 https://status.machship.com/incident/593917#7ba24da4ea115ddb206927e3e5453220efdc0d3d541829678894f35f5e7f2a26 The scheduled maintenance has been completed. https://status.machship.com/incident/593918 Tue, 06 Feb 2024 03:55:09 -0000 https://status.machship.com/incident/593918#a7948da7c137bde3022c7e48ad0cb95e545759f478a204e19d0fc2a4cd378cb5 This incident has been resolved. https://status.machship.com/incident/593918 Tue, 06 Feb 2024 03:02:54 -0000 https://status.machship.com/incident/593918#7d16e084ea8850398460f92b35e30efccfa2a47abfd9695c4cbcfe5a34cb516e A fix has been implimented, and we are monitoring the results People should be seeing capital pricing return now https://status.machship.com/incident/593918 Tue, 06 Feb 2024 03:01:44 -0000 https://status.machship.com/incident/593918#97e1326a183297fcff12df15d95af99d70c9b4b6b13c673dd70b9fe275787bd1 MachShip is currently investigating an issue that may be resulting in prices not returning for Capital Transport for some users. We will advise as information is available. https://status.machship.com/incident/593919 Mon, 05 Feb 2024 21:32:54 -0000 https://status.machship.com/incident/593919#ed2422be2296f6bd2edf59336d236fc2e31e6dad7fbe1a540420f51f09a451f6 This incident has been resolved. https://status.machship.com/incident/593919 Sun, 04 Feb 2024 22:02:42 -0000 https://status.machship.com/incident/593919#eb6cc48a86fc2b751a2c25c4bd622401f31ff763dc54b54f2fab436e71cc0bfb Clients appear to be getting successful manifests with TNT but MachShip is yet to get confirmation on the fix from TNT Advice is to test manifesting and we will continue to provide information as it comes through from TNT https://status.machship.com/incident/593919 Sun, 04 Feb 2024 21:34:16 -0000 https://status.machship.com/incident/593919#ab62b3f0c0b42999326a09dce8bd197f134e4718b732947a07adc10ee92cf8e9 Currently, users are experiencing manifesting errors when posting bookings and pickups to TNT We have raised this issue with their team and will look to advise as information is available https://status.machship.com/incident/593920 Sat, 03 Feb 2024 01:00:53 -0000 https://status.machship.com/incident/593920#4eced784411a26586ca4597bbf16e45249081198ff90b5eae232cc6cb5914925 The scheduled maintenance has been completed. https://status.machship.com/incident/593920 Sat, 03 Feb 2024 01:00:00 +0000 https://status.machship.com/incident/593920#b5cea6028e74f6d459ec36486f4c21a80eb4c62465abd03ddcb96840cb9f5d2f Maintenance completed https://status.machship.com/incident/593920 Fri, 02 Feb 2024 22:01:10 -0000 https://status.machship.com/incident/593920#4eced784411a26586ca4597bbf16e45249081198ff90b5eae232cc6cb5914925 The scheduled maintenance has been completed. https://status.machship.com/incident/593920 Fri, 02 Feb 2024 22:00:00 -0000 https://status.machship.com/incident/593920#4eced784411a26586ca4597bbf16e45249081198ff90b5eae232cc6cb5914925 The scheduled maintenance has been completed. https://status.machship.com/incident/593920 Fri, 02 Feb 2024 20:59:34 -0000 https://status.machship.com/incident/593920#4eced784411a26586ca4597bbf16e45249081198ff90b5eae232cc6cb5914925 The scheduled maintenance has been completed. https://status.machship.com/incident/593921 Fri, 02 Feb 2024 16:00:39 -0000 https://status.machship.com/incident/593921#2714f54bb38ac4f00d841ed06794b122000feb948d130ac6147aaded63a8d368 The scheduled maintenance has been completed. https://status.machship.com/incident/593921 Fri, 02 Feb 2024 16:00:00 +0000 https://status.machship.com/incident/593921#d65e0766ef6469d25e5e66457ec9a3d8a864049715dd73484a4af97047e790e4 Maintenance completed https://status.machship.com/incident/593921 Fri, 02 Feb 2024 11:00:57 -0000 https://status.machship.com/incident/593921#2714f54bb38ac4f00d841ed06794b122000feb948d130ac6147aaded63a8d368 The scheduled maintenance has been completed. https://status.machship.com/incident/593921 Fri, 02 Feb 2024 11:00:00 -0000 https://status.machship.com/incident/593921#2714f54bb38ac4f00d841ed06794b122000feb948d130ac6147aaded63a8d368 The scheduled maintenance has been completed. https://status.machship.com/incident/593922 Sat, 27 Jan 2024 12:00:00 -0000 https://status.machship.com/incident/593922#7c344bf4e45cd121e7eab2a50049e1ecf3a26ce746a40b6bbb74d32d469c4ad3 The scheduled maintenance has been completed. https://status.machship.com/incident/593922 Sat, 27 Jan 2024 12:00:00 +0000 https://status.machship.com/incident/593922#02cc691cde72962f5ef5389342b85f054fdeb5e2d43a9f1648130b6202ed814b Maintenance completed https://status.machship.com/incident/593922 Sat, 27 Jan 2024 10:00:25 -0000 https://status.machship.com/incident/593922#7c344bf4e45cd121e7eab2a50049e1ecf3a26ce746a40b6bbb74d32d469c4ad3 The scheduled maintenance has been completed. https://status.machship.com/incident/593922 Sat, 27 Jan 2024 10:00:00 -0000 https://status.machship.com/incident/593922#7c344bf4e45cd121e7eab2a50049e1ecf3a26ce746a40b6bbb74d32d469c4ad3 The scheduled maintenance has been completed. https://status.machship.com/incident/593922 Sat, 27 Jan 2024 08:59:58 -0000 https://status.machship.com/incident/593922#7c344bf4e45cd121e7eab2a50049e1ecf3a26ce746a40b6bbb74d32d469c4ad3 The scheduled maintenance has been completed. https://status.machship.com/incident/593923 Fri, 19 Jan 2024 16:02:06 -0000 https://status.machship.com/incident/593923#a0ed8d8c77a93c030bf1ec4bbc45d3abe2ed2b797e5ca4d458fadbd2ecb9cb21 The scheduled maintenance has been completed. https://status.machship.com/incident/593923 Fri, 19 Jan 2024 16:00:00 +0000 https://status.machship.com/incident/593923#cfd9459a8b65d839d8fd93fed650b70d29f2fff8050cff74db3ec87ad9dda88f Maintenance completed https://status.machship.com/incident/593923 Fri, 19 Jan 2024 13:01:31 -0000 https://status.machship.com/incident/593923#a0ed8d8c77a93c030bf1ec4bbc45d3abe2ed2b797e5ca4d458fadbd2ecb9cb21 The scheduled maintenance has been completed. https://status.machship.com/incident/593923 Fri, 19 Jan 2024 13:00:00 -0000 https://status.machship.com/incident/593923#a0ed8d8c77a93c030bf1ec4bbc45d3abe2ed2b797e5ca4d458fadbd2ecb9cb21 The scheduled maintenance has been completed. https://status.machship.com/incident/593923 Fri, 19 Jan 2024 11:59:56 -0000 https://status.machship.com/incident/593923#a0ed8d8c77a93c030bf1ec4bbc45d3abe2ed2b797e5ca4d458fadbd2ecb9cb21 The scheduled maintenance has been completed. https://status.machship.com/incident/593924 Wed, 17 Jan 2024 09:00:47 -0000 https://status.machship.com/incident/593924#2d2647d8565002c9736d2eab8ef8b118a55e79a568fd40bbade9892cfefe95e3 The scheduled maintenance has been completed. https://status.machship.com/incident/593924 Wed, 17 Jan 2024 09:00:00 +0000 https://status.machship.com/incident/593924#8046c4dc390db9fb3863553caa6bf51a42207ed288a032e45b641d038e548ff0 Maintenance completed https://status.machship.com/incident/593924 Wed, 17 Jan 2024 06:00:45 -0000 https://status.machship.com/incident/593924#2d2647d8565002c9736d2eab8ef8b118a55e79a568fd40bbade9892cfefe95e3 The scheduled maintenance has been completed. https://status.machship.com/incident/593924 Wed, 17 Jan 2024 06:00:00 -0000 https://status.machship.com/incident/593924#2d2647d8565002c9736d2eab8ef8b118a55e79a568fd40bbade9892cfefe95e3 The scheduled maintenance has been completed. https://status.machship.com/incident/593924 Wed, 17 Jan 2024 04:59:57 -0000 https://status.machship.com/incident/593924#2d2647d8565002c9736d2eab8ef8b118a55e79a568fd40bbade9892cfefe95e3 The scheduled maintenance has been completed. https://status.machship.com/incident/593925 Thu, 14 Dec 2023 06:01:38 -0000 https://status.machship.com/incident/593925#92fda86ea687139f215e4c6a49767dcf00060b21868dfee973c3ea23bba6d294 This incident has been resolved. https://status.machship.com/incident/593925 Thu, 14 Dec 2023 05:41:41 -0000 https://status.machship.com/incident/593925#e5673c9ebfa9118bb0716bbc2e2ee6e9661994fb545e66fe5d10ab707077fb82 Fusedship is back up and running and the team will continue to monitor https://status.machship.com/incident/593925 Thu, 14 Dec 2023 05:34:12 -0000 https://status.machship.com/incident/593925#4443e16be13321325ad5488c0a9db9ee0920a408278beb162a356b80ae11862d Currently MachShips Integration middleware FusedShip is experiencing an outage The team is working on this and we will advise once it is back up and running https://status.machship.com/incident/593926 Thu, 14 Dec 2023 05:03:34 -0000 https://status.machship.com/incident/593926#ed71a7314ed899d65836cbb7d7a976657dc7d3c611c68cf386d703c28654a274 Update: The carrier confirmed no issues with the server and is most likely a server hiccup connecting to TFMXPress. Clients should be able to manifest cons. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593926 Thu, 14 Dec 2023 04:08:36 -0000 https://status.machship.com/incident/593926#19f5c3fc9451454f1ecbbd63331f0dc16e2368b4df2c07ea9e4fe0a1ff35423c Clients are unable to manifest cons with TFMXpress. An email has been sent with the carrier for further checking and MachShip will continue to monitor and advise for any updates available. https://status.machship.com/incident/593927 Mon, 11 Dec 2023 07:57:06 -0000 https://status.machship.com/incident/593927#8e353660bc006c01201000ddf869ee2552ccad2ed79bf604755cc30b6d5966cd Capital has advised that this issue has been resolved https://status.machship.com/incident/593927 Mon, 11 Dec 2023 07:43:50 -0000 https://status.machship.com/incident/593927#54096945635f75c2f23f60e8ba26cfb8ce413d4e7ae07da6f59689ce98d47e1c Capital has advised that this issue is only affecting accounts using the Xcab integration in NSW Users utilising the standard connection to Capital Transport will not see errors. MachShip will continue to update as information is made available https://status.machship.com/incident/593927 Mon, 11 Dec 2023 07:03:07 -0000 https://status.machship.com/incident/593927#18aeb1544d4003bf438e12d8b9627845340f5bf0f42a232e42a44b0fc6954cbe Currently, Capital Transport is investigating some errors causing manifests to fail with NSW consignments. MachShip will advise as information comes through from Capital Transport https://status.machship.com/incident/593928 Tue, 05 Dec 2023 05:05:44 -0000 https://status.machship.com/incident/593928#09469381c8091516bbf4ff56abcc609c04a571b888494c52970ceaf5389cc963 This incident has been resolved. https://status.machship.com/incident/593928 Tue, 05 Dec 2023 02:53:42 -0000 https://status.machship.com/incident/593928#7002619ed65db545c7b9d5164c9243bfd7904d886c6a76062a7b9925073c1ff1 Aramex appear to have resolved their issues MachShip will monitor and advise if things change https://status.machship.com/incident/593928 Tue, 05 Dec 2023 02:22:48 -0000 https://status.machship.com/incident/593928#bd1ccb56c55f9c2c88a5388ee4ef293f71072aff5bd35ca91cc932588a4c446a Currently, Aramex are experiencing an outage in their APIs and portal. As such, clients will be unable to return prices for Aramex in MachShip We have a ticket with their team that is being investigated and we will advise as information is available https://status.machship.com/incident/593930 Sat, 02 Dec 2023 06:14:15 -0000 https://status.machship.com/incident/593930#9a2984eb527aeeb0694f522180d09c78e83ac4fc1b7b7d161b56d21dbad8f41f The network maintenance on our main connection proved to be uneventful thanks to our new BGP based networking setup. We were able to fallback to our backup internet provider without any downtime and to move back to our primary internet provider once we proved that the connection was good and stable. https://status.machship.com/incident/593930 Sat, 02 Dec 2023 06:13:23 -0000 https://status.machship.com/incident/593930#9a2984eb527aeeb0694f522180d09c78e83ac4fc1b7b7d161b56d21dbad8f41f The network maintenance on our main connection proved to be uneventful thanks to our new BGP based networking setup. We were able to fallback to our backup internet provider without any downtime and to move back to our primary internet provider once we proved that the connection was good and stable. https://status.machship.com/incident/593929 Fri, 01 Dec 2023 16:01:21 -0000 https://status.machship.com/incident/593929#39202c82ee5f0625198425133b199e6189df91a752275b8fc9061bc6c8ed4646 The scheduled maintenance has been completed. https://status.machship.com/incident/593929 Fri, 01 Dec 2023 16:00:00 +0000 https://status.machship.com/incident/593929#4acba68f152f8eb31fb97979f94d082ea2abde8fed7a0f7987b5d8e529252ff9 Maintenance completed https://status.machship.com/incident/593930 Fri, 01 Dec 2023 14:00:09 -0000 https://status.machship.com/incident/593930#9a2984eb527aeeb0694f522180d09c78e83ac4fc1b7b7d161b56d21dbad8f41f The network maintenance on our main connection proved to be uneventful thanks to our new BGP based networking setup. We were able to fallback to our backup internet provider without any downtime and to move back to our primary internet provider once we proved that the connection was good and stable. https://status.machship.com/incident/593930 Fri, 01 Dec 2023 14:00:00 +0000 https://status.machship.com/incident/593930#3d5c5db1d307d8bbd3a95a6be459bd86d54668fb64b1a86dccfd0c8cfae01eb1 Maintenance completed https://status.machship.com/incident/593930 Fri, 01 Dec 2023 13:11:36 -0000 https://status.machship.com/incident/593930#9a2984eb527aeeb0694f522180d09c78e83ac4fc1b7b7d161b56d21dbad8f41f The network maintenance on our main connection proved to be uneventful thanks to our new BGP based networking setup. We were able to fallback to our backup internet provider without any downtime and to move back to our primary internet provider once we proved that the connection was good and stable. https://status.machship.com/incident/593930 Fri, 01 Dec 2023 13:00:18 -0000 https://status.machship.com/incident/593930#9a2984eb527aeeb0694f522180d09c78e83ac4fc1b7b7d161b56d21dbad8f41f The network maintenance on our main connection proved to be uneventful thanks to our new BGP based networking setup. We were able to fallback to our backup internet provider without any downtime and to move back to our primary internet provider once we proved that the connection was good and stable. https://status.machship.com/incident/593930 Fri, 01 Dec 2023 13:00:00 -0000 https://status.machship.com/incident/593930#9a2984eb527aeeb0694f522180d09c78e83ac4fc1b7b7d161b56d21dbad8f41f The network maintenance on our main connection proved to be uneventful thanks to our new BGP based networking setup. We were able to fallback to our backup internet provider without any downtime and to move back to our primary internet provider once we proved that the connection was good and stable. https://status.machship.com/incident/593930 Fri, 01 Dec 2023 12:00:03 -0000 https://status.machship.com/incident/593930#9a2984eb527aeeb0694f522180d09c78e83ac4fc1b7b7d161b56d21dbad8f41f The network maintenance on our main connection proved to be uneventful thanks to our new BGP based networking setup. We were able to fallback to our backup internet provider without any downtime and to move back to our primary internet provider once we proved that the connection was good and stable. https://status.machship.com/incident/593929 Fri, 01 Dec 2023 11:01:24 -0000 https://status.machship.com/incident/593929#39202c82ee5f0625198425133b199e6189df91a752275b8fc9061bc6c8ed4646 The scheduled maintenance has been completed. https://status.machship.com/incident/593929 Fri, 01 Dec 2023 11:00:00 -0000 https://status.machship.com/incident/593929#39202c82ee5f0625198425133b199e6189df91a752275b8fc9061bc6c8ed4646 The scheduled maintenance has been completed. https://status.machship.com/incident/593929 Fri, 01 Dec 2023 09:59:57 -0000 https://status.machship.com/incident/593929#39202c82ee5f0625198425133b199e6189df91a752275b8fc9061bc6c8ed4646 The scheduled maintenance has been completed. https://status.machship.com/incident/593931 Fri, 01 Dec 2023 03:06:19 -0000 https://status.machship.com/incident/593931#e4eda41512444780b8b367530c7ec5d6fa5355e2474b9a90a7ff560bdeccbf5d This issue has now been resolved https://status.machship.com/incident/593931 Fri, 01 Dec 2023 02:55:52 -0000 https://status.machship.com/incident/593931#a18846f2ff62bf6d44292e7a2c7b5c2e1f261184b5db004f73effe830ebde4c9 Transvirtual have acknowledged the issue and are working on the fix We are currently experiencing an issue with the connection to our FTP servers; our team are currently investigating. https://status.transvirtual.com/#/incident/bacpUfG4bKB3NiWpcyV76nCvXTLboHuBUqS9D86FGGZIxWE4KvcIBKt5BIAsIHwujU9YAHfv8e_8HmwJ-GSHOQ== MachShip will continue to update as information is available https://status.machship.com/incident/593931 Fri, 01 Dec 2023 02:34:36 -0000 https://status.machship.com/incident/593931#41902b406415a56562ecbd48a2d1a7076b1deb4cc8be12eb36fc92efcfc9241b This seems to be an issue with the CRL TMS System Transvirutal. This will be running several carrier connections on the MachShip platform. If users see an "error manifesting consignments to generic XML integration," then this issue will apply The MachShip team will advise as information is available https://status.machship.com/incident/593931 Fri, 01 Dec 2023 02:23:38 -0000 https://status.machship.com/incident/593931#8ba676e866532d8a55d71dbf36d9c2f7ad69f794e57d33200fa6331bcc64319e Currently, CRL Express is experiencing an outage on its servers. This is causing clients to see manifest failure messages when manfiesting MachShip has raised this issue with their team and will advise as information is available https://status.machship.com/incident/593932 Tue, 28 Nov 2023 23:11:46 -0000 https://status.machship.com/incident/593932#b9982be3c04501e2b3aff7a19f97d678c0f7cd79ca8b24d763222aaf59a51d94 This incident has been resolved. https://status.machship.com/incident/593932 Tue, 28 Nov 2023 19:52:10 -0000 https://status.machship.com/incident/593932#4bba5325550dd566f636786c67a92676f7ca580c710730a33cd8d1123774d4f9 A fix has been deployed, and we are monitoring the results. FusedShip integration layer is operational https://status.machship.com/incident/593932 Tue, 28 Nov 2023 19:43:18 -0000 https://status.machship.com/incident/593932#ec49b3f56c4273269734b04e7027af7bee0ebdf454fcea6cc978d3f71e4f6484 Currently the MachShip integration layer FusedShip is experiencing an outage This is being worked on with a very high priority and we will advise as updates are available https://status.machship.com/incident/593933 Mon, 27 Nov 2023 04:50:01 -0000 https://status.machship.com/incident/593933#ed25051dd1b5fa2cd524c756ba046da9db4bb764304e004a3fa83293db46d28e Carrier confirmed issue with the Shipping & Tracking API has been fixed on their end. Clients should now be able to proceed booking cons with AusPost w/o issues. Carrier Reference Status Notif: https://status.developers.auspost.com.au/incidents/dmwzwkz88ptt https://status.machship.com/incident/593933 Mon, 27 Nov 2023 04:30:04 -0000 https://status.machship.com/incident/593933#f0d77d3bccbd98726d9492778a67d7b094db2f8aac4996b0ad5f866bdbd51ba5 Carrier Update: A fix has been implemented and they are monitoring the results. Clients should be all good to proceed with booking using AusPost. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593933 Mon, 27 Nov 2023 03:24:39 -0000 https://status.machship.com/incident/593933#f140fc84d97a43b0b06a293fcd6cd0a998eb1dd64d66459495f0a16cba341082 Carrier Update: The issue has been identified and a fix is being implemented. MachShip will continue to monitor and update once provided by the carrier. https://status.machship.com/incident/593933 Mon, 27 Nov 2023 02:24:49 -0000 https://status.machship.com/incident/593933#c7663e7a1ce1dabeedca755684ed91d0aefaf5a9a7c657cf5e1fc83d9187e6ab Australia Post are currently experiencing degradation to their Tracking APIs. Their teams are currently investigating and will keep you informed as they work to resolve the issue. Australia Post apologise for any inconvenience caused. Reference Carrier Link Notif: https://status.developers.auspost.com.au/incidents/dmwzwkz88ptt Clients may experience issues related with this. MachShip will continue to monitor and update once provided by the carrier. https://status.machship.com/incident/593934 Sun, 26 Nov 2023 09:15:41 -0000 https://status.machship.com/incident/593934#c851cf49042745b96c9d966125a2fb1653e92a084befc4e6861d7d0a91266a07 Victorian Consignments are now successfully being booked in MachShip with Capital Transport https://status.machship.com/incident/593934 Sun, 26 Nov 2023 03:53:24 -0000 https://status.machship.com/incident/593934#6d636119613cdf5a00f19572013725b2227f96b679ced5045d24fbeeacaae31f Capital Transport have advised that they are currently working on some issues affecting their Victorian Network This is being worked on as a matter of urgency. MachShip will advise as information is made available https://status.machship.com/incident/593934 Sun, 26 Nov 2023 03:10:59 -0000 https://status.machship.com/incident/593934#87c47e0acb0f2d0e1338666e2544d1b1ccd2f4491f5d09ec3e8b7a6cdaa72b0e Clients will currently be facing booking failures for Capital transport in Victoria. MachShip has raised this with the Capital team and will advise as information becomes available https://status.machship.com/incident/593935 Thu, 23 Nov 2023 03:04:43 -0000 https://status.machship.com/incident/593935#532cf81a3a45f6fe6a7e60c7bb83f8f25e1d770a0b9655a1c846905e5f33cb81 This incident has been resolved. https://status.machship.com/incident/593935 Wed, 22 Nov 2023 22:18:09 -0000 https://status.machship.com/incident/593935#6ef9d3c39b1ef30819e16c5a4e3dc3d96e5819032a4eccc80324bc78ddee7451 TNT have confirmed that they believe the issues on their end to be resolved MachShip has also seen successful pickup bookings and manifests. We will continue to monitor this integration throughout the day. https://status.machship.com/incident/593935 Wed, 22 Nov 2023 20:53:52 -0000 https://status.machship.com/incident/593935#8be1512b2a208cd0e0310cae650ec3b05c261b23f6e3f66ecc90593cc75177fc Currently users will be experiencing errors when manifesting TNT consignments. We can see their public website is also down and have raised this with their team for an ETA on a fix MachShip will advise clients as information becomes available https://status.machship.com/incident/593936 Sat, 11 Nov 2023 01:00:14 -0000 https://status.machship.com/incident/593936#43dc2d014773f36631dc89659d8136c226beb3fd1730dc909f274b5d78f06091 The scheduled maintenance has been completed. https://status.machship.com/incident/593936 Sat, 11 Nov 2023 01:00:00 +0000 https://status.machship.com/incident/593936#cd2c7a7b2cebcd01494dc75b2bdb4a20d647744963d07eaf9e3b5640c0933229 Maintenance completed https://status.machship.com/incident/593936 Fri, 10 Nov 2023 23:01:25 -0000 https://status.machship.com/incident/593936#43dc2d014773f36631dc89659d8136c226beb3fd1730dc909f274b5d78f06091 The scheduled maintenance has been completed. https://status.machship.com/incident/593936 Fri, 10 Nov 2023 23:00:00 -0000 https://status.machship.com/incident/593936#43dc2d014773f36631dc89659d8136c226beb3fd1730dc909f274b5d78f06091 The scheduled maintenance has been completed. https://status.machship.com/incident/593936 Fri, 10 Nov 2023 22:00:00 -0000 https://status.machship.com/incident/593936#43dc2d014773f36631dc89659d8136c226beb3fd1730dc909f274b5d78f06091 The scheduled maintenance has been completed. https://status.machship.com/incident/593937 Fri, 10 Nov 2023 00:02:29 -0000 https://status.machship.com/incident/593937#35a1458d4cc13407c08c5a035d484d02f3a5e58ec6782b319f428cdf70027347 Carrier Update: This is now fixed and data is flowing again to the system. Clients should now be able to try and manifest their Followmont cons. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593937 Thu, 09 Nov 2023 22:03:05 -0000 https://status.machship.com/incident/593937#319de9a8afd5d8a683aabe42dd7969eb55c0e8114bc49ccc631123ba5888258f Currently, Followmont is experiencing some issues with their servers. As such clients will be seeing manifest failures in MachShip We have raised this issue with the Followmont team and will advise as information is available In the meantime if there are any urgent orders to move clients are advised to phone Followmont to book in the collection for today and once the server connection is re-established data can be pushed through. https://status.machship.com/incident/593938 Sun, 05 Nov 2023 01:00:21 -0000 https://status.machship.com/incident/593938#756cc32ba040c6578f334bffa99ff86205810617e5edc99ae9240fea3973dd83 The scheduled maintenance has been completed. https://status.machship.com/incident/593938 Sun, 05 Nov 2023 01:00:00 +0000 https://status.machship.com/incident/593938#08e55d0ba4e256a506484f8fe02d89d4b26e4a3bf6e72a7feb3f0f3a8fe32466 Maintenance completed https://status.machship.com/incident/593938 Sat, 04 Nov 2023 07:00:25 -0000 https://status.machship.com/incident/593938#756cc32ba040c6578f334bffa99ff86205810617e5edc99ae9240fea3973dd83 The scheduled maintenance has been completed. https://status.machship.com/incident/593938 Sat, 04 Nov 2023 07:00:00 -0000 https://status.machship.com/incident/593938#756cc32ba040c6578f334bffa99ff86205810617e5edc99ae9240fea3973dd83 The scheduled maintenance has been completed. https://status.machship.com/incident/593938 Sat, 04 Nov 2023 05:59:57 -0000 https://status.machship.com/incident/593938#756cc32ba040c6578f334bffa99ff86205810617e5edc99ae9240fea3973dd83 The scheduled maintenance has been completed. https://status.machship.com/incident/593939 Sat, 04 Nov 2023 02:01:19 -0000 https://status.machship.com/incident/593939#f1e0bede4461d5a9c69a1630aa53234b61fe81fa241185a1ff5c92dd3c446147 The scheduled maintenance has been completed. https://status.machship.com/incident/593939 Sat, 04 Nov 2023 02:00:00 +0000 https://status.machship.com/incident/593939#1ec855b4d056fc7d95eb65297586b278fa5c72c2faf726c7d93cfea6be8625ef Maintenance completed https://status.machship.com/incident/593939 Sat, 04 Nov 2023 01:00:42 -0000 https://status.machship.com/incident/593939#f1e0bede4461d5a9c69a1630aa53234b61fe81fa241185a1ff5c92dd3c446147 The scheduled maintenance has been completed. https://status.machship.com/incident/593939 Sat, 04 Nov 2023 01:00:00 -0000 https://status.machship.com/incident/593939#f1e0bede4461d5a9c69a1630aa53234b61fe81fa241185a1ff5c92dd3c446147 The scheduled maintenance has been completed. https://status.machship.com/incident/593939 Sat, 04 Nov 2023 00:00:12 -0000 https://status.machship.com/incident/593939#f1e0bede4461d5a9c69a1630aa53234b61fe81fa241185a1ff5c92dd3c446147 The scheduled maintenance has been completed. https://status.machship.com/incident/593940 Fri, 03 Nov 2023 23:43:03 -0000 https://status.machship.com/incident/593940#73dcda727c69b83093a97173f3be60a872f2cb8073be17fe81ce7e37202cf76a This incident has been resolved. https://status.machship.com/incident/593940 Fri, 03 Nov 2023 08:00:42 -0000 https://status.machship.com/incident/593940#c9dc01c47a9fb0c5be7f6ac1e83c776c0539bf123cbe36ae948082ffa0da587f Transvirtual have advised the below: We have resolved an issue with connection to our FTP servers and monitoring the fix. Clients should be able to now manifest - we will continue to advise as updates are provided https://status.machship.com/incident/593940 Fri, 03 Nov 2023 05:45:21 -0000 https://status.machship.com/incident/593940#13f8c1e58b0105ff424bde65c60b86d541addc263805a1ced0d9b2fb558a447e Transvirtuals servers have gone down again - MachShip will advise once they are back up for clients to manifest https://status.machship.com/incident/593940 Fri, 03 Nov 2023 04:15:42 -0000 https://status.machship.com/incident/593940#352003f5d1401f2ba394ff96f888db55d6a625c54362730c6e25931faf767460 MachShip can see that connections can be established to the Transvirtual carriers - clients are encouraged to re-attempt the manifest https://status.machship.com/incident/593940 Fri, 03 Nov 2023 03:22:05 -0000 https://status.machship.com/incident/593940#7a447d9a1a40528f2fc82c263d526db9ba79ef6b3a918bcb444ef68281bee994 Currently Transvirtual are having server issues - this is causing a number of carriers in MachShip to return either of the errors below: - There was an error sending consignments to VT Freight Express - Please Try Again Later - There was an error sending consignments to Generic XML Carrier - Please Try Again Later MachShip hs raised a support ticket with transvirtual and will advise once manifesting is possible https://status.machship.com/incident/593941 Wed, 25 Oct 2023 02:50:40 -0000 https://status.machship.com/incident/593941#88fdc4953c000125c2aeb74d359583c9fccb6e875f08f375ba41159b39daeaab Capital has now resolved this issue and bookings will run as normal in QLD https://status.machship.com/incident/593941 Wed, 25 Oct 2023 02:36:54 -0000 https://status.machship.com/incident/593941#3c56f5c20334938b679cfedec4b8ce2f17786081bc1661c90d5a78f9e4c41392 We are continuing to investigate this issue. https://status.machship.com/incident/593941 Wed, 25 Oct 2023 02:29:28 -0000 https://status.machship.com/incident/593941#f586eb1cbd22a0b1bbef6c829015c70f7d23ac1cede473a531462c8ac0f21bd8 Currently, there is an issue in the Capital Transport booking system for Queensland-based jobs. Capital is investigating this now, and we will update as information becomes available. https://status.machship.com/incident/593942 Sun, 24 Sep 2023 12:00:25 -0000 https://status.machship.com/incident/593942#9e0fa70c1041d79b042439731ce63cbd5cfc1f625c4828654b71c68b79518e5f This incident has been resolved. https://status.machship.com/incident/593943 Fri, 22 Sep 2023 01:22:18 -0000 https://status.machship.com/incident/593943#c6769947c3edbb3fc35f496ea30c8aef232d9aea46e103c91448af3ea356410f This incident has been resolved. https://status.machship.com/incident/593943 Fri, 22 Sep 2023 00:54:01 -0000 https://status.machship.com/incident/593943#da4b26ea44791eb53ec70e85f0cc25d6a13454bc13f75833f6dde762afb4aff9 Cloudflare have updated their status and have implemented a fix and they are continuing to monitor: https://www.cloudflarestatus.com/ We will continue to monitor from our side https://status.machship.com/incident/593942 Fri, 22 Sep 2023 00:31:20 -0000 https://status.machship.com/incident/593942#459f37cf09b6a00af7306dfa0abda495ce5a4f4c1423f468299d6d155e28ea2f Carrier Update: The issue with the booking/manifesting cons with TGE (Toll) is now fixed. Client's are advised to proceed and try booking cons with TGE. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593943 Fri, 22 Sep 2023 00:19:56 -0000 https://status.machship.com/incident/593943#2dda1efa0153cf804be8af53237dd0ddd0bc78ea0e03932344ef2a3ebd0d9f97 Cloudflare, who protects MachShip from DDoS and other types of attacks, is having some intermittent issues: https://www.cloudflarestatus.com/incidents/2n51msydpw39 You may see the website not respond at times; if this happens, please refresh and try again. We will monitor the Cloudflare issues and report back once Cloudflare considers the problem rectified. https://status.machship.com/incident/593942 Thu, 21 Sep 2023 23:41:54 -0000 https://status.machship.com/incident/593942#20909fb0dc07da0b934b616b7fee3f8f4b2584efe5827213efc5f3ad33642e7e Carrier Update: Unfortunately TGE (Toll) are experiencing an internal issue affecting Intermodal and Tasmania Rate and Booking requests. Further updates within the next 30 minutes as per Toll. https://status.machship.com/incident/593942 Thu, 21 Sep 2023 23:24:46 -0000 https://status.machship.com/incident/593942#203f1eb8f2e587203d8579f80874aadc222d62127f9a6c1c38f87807d2c870f3 Clients are unable to manifest cons with TGE returning server error exception. MachShip has sent an email with TGE to further confirm/check and will advise any updates available. https://status.machship.com/incident/593944 Sat, 16 Sep 2023 07:01:20 -0000 https://status.machship.com/incident/593944#1767c02b5f9174cc3a5d990c9860346c26a548215f9a89306c46faf1982ebd6c The scheduled maintenance has been completed. https://status.machship.com/incident/593944 Sat, 16 Sep 2023 07:01:00 +0000 https://status.machship.com/incident/593944#db39284f7d1130e480547315abf57b1b116a9d71d09b0fd65a038eb7cd086c01 Maintenance completed https://status.machship.com/incident/593944 Thu, 14 Sep 2023 14:02:15 -0000 https://status.machship.com/incident/593944#1767c02b5f9174cc3a5d990c9860346c26a548215f9a89306c46faf1982ebd6c The scheduled maintenance has been completed. https://status.machship.com/incident/593944 Thu, 14 Sep 2023 14:01:00 -0000 https://status.machship.com/incident/593944#1767c02b5f9174cc3a5d990c9860346c26a548215f9a89306c46faf1982ebd6c The scheduled maintenance has been completed. https://status.machship.com/incident/593944 Thu, 14 Sep 2023 13:01:10 -0000 https://status.machship.com/incident/593944#1767c02b5f9174cc3a5d990c9860346c26a548215f9a89306c46faf1982ebd6c The scheduled maintenance has been completed. https://status.machship.com/incident/593945 Mon, 11 Sep 2023 11:19:49 -0000 https://status.machship.com/incident/593945#0fcf9d39b5170ba8fad541c6ccc448f97a247d98c8f0a4e1c3ffa4b53d71071b Hi All, This is Mike McKay, the CEO at MachShip. Firstly, can I thank you all, our valuable customers, for your patience today as we worked to resolve the issues with the "slowness" of the system. As you know, MachShip is generally a very stable and performant platform and we constantly strive to have our uptime and reliability exceed our customers' expectations. Unfortunately, today we have fallen short with the issues we faced this morning. Over the weekend, we moved our hosting from one provider to another, much larger provider, to get us ready for future scalability and security requirements. When moving systems between hosting providers, often there are small differences in the way things work that are not easily identified, and often do not present themselves until there is a significant load on the platform. As MachShip is B2B software servicing the Australian market, our significant loads are seen primarily in the mornings, between 6am and midday, Melbourne time, as that is when most of the bookings and such are being added by you, our customers. We moved the platform over to the new hosting on Friday night, and over the weekend we fixed several small issues that we could identify, and worked to do as much testing as we could to try to ensure there would be no issues this morning when the load picked up. Unfortunately, there was still the remaining issue of which we were not aware, which has caused the slowness this morning and into this evening. Long story short, the issues we faced today were related to our database and in particular, its ability to handle the amount of requests that it needs to during our busy periods. Our new hosting required that we tweak some fairly obscure settings to allow our database to handle that load. Unfortunately, computers \(and in particular, virtualised servers\) being the extremely technical and at times challenging beasts that they are, even for experts, it took us many hours of trial and error to finally find a fix. Once we found that fix and rolled it out, we saw that the performance of the platform was back to its usual speedy nature, and at that time we have considered the issue as fixed. We sincerely apologise to you, our customers, and to our extended user base for the inconvenience that this no doubt caused to you today. Please rest assured that we will continue to closely monitor our systems and whilst we don't anticipate further issues, we will be right on top of them should the pop up. I would like to take the opportunity to provide some further background as to why we're making the changes we are and what we've changed; here are some of the major changes: * We have moved our hosting to Equinix, who is one of the largest datacenter providers in the world, to ensure that we can scale our services effectively infinitely into the future, from both a volume and geographic perspective. * We have moved to more advanced storage that will allow us to speed up our systems going forward, and to allow us to have more control and visibility over our underlying infrastructure. * We have moved to using BGP for routing traffic into our network, moving us closer to the core internet infrastructure and allowing us to host our services in different places without the need to change our IP addresses going forward. * We have placed Cloudflare's enterprise protection services in front of our systems to provide more security and protection from attacks such as DDoS. * We moved our services from a Melbourne location to Equinix's Sydney datacenter, as step one of our move. * We will be, in the near future, having a full copy of our systems and data running in Equinix's Melbourne datacenter, to provide physical redundancy. * We have different internet providers in both sites to ensure that no problems with a single internet provider can bring MachShip down, and so that we can route around those issues if that ever does happen. There are many more changes coming in the near future, especially focussed on redundancy and security, to ensure that we can provide you, our customers, with a product that you can continue to trust. Should you have any further questions relating to the outage or what we're planning to do in the future, please feel free to reach out to our support team. Once again, please accept our sincerest apologies for the inconvenience caused to you and your customers this morning. Michael McKay CEO MachShip https://status.machship.com/incident/593945 Mon, 11 Sep 2023 11:19:15 -0000 https://status.machship.com/incident/593945#698dd40c35081ceab74771071807814c01ca28bf0fb86ef2ff7211a61630ab79 Hi All, This is Mike McKay, the CEO at MachShip. Firstly, can I thank you all, our valuable customers, for your patience today as we worked to resolve the issues with the "slowness" of the system. As you know, MachShip is generally a very stable and performant platform and we constantly strive to have our uptime and reliability exceed our customers' expectations. Unfortunately, today we have fallen short with the issues we faced this morning. Over the weekend, we moved our hosting from one provider to another, much larger provider, to get us ready for future scalability and security requirements. When moving systems between hosting providers, often there are small differences in the way things work that are not easily identified, and often do not present themselves until there is a significant load on the platform. As MachShip is B2B software servicing the Australian market, our significant loads are seen primarily in the mornings, between 6am and midday, Melbourne time, as that is when most of the bookings and such are being added by you, our customers. We moved the platform over to the new hosting on Friday night, and over the weekend we fixed several small issues that we could identify, and worked to do as much testing as we could to try to ensure there would be no issues this morning when the load picked up. Unfortunately, there was still the remaining issue of which we were not aware, which has caused the slowness this morning and into this evening. Long story short, the issues we faced today were related to our database and in particular, its ability to handle the amount of requests that it needs to during our busy periods. Our new hosting required that we tweak some fairly obscure settings to allow our database to handle that load. Unfortunately, computers \(and in particular, virtualised servers\) being the extremely technical and at times challenging beasts that they are, even for experts, it took us many hours of trial and error to finally find a fix. Once we found that fix and rolled it out, we saw that the performance of the platform was back to its usual speedy nature, and at that time we have considered the issue as fixed. We sincerely apologise to you, our customers, and to our extended user base for the inconvenience that this no doubt caused to you today. Please rest assured that we will continue to closely monitor our systems and whilst we don't anticipate further issues, we will be right on top of them should the pop up. I would like to take the opportunity to provide some further background as to why we're making the changes we are and what we've changed; here are some of the major changes: * We have moved our hosting to Equinix, who is one of the largest datacenter providers in the world, to ensure that we can scale our services effectively infinitely into the future, from both a volume and geographic perspective. * We have moved to more advanced storage that will allow us to speed up our systems going forward, and to allow us to have more control and visibility over our underlying infrastructure. * We have moved to using BGP for routing traffic into our network, moving us closer to the core internet infrastructure and allowing us to host our services in different places without the need to change our IP addresses going forward. * We have placed Cloudflare's enterprise protection services in front of our systems to provide more security and protection from attacks such as DDoS. * We moved our services from a Melbourne location to Equinix's Sydney datacenter, as step one of our move. * We will be, in the near future, having a full copy of our systems and data running in Equinix's Melbourne datacenter, to provide physical redundancy. * We have different internet providers in both sites to ensure that no problems with a single internet provider can bring MachShip down, and so that we can route around those issues if that ever does happen. There are many more changes coming in the near future, especially focussed on redundancy and security, to ensure that we can provide you, our customers, with a product that you can continue to trust. Should you have any further questions relating to the outage or what we're planning to do in the future, please feel free to reach out to our support team. Once again, please accept our sincerest apologies for the inconvenience caused to you and your customers this morning. Michael McKay CEO MachShip https://status.machship.com/incident/593945 Mon, 11 Sep 2023 11:19:15 -0000 https://status.machship.com/incident/593945#698dd40c35081ceab74771071807814c01ca28bf0fb86ef2ff7211a61630ab79 Hi All, This is Mike McKay, the CEO at MachShip. Firstly, can I thank you all, our valuable customers, for your patience today as we worked to resolve the issues with the "slowness" of the system. As you know, MachShip is generally a very stable and performant platform and we constantly strive to have our uptime and reliability exceed our customers' expectations. Unfortunately, today we have fallen short with the issues we faced this morning. Over the weekend, we moved our hosting from one provider to another, much larger provider, to get us ready for future scalability and security requirements. When moving systems between hosting providers, often there are small differences in the way things work that are not easily identified, and often do not present themselves until there is a significant load on the platform. As MachShip is B2B software servicing the Australian market, our significant loads are seen primarily in the mornings, between 6am and midday, Melbourne time, as that is when most of the bookings and such are being added by you, our customers. We moved the platform over to the new hosting on Friday night, and over the weekend we fixed several small issues that we could identify, and worked to do as much testing as we could to try to ensure there would be no issues this morning when the load picked up. Unfortunately, there was still the remaining issue of which we were not aware, which has caused the slowness this morning and into this evening. Long story short, the issues we faced today were related to our database and in particular, its ability to handle the amount of requests that it needs to during our busy periods. Our new hosting required that we tweak some fairly obscure settings to allow our database to handle that load. Unfortunately, computers \(and in particular, virtualised servers\) being the extremely technical and at times challenging beasts that they are, even for experts, it took us many hours of trial and error to finally find a fix. Once we found that fix and rolled it out, we saw that the performance of the platform was back to its usual speedy nature, and at that time we have considered the issue as fixed. We sincerely apologise to you, our customers, and to our extended user base for the inconvenience that this no doubt caused to you today. Please rest assured that we will continue to closely monitor our systems and whilst we don't anticipate further issues, we will be right on top of them should the pop up. I would like to take the opportunity to provide some further background as to why we're making the changes we are and what we've changed; here are some of the major changes: * We have moved our hosting to Equinix, who is one of the largest datacenter providers in the world, to ensure that we can scale our services effectively infinitely into the future, from both a volume and geographic perspective. * We have moved to more advanced storage that will allow us to speed up our systems going forward, and to allow us to have more control and visibility over our underlying infrastructure. * We have moved to using BGP for routing traffic into our network, moving us closer to the core internet infrastructure and allowing us to host our services in different places without the need to change our IP addresses going forward. * We have placed Cloudflare's enterprise protection services in front of our systems to provide more security and protection from attacks such as DDoS. * We moved our services from a Melbourne location to Equinix's Sydney datacenter, as step one of our move. * We will be, in the near future, having a full copy of our systems and data running in Equinix's Melbourne datacenter, to provide physical redundancy. * We have different internet providers in both sites to ensure that no problems with a single internet provider can bring MachShip down, and so that we can route around those issues if that ever does happen. There are many more changes coming in the near future, especially focussed on redundancy and security, to ensure that we can provide you, our customers, with a product that you can continue to trust. Should you have any further questions relating to the outage or what we're planning to do in the future, please feel free to reach out to our support team. Once again, please accept our sincerest apologies for the inconvenience caused to you and your customers this morning. Michael McKay CEO MachShip https://status.machship.com/incident/593945 Mon, 11 Sep 2023 11:19:15 -0000 https://status.machship.com/incident/593945#698dd40c35081ceab74771071807814c01ca28bf0fb86ef2ff7211a61630ab79 Hi All, This is Mike McKay, the CEO at MachShip. Firstly, can I thank you all, our valuable customers, for your patience today as we worked to resolve the issues with the "slowness" of the system. As you know, MachShip is generally a very stable and performant platform and we constantly strive to have our uptime and reliability exceed our customers' expectations. Unfortunately, today we have fallen short with the issues we faced this morning. Over the weekend, we moved our hosting from one provider to another, much larger provider, to get us ready for future scalability and security requirements. When moving systems between hosting providers, often there are small differences in the way things work that are not easily identified, and often do not present themselves until there is a significant load on the platform. As MachShip is B2B software servicing the Australian market, our significant loads are seen primarily in the mornings, between 6am and midday, Melbourne time, as that is when most of the bookings and such are being added by you, our customers. We moved the platform over to the new hosting on Friday night, and over the weekend we fixed several small issues that we could identify, and worked to do as much testing as we could to try to ensure there would be no issues this morning when the load picked up. Unfortunately, there was still the remaining issue of which we were not aware, which has caused the slowness this morning and into this evening. Long story short, the issues we faced today were related to our database and in particular, its ability to handle the amount of requests that it needs to during our busy periods. Our new hosting required that we tweak some fairly obscure settings to allow our database to handle that load. Unfortunately, computers \(and in particular, virtualised servers\) being the extremely technical and at times challenging beasts that they are, even for experts, it took us many hours of trial and error to finally find a fix. Once we found that fix and rolled it out, we saw that the performance of the platform was back to its usual speedy nature, and at that time we have considered the issue as fixed. We sincerely apologise to you, our customers, and to our extended user base for the inconvenience that this no doubt caused to you today. Please rest assured that we will continue to closely monitor our systems and whilst we don't anticipate further issues, we will be right on top of them should the pop up. I would like to take the opportunity to provide some further background as to why we're making the changes we are and what we've changed; here are some of the major changes: * We have moved our hosting to Equinix, who is one of the largest datacenter providers in the world, to ensure that we can scale our services effectively infinitely into the future, from both a volume and geographic perspective. * We have moved to more advanced storage that will allow us to speed up our systems going forward, and to allow us to have more control and visibility over our underlying infrastructure. * We have moved to using BGP for routing traffic into our network, moving us closer to the core internet infrastructure and allowing us to host our services in different places without the need to change our IP addresses going forward. * We have placed Cloudflare's enterprise protection services in front of our systems to provide more security and protection from attacks such as DDoS. * We moved our services from a Melbourne location to Equinix's Sydney datacenter, as step one of our move. * We will be, in the near future, having a full copy of our systems and data running in Equinix's Melbourne datacenter, to provide physical redundancy. * We have different internet providers in both sites to ensure that no problems with a single internet provider can bring MachShip down, and so that we can route around those issues if that ever does happen. There are many more changes coming in the near future, especially focussed on redundancy and security, to ensure that we can provide you, our customers, with a product that you can continue to trust. Should you have any further questions relating to the outage or what we're planning to do in the future, please feel free to reach out to our support team. Once again, please accept our sincerest apologies for the inconvenience caused to you and your customers this morning. Michael McKay CEO MachShip https://status.machship.com/incident/593945 Mon, 11 Sep 2023 11:13:00 -0000 https://status.machship.com/incident/593945#54fced2d237f7a5bc0596549f05df7f7e84ab3f58db66e83eaf846f895bffa3f The team wishes to advise that the issues affecting the performance and stability of the platform have been resolved. Clients should now be seeing the regular performance on the platform. A post-mortem for this issue will be posted shortly. https://status.machship.com/incident/593945 Mon, 11 Sep 2023 10:41:04 -0000 https://status.machship.com/incident/593945#eb91055d8705c28e3b4f5a1fcd57fbfae5a113f78344c1e180f03160f68052e7 Update. Work is continuing in the effort to resolve the issues that have caused performance and stability problems on the MachShip platform since early Monday, September 11th 2023 We will continue to provide updates as we work towards a permanent fix. https://status.machship.com/incident/593945 Mon, 11 Sep 2023 06:47:14 -0000 https://status.machship.com/incident/593945#dc05eb95cc6a1eefe61016148edc85cae7b524e15ad054c130d823a384ae7f1e Update: The issue causing performance and stability-related problems within the MachShip platform still exists within the system. The teams working on a solution to this will continue to work on finding a fix to the problem to ensure returning stability. We will provide further updates when available. https://status.machship.com/incident/593945 Mon, 11 Sep 2023 04:32:16 -0000 https://status.machship.com/incident/593945#627522bc2ec71926ed70a58e7e1bbafbdff55836c09c41c5ff38148b306162d7 As a further update - 2:32pm Work is continuing to apply a fix to the issue. At this time, the MachShip team is unable to provide ETA on when clients will begin to see restored performance and stability. When information is made available to our support team, they will be sure to advise https://status.machship.com/incident/593945 Mon, 11 Sep 2023 03:23:50 -0000 https://status.machship.com/incident/593945#82a4d0bf19ce2549ce72f0e304fe194b58ba6eb91d8af10b2af05973b34d574a The work to fix the issue within the database performance is continuing. Users will still be experiencing poor performance and stability from the MachShip platform. As advised previously, this issue is being worked on by the entirety of the MachShip backend teams and we hope to have a resolution for the customer base soon https://status.machship.com/incident/593945 Mon, 11 Sep 2023 01:53:01 -0000 https://status.machship.com/incident/593945#1185330a39d8289879338c714eac899048f14fcae82277da9ec87ed47c80b9bf As a further update, the issue has been identified and isolated to MachShip's database and how it is performing. Currently our senior team as well score members of the infrastructure and database team are working through further isolate and fix the issue https://status.machship.com/incident/593945 Mon, 11 Sep 2023 01:23:05 -0000 https://status.machship.com/incident/593945#1e7618b53add4803ba321db2de88fe7999d52c34f8ddb150fa32d59b9437ebe3 As an Update. The issues affecting performance on the MachShip platform, which have been felt since early this morning, are still being seen. The senior team is in the process of working through a resolution plan to restore the stability of the system. We will continue to attempt to provide relevant updates when they are available. MachShip understands the impact this incident is having on users and appreciates your patience as we work to return to normal performance. https://status.machship.com/incident/593945 Sun, 10 Sep 2023 23:26:29 -0000 https://status.machship.com/incident/593945#35d60217bcf73bbb4c1c06a6795a84eb83ef57f83ec853e2c08ede8e97f8f463 As an Update, this P1 Incident is being investigated by all senior members of the MachShip team We will continue to provide updates as they are available https://status.machship.com/incident/593945 Sun, 10 Sep 2023 23:04:50 -0000 https://status.machship.com/incident/593945#644415b09457d2c51ded109ca0ba2101a0253bbea04599ab5f42145a60064b9b There are reports of performance and Access issues with the MachShip application. The team is investigating this and we will provide advice as this is available https://status.machship.com/incident/593946 Fri, 08 Sep 2023 23:00:46 -0000 https://status.machship.com/incident/593946#a7f54d73d41a1d8152c57a6e40a56bc26f9355ae2c9493a7061bd3bfb382c7e6 This incident has been resolved. https://status.machship.com/incident/593947 Fri, 08 Sep 2023 17:00:00 +0000 https://status.machship.com/incident/593947#3aa55dad806a1b76d5d354332d40fe3010fb2841de8c50a0b45d6bbafe2ed982 Maintenance completed https://status.machship.com/incident/593947 Fri, 08 Sep 2023 15:23:11 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593947 Fri, 08 Sep 2023 12:30:01 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593947 Fri, 08 Sep 2023 12:30:00 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593947 Fri, 08 Sep 2023 04:58:20 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593948 Thu, 07 Sep 2023 02:53:29 -0000 https://status.machship.com/incident/593948#5b0c406f8d2578dc23fc6e6b9d1f946f2d7dbd039f0b706c7e8c59f69048f2e0 This incident has been resolved. https://status.machship.com/incident/593946 Thu, 07 Sep 2023 02:53:22 -0000 https://status.machship.com/incident/593946#4b43514def1002faa6e9edd819e2ddf86747017fd98f3232a1e10e82816fc2e2 It appears that the Startrack endpoint is back up and running - though we are yet to get full confirmation from the carrier Users are advised to re-attempt to manifest and MachShip will continue to monitor https://status.machship.com/incident/593948 Thu, 07 Sep 2023 02:19:05 -0000 https://status.machship.com/incident/593948#7235ff8fe3802fa3cf6f17df92ffb64f35bc7961890696c34493d3f0e49c39a2 Northline advised this issue will be fixed https://status.machship.com/incident/593946 Thu, 07 Sep 2023 02:15:32 -0000 https://status.machship.com/incident/593946#384dc8f506fe7787256078ff59bde8581b1415f60c64062c2bf8a1f6bb7d0d17 Clients are currently facing Errors manifesting Startrack consignments with Pickup Bookings We have lodged a ticket with the Startrack team and will advise when information is available https://status.machship.com/incident/593948 Thu, 07 Sep 2023 01:10:10 -0000 https://status.machship.com/incident/593948#1adc0a9611da576a06b7cf151025bca40be49cd798fa753fa181eb906ec9d7cd Clients are unable to manifest consignments with Northline. MachShip has sent an email to the carrier to confirm any server issues on their end. Any available updates will be provided once made available. https://status.machship.com/incident/593949 Mon, 04 Sep 2023 22:26:57 -0000 https://status.machship.com/incident/593949#bd7f446017174df169b05f5e57df28fd673c479082f8be5ac2ff20a1e5b1cb76 This issue has now been resolved https://status.machship.com/incident/593949 Mon, 04 Sep 2023 21:37:17 -0000 https://status.machship.com/incident/593949#4ea011508099a9557aae7e768ec070e5dd9187ffc6d5a1db673179a54adca61a Currently, there is an issue that is affecting pricing returning for Capital Transport. This is being worked on with their team, and MachShip will advise once there is a resolution. https://status.machship.com/incident/593950 Mon, 04 Sep 2023 07:52:02 -0000 https://status.machship.com/incident/593950#10943d30c1732520f0c3c304fbfc6938e891c767377be38640ced8a232eb6fa1 Carrier Update: I just sent a note out. We are back up and running. Confirmed Aramex is now back up and running and clients should be able to proceed generating routes and booking consignments. https://status.machship.com/incident/593950 Mon, 04 Sep 2023 05:38:34 -0000 https://status.machship.com/incident/593950#56bd361206170ee698d087b52d8836700f5b665e4e0e8c1acd4d3dddd0c3b33b Aramex's portal and system appear to be back - but we are yet to receive a confirmed fix from their team MachShip will continue to monitor and advise once confirmation of the fix has been recieved https://status.machship.com/incident/593950 Mon, 04 Sep 2023 05:10:28 -0000 https://status.machship.com/incident/593950#b52d491890a52078b5d083a7befa58db62c808280ec4f92ff9023031977a818f Currently their is an Aramex Outage accross their MyFastway systems Clients will be unable to return pricing or book consignments We will update as information is available https://status.machship.com/incident/593951 Mon, 04 Sep 2023 00:01:17 -0000 https://status.machship.com/incident/593951#7998a591d7c64ea50cffd9b39f9fe957d0add3bce26c1475b93fee4e9da3eca2 All-purpose has resolved these issues https://status.machship.com/incident/593951 Sun, 03 Sep 2023 23:29:36 -0000 https://status.machship.com/incident/593951#ca83ab27ada62a57a0eefee1f34c17cbc939f47dd24d1a06c5566b180a399da0 Currently, All Purpose Transport is experiencing issues with their servers. As such, clients are facing errors when manifesting. We have raised this with their IT team and will advise as soon as information is available https://status.machship.com/incident/593947 Sat, 02 Sep 2023 11:59:58 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593947 Wed, 30 Aug 2023 08:21:16 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593947 Tue, 29 Aug 2023 02:04:24 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593947 Mon, 28 Aug 2023 00:12:49 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593952 Sun, 27 Aug 2023 14:30:14 -0000 https://status.machship.com/incident/593952#3e6bbc1841bd3a48172690f78bc474f14ee9ca420ae1b5c6dd11d13f383bd1ee The scheduled maintenance has been completed. https://status.machship.com/incident/593952 Sun, 27 Aug 2023 14:30:00 +0000 https://status.machship.com/incident/593952#6bc2ec5f6061e4d52d42032c0ae3cae22a506c55b1a0bd877401cc37ca0fb669 Maintenance completed https://status.machship.com/incident/593952 Sun, 27 Aug 2023 13:01:04 -0000 https://status.machship.com/incident/593952#3e6bbc1841bd3a48172690f78bc474f14ee9ca420ae1b5c6dd11d13f383bd1ee The scheduled maintenance has been completed. https://status.machship.com/incident/593952 Sun, 27 Aug 2023 13:00:00 -0000 https://status.machship.com/incident/593952#3e6bbc1841bd3a48172690f78bc474f14ee9ca420ae1b5c6dd11d13f383bd1ee The scheduled maintenance has been completed. https://status.machship.com/incident/593952 Sun, 27 Aug 2023 11:59:59 -0000 https://status.machship.com/incident/593952#3e6bbc1841bd3a48172690f78bc474f14ee9ca420ae1b5c6dd11d13f383bd1ee The scheduled maintenance has been completed. https://status.machship.com/incident/593953 Sat, 26 Aug 2023 12:31:49 -0000 https://status.machship.com/incident/593953#b9eb02435e87f65a76150b6f893bc399f85cec1d4052703f9d42b2299ad7e87d The scheduled maintenance has been completed. https://status.machship.com/incident/593953 Sat, 26 Aug 2023 12:30:00 +0000 https://status.machship.com/incident/593953#b6d53203b52e0f68c1066aa7dd5ecf95312ae1a1b9328ad62f4ec3eac3d2ddfd Maintenance completed https://status.machship.com/incident/593953 Sat, 26 Aug 2023 12:02:11 -0000 https://status.machship.com/incident/593953#b9eb02435e87f65a76150b6f893bc399f85cec1d4052703f9d42b2299ad7e87d The scheduled maintenance has been completed. https://status.machship.com/incident/593953 Sat, 26 Aug 2023 12:00:00 -0000 https://status.machship.com/incident/593953#b9eb02435e87f65a76150b6f893bc399f85cec1d4052703f9d42b2299ad7e87d The scheduled maintenance has been completed. https://status.machship.com/incident/593953 Sat, 26 Aug 2023 11:00:00 -0000 https://status.machship.com/incident/593953#b9eb02435e87f65a76150b6f893bc399f85cec1d4052703f9d42b2299ad7e87d The scheduled maintenance has been completed. https://status.machship.com/incident/593954 Fri, 25 Aug 2023 21:00:25 -0000 https://status.machship.com/incident/593954#fdd2d8eda3f2be39a79bc32309642e2e048b85482b965931b936789b39fdd94e The scheduled maintenance has been completed. https://status.machship.com/incident/593954 Fri, 25 Aug 2023 21:00:00 +0000 https://status.machship.com/incident/593954#34fb6ab405eaf0295c4a3d3371dada068e8246ee412283cf98543bdea9af9272 Maintenance completed https://status.machship.com/incident/593955 Fri, 25 Aug 2023 14:02:03 -0000 https://status.machship.com/incident/593955#4db5a1b5753cd53b03077dd335a9f7f43677d0bf11bacecf726ad5e353e65557 The scheduled maintenance has been completed. https://status.machship.com/incident/593955 Fri, 25 Aug 2023 14:00:00 +0000 https://status.machship.com/incident/593955#4d45f38cf04136f3193084cdac301ccbb5faf1c9b1176cde594cc9b24cfc2616 Maintenance completed https://status.machship.com/incident/593955 Fri, 25 Aug 2023 13:01:07 -0000 https://status.machship.com/incident/593955#4db5a1b5753cd53b03077dd335a9f7f43677d0bf11bacecf726ad5e353e65557 The scheduled maintenance has been completed. https://status.machship.com/incident/593955 Fri, 25 Aug 2023 13:00:00 -0000 https://status.machship.com/incident/593955#4db5a1b5753cd53b03077dd335a9f7f43677d0bf11bacecf726ad5e353e65557 The scheduled maintenance has been completed. https://status.machship.com/incident/593954 Fri, 25 Aug 2023 12:00:14 -0000 https://status.machship.com/incident/593954#fdd2d8eda3f2be39a79bc32309642e2e048b85482b965931b936789b39fdd94e The scheduled maintenance has been completed. https://status.machship.com/incident/593954 Fri, 25 Aug 2023 12:00:00 -0000 https://status.machship.com/incident/593954#fdd2d8eda3f2be39a79bc32309642e2e048b85482b965931b936789b39fdd94e The scheduled maintenance has been completed. https://status.machship.com/incident/593955 Fri, 25 Aug 2023 11:59:59 -0000 https://status.machship.com/incident/593955#4db5a1b5753cd53b03077dd335a9f7f43677d0bf11bacecf726ad5e353e65557 The scheduled maintenance has been completed. https://status.machship.com/incident/593954 Fri, 25 Aug 2023 10:59:57 -0000 https://status.machship.com/incident/593954#fdd2d8eda3f2be39a79bc32309642e2e048b85482b965931b936789b39fdd94e The scheduled maintenance has been completed. https://status.machship.com/incident/593956 Wed, 16 Aug 2023 05:45:41 -0000 https://status.machship.com/incident/593956#99d67c7dad99150388c59d7f98c9e5d5e50b8f46d44712f4fe7470a35cd8d144 Gold Tigers systems are back up and running https://status.machship.com/incident/593956 Wed, 16 Aug 2023 05:05:31 -0000 https://status.machship.com/incident/593956#ef8964e9fc492694081469d652df17b515aa181d337c24277f83f0c9147cd92a Gold Tiger have reported that there may be errors pushing data to their systems due to a network outage on their side. This may result in manifesting errors within MachShip. Gold Tiger IT are working on this and MachShip will advise when this is back up and running https://status.machship.com/incident/593957 Fri, 11 Aug 2023 04:52:39 -0000 https://status.machship.com/incident/593957#d33c48bc16ef688303bdece55ef306c6379767f651f6a9adb8db4a3ebc062f28 Couriers Please have advised that this issue has been resolved https://status.machship.com/incident/593957 Fri, 11 Aug 2023 00:06:35 -0000 https://status.machship.com/incident/593957#f62bca58cfa9467a57ba93d5b950495ff3ef3e17bad73fb6ef9410e435e38d5b Clients are unable to manifest consignments with Couriers Please returns error upon manifesting. MachShip has sent an email with the carrier to further check and confirm on the issue and will advise once made available. https://status.machship.com/incident/593947 Wed, 09 Aug 2023 23:29:32 -0000 https://status.machship.com/incident/593947#d12c02133b0e2b638a7f4fc1df21e377bc33238646e73032f0b93b22c320a318 The scheduled maintenance has been completed. https://status.machship.com/incident/593958 Mon, 07 Aug 2023 15:49:17 -0000 https://status.machship.com/incident/593958#024c19edcd595469c374f1e229e06309a2ae6d12098573a1de6c2a96fbb264da Clients confirmed to be able to successfully manifest cons with TNT. https://status.machship.com/incident/593958 Mon, 07 Aug 2023 05:00:41 -0000 https://status.machship.com/incident/593958#ad8b30bbdd8d5d45bd3aef279459e1a1eb18540a53c321ccde423b41ab47f5f1 Carrier has confirmed the issue has been fixed on their end. Clients should now be able to try and manifest their TNT consignments. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593958 Mon, 07 Aug 2023 03:06:00 -0000 https://status.machship.com/incident/593958#4f5b2879074cad773357b7867e47f4eee55e2f75c31b663a413849b2bccb24d6 Clients are unable to manifest cons with TNT, returning `Consignment error occurs` notif upon manifest. MachShip has sent an email to the carrier to further confirm and will provide update once made available. https://status.machship.com/incident/593959 Sat, 05 Aug 2023 17:00:07 -0000 https://status.machship.com/incident/593959#0bc36d4cd5caf122c8fcba7aa895e3d2223b48e114c7077f6d4bead49f6fdb39 The scheduled maintenance has been completed. https://status.machship.com/incident/593959 Sat, 05 Aug 2023 17:00:00 +0000 https://status.machship.com/incident/593959#aa2322ae9285b2b73df0a997a9e14e09584c5152ae4900475204002752d4af0d Maintenance completed https://status.machship.com/incident/593959 Sat, 05 Aug 2023 12:00:58 -0000 https://status.machship.com/incident/593959#0bc36d4cd5caf122c8fcba7aa895e3d2223b48e114c7077f6d4bead49f6fdb39 The scheduled maintenance has been completed. https://status.machship.com/incident/593959 Sat, 05 Aug 2023 12:00:00 -0000 https://status.machship.com/incident/593959#0bc36d4cd5caf122c8fcba7aa895e3d2223b48e114c7077f6d4bead49f6fdb39 The scheduled maintenance has been completed. https://status.machship.com/incident/593959 Sat, 05 Aug 2023 11:00:47 -0000 https://status.machship.com/incident/593959#0bc36d4cd5caf122c8fcba7aa895e3d2223b48e114c7077f6d4bead49f6fdb39 The scheduled maintenance has been completed. https://status.machship.com/incident/593960 Sat, 05 Aug 2023 10:00:10 -0000 https://status.machship.com/incident/593960#5671e5b4fa9025eafa810aa2d84406bff63206ed4948b446a72639fd3a0fbb54 The scheduled maintenance has been completed. https://status.machship.com/incident/593960 Sat, 05 Aug 2023 10:00:00 +0000 https://status.machship.com/incident/593960#f28f2bf002a12306801ea305884fb9e9fc342c7aa299c8dd714dedce9fc49d9c Maintenance completed https://status.machship.com/incident/593960 Fri, 04 Aug 2023 12:01:26 -0000 https://status.machship.com/incident/593960#5671e5b4fa9025eafa810aa2d84406bff63206ed4948b446a72639fd3a0fbb54 The scheduled maintenance has been completed. https://status.machship.com/incident/593960 Fri, 04 Aug 2023 12:00:00 -0000 https://status.machship.com/incident/593960#5671e5b4fa9025eafa810aa2d84406bff63206ed4948b446a72639fd3a0fbb54 The scheduled maintenance has been completed. https://status.machship.com/incident/593960 Fri, 04 Aug 2023 11:00:02 -0000 https://status.machship.com/incident/593960#5671e5b4fa9025eafa810aa2d84406bff63206ed4948b446a72639fd3a0fbb54 The scheduled maintenance has been completed. https://status.machship.com/incident/593959 Thu, 03 Aug 2023 00:08:19 -0000 https://status.machship.com/incident/593959#0bc36d4cd5caf122c8fcba7aa895e3d2223b48e114c7077f6d4bead49f6fdb39 The scheduled maintenance has been completed. https://status.machship.com/incident/593961 Tue, 01 Aug 2023 11:01:19 -0000 https://status.machship.com/incident/593961#398d356a257276595f78c41f11ecf37ea0412e5fbf66ef6a8522e243658b8529 The scheduled maintenance has been completed. https://status.machship.com/incident/593961 Tue, 01 Aug 2023 11:00:00 +0000 https://status.machship.com/incident/593961#9202badfc68887c596843e48f0cb8254166719626987c0a0b2b4232f6be7159a Maintenance completed https://status.machship.com/incident/593961 Tue, 01 Aug 2023 10:01:16 -0000 https://status.machship.com/incident/593961#398d356a257276595f78c41f11ecf37ea0412e5fbf66ef6a8522e243658b8529 The scheduled maintenance has been completed. https://status.machship.com/incident/593961 Tue, 01 Aug 2023 10:00:00 -0000 https://status.machship.com/incident/593961#398d356a257276595f78c41f11ecf37ea0412e5fbf66ef6a8522e243658b8529 The scheduled maintenance has been completed. https://status.machship.com/incident/593961 Tue, 01 Aug 2023 10:00:00 -0000 https://status.machship.com/incident/593961#398d356a257276595f78c41f11ecf37ea0412e5fbf66ef6a8522e243658b8529 The scheduled maintenance has been completed. https://status.machship.com/incident/593962 Fri, 28 Jul 2023 03:58:58 -0000 https://status.machship.com/incident/593962#86954307d2871d1e6c8faf995b203b83a06c729880b57e0a563b7f5b9b932946 This issue has been resolved - clients can now manifest All Purpose consignments https://status.machship.com/incident/593962 Thu, 27 Jul 2023 23:54:20 -0000 https://status.machship.com/incident/593962#0391b3da13fb606fbf1a32077b98d692f942f3f8037313a029ccfd49d31df4d3 Currently All Purpose Transport has some server issues which is preventing MachShip from being able to push data We have raised this with the carrier and will advise once a resolution is established https://status.machship.com/incident/593963 Tue, 25 Jul 2023 11:00:12 -0000 https://status.machship.com/incident/593963#f1a3a78b2d6c33d2b828ad3b06ec44776369636f6d33559f68a2c65676c50240 The scheduled maintenance has been completed. https://status.machship.com/incident/593963 Tue, 25 Jul 2023 11:00:00 +0000 https://status.machship.com/incident/593963#757085b7a5bea21523df50b76429f283de5a942d0ceb2e5c5b4b33cbbbec5cd8 Maintenance completed https://status.machship.com/incident/593963 Tue, 25 Jul 2023 10:00:19 -0000 https://status.machship.com/incident/593963#f1a3a78b2d6c33d2b828ad3b06ec44776369636f6d33559f68a2c65676c50240 The scheduled maintenance has been completed. https://status.machship.com/incident/593963 Tue, 25 Jul 2023 10:00:00 -0000 https://status.machship.com/incident/593963#f1a3a78b2d6c33d2b828ad3b06ec44776369636f6d33559f68a2c65676c50240 The scheduled maintenance has been completed. https://status.machship.com/incident/593963 Tue, 25 Jul 2023 09:00:00 -0000 https://status.machship.com/incident/593963#f1a3a78b2d6c33d2b828ad3b06ec44776369636f6d33559f68a2c65676c50240 The scheduled maintenance has been completed. https://status.machship.com/incident/593964 Sun, 23 Jul 2023 12:01:25 -0000 https://status.machship.com/incident/593964#86e69416144c1fbf752990469f84999a1dd0aff8cdf68a08dd4b119b4f293389 The scheduled maintenance has been completed. https://status.machship.com/incident/593964 Sun, 23 Jul 2023 12:00:00 +0000 https://status.machship.com/incident/593964#0a0271ba792099002dd8056306d47222bbccc675378d670a1142ee584a1cc414 Maintenance completed https://status.machship.com/incident/593965 Sat, 22 Jul 2023 14:00:08 -0000 https://status.machship.com/incident/593965#e9fe02af44f06fe99e957932ddb0789b4db8e84000b776df8ab9009e7f8fadd4 The scheduled maintenance has been completed. https://status.machship.com/incident/593965 Sat, 22 Jul 2023 14:00:00 +0000 https://status.machship.com/incident/593965#34db4ff597332b219a81681c8f4617124741e05191a6ce8e75e8d902362744a9 Maintenance completed https://status.machship.com/incident/593965 Sat, 22 Jul 2023 11:00:07 -0000 https://status.machship.com/incident/593965#e9fe02af44f06fe99e957932ddb0789b4db8e84000b776df8ab9009e7f8fadd4 The scheduled maintenance has been completed. https://status.machship.com/incident/593965 Sat, 22 Jul 2023 11:00:00 -0000 https://status.machship.com/incident/593965#e9fe02af44f06fe99e957932ddb0789b4db8e84000b776df8ab9009e7f8fadd4 The scheduled maintenance has been completed. https://status.machship.com/incident/593965 Sat, 22 Jul 2023 09:59:59 -0000 https://status.machship.com/incident/593965#e9fe02af44f06fe99e957932ddb0789b4db8e84000b776df8ab9009e7f8fadd4 The scheduled maintenance has been completed. https://status.machship.com/incident/593964 Fri, 21 Jul 2023 12:00:13 -0000 https://status.machship.com/incident/593964#86e69416144c1fbf752990469f84999a1dd0aff8cdf68a08dd4b119b4f293389 The scheduled maintenance has been completed. https://status.machship.com/incident/593964 Fri, 21 Jul 2023 12:00:00 -0000 https://status.machship.com/incident/593964#86e69416144c1fbf752990469f84999a1dd0aff8cdf68a08dd4b119b4f293389 The scheduled maintenance has been completed. https://status.machship.com/incident/593964 Fri, 21 Jul 2023 10:59:57 -0000 https://status.machship.com/incident/593964#86e69416144c1fbf752990469f84999a1dd0aff8cdf68a08dd4b119b4f293389 The scheduled maintenance has been completed. https://status.machship.com/incident/593966 Fri, 21 Jul 2023 04:24:12 -0000 https://status.machship.com/incident/593966#afe3ed455019dc929cb316135388a72c60b61a7ef722180a958065c971729b01 This issue has now been resolved https://status.machship.com/incident/593966 Fri, 21 Jul 2023 02:21:14 -0000 https://status.machship.com/incident/593966#39cac36e4dcf7b4f3fbc83f87cfc80607c7f9ade802471aefa490b1c344d1f03 The issue has been identified and we are pushing up a fix now https://status.machship.com/incident/593966 Fri, 21 Jul 2023 01:14:02 -0000 https://status.machship.com/incident/593966#aa5a99666c818a2462393bfe731c9591daa417ac7809f7af2d50f63505ecc6d2 Currently, MachShip is experiencing errors when manifesting to Hunter Express. We have the team investigating and will advise asap https://status.machship.com/incident/593967 Thu, 20 Jul 2023 23:21:51 -0000 https://status.machship.com/incident/593967#a49accabf7b8c37deac1b93fea4e60321e86b41143a59b969cbd5dd319294e67 The issue related to the speed and reliability of our integration layer pushing updates back to clients' integration platforms. When clients were pushing batches of jobs through our middleware layer, we queue the updates that go back to the system to ensure we do not hit any API limits that are in place with the platform. The issue related to these queue locks not being released in a timely manner, so jobs were being blocked from being updated for a period of time by other update jobs. The issue was trigger by a recent upgrade to the integration layer and is now fully operational. Future releases will undergo additional simulated load testing to ensure a similar issue does not occur moving forward https://status.machship.com/incident/593967 Thu, 20 Jul 2023 23:06:32 -0000 https://status.machship.com/incident/593967#aa2b6a512c28a1369ac66bb9f8e4a08691995f805533f762dfd8b6489e4ea4e5 The issue related to the speed and reliability of our integration layer pushing updates back to clients' integration platforms. When clients were pushing batches of jobs through our middleware layer, we queue the updates that go back to the system to ensure we do not hit any API limits that are in place with the platform. The issue related to these queue locks not being released in a timely manner, so jobs were being blocked from being updated for a period of time by other update jobs. The issue was trigger by a recent upgrade to the integration layer and is now fully operational. Future releases will undergo additional simulated load testing to ensure a similar issue does not occur moving forward https://status.machship.com/incident/593967 Thu, 20 Jul 2023 23:06:32 -0000 https://status.machship.com/incident/593967#aa2b6a512c28a1369ac66bb9f8e4a08691995f805533f762dfd8b6489e4ea4e5 The issue related to the speed and reliability of our integration layer pushing updates back to clients' integration platforms. When clients were pushing batches of jobs through our middleware layer, we queue the updates that go back to the system to ensure we do not hit any API limits that are in place with the platform. The issue related to these queue locks not being released in a timely manner, so jobs were being blocked from being updated for a period of time by other update jobs. The issue was trigger by a recent upgrade to the integration layer and is now fully operational. Future releases will undergo additional simulated load testing to ensure a similar issue does not occur moving forward https://status.machship.com/incident/593967 Thu, 20 Jul 2023 23:06:32 -0000 https://status.machship.com/incident/593967#aa2b6a512c28a1369ac66bb9f8e4a08691995f805533f762dfd8b6489e4ea4e5 The issue related to the speed and reliability of our integration layer pushing updates back to clients' integration platforms. When clients were pushing batches of jobs through our middleware layer, we queue the updates that go back to the system to ensure we do not hit any API limits that are in place with the platform. The issue related to these queue locks not being released in a timely manner, so jobs were being blocked from being updated for a period of time by other update jobs. The issue was trigger by a recent upgrade to the integration layer and is now fully operational. Future releases will undergo additional simulated load testing to ensure a similar issue does not occur moving forward https://status.machship.com/incident/593967 Thu, 20 Jul 2023 23:01:23 -0000 https://status.machship.com/incident/593967#5168d9109f304d3ecb2dbaea8dd8a1355ff17a21a0396f3102028172a0d7d435 This issue has now been resolved and we have returned to stability in updating from the FusedShip platform https://status.machship.com/incident/593967 Thu, 20 Jul 2023 04:30:48 -0000 https://status.machship.com/incident/593967#b779e244aa646d4e813d2424cb687876c32bf29c1e1e6af6c78133a9d54d7fc1 The reliability of the updating has returned. The team is continuing to investigate and monitor https://status.machship.com/incident/593967 Thu, 20 Jul 2023 01:08:56 -0000 https://status.machship.com/incident/593967#fd49ee81810a7cdada90d67b6bc4b53b7c0ce835337b131fde7000307e2a2dd7 Currently, there is an issue with the FusedShip platform undertaking some bulk updates to shipping platforms with data This will not be affecting all integrations only those where bulk updates are undertaken The team are investigating a fix for this at the moment and will advise https://status.machship.com/incident/593968 Wed, 19 Jul 2023 04:28:07 -0000 https://status.machship.com/incident/593968#2d448b61826dac48bf47515a3cb83f3430ae23cd8bc288d019054e8555c09d91 The cause of this outage was the release of a new platform to our integrations engine FusedShip. Specifically, a library used by our core FusedShip engine and this newly released platform was updated during the release process. This updated library auto-triggered a cascade of updates on some related libraries that were not triggered during testing in our staging change release. While we would typically roll back in this situation, due to the number of libraries updated, it was deemed faster to upgrade our server to match the requirements of these libraries, which took some time to execute. We apologise for the inconvenience. https://status.machship.com/incident/593968 Wed, 19 Jul 2023 04:27:35 -0000 https://status.machship.com/incident/593968#9fc18a2d0f021559f600b26657eb1f18250a4945c85f911ca4916f54dbaca6ce The cause of this outage was the release of a new platform to our integrations engine FusedShip. Specifically, a library used by our core FusedShip engine and this newly released platform was updated during the release process. This updated library auto-triggered a cascade of updates on some related libraries that were not triggered during testing in our staging change release. While we would typically roll back in this situation, due to the number of libraries updated, it was deemed faster to upgrade our server to match the requirements of these libraries, which took some time to execute. We apologise for the inconvenience. https://status.machship.com/incident/593968 Wed, 19 Jul 2023 04:27:35 -0000 https://status.machship.com/incident/593968#9fc18a2d0f021559f600b26657eb1f18250a4945c85f911ca4916f54dbaca6ce The cause of this outage was the release of a new platform to our integrations engine FusedShip. Specifically, a library used by our core FusedShip engine and this newly released platform was updated during the release process. This updated library auto-triggered a cascade of updates on some related libraries that were not triggered during testing in our staging change release. While we would typically roll back in this situation, due to the number of libraries updated, it was deemed faster to upgrade our server to match the requirements of these libraries, which took some time to execute. We apologise for the inconvenience. https://status.machship.com/incident/593968 Wed, 19 Jul 2023 04:27:35 -0000 https://status.machship.com/incident/593968#9fc18a2d0f021559f600b26657eb1f18250a4945c85f911ca4916f54dbaca6ce The cause of this outage was the release of a new platform to our integrations engine FusedShip. Specifically, a library used by our core FusedShip engine and this newly released platform was updated during the release process. This updated library auto-triggered a cascade of updates on some related libraries that were not triggered during testing in our staging change release. While we would typically roll back in this situation, due to the number of libraries updated, it was deemed faster to upgrade our server to match the requirements of these libraries, which took some time to execute. We apologise for the inconvenience. https://status.machship.com/incident/593968 Wed, 19 Jul 2023 04:27:24 -0000 https://status.machship.com/incident/593968#69feac34c778af39bafd9bea9c4307e09c2570ae67097daaab1896babc55b909 This incident has been resolved. https://status.machship.com/incident/593968 Wed, 19 Jul 2023 03:34:54 -0000 https://status.machship.com/incident/593968#4afaf509d9384608081789362c8ce451c80d56c0837a0a58dab5e33d93f0163a The FusedShip team have now corrected all issues. A bulk back sync is being run again and orders will begin to flow through shortly https://status.machship.com/incident/593968 Wed, 19 Jul 2023 03:24:28 -0000 https://status.machship.com/incident/593968#4425d3c82b4a19500fa6a53a660f573bcbfe1e9a63eb9e4b9278b64cdf5705e2 The team are continuing to investigate the slowdown in orders and consignments flowing through, we will continue to update as information is available https://status.machship.com/incident/593968 Wed, 19 Jul 2023 02:59:06 -0000 https://status.machship.com/incident/593968#eb263a15ac40dfb23cc6c9c7664526a07639e39a3ad39722c7070556156363ab Issue has been identified and the records that were stuck are in the process of being re-pushed to MachShip https://status.machship.com/incident/593968 Wed, 19 Jul 2023 02:44:27 -0000 https://status.machship.com/incident/593968#5816d7a99f3f6efbee2e3e7d56a3d8adee2ba7e14f6f2781544496c5f1920568 Machship is currently investigating an issue in the integrations middleware FusedShip Orders will currently be failing to move into MachShip This is being reviewed with a high priority and we will advise on a fix as soon as possible https://status.machship.com/incident/593969 Sat, 15 Jul 2023 14:00:19 -0000 https://status.machship.com/incident/593969#9d0aa86596281b83203fad20a23bc23faffb0fb7ca74825c1b00ce4fef23b132 The scheduled maintenance has been completed. https://status.machship.com/incident/593969 Sat, 15 Jul 2023 14:00:00 +0000 https://status.machship.com/incident/593969#d1a87705da8d6b7d8752b30b7b3af39b21fd6e50b12b9748e782133629d691a0 Maintenance completed https://status.machship.com/incident/593969 Sat, 15 Jul 2023 11:01:13 -0000 https://status.machship.com/incident/593969#9d0aa86596281b83203fad20a23bc23faffb0fb7ca74825c1b00ce4fef23b132 The scheduled maintenance has been completed. https://status.machship.com/incident/593969 Sat, 15 Jul 2023 11:00:00 -0000 https://status.machship.com/incident/593969#9d0aa86596281b83203fad20a23bc23faffb0fb7ca74825c1b00ce4fef23b132 The scheduled maintenance has been completed. https://status.machship.com/incident/593969 Sat, 15 Jul 2023 10:00:01 -0000 https://status.machship.com/incident/593969#9d0aa86596281b83203fad20a23bc23faffb0fb7ca74825c1b00ce4fef23b132 The scheduled maintenance has been completed. https://status.machship.com/incident/593970 Mon, 10 Jul 2023 05:54:17 -0000 https://status.machship.com/incident/593970#988fe4fb9217b98073c9b653aada8db9389a4b33a6b16dd3949492ab59c8cfbd This incident has been resolved. https://status.machship.com/incident/593970 Mon, 10 Jul 2023 04:01:00 -0000 https://status.machship.com/incident/593970#8637fc816ca0a828abd5bf2a38b5fc7ffb60c1289435f0dc21b78b749a6619e9 Our MachShip Dev team has identified and fixed the issue related to the automated printing. Labels should now auto-print moving forward. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593970 Mon, 10 Jul 2023 03:35:36 -0000 https://status.machship.com/incident/593970#1774d9435649f8b17f7d316c4cc11ec1bda63e74914b5cf83486cf529133c360 Clients are having issues with the automated printing of labels. MachShip has been notified and made aware of this and is currently being checked with high priority. https://status.machship.com/incident/593971 Wed, 05 Jul 2023 07:35:50 -0000 https://status.machship.com/incident/593971#9e1ca420586c445fadc5f2bbbd68712de0991d54e6b5d530b17c768b69006ee4 This incident has been resolved. https://status.machship.com/incident/593971 Wed, 05 Jul 2023 01:26:19 -0000 https://status.machship.com/incident/593971#7adeb175336561379500e385231c56d8d813045b70bcde96aeb8cf81e08ee3b2 FusedShip is back up and running - This is being closely monitored https://status.machship.com/incident/593971 Wed, 05 Jul 2023 01:24:07 -0000 https://status.machship.com/incident/593971#ef5ddb6cdcb39b8febc09f45025600d5d350509e5163f2e234e8da87fc45f576 Currently, MachShip is experiencing an outage in the integration middleware platform FusedShip. This is being worked on with a very high priority, and we will continue to notify you here https://status.machship.com/incident/593972 Tue, 04 Jul 2023 03:35:39 -0000 https://status.machship.com/incident/593972#5381b9c89ecde9c3a5ad9366b1e8be75dd612c5dd16174dbd5df3df7e38cdc4f Carrier FTP server is up and running. Clients should be able to proceed with booking cons with Centurion. MachShip will continue to monitor for the rest of the day. https://status.machship.com/incident/593972 Tue, 04 Jul 2023 03:08:34 -0000 https://status.machship.com/incident/593972#c41f7f15ea86b5cc980aa5a2a0e61534855e7d2d76c02aae913cb22a6db24d47 Centurion FTP server is down, hence clients are unable to manifest cons in MachShip. An email has been sent and is being further coordinated/checked with the carrier. MachShip will advise for any available updates, moving forward. https://status.machship.com/incident/593973 Thu, 29 Jun 2023 06:23:03 -0000 https://status.machship.com/incident/593973#f070f9fe0deeb22ae218d83065a946259b497ee82ceb810d9290daad17b4e571 Northline has resolved these issues https://status.machship.com/incident/593973 Thu, 29 Jun 2023 05:28:31 -0000 https://status.machship.com/incident/593973#097eef503f14868c6d5260f0ea8d7d824d61a8eb58dd806fe5a2fd7ee493faf8 Currently, the Northline system is unable to receive bookings, and this is causing MachShip manifests to fail. MachShip has lodged a ticket with Northline and will advise as soon as information is available https://status.machship.com/incident/593974 Thu, 29 Jun 2023 05:07:34 -0000 https://status.machship.com/incident/593974#d200ce12093ec16d1566973070daa223e179410b05f3bba1f1e9dcb65daf6384 This incident has been resolved. https://status.machship.com/incident/593974 Thu, 29 Jun 2023 01:40:25 -0000 https://status.machship.com/incident/593974#59df72b5c338ea32f73bc6867c5fe33641cc9556068bbca0ac1ba43449d116ad Update: Our Dev team was able to identify the issue related to running pricing con on a user which has caused the app to load slow. Clients may now try to load and run the MachShip app again and confirm this should be running smoothly moving forward. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593974 Thu, 29 Jun 2023 01:32:21 -0000 https://status.machship.com/incident/593974#de48029f759c798fdd8ca9b6ff285f21ccfe67434d7b1c7cfd14eeb180673aa5 Clients are experiencing MachShip app running slow or pages loading slow. MachShip team is made aware of the issue and rest assured this is being further investigated and check with High Priority. Any updates will be advised once made available. https://status.machship.com/incident/593975 Sun, 25 Jun 2023 08:02:07 -0000 https://status.machship.com/incident/593975#6dcce8bb120d9f8e9e25b32fdcf0d3a0b33c6409e17a49e6be4ea739ebc5dde7 The scheduled maintenance has been completed. https://status.machship.com/incident/593975 Sun, 25 Jun 2023 08:00:00 +0000 https://status.machship.com/incident/593975#1920e99fdfabd3bde06033f17872c49fefe7878326da9b4f7456c83b4d14266e Maintenance completed https://status.machship.com/incident/593975 Sun, 25 Jun 2023 04:00:23 -0000 https://status.machship.com/incident/593975#6dcce8bb120d9f8e9e25b32fdcf0d3a0b33c6409e17a49e6be4ea739ebc5dde7 The scheduled maintenance has been completed. https://status.machship.com/incident/593975 Sun, 25 Jun 2023 04:00:00 -0000 https://status.machship.com/incident/593975#6dcce8bb120d9f8e9e25b32fdcf0d3a0b33c6409e17a49e6be4ea739ebc5dde7 The scheduled maintenance has been completed. https://status.machship.com/incident/593975 Sun, 25 Jun 2023 02:59:58 -0000 https://status.machship.com/incident/593975#6dcce8bb120d9f8e9e25b32fdcf0d3a0b33c6409e17a49e6be4ea739ebc5dde7 The scheduled maintenance has been completed. https://status.machship.com/incident/593976 Fri, 23 Jun 2023 13:00:30 -0000 https://status.machship.com/incident/593976#411a3392f5f6f847c0e17bc4c3bfba173473fda29960bca08e1361a5a8d08bb1 The scheduled maintenance has been completed. https://status.machship.com/incident/593976 Fri, 23 Jun 2023 13:00:00 +0000 https://status.machship.com/incident/593976#a7b60965875ab0771d7f1cb86654fc8ea79ecb6b5825cff0c66f85149cd296a7 Maintenance completed https://status.machship.com/incident/593976 Fri, 23 Jun 2023 12:01:03 -0000 https://status.machship.com/incident/593976#411a3392f5f6f847c0e17bc4c3bfba173473fda29960bca08e1361a5a8d08bb1 The scheduled maintenance has been completed. https://status.machship.com/incident/593976 Fri, 23 Jun 2023 12:00:00 -0000 https://status.machship.com/incident/593976#411a3392f5f6f847c0e17bc4c3bfba173473fda29960bca08e1361a5a8d08bb1 The scheduled maintenance has been completed. https://status.machship.com/incident/593976 Fri, 23 Jun 2023 10:59:57 -0000 https://status.machship.com/incident/593976#411a3392f5f6f847c0e17bc4c3bfba173473fda29960bca08e1361a5a8d08bb1 The scheduled maintenance has been completed. https://status.machship.com/incident/593977 Mon, 19 Jun 2023 00:16:06 -0000 https://status.machship.com/incident/593977#64d0dccfb7334ca5f4b36ec2b66ab4198a12dc42fd3c67f0b87e72f646cb96b1 Carrier Update: Thanks for contacting us. We had network issue this morning. The issue is resolved now. Can you please advise if you can connect and manifest the files to us? Thanks. Sorry for the inconvenience caused. Confirmed clients could now proceed manifesting cons with Border Express. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593977 Sun, 18 Jun 2023 22:53:56 -0000 https://status.machship.com/incident/593977#2e339bd2dc20836eb7ba6b6cb03363d72720bda9fb9addc6f6fe25d7ddf76ba7 We are continuing to investigate this issue. https://status.machship.com/incident/593977 Sun, 18 Jun 2023 22:53:41 -0000 https://status.machship.com/incident/593977#1a4e84960c9dd4a6d3fb55c3db406fc2054280881ccc838238535d2a327552fc Currently, MachShip cannot access the Border Express system to provide them with consignment data. We have lodged a query with them and will update clients when information is available. https://status.machship.com/incident/593978 Sun, 18 Jun 2023 00:30:13 -0000 https://status.machship.com/incident/593978#16d636984522bd130926d8af71b1087bc8816eedac105d78cb1f6ada7a2e0671 The scheduled maintenance has been completed. https://status.machship.com/incident/593978 Sun, 18 Jun 2023 00:30:00 +0000 https://status.machship.com/incident/593978#9b67120db13c306b67bf5e3e94986b41541acfd99a934f96faf346db30f3df14 Maintenance completed https://status.machship.com/incident/593978 Sat, 17 Jun 2023 23:30:25 -0000 https://status.machship.com/incident/593978#16d636984522bd130926d8af71b1087bc8816eedac105d78cb1f6ada7a2e0671 The scheduled maintenance has been completed. https://status.machship.com/incident/593978 Sat, 17 Jun 2023 23:30:00 -0000 https://status.machship.com/incident/593978#16d636984522bd130926d8af71b1087bc8816eedac105d78cb1f6ada7a2e0671 The scheduled maintenance has been completed. https://status.machship.com/incident/593978 Sat, 17 Jun 2023 22:29:56 -0000 https://status.machship.com/incident/593978#16d636984522bd130926d8af71b1087bc8816eedac105d78cb1f6ada7a2e0671 The scheduled maintenance has been completed. https://status.machship.com/incident/593979 Sat, 17 Jun 2023 16:00:19 -0000 https://status.machship.com/incident/593979#a25518fe20a281ed05cef8955c6adb755e2a24ce205b58f27dcc4af3eb1360f7 The scheduled maintenance has been completed. https://status.machship.com/incident/593979 Sat, 17 Jun 2023 16:00:00 +0000 https://status.machship.com/incident/593979#8466f29ca6c7d3d3c76121ee2e761da3e1a6cda09f9d3197a60a39b4ff14cdaa Maintenance completed https://status.machship.com/incident/593979 Sat, 17 Jun 2023 12:00:25 -0000 https://status.machship.com/incident/593979#a25518fe20a281ed05cef8955c6adb755e2a24ce205b58f27dcc4af3eb1360f7 The scheduled maintenance has been completed. https://status.machship.com/incident/593979 Sat, 17 Jun 2023 12:00:00 -0000 https://status.machship.com/incident/593979#a25518fe20a281ed05cef8955c6adb755e2a24ce205b58f27dcc4af3eb1360f7 The scheduled maintenance has been completed. https://status.machship.com/incident/593979 Sat, 17 Jun 2023 11:00:01 -0000 https://status.machship.com/incident/593979#a25518fe20a281ed05cef8955c6adb755e2a24ce205b58f27dcc4af3eb1360f7 The scheduled maintenance has been completed. https://status.machship.com/incident/593976 Tue, 13 Jun 2023 06:13:24 -0000 https://status.machship.com/incident/593976#411a3392f5f6f847c0e17bc4c3bfba173473fda29960bca08e1361a5a8d08bb1 The scheduled maintenance has been completed. https://status.machship.com/incident/593980 Fri, 09 Jun 2023 06:47:44 -0000 https://status.machship.com/incident/593980#62b7ef0032bf056c7b3445afc99099ac36be1bd38de2ac349ef79656a76346dc Clients confirm to now able to manifest cons with Centurion. https://status.machship.com/incident/593981 Fri, 09 Jun 2023 06:45:53 -0000 https://status.machship.com/incident/593981#9b1fc9985791ec46274327bfe64e941fa2db0e3aa877885afd88c2fc2395cbd8 Northline is now back up and running. Clients should be able to proceed manifesting cons with the carrier. MachShip will continue to monitor. https://status.machship.com/incident/593981 Fri, 09 Jun 2023 04:41:31 -0000 https://status.machship.com/incident/593981#ca270e4b30a0292ead2810bbd7bd85d155ccdef3f176a0ae9ee2ba152fd9a214 Northline server is down and clients are unable to book/manifest cons. MachShip has sent an email with the carrier to confirm and advise. We'll advise once further updates is available or when fixed. https://status.machship.com/incident/593980 Fri, 09 Jun 2023 02:06:40 -0000 https://status.machship.com/incident/593980#bfd261298f576e03f6ab6dd6ce8aa9337aedb2ff54041ad5398f5104715f61c9 Update: Centurion FTP server is now back up and running. Clients should now be able to proceed booking/manifesting cons with the carrier. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593980 Thu, 08 Jun 2023 23:08:50 -0000 https://status.machship.com/incident/593980#f0ffa39e8090c718ff1e9c87e330392350f457151581be236df37557f4796e63 Centurion FTP is down and customers wouldn't be able to manifest cons. MachShip has reached out to the carrier to confirm and advise. We'll provide further updates once made available or when fixed. https://status.machship.com/incident/593982 Mon, 05 Jun 2023 21:33:41 -0000 https://status.machship.com/incident/593982#4aa1c5f24f9abcc15f2de88682823aeb9bed6789161facb3f9f8f5dc9b694c3e This has been resolved https://status.machship.com/incident/593982 Mon, 05 Jun 2023 05:24:08 -0000 https://status.machship.com/incident/593982#ee8e87e713a29d6b92a36a4fe7d0e4ff6194bb0fe1391ec639acbbe767605b68 First Express has advised that they will be undergoing a system re-boot tonight and expect reliability to return from their side tomorrow https://status.machship.com/incident/593982 Mon, 05 Jun 2023 02:54:27 -0000 https://status.machship.com/incident/593982#a81e5b3d1a1db416809cbf470ba31a60ff3707353d53ba976c7c3a4e99e78a90 Currently, Carrier First Express is having issues with their internal systems. This is affecting the ability to return a price via their API MachShip have raised a ticket with the Firest Express Team and will advise as information becomes available https://status.machship.com/incident/593983 Mon, 22 May 2023 06:03:08 -0000 https://status.machship.com/incident/593983#68334f7ed489f6d5a3be5a7fa33af0d5920b7b2aa32bd9b98ae2260a9d1879ea The scheduled maintenance has been completed. https://status.machship.com/incident/593983 Mon, 22 May 2023 06:01:00 +0000 https://status.machship.com/incident/593983#eaefdd63d9bd2dd625d14612179998ec173be505f51892de597f8d81de4c65e9 Maintenance completed https://status.machship.com/incident/593983 Sat, 20 May 2023 06:01:14 -0000 https://status.machship.com/incident/593983#68334f7ed489f6d5a3be5a7fa33af0d5920b7b2aa32bd9b98ae2260a9d1879ea The scheduled maintenance has been completed. https://status.machship.com/incident/593983 Sat, 20 May 2023 06:01:00 -0000 https://status.machship.com/incident/593983#68334f7ed489f6d5a3be5a7fa33af0d5920b7b2aa32bd9b98ae2260a9d1879ea The scheduled maintenance has been completed. https://status.machship.com/incident/593983 Sat, 20 May 2023 05:00:56 -0000 https://status.machship.com/incident/593983#68334f7ed489f6d5a3be5a7fa33af0d5920b7b2aa32bd9b98ae2260a9d1879ea The scheduled maintenance has been completed. https://status.machship.com/incident/593983 Thu, 18 May 2023 21:50:11 -0000 https://status.machship.com/incident/593983#68334f7ed489f6d5a3be5a7fa33af0d5920b7b2aa32bd9b98ae2260a9d1879ea The scheduled maintenance has been completed. https://status.machship.com/incident/593984 Thu, 11 May 2023 22:03:20 -0000 https://status.machship.com/incident/593984#74505c95a98496202c2f0bb3cde66002d20347fc9051a5a9fec34e48f86591fe Couriers Please confirmed that their systems were back up and running Wednesday Evening The issues experiences are now resolved https://status.machship.com/incident/593984 Wed, 10 May 2023 01:25:33 -0000 https://status.machship.com/incident/593984#9872193acafb8674e7c708e82a90aec585c85f4d6de7892f002311d5aa5c326b Please see response by Couriers please on the current outage Hi, CouriersPlease is currently facing a power outage at our main Datacenter of our hosting provider. We are working closely with our hosting provider to get the services back online ASAP. During this time, you may see an impact to the following services: • CouriersPlease website • EDI Gateway • Customer tracking updates • Customer API • FTP uploads We will follow up with an update as further information is available. https://status.machship.com/incident/593984 Tue, 09 May 2023 23:04:42 -0000 https://status.machship.com/incident/593984#3940f38b9b1c330cdb1ad49bdc28855ca7de779c0c2a6d9f6596eabf6160edaf Connection to the Couriers Please Server appears to have been re-established. Clients are requested to re-attempt manifesting and we will continue to monitor https://status.machship.com/incident/593984 Tue, 09 May 2023 22:54:31 -0000 https://status.machship.com/incident/593984#53f61140992d99a690d5f3a3c5321b1f0ee848503a47b750a582700d1d4d5ee0 This morning Couriers Please are experiencing an outage on their server. As such all manifest attempts will be failing in MachShip We have raised this to their attention and will advise once a fix has been implemented https://status.machship.com/incident/593985 Sun, 07 May 2023 02:00:19 -0000 https://status.machship.com/incident/593985#d0e23d7a755a4bf2a5e30c858a69c1c338a552e6d17160a4aef8a3cafb3f5591 The scheduled maintenance has been completed. https://status.machship.com/incident/593985 Sun, 07 May 2023 02:00:00 +0000 https://status.machship.com/incident/593985#5b6c7292936234f9c65cf4042c53f1bee558d995342fe943c9b1c7bcfc76876f Maintenance completed https://status.machship.com/incident/593985 Sat, 06 May 2023 23:00:10 -0000 https://status.machship.com/incident/593985#d0e23d7a755a4bf2a5e30c858a69c1c338a552e6d17160a4aef8a3cafb3f5591 The scheduled maintenance has been completed. https://status.machship.com/incident/593985 Sat, 06 May 2023 23:00:00 -0000 https://status.machship.com/incident/593985#d0e23d7a755a4bf2a5e30c858a69c1c338a552e6d17160a4aef8a3cafb3f5591 The scheduled maintenance has been completed. https://status.machship.com/incident/593985 Sat, 06 May 2023 21:59:58 -0000 https://status.machship.com/incident/593985#d0e23d7a755a4bf2a5e30c858a69c1c338a552e6d17160a4aef8a3cafb3f5591 The scheduled maintenance has been completed. https://status.machship.com/incident/593986 Fri, 05 May 2023 06:08:34 -0000 https://status.machship.com/incident/593986#dcfb602853a1ef94b99bc431554aee667d054f3f2f51633d5a13a4f5703c8658 Issue with Toll is now fixed, as per carrier confirmation. Clients should no be able to proceed manifesting cons with Toll. https://status.machship.com/incident/593986 Fri, 05 May 2023 05:48:02 -0000 https://status.machship.com/incident/593986#ae2fe245f6fed230db76bad3cf16e45f2951b96f6800d135ac3a880e19c69679 Carrier Update: We have an incident at the moment and is affecting all MYTOL users, working on it. Kindly advise the customers to try to manifest again. https://status.machship.com/incident/593986 Fri, 05 May 2023 05:10:58 -0000 https://status.machship.com/incident/593986#2bf011494a9b28cc7d793ec08e6930fd20ef855475816e516d2a3cc6abec9906 Clients unable to book cons due to Toll returning an API Null error for Public Holidays upon manifest for MyTGE Complete Integration. MachShip has sent an email to the carrier to further confirm and will advise once available. https://status.machship.com/incident/593987 Fri, 28 Apr 2023 09:33:06 -0000 https://status.machship.com/incident/593987#cd82612865bbea12449ccb600422eb017ddbaf0262bef184b96b25cc6dc71366 This incident has been resolved https://status.machship.com/incident/593985 Fri, 28 Apr 2023 05:38:10 -0000 https://status.machship.com/incident/593985#d0e23d7a755a4bf2a5e30c858a69c1c338a552e6d17160a4aef8a3cafb3f5591 The scheduled maintenance has been completed. https://status.machship.com/incident/593987 Fri, 28 Apr 2023 01:51:53 -0000 https://status.machship.com/incident/593987#aa2d1080f8cb9adbbfc9759cdae8d6fa0a8b5bead43e80187bb79751fed23917 Clients unable to manifest cons due to Gateway Timeout Error returned from Toll. This affect all Toll carriers: Express, IPEC, Priority etc. Carrier Confirmation: We are having issues via AWS and is returning this type of error, there is no ETA yet, unfortunately. MachShip will continue to further monitor and advise once available. https://status.machship.com/incident/593988 Tue, 18 Apr 2023 07:16:49 -0000 https://status.machship.com/incident/593988#94a9f08a1bc658f16acb1984a83f8384084298876cce2085c3fcf31e97a903ac Carrier Update: We had another customer taking a large number of hits, we have reduced the number they can do as they are not a very busy customer. ​Let me know if this has made any noticeable differences. Clients should now be able to try and manifest cons with Northline w/o issues. Machship will continue to monitor throughout the day. https://status.machship.com/incident/593988 Tue, 18 Apr 2023 00:23:27 -0000 https://status.machship.com/incident/593988#67138331861b1057ee5cde9c56299523ce3c0c2da398954996b559d6586820f5 Clients may be facing some intermittent failures manifesting consignments with Northline. This is due to some transient connectivity issues on the Northline server. MachShip has raised a ticket with the Northline team, who are investigating. We will advise as more information is made available https://status.machship.com/incident/593989 Sun, 16 Apr 2023 23:47:18 -0000 https://status.machship.com/incident/593989#e84e48661fab2871f57f0b8b1c857a1b9a58627030837df290973e88f7f1e0fd This is now resolved Clients can successfully manifest Border Express Consignments https://status.machship.com/incident/593989 Sun, 16 Apr 2023 22:32:30 -0000 https://status.machship.com/incident/593989#4aed79c7d73f5c5857d89dc4de33e2ad827e59080866188f0c706050287ae519 Currently, Clients will be experiencing errors when manifesting Border Express consignments. This is due to some server issues on the Border Express side. MachShip has raised a ticket with Border Express and will advise as information is made available https://status.machship.com/incident/593990 Wed, 05 Apr 2023 06:06:45 -0000 https://status.machship.com/incident/593990#8b6ced5314863c921b39eeca9d5eb51f9c53513e989ce11dbd27e6161242f486 Carrier Update: Hi all, Please beware the issue is resolved. Both BEX online and API are back to normal. We will continue monitor throughout the day. Sorry for the inconvenient caused. Regards, eBusiness Integration Team https://status.machship.com/incident/593990 Wed, 05 Apr 2023 05:39:20 -0000 https://status.machship.com/incident/593990#b7f20b7fa030a902a58d2a452381af98d56a00c56ac8ec72f57762c1d71706df Carrier Update: Hi all, Please be aware that BEX has experienced an unplanned outage. As a result, you may have experienced issues on BEX online and BEX API. We are now investigating the cause of the issue. We will provide regular update on the issue. Sorry for the inconvenient caused Regards, eBusiness Integration Team https://status.machship.com/incident/593991 Tue, 04 Apr 2023 05:40:49 -0000 https://status.machship.com/incident/593991#11353d612a698cb066c921d3641f1a43d061e090a7babe275489e5ae1ed77632 Transvirtual have confirmed that this issue has been resolved https://status.machship.com/incident/593991 Tue, 04 Apr 2023 05:35:07 -0000 https://status.machship.com/incident/593991#aa61e3714da199e8ede3b3c641b11807a04d3c2a8025eddb04bdb1c63e11ae70 The Transvirtual Server appears to be now accepting messages Clients should re-attempt to manifest and MachShip will monitor and advise https://status.machship.com/incident/593991 Tue, 04 Apr 2023 04:49:44 -0000 https://status.machship.com/incident/593991#9b4ab3c1cbd8e4c087e92ff4ea4db4eb514d460b9a2fca71689453d70fdf68ee Currently, the Transvirtual server is non-responsive leading to several carriers being unable to manifest MachShip has raised a ticket with Transvirtual and will advise as information is available https://status.machship.com/incident/593992 Mon, 03 Apr 2023 00:05:27 -0000 https://status.machship.com/incident/593992#b8f1ab164f7d40111a36ebac8e652ddce87d291d2f6118a7ff3bfc96865724da The fix has been deployed and MachShips despatch time check correctly accounts for the time in NSW, VIC and SA https://status.machship.com/incident/593992 Sun, 02 Apr 2023 23:53:52 -0000 https://status.machship.com/incident/593992#cf88e25000d26fc16204ff0febd99f5203c515464f48ec7e42e20d290499c23a The cause of this issue has been identified and a fix is being implemented https://status.machship.com/incident/593992 Sun, 02 Apr 2023 23:25:13 -0000 https://status.machship.com/incident/593992#8a5f905fb89247befe791d197ae285463b384232ed65b1ed1ac81e75bd64311b Currently, there is an issue affecting the despatch time check for consignments created in NSW, VIC and SA This is being investigated and we will advise as soon as we have a fix in place. https://status.machship.com/incident/593993 Thu, 30 Mar 2023 21:02:59 -0000 https://status.machship.com/incident/593993#6b6edaf6ed4aa786acb37841155c6abc29afaa1cc0d405cfe87346ea8b9882fb Border Express have advised that this incident has been resolved https://status.machship.com/incident/593993 Thu, 30 Mar 2023 20:37:42 -0000 https://status.machship.com/incident/593993#65b930717f65cf503759a86d63af0dd62b1ea8d9463b962e11f3ea78517332c4 Border Express is currently experiencing an unplanned outage that is causing errors on their APIs and online systems As such, in MachShip clients may see errors when 1. Manifesting consignments with Pickups 2. Manifesting consignments without Pickups 3. Tracking Consignments We will continue to update you as information is provided by Border Express's IT Team https://status.machship.com/incident/593994 Tue, 28 Mar 2023 00:42:59 -0000 https://status.machship.com/incident/593994#6881039862bed95ad9d6221c210f81c86be5b2f433b706f3d52b80920d7f4937 Carrier Update: We had a TMS issue, that is now resolved. Clients should now be able to book a pickup with Toll and re-try to manifest cons. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/593994 Tue, 28 Mar 2023 00:15:11 -0000 https://status.machship.com/incident/593994#62c85e4757edc00417636cdf205829b73dba0bc821334c71951f8965230f675b Clients are unable to book a pickup with Toll Express returning with Server Error: Gateway Timeout. MachShip has sent an email to the carrier to confirm and will further advise for any available updates. https://status.machship.com/incident/593995 Thu, 23 Mar 2023 20:58:31 -0000 https://status.machship.com/incident/593995#05f1bcca030ea4ae45e8a8dcf1873a1f1cf8ca9fea830fefd220989610ca2909 Gold Tigers system is back up and running - clients will be able to successfully manifest https://status.machship.com/incident/593995 Thu, 23 Mar 2023 09:06:17 -0000 https://status.machship.com/incident/593995#5313f83da3e6b4bde3f809715a5d6e8363df8ecd1ceb83a72f1fc72425b7bf06 Gold Tiger is still working through the issues on their server, and manifests will continue to fail for the moment. Urgent pickups are advised to be booked over the phone to ensure collection MachShip will advise as information is provided https://status.machship.com/incident/593995 Thu, 23 Mar 2023 03:05:34 -0000 https://status.machship.com/incident/593995#f4753ab39d67312e035c10b90b85ca30f1f3d2adbdf188748493c95eb337500d Clients are unable to manifest consignment with Gold Tiger. MachShip has sent an email and notified the carrier regarding this and awaiting their update if there's any downtime or outage on the carrier's end. MachShip will continue to monitor and provide any updates once available. https://status.machship.com/incident/593996 Sat, 18 Mar 2023 13:00:14 -0000 https://status.machship.com/incident/593996#dc1a4fb0de703f2ef2ad434ac6b835805330171652bc218e53a884b95784fa79 The scheduled maintenance has been completed. https://status.machship.com/incident/593996 Sat, 18 Mar 2023 13:00:00 +0000 https://status.machship.com/incident/593996#d467ed5b97eea995cc935985589bc32737d28b93baa119971a8836624553b7fb Maintenance completed https://status.machship.com/incident/593996 Sat, 18 Mar 2023 12:00:17 -0000 https://status.machship.com/incident/593996#dc1a4fb0de703f2ef2ad434ac6b835805330171652bc218e53a884b95784fa79 The scheduled maintenance has been completed. https://status.machship.com/incident/593996 Sat, 18 Mar 2023 12:00:00 -0000 https://status.machship.com/incident/593996#dc1a4fb0de703f2ef2ad434ac6b835805330171652bc218e53a884b95784fa79 The scheduled maintenance has been completed. https://status.machship.com/incident/593996 Sat, 18 Mar 2023 11:00:01 -0000 https://status.machship.com/incident/593996#dc1a4fb0de703f2ef2ad434ac6b835805330171652bc218e53a884b95784fa79 The scheduled maintenance has been completed. https://status.machship.com/incident/593997 Sun, 12 Mar 2023 06:01:14 -0000 https://status.machship.com/incident/593997#4adc5ac02e83640a6637d7795451f2afb4895733007ffa922570373c1a92115b The scheduled maintenance has been completed. https://status.machship.com/incident/593997 Sun, 12 Mar 2023 06:00:00 +0000 https://status.machship.com/incident/593997#0adc6c0a2ef5eebe723c23ee872618b9ee23ecde6ae9140200f581fb08ec8fd7 Maintenance completed https://status.machship.com/incident/593997 Sun, 12 Mar 2023 03:01:41 -0000 https://status.machship.com/incident/593997#4adc5ac02e83640a6637d7795451f2afb4895733007ffa922570373c1a92115b The scheduled maintenance has been completed. https://status.machship.com/incident/593997 Sun, 12 Mar 2023 03:00:00 -0000 https://status.machship.com/incident/593997#4adc5ac02e83640a6637d7795451f2afb4895733007ffa922570373c1a92115b The scheduled maintenance has been completed. https://status.machship.com/incident/593997 Sun, 12 Mar 2023 02:00:05 -0000 https://status.machship.com/incident/593997#4adc5ac02e83640a6637d7795451f2afb4895733007ffa922570373c1a92115b The scheduled maintenance has been completed. https://status.machship.com/incident/593998 Tue, 07 Mar 2023 05:23:34 -0000 https://status.machship.com/incident/593998#27963f9199858a3589835f655bfd93fa6ae561d4637db443c11d21a1eac06499 Toll has resolved the issue on importing data for Toll Ipec - clients should see tracking come through to MachShip over the next hour https://status.machship.com/incident/593998 Mon, 06 Mar 2023 21:07:18 -0000 https://status.machship.com/incident/593998#8cc599ff22c7279da7b90312b5e16323b1297f874d03b2b13740dac96f934251 Team Global Express (Toll Group) are investigating an issue in their systems that is causing Toll Ipec freight to not track on MyToll or in MachShip As such, at the moment, clients will not be seeing tracking in the system for consignments created since last Thursday. We will advise you on updates as they become available from TGE https://status.machship.com/incident/593999 Mon, 06 Mar 2023 00:33:32 -0000 https://status.machship.com/incident/593999#cd70fa9237d9e8269261f9f30011b021aa27c18b0849979a037ea1e74403fc3e Gold Tiger is back up and running https://status.machship.com/incident/593999 Sun, 05 Mar 2023 23:48:34 -0000 https://status.machship.com/incident/593999#542d0a2256ef05a4a7a0b2027eb316c06213cf09246277fe0a9f843ee4d416a8 Gold Tiger has advised they are working on a solution and should have things back up within the next 30 minutes We will continue to advise https://status.machship.com/incident/593999 Sun, 05 Mar 2023 23:10:10 -0000 https://status.machship.com/incident/593999#4106601dd1372a845581e90c8f98ec8cc340bf9333bd86f735170b6a94a4683c Gold Tiger are currently experiencing an issue with their systems which is preventing MachShip from being able to send them data. We have lodge an inquiry with them and will advise when this is back up and running https://status.machship.com/incident/594000 Sat, 04 Mar 2023 19:00:19 -0000 https://status.machship.com/incident/594000#82f9fd629c56aa49e9aadc89c55d3d07959441b6a952e2f9a677bb3674f58fa9 The scheduled maintenance has been completed. https://status.machship.com/incident/594000 Sat, 04 Mar 2023 19:00:00 +0000 https://status.machship.com/incident/594000#d7ff1238ff11b6019c82c9b46d67eb52676634d26b2a669f9ebb6e848a890351 Maintenance completed https://status.machship.com/incident/594000 Sat, 04 Mar 2023 07:00:22 -0000 https://status.machship.com/incident/594000#82f9fd629c56aa49e9aadc89c55d3d07959441b6a952e2f9a677bb3674f58fa9 The scheduled maintenance has been completed. https://status.machship.com/incident/594000 Sat, 04 Mar 2023 07:00:00 -0000 https://status.machship.com/incident/594000#82f9fd629c56aa49e9aadc89c55d3d07959441b6a952e2f9a677bb3674f58fa9 The scheduled maintenance has been completed. https://status.machship.com/incident/594000 Sat, 04 Mar 2023 06:00:58 -0000 https://status.machship.com/incident/594000#82f9fd629c56aa49e9aadc89c55d3d07959441b6a952e2f9a677bb3674f58fa9 The scheduled maintenance has been completed. https://status.machship.com/incident/594000 Sat, 04 Mar 2023 06:00:58 -0000 https://status.machship.com/incident/594000#82f9fd629c56aa49e9aadc89c55d3d07959441b6a952e2f9a677bb3674f58fa9 The scheduled maintenance has been completed. https://status.machship.com/incident/594001 Wed, 01 Mar 2023 00:40:33 -0000 https://status.machship.com/incident/594001#e6e45ae36494dae8970d31754ff3f06e914b1759f7dcf791c6f118ae81864e2c Carrier Update: This is now fixed. Clients should now be able to book a pickup with Border Express. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/594001 Tue, 28 Feb 2023 23:26:44 -0000 https://status.machship.com/incident/594001#41dfbc05999097d3597180ae7965b9893b00333e7a717c508d8c55e71c30a5e9 The Border Team has advised of the below: This is due to an internal error in our system specific to pickup bookings for Tullamarine. We are working on a fix In the meantime clients should be able to still manifest consignments and then manage pickup bookings manually via our Bex Online portal or by contacting the Bex pickups team. https://status.machship.com/incident/594001 Tue, 28 Feb 2023 23:18:14 -0000 https://status.machship.com/incident/594001#af98bd3534adc195512852d7fa70abb65cc8d2710641d24fee121224fbfbb8ac Currently, Border Express's pickup API is experiencing an outage MachShip has lodged a ticket with Border and will advise as information is made available Clients are advised to manifest freight without a pickup for the interim and book in the pickup manually outside of MachShip We will advise as information becomes available. https://status.machship.com/incident/594002 Mon, 27 Feb 2023 03:04:28 -0000 https://status.machship.com/incident/594002#951195837061896beb82aa861aff64ab42c133f44e74561183447ccdad8e1ded This incident has been resolved. https://status.machship.com/incident/594002 Mon, 27 Feb 2023 00:31:14 -0000 https://status.machship.com/incident/594002#82cc07a41bddfc29893934894767e39240413a505a9802a4f90f8f561e474973 We are continuing to monitor for any further issues. https://status.machship.com/incident/594002 Sun, 26 Feb 2023 23:57:19 -0000 https://status.machship.com/incident/594002#54491a7350e0b3934ae27e416a48f1e54df1df0b31af9f572d7759ec2a5c2c21 A fix has been pushed the team will continue to monitor over the coming period https://status.machship.com/incident/594002 Sun, 26 Feb 2023 23:55:44 -0000 https://status.machship.com/incident/594002#b4fe5419fe8c0b365c35e0467af9668a1899fa6c72250b2895a74949d2340823 Currently there is an issue affecting the ability for the FusedShip integration system to sync with MachShip. This is being looked at with a very high priority https://status.machship.com/incident/594003 Sun, 26 Feb 2023 11:00:13 -0000 https://status.machship.com/incident/594003#50efe18ce4df7a345860b05e86a74450a64fd55d27696ccb72e3c4e223566ac0 The scheduled maintenance has been completed. https://status.machship.com/incident/594003 Sun, 26 Feb 2023 11:00:00 +0000 https://status.machship.com/incident/594003#1ae03a3ec78522410e3914ad74bca68e47a9a2126fbf4f6102c2f43eeefa8eb2 Maintenance completed https://status.machship.com/incident/594003 Fri, 24 Feb 2023 09:01:10 -0000 https://status.machship.com/incident/594003#50efe18ce4df7a345860b05e86a74450a64fd55d27696ccb72e3c4e223566ac0 The scheduled maintenance has been completed. https://status.machship.com/incident/594003 Fri, 24 Feb 2023 09:00:00 -0000 https://status.machship.com/incident/594003#50efe18ce4df7a345860b05e86a74450a64fd55d27696ccb72e3c4e223566ac0 The scheduled maintenance has been completed. https://status.machship.com/incident/594003 Fri, 24 Feb 2023 07:59:59 -0000 https://status.machship.com/incident/594003#50efe18ce4df7a345860b05e86a74450a64fd55d27696ccb72e3c4e223566ac0 The scheduled maintenance has been completed. https://status.machship.com/incident/594004 Fri, 24 Feb 2023 06:01:44 -0000 https://status.machship.com/incident/594004#69474767b43512f9bc8fb255b679f76a3813da8794dcd3ae3deeb7e821fc0d72 Gold Tiger are back up and running https://status.machship.com/incident/594004 Fri, 24 Feb 2023 05:24:32 -0000 https://status.machship.com/incident/594004#4ebcbceca3b17c017a58ca2dc761698d3e026065c7e79b57d97f8fe0a3a4db9b Gold Tiger has advised that they are looking into the issue currently We will advise as information is made available https://status.machship.com/incident/594004 Fri, 24 Feb 2023 05:11:08 -0000 https://status.machship.com/incident/594004#ca06824e910ea9adeb342cd63a347431c3a1b25d155b0933cc32be8373316d69 Currently clients will be experiencing errors manifesting to Gold Tiger Logistics MachShip has raised a ticket with their team and will advise as information is made available https://status.machship.com/incident/594005 Wed, 22 Feb 2023 23:11:08 -0000 https://status.machship.com/incident/594005#68865f670d0c275d69fc3635afa83068b963c5701d17aef51985d6be025e87ed Toll has advised that this issue has been resolved. Clients should now be able to successfully book in pickups with all Toll brands https://status.machship.com/incident/594005 Wed, 22 Feb 2023 23:01:29 -0000 https://status.machship.com/incident/594005#69c11bcc099e21e6e0825668eb96cd4d5f20b5d97f107e99f61363d0edcd3749 Toll has advised that they are currently working on a fix for this issue. MachShip will continue to update customers where information is available https://status.machship.com/incident/594005 Wed, 22 Feb 2023 22:17:56 -0000 https://status.machship.com/incident/594005#bf13c4015008b1c5e616f203361c1c4be7279140d6859f661636dbe4848fc203 Advising that this issue is affecting all Toll Brands - we are still waiting for Toll's advice. Urgent orders should be manifested with pickup set as No and pickups manually booked in. MachShip will advise asap with further information https://status.machship.com/incident/594005 Wed, 22 Feb 2023 21:54:09 -0000 https://status.machship.com/incident/594005#db1004c74bc434ac625280b1d562affbce746b32139a58167bdb931632ab6f7b Currently there is an issue with Toll Ipec booking in pickups. MachShip has lodged a ticket with the Toll team and will advise as information is made available https://status.machship.com/incident/594003 Wed, 22 Feb 2023 21:15:17 -0000 https://status.machship.com/incident/594003#50efe18ce4df7a345860b05e86a74450a64fd55d27696ccb72e3c4e223566ac0 The scheduled maintenance has been completed. https://status.machship.com/incident/594006 Wed, 15 Feb 2023 22:51:44 -0000 https://status.machship.com/incident/594006#58c2d54468e68a0b4c6caa048897d081d561cfd69e81d0f1441d25341692bfd3 This incident has been resolved. https://status.machship.com/incident/594006 Wed, 15 Feb 2023 01:08:46 -0000 https://status.machship.com/incident/594006#2f2ac7af14b4e865581f2967495d7f5368ac7bc5930d88244f7cb6f8200e5f69 A fix for the slowdown has been implemented and we are continuing to monitor https://status.machship.com/incident/594006 Tue, 14 Feb 2023 22:42:16 -0000 https://status.machship.com/incident/594006#eeea4f332a8960b8dfb3875635437ffa9ee400932867c33a8f3ad8649a0ed5a5 We are currently investigating an issue that is causing slowdown when creating and updating consignments https://status.machship.com/incident/594007 Tue, 14 Feb 2023 14:50:12 -0000 https://status.machship.com/incident/594007#7e322aa436640dbef0344cde0591681f9daf6340f521799bbfd62a0dd211e868 This incident has been resolved. https://status.machship.com/incident/594007 Tue, 14 Feb 2023 01:29:45 -0000 https://status.machship.com/incident/594007#2c005655dfbcf354cb8a16367ab809ac778d31259090b5894c0eccc41b808ccf The team are continuing to investigate the performance issues being experienced in MachShip This will be affecting the updating of some consignment tracking as well as label printing and consignment creation. We will continue to provide updates when these are available. https://status.machship.com/incident/594007 Tue, 14 Feb 2023 00:47:16 -0000 https://status.machship.com/incident/594007#508cf062c3716c3e0e1292aead97af39c85929157a35a0dada1f3a29b0a9518f Currently, there are some issues that are affecting the performance speed and updating of consignments in MachShip This issue is currently being investigated and we will look to advise as information is available https://status.machship.com/incident/594008 Sat, 11 Feb 2023 09:15:08 -0000 https://status.machship.com/incident/594008#c2c5521d81eece231e3d8c4b943b00aa66e56a624ab454fd96aca839a4c610a4 The scheduled maintenance has been completed. https://status.machship.com/incident/594008 Sat, 11 Feb 2023 09:15:00 +0000 https://status.machship.com/incident/594008#d1cd2bf4eb5679de5859433312b36586c369f5e576db222b90581680ca9653f8 Maintenance completed https://status.machship.com/incident/594008 Sat, 11 Feb 2023 09:00:21 -0000 https://status.machship.com/incident/594008#c2c5521d81eece231e3d8c4b943b00aa66e56a624ab454fd96aca839a4c610a4 The scheduled maintenance has been completed. https://status.machship.com/incident/594008 Sat, 11 Feb 2023 09:00:00 -0000 https://status.machship.com/incident/594008#c2c5521d81eece231e3d8c4b943b00aa66e56a624ab454fd96aca839a4c610a4 The scheduled maintenance has been completed. https://status.machship.com/incident/594008 Sat, 11 Feb 2023 07:59:57 -0000 https://status.machship.com/incident/594008#c2c5521d81eece231e3d8c4b943b00aa66e56a624ab454fd96aca839a4c610a4 The scheduled maintenance has been completed. https://status.machship.com/incident/594009 Wed, 08 Feb 2023 21:32:10 -0000 https://status.machship.com/incident/594009#5c21441d924609011000b1f4c22f589f9e484a58a0bb4711e4adc99d46096b74 This issue has been resolved, Pricing will now return for Capital Transport https://status.machship.com/incident/594009 Wed, 08 Feb 2023 21:20:48 -0000 https://status.machship.com/incident/594009#eb734192aad9398e226b308b21b2e974a306b1f5928fd98f3bcf249347102a6c The team has identified the issue that is causing the pricing not to return and is working on a fix. https://status.machship.com/incident/594009 Wed, 08 Feb 2023 20:58:07 -0000 https://status.machship.com/incident/594009#41bad05e45e18ad80656ded92195109d751c845bef110730fe8c222562cd3209 There is currently an issue with returning pricing for Capital Transport in MachShip. The team are investigating and will advise with updates as soon as they are available. https://status.machship.com/incident/594010 Sun, 05 Feb 2023 05:01:41 -0000 https://status.machship.com/incident/594010#04afc26320205221a0c6808ff2f298566ea1af59a1b967becd3b077d8db6d6f9 The scheduled maintenance has been completed. https://status.machship.com/incident/594010 Sun, 05 Feb 2023 05:00:00 +0000 https://status.machship.com/incident/594010#858f41656fd90befe385101b189a984dbea1f021ae6975515595286a820358e0 Maintenance completed https://status.machship.com/incident/594010 Sun, 05 Feb 2023 01:00:56 -0000 https://status.machship.com/incident/594010#04afc26320205221a0c6808ff2f298566ea1af59a1b967becd3b077d8db6d6f9 The scheduled maintenance has been completed. https://status.machship.com/incident/594010 Sun, 05 Feb 2023 01:00:00 -0000 https://status.machship.com/incident/594010#04afc26320205221a0c6808ff2f298566ea1af59a1b967becd3b077d8db6d6f9 The scheduled maintenance has been completed. https://status.machship.com/incident/594010 Sun, 05 Feb 2023 00:00:25 -0000 https://status.machship.com/incident/594010#04afc26320205221a0c6808ff2f298566ea1af59a1b967becd3b077d8db6d6f9 The scheduled maintenance has been completed. https://status.machship.com/incident/594011 Fri, 03 Feb 2023 02:45:10 -0000 https://status.machship.com/incident/594011#c4602bb0ff7deb5da198f301049e698b5447b99b3578de8b18269feed451d051 Update: Toll have confirmed issue with the pickup booking is now resolved and fully functional. Clients should now be able to proceed with pickup bookings with Toll. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/594011 Thu, 02 Feb 2023 05:37:27 -0000 https://status.machship.com/incident/594011#fd43ae24a82b30f6011d4ec151b29cd174fcaec331d80695ca2e09e587d6b6e3 Pickups appear to be going through - MachShip has yet to receive a response from Toll indicating that their system is operational but advises clients to re-attempt manifests and pickup bookings. We will continue to monitor and advise https://status.machship.com/incident/594012 Thu, 02 Feb 2023 05:36:26 -0000 https://status.machship.com/incident/594012#c55a142103b649fb30fdfec9b83cf80855d43c242f4316399a5842c95f21094e This has been resolved https://status.machship.com/incident/594011 Thu, 02 Feb 2023 04:04:00 -0000 https://status.machship.com/incident/594011#8a9a0da900d4d200f41dc3039dec17f0976a26a3ffe40e041829cd1393c7975c Clients are unable to book a pickup with Toll. MachShip has sent an email to Toll team to confirm any server issues on their end. We'll keep you posted on any updates available. https://status.machship.com/incident/594012 Thu, 02 Feb 2023 01:27:16 -0000 https://status.machship.com/incident/594012#1096f19be128e37068747d9be253264286d5fa00baa0c6f39b4a5d450299867e Carrier Update: The ftp service is back up and running. Clients should now be able to manifest cons with Gold Tiger. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/594012 Thu, 02 Feb 2023 00:18:22 -0000 https://status.machship.com/incident/594012#7e62a8b6e765158ae0c3f966b7333119da984224cdccf45bb6089ace669939ae Carrier has responded and advised that they are looking into it. There is no ETA on resume of service with Gold Tiger at this point https://status.machship.com/incident/594012 Wed, 01 Feb 2023 23:10:19 -0000 https://status.machship.com/incident/594012#be0faf06511d56490839298abd0cb68b33cdc18c3a56f28f1d1bcbfa536bce17 Currently, the Gold Tiger system is down. As such, clients will be unable to successfully manifest consignments We have raised a query to the carrier and will advise an ETA on the resume of service. https://status.machship.com/incident/594013 Mon, 30 Jan 2023 13:00:38 -0000 https://status.machship.com/incident/594013#a5765b15203dfc893953b45c942eb8b177dbf1dc9007444f5f2734c7ad1c297c The scheduled maintenance has been completed. https://status.machship.com/incident/594013 Mon, 30 Jan 2023 13:00:00 +0000 https://status.machship.com/incident/594013#33808b6246d4a5af97302c277cfa391a20544b597716c05198e90cdb6fef9f64 Maintenance completed https://status.machship.com/incident/594013 Mon, 30 Jan 2023 11:00:36 -0000 https://status.machship.com/incident/594013#a5765b15203dfc893953b45c942eb8b177dbf1dc9007444f5f2734c7ad1c297c The scheduled maintenance has been completed. https://status.machship.com/incident/594013 Mon, 30 Jan 2023 11:00:00 -0000 https://status.machship.com/incident/594013#a5765b15203dfc893953b45c942eb8b177dbf1dc9007444f5f2734c7ad1c297c The scheduled maintenance has been completed. https://status.machship.com/incident/594013 Mon, 30 Jan 2023 10:00:29 -0000 https://status.machship.com/incident/594013#a5765b15203dfc893953b45c942eb8b177dbf1dc9007444f5f2734c7ad1c297c The scheduled maintenance has been completed. https://status.machship.com/incident/594014 Thu, 26 Jan 2023 02:01:35 -0000 https://status.machship.com/incident/594014#a0ce2089d934e496dfe8979ddbbd218819afff66c7f0310e529e64571a980e5f The scheduled maintenance has been completed. https://status.machship.com/incident/594014 Thu, 26 Jan 2023 02:00:00 +0000 https://status.machship.com/incident/594014#5edf05640fd6dcd0e2cf36ae972d12e33a43e066d28201da743c6bc1eaf07e44 Maintenance completed https://status.machship.com/incident/594014 Wed, 25 Jan 2023 20:00:38 -0000 https://status.machship.com/incident/594014#a0ce2089d934e496dfe8979ddbbd218819afff66c7f0310e529e64571a980e5f The scheduled maintenance has been completed. https://status.machship.com/incident/594014 Wed, 25 Jan 2023 20:00:00 -0000 https://status.machship.com/incident/594014#a0ce2089d934e496dfe8979ddbbd218819afff66c7f0310e529e64571a980e5f The scheduled maintenance has been completed. https://status.machship.com/incident/594014 Wed, 25 Jan 2023 19:00:54 -0000 https://status.machship.com/incident/594014#a0ce2089d934e496dfe8979ddbbd218819afff66c7f0310e529e64571a980e5f The scheduled maintenance has been completed. https://status.machship.com/incident/594015 Wed, 25 Jan 2023 08:28:49 -0000 https://status.machship.com/incident/594015#f0ad003fe3dbc8e52d9d7e8365ca0672caf2120575acb0fd6a5deb0cb5ece269 Azure connectivity has been restored and our team are continuing to monitor https://status.machship.com/incident/594015 Wed, 25 Jan 2023 07:59:30 -0000 https://status.machship.com/incident/594015#5a5a5e2b4e150d860de2491589606db0bae965909a2c29c4b46834f08bfd5697 MachShip is currently undergoing connectivity issues with the Microsoft Azure platform leading to sporadic issues logging in and accessing files such as labels and attachments. The MachShip team is monitoring the situation with Microsoft Azure and will keep you updated. https://status.machship.com/incident/594016 Tue, 24 Jan 2023 00:53:48 -0000 https://status.machship.com/incident/594016#5b7eed863a0b4d8daebba28827545005de9a9bfb449b1e53cbd2842157db0815 This incident has been resolved. https://status.machship.com/incident/594016 Mon, 23 Jan 2023 04:04:27 -0000 https://status.machship.com/incident/594016#de305ec5f9dff7ca7d87138e7f41f72bfa84e7d3f979a936eab6e79f5c981a57 Carrier Update: Monitoring - A fix has been implemented and we are monitoring the results. Jan 23, 2023 - 14:49 AEDT Clients should now be able to get return pricing and book consignments for AusPost and Startrack. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/594016 Mon, 23 Jan 2023 01:04:58 -0000 https://status.machship.com/incident/594016#6d9c648cb5ddde5afcbbc40e17d8dfaaf8620d8168be5628515b740ccfe54a5f Carrier Update: We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience. Kindly refer to the carrier status page: https://status.developers.auspost.com.au/incidents/18st9r7hx34v MachShip will advise any updates once available. https://status.machship.com/incident/594016 Mon, 23 Jan 2023 00:53:17 -0000 https://status.machship.com/incident/594016#f10e86a2c4ebab02ecd6f117250d917617319d4bbd4afb0a8315f8b9d813a1d2 Clients are having issues with pricing cons with Australia Post and Startrack. MachShip has lodged a ticket with the carrier to confirm any system issue on their end. The machShip team will advise with any info. available once the carrier responded. https://status.machship.com/incident/594017 Fri, 20 Jan 2023 22:30:31 -0000 https://status.machship.com/incident/594017#9a0a02516da736121ff76b6434d2e4025ff2474e98a444eab77e0215873c65c4 The scheduled maintenance has been completed. https://status.machship.com/incident/594017 Fri, 20 Jan 2023 22:30:00 +0000 https://status.machship.com/incident/594017#7d08210b3ff9f3d5f8eac1266a8a3ccb8a9575b766f7a5e880985ded51c557c3 Maintenance completed https://status.machship.com/incident/594017 Fri, 20 Jan 2023 20:30:33 -0000 https://status.machship.com/incident/594017#9a0a02516da736121ff76b6434d2e4025ff2474e98a444eab77e0215873c65c4 The scheduled maintenance has been completed. https://status.machship.com/incident/594017 Fri, 20 Jan 2023 20:30:00 -0000 https://status.machship.com/incident/594017#9a0a02516da736121ff76b6434d2e4025ff2474e98a444eab77e0215873c65c4 The scheduled maintenance has been completed. https://status.machship.com/incident/594017 Fri, 20 Jan 2023 19:30:23 -0000 https://status.machship.com/incident/594017#9a0a02516da736121ff76b6434d2e4025ff2474e98a444eab77e0215873c65c4 The scheduled maintenance has been completed. https://status.machship.com/incident/594018 Wed, 14 Dec 2022 23:56:26 -0000 https://status.machship.com/incident/594018#274a7735c601b77dcf8a488c539270262a8c5b9af24a9d6ace2a1ca42b86f792 This has been resolved and normal service will resume from Direct https://status.machship.com/incident/594018 Wed, 14 Dec 2022 23:04:18 -0000 https://status.machship.com/incident/594018#0cae4c4765ad2860b4f37cc1dcc81cf55737c9d6b558c826a3af105e301fc29d Currently, the Direct Couriers API is not returning quotes to MachShip. This is preventing clients from being able to successfully book consignments We have lodged a ticket with their support team and will update you as advice is provided https://status.machship.com/incident/594019 Wed, 14 Dec 2022 23:02:54 -0000 https://status.machship.com/incident/594019#d7aa91161aab958c3a36541c08a6872db2d996ad66a3080ce794b139d84bad6c This incident has been resolved. https://status.machship.com/incident/594020 Mon, 05 Dec 2022 19:52:43 -0000 https://status.machship.com/incident/594020#c9dc51d92eb958db5caf5a6e33c771162ef1c79339b5aca0593aa18bacd2d87e GKR's system is now back up and running. Clients will be able to successfully Manifest https://status.machship.com/incident/594020 Mon, 05 Dec 2022 06:58:29 -0000 https://status.machship.com/incident/594020#393332536abf446393586152c2dd0b8e1a7b870c9133a2a1f3f47b2a74d26734 Carrier Update: MachShip FTP connection with GKR has changed hence unable to manifest cons in MachShip. Carrier is still working on reverting this back and will advise once done. Once confirmed, clients will then be able to manifest GKR cons. https://status.machship.com/incident/594020 Mon, 05 Dec 2022 04:21:52 -0000 https://status.machship.com/incident/594020#94c4bd47e967ff8d001c07a7286d72b62c440da41212c7048e8d1e4f3751f3c8 Clients having issues manifesting cons with GKR. MachShip has sent an inquiry to the carrier to further advise on the issue and confirmed that they have had server issues as of today. The team will advise once we have further available info. https://status.machship.com/incident/594021 Wed, 30 Nov 2022 23:21:32 -0000 https://status.machship.com/incident/594021#4f2a63537c202b5d8533da7fdde63c164c7eaa3cae1db411f0fd9787d7ef64b6 Update: Carrier confirmed the issue has been fixed on their end. Clients should now be able to proceed with manifesting cons with Toll. MachShip will continue to monitor throughout the day. https://status.machship.com/incident/594021 Wed, 30 Nov 2022 22:08:27 -0000 https://status.machship.com/incident/594021#282a9458e877442d4e4560665e28089ebe72e1d76ccaa9075c92a7a5bf27d534 Clients having issues with pickup booking with Toll, due to a timeout error. MachShip has sent an email to the Toll team to further confirm and validate. Further updates will be posted once made available by the carrier. https://status.machship.com/incident/594022 Thu, 24 Nov 2022 23:36:38 -0000 https://status.machship.com/incident/594022#0456414774dea230d4065334475628e215474aba3fe0b8d1472e9d6e623112af Northline has responded and advised that they have increased the capacity on their server, and this has resolved the intermittent connection issues that MachShip was facing https://status.machship.com/incident/594022 Mon, 21 Nov 2022 21:34:56 -0000 https://status.machship.com/incident/594022#0aaa36ffb90928fb0b0ea1ad8ab21f11b565534f075302add5ce212ad89cea5a Northline is continuing to have intermittent connection issues on its server. This will cause clients to see manifests fail. A retry can result in a success. MachShip is continuing to work through this issue with Northline and will advise as we hear from the Northline team https://status.machship.com/incident/594019 Mon, 14 Nov 2022 05:26:25 -0000 https://status.machship.com/incident/594019#87a8d882555c5c58046c6a90f640b043c76959b0aa47ed077c0f8e5cfcb938fa It appears that the MyFastway system has once again become active. Pricing should return, but we have not yet received confirmation on a fix from Aramex https://status.machship.com/incident/594019 Mon, 14 Nov 2022 05:02:26 -0000 https://status.machship.com/incident/594019#c566af210fa6e19f0a32deb09390abb840a0dc0a8476e6012303306d0a93050f Note that the MyFastway Platform has become entirely unresponsive - including their portal. Their team are investigating this, but during this time no pricing or booking will be able to be facilitated in MachShip. https://status.machship.com/incident/594019 Sun, 13 Nov 2022 23:50:30 -0000 https://status.machship.com/incident/594019#8eb1540369ad84d2906eadef45061b2d0cdfb10f3d1155bdbaf2ae09ecbd2dd4 Currently, Aramex's MyFastway system is experiencing intermittent periods of outage. This is resulting in pricing and thus routes not returning to MachShip We have lodged a ticket with their team and will advise as information is made available https://status.machship.com/incident/594023 Sun, 13 Nov 2022 23:34:59 -0000 https://status.machship.com/incident/594023#d389236e7affccc4b75e9c7f90d1f87b9d74ee5b1449b69f35561e84b43ff8c6 This incident has been resolved. https://status.machship.com/incident/594024 Sun, 13 Nov 2022 11:00:33 -0000 https://status.machship.com/incident/594024#8ef93f4c7188402a1bb03cc92fc156ed2e0545e56b979204d8673336df4190bd The scheduled maintenance has been completed. https://status.machship.com/incident/594024 Sun, 13 Nov 2022 11:00:00 +0000 https://status.machship.com/incident/594024#c499582492b0622b408d93580660f27a468589482cad06a59af7d9de5171e893 Maintenance completed https://status.machship.com/incident/594024 Sun, 13 Nov 2022 06:01:04 -0000 https://status.machship.com/incident/594024#8ef93f4c7188402a1bb03cc92fc156ed2e0545e56b979204d8673336df4190bd The scheduled maintenance has been completed. https://status.machship.com/incident/594024 Sun, 13 Nov 2022 06:00:00 -0000 https://status.machship.com/incident/594024#8ef93f4c7188402a1bb03cc92fc156ed2e0545e56b979204d8673336df4190bd The scheduled maintenance has been completed. https://status.machship.com/incident/594024 Sun, 13 Nov 2022 05:00:27 -0000 https://status.machship.com/incident/594024#8ef93f4c7188402a1bb03cc92fc156ed2e0545e56b979204d8673336df4190bd The scheduled maintenance has been completed. https://status.machship.com/incident/594025 Sat, 12 Nov 2022 16:02:34 -0000 https://status.machship.com/incident/594025#12fb30a212a7988796049eb8245182a3328985dc00feb3a24c07344dfceef8bf The scheduled maintenance has been completed. https://status.machship.com/incident/594025 Sat, 12 Nov 2022 16:00:00 +0000 https://status.machship.com/incident/594025#22f4417d41711037aa309b1139b5818697f3bfc3419b6bef6e7ecac1c8947c1a Maintenance completed https://status.machship.com/incident/594025 Sat, 12 Nov 2022 15:00:35 -0000 https://status.machship.com/incident/594025#12fb30a212a7988796049eb8245182a3328985dc00feb3a24c07344dfceef8bf The scheduled maintenance has been completed. https://status.machship.com/incident/594025 Sat, 12 Nov 2022 15:00:00 -0000 https://status.machship.com/incident/594025#12fb30a212a7988796049eb8245182a3328985dc00feb3a24c07344dfceef8bf The scheduled maintenance has been completed. https://status.machship.com/incident/594025 Sat, 12 Nov 2022 14:00:27 -0000 https://status.machship.com/incident/594025#12fb30a212a7988796049eb8245182a3328985dc00feb3a24c07344dfceef8bf The scheduled maintenance has been completed. https://status.machship.com/incident/594023 Wed, 09 Nov 2022 23:40:00 -0000 https://status.machship.com/incident/594023#4f7d82333c9e23f24c161556bae9924695c5a213b1669d0d2b7cccb6532974a6 Intermittent issue: MachShip is unable to connect to Northline SFTP and clients may have issues manifesting cons. An email has been sent to the carrier and we'll provide further updates once available. https://status.machship.com/incident/594026 Sun, 06 Nov 2022 04:02:34 -0000 https://status.machship.com/incident/594026#1ed99aaabfb4aa70b3eea8ea712fc1d956678a26c489d9f6cb3bbf3457bf5c3d The scheduled maintenance has been completed. https://status.machship.com/incident/594026 Sun, 06 Nov 2022 04:00:00 +0000 https://status.machship.com/incident/594026#b9bdcf4f08d66dd5ec44fbb09bb4ec6640d752ca176d9641c74dc007aefbfad1 Maintenance completed https://status.machship.com/incident/594026 Sun, 06 Nov 2022 03:01:44 -0000 https://status.machship.com/incident/594026#1ed99aaabfb4aa70b3eea8ea712fc1d956678a26c489d9f6cb3bbf3457bf5c3d The scheduled maintenance has been completed. https://status.machship.com/incident/594026 Sun, 06 Nov 2022 03:00:00 -0000 https://status.machship.com/incident/594026#1ed99aaabfb4aa70b3eea8ea712fc1d956678a26c489d9f6cb3bbf3457bf5c3d The scheduled maintenance has been completed. https://status.machship.com/incident/594026 Sun, 06 Nov 2022 02:00:23 -0000 https://status.machship.com/incident/594026#1ed99aaabfb4aa70b3eea8ea712fc1d956678a26c489d9f6cb3bbf3457bf5c3d The scheduled maintenance has been completed. https://status.machship.com/incident/594024 Thu, 03 Nov 2022 03:05:16 -0000 https://status.machship.com/incident/594024#8ef93f4c7188402a1bb03cc92fc156ed2e0545e56b979204d8673336df4190bd The scheduled maintenance has been completed. https://status.machship.com/incident/594027 Tue, 01 Nov 2022 01:14:55 -0000 https://status.machship.com/incident/594027#a910e0f3fcd3859648d2a3a361cfcde3d78a1c0ea7abb60b84cc4f4748c9cd0d Carrier Update: Hi all, Please beware all Services are back online, and Telstra confirmed the issue is resolved. We will continue monitor throughout the day. Sorry for the inconvenient caused Regards, eBusiness Integration Team https://status.machship.com/incident/594027 Tue, 01 Nov 2022 01:02:59 -0000 https://status.machship.com/incident/594027#b58c5063947a28cde6db0c950fcf187fe8208373730284ae61276d81e5080a22 Carrier Update: Hi all, Please beware the Services are back online. However, Telstra are continuing their works for the next few hours. This may result in intermittent disruptions. Our team is currently working to minimise the impact. Regards, eBusiness Integration Team - MachShip will continue to monitor and advise any carrier updates available. https://status.machship.com/incident/594027 Mon, 31 Oct 2022 22:00:07 -0000 https://status.machship.com/incident/594027#8a01d8ddbf6d8f9cf0f3479f3f1935b683f1d584db09f71294689244a2bb46a7 Carrier Note: Hi All, Please be aware that BEX has experienced a Telstra network outage. As a result you may have experienced connectivity issues to the BEX network, including SFTP, BEX Online API, etc. Telstra are sending a technician at 9am and we are currently working to bring critical services back online. Sorry for the inconvenient caused. Regards, eBusiness Integration Team https://status.machship.com/incident/594028 Sat, 29 Oct 2022 11:00:02 -0000 https://status.machship.com/incident/594028#428bd8286717a31e5738010e1db28af7ee12556f673af6b53ff2fc08093b07ba The scheduled maintenance has been completed. https://status.machship.com/incident/594028 Sat, 29 Oct 2022 11:00:00 +0000 https://status.machship.com/incident/594028#2d0ba954de48c227e5238bf5e9feeb84a70674b234eefebc0733ec84650fc41b Maintenance completed https://status.machship.com/incident/594028 Sat, 29 Oct 2022 07:00:04 -0000 https://status.machship.com/incident/594028#428bd8286717a31e5738010e1db28af7ee12556f673af6b53ff2fc08093b07ba The scheduled maintenance has been completed. https://status.machship.com/incident/594028 Sat, 29 Oct 2022 07:00:00 -0000 https://status.machship.com/incident/594028#428bd8286717a31e5738010e1db28af7ee12556f673af6b53ff2fc08093b07ba The scheduled maintenance has been completed. https://status.machship.com/incident/594028 Sat, 29 Oct 2022 06:00:25 -0000 https://status.machship.com/incident/594028#428bd8286717a31e5738010e1db28af7ee12556f673af6b53ff2fc08093b07ba The scheduled maintenance has been completed. https://status.machship.com/incident/594029 Thu, 27 Oct 2022 23:31:22 -0000 https://status.machship.com/incident/594029#62cd447e3603afca6315fc40b64ec863bc54381c26c0a01a6a38021eee171182 A fix has been deployed and labels can now be printed for these carriers https://status.machship.com/incident/594029 Thu, 27 Oct 2022 23:05:09 -0000 https://status.machship.com/incident/594029#cfbbec799ce876f5e7eff4f24c4a4c52da17e15765c9657fd8f3c7a4ea15ed99 MachShip has identified an issue with printing off labels for carrier Medi Express and First Express. This is currently being investigated and we will advise once a fix is in https://status.machship.com/incident/594033 Thu, 27 Oct 2022 00:47:09 -0000 https://status.machship.com/incident/594033#49c16c87f265e0ae9535ed8297ad825475ee0fe3514bb1f73bd58c526a668cef This incident was related to high load on MachShip’s database due to a high volume of inserts into the db relating specifically to item references on consignments. Through this incident we identified a gap when creating consignments with extremely high quantity values which we have now addressed by restricting item counts on consignments to a maximum of 10,000. We apologise for the slowness of the system during this incident. https://status.machship.com/incident/594033 Thu, 27 Oct 2022 00:44:29 -0000 https://status.machship.com/incident/594033#e328cc2194db940b0369db6734b4b06e833e328c9355b2ecb5637ec0799ed068 This incident was related to high load on MachShip’s database due to a high volume of inserts into the db relating specifically to item references on consignments. Through this incident we identified a gap when creating consignments with extremely high quantity values which we have now addressed by restricting item counts on consignments to a maximum of 10,000. We apologise for the slowness of the system during this incident. https://status.machship.com/incident/594033 Thu, 27 Oct 2022 00:44:29 -0000 https://status.machship.com/incident/594033#e328cc2194db940b0369db6734b4b06e833e328c9355b2ecb5637ec0799ed068 This incident was related to high load on MachShip’s database due to a high volume of inserts into the db relating specifically to item references on consignments. Through this incident we identified a gap when creating consignments with extremely high quantity values which we have now addressed by restricting item counts on consignments to a maximum of 10,000. We apologise for the slowness of the system during this incident. https://status.machship.com/incident/594033 Thu, 27 Oct 2022 00:44:29 -0000 https://status.machship.com/incident/594033#e328cc2194db940b0369db6734b4b06e833e328c9355b2ecb5637ec0799ed068 This incident was related to high load on MachShip’s database due to a high volume of inserts into the db relating specifically to item references on consignments. Through this incident we identified a gap when creating consignments with extremely high quantity values which we have now addressed by restricting item counts on consignments to a maximum of 10,000. We apologise for the slowness of the system during this incident. https://status.machship.com/incident/594030 Mon, 24 Oct 2022 04:56:15 -0000 https://status.machship.com/incident/594030#3042f4dd6e0a7a1be0027818a28702fced788e2fa1a621944d43e355dd25a887 Carrier has reported this issue as resolved https://status.machship.com/incident/594030 Mon, 24 Oct 2022 03:01:02 -0000 https://status.machship.com/incident/594030#2b2a6b917ad64724e50ccdde45240efa117fb3289a94acd10756e78ec0d2f2d5 Carrier Update: We are currently investigating the service interruption that you are experiencing and hope to see it restored as soon as possible. This is being looked into as a priority and the appropriate escalations have taken place. https://status.machship.com/incident/594030 Mon, 24 Oct 2022 02:29:54 -0000 https://status.machship.com/incident/594030#28f084ce123299c9281e68ad32976f1ccae753b8cb04980a52fbaf7788f81cb1 We are receiving several reports of a failure to manifest consignments with TNT. MachShip has raised a query with their team as to the cause of this issue and will advise as information is provided https://status.machship.com/incident/594031 Sun, 23 Oct 2022 07:02:21 -0000 https://status.machship.com/incident/594031#4b34b8c233a1e7b825a513b91a444322360f126f8237f0bc509c947b6caea81c The scheduled maintenance has been completed. https://status.machship.com/incident/594031 Sun, 23 Oct 2022 07:00:00 +0000 https://status.machship.com/incident/594031#89b7700daa7c867ea7ff38e5a59caaf7a7a9bfca0d247511ce5da8a432f27f6d Maintenance completed https://status.machship.com/incident/594031 Sun, 23 Oct 2022 01:00:40 -0000 https://status.machship.com/incident/594031#4b34b8c233a1e7b825a513b91a444322360f126f8237f0bc509c947b6caea81c The scheduled maintenance has been completed. https://status.machship.com/incident/594031 Sun, 23 Oct 2022 01:00:00 -0000 https://status.machship.com/incident/594031#4b34b8c233a1e7b825a513b91a444322360f126f8237f0bc509c947b6caea81c The scheduled maintenance has been completed. https://status.machship.com/incident/594031 Sun, 23 Oct 2022 00:00:25 -0000 https://status.machship.com/incident/594031#4b34b8c233a1e7b825a513b91a444322360f126f8237f0bc509c947b6caea81c The scheduled maintenance has been completed. https://status.machship.com/incident/594032 Thu, 20 Oct 2022 02:42:43 -0000 https://status.machship.com/incident/594032#a5be78ee38c2590f8e113825458726a3c667eb16c3e037c79725c733441d55c4 This incident has been resolved. https://status.machship.com/incident/594032 Thu, 20 Oct 2022 02:24:41 -0000 https://status.machship.com/incident/594032#1a0395f90ffcc5bae139ef2706c3e12d2f34fb040e3a3e5417c77f958e9b7e35 Successful bookings are now being seen in Capitals system. We will continue to monitor over the coming period https://status.machship.com/incident/594032 Thu, 20 Oct 2022 01:56:06 -0000 https://status.machship.com/incident/594032#861b62d766dccdaa2bb06555c247cd6cfbe33defa721e727ade0eb4ad689619d Clients may be facing some issues booking consignments This is being reviewed by the Capital Transport team and we will advise once information is available https://status.machship.com/incident/594033 Thu, 20 Oct 2022 01:01:57 -0000 https://status.machship.com/incident/594033#888701e1bb7c1bd9886266f58ab4ec911e22640fc63943aaa6fe5ee56faf8414 The team has advised that as of 11:50 normal performance should have returned to the MachShip platform We apologise for the inconvenience these issues have caused and will provide a post mortem for this issue shortly https://status.machship.com/incident/594033 Thu, 20 Oct 2022 00:03:20 -0000 https://status.machship.com/incident/594033#5213a4474fc2a49e1315cdb1c14b96a445c0433cb3489daec89295a789d6d6fc We are continuing to investigate this issue. https://status.machship.com/incident/594033 Thu, 20 Oct 2022 00:03:11 -0000 https://status.machship.com/incident/594033#1d74d0edf95b0f71cc3bf49927360f2cb1658f0dd515376e7ca4e553610fef65 We continue to recieve reports of errors when creating/editing consignments. The team are continuing to investigate the reasons for these issues and I will update you as information is available https://status.machship.com/incident/594033 Wed, 19 Oct 2022 23:47:09 -0000 https://status.machship.com/incident/594033#1b75ab11970a81c9e09ead6c3e927501684cac2ed4653837bd80ad8b58a169cc The team has reported that many aspects of the system will have returned or are in the process of returning to standard speeds. The team are continuing to monitor the stability and performance of the platform. We will continue to update as information is made available https://status.machship.com/incident/594033 Wed, 19 Oct 2022 23:29:33 -0000 https://status.machship.com/incident/594033#9a7285f446670405ffcad762142f5bf85293ef364ec805e735f9d123b7cfda5f Update: The team are continuing to work through the problems faced within the MachShip Platform and returning the operational components of the platform to the expected working speeds. As per the previous update, this is being worked on with the highest of priorities and we will continue to update as information is made available from the team. https://status.machship.com/incident/594033 Wed, 19 Oct 2022 22:55:40 -0000 https://status.machship.com/incident/594033#588d8e4867128b432e7e0cb9ceac9e4c6c6e5aa98d34261dd97e8f9d19cfbb8f Currently, clients will be facing some slowness is navigation and routing within the MachShip platform. The cause of this has been identified and the team are working on restoring standard operating times with the highest of priorities https://status.machship.com/incident/594034 Sun, 16 Oct 2022 19:00:32 -0000 https://status.machship.com/incident/594034#20c11712b8730767191442d0ee99218072c6fdb5fa7351d960c978a3e1bd9428 The scheduled maintenance has been completed. https://status.machship.com/incident/594034 Sun, 16 Oct 2022 18:59:00 +0000 https://status.machship.com/incident/594034#abe9649aaf1014e0b32010b5e69bceedd542daf950fbff9fad7352cda5547e86 Maintenance completed https://status.machship.com/incident/594034 Fri, 14 Oct 2022 12:59:38 -0000 https://status.machship.com/incident/594034#20c11712b8730767191442d0ee99218072c6fdb5fa7351d960c978a3e1bd9428 The scheduled maintenance has been completed. https://status.machship.com/incident/594034 Fri, 14 Oct 2022 12:59:00 -0000 https://status.machship.com/incident/594034#20c11712b8730767191442d0ee99218072c6fdb5fa7351d960c978a3e1bd9428 The scheduled maintenance has been completed. https://status.machship.com/incident/594034 Fri, 14 Oct 2022 11:59:22 -0000 https://status.machship.com/incident/594034#20c11712b8730767191442d0ee99218072c6fdb5fa7351d960c978a3e1bd9428 The scheduled maintenance has been completed. https://status.machship.com/incident/594035 Fri, 14 Oct 2022 06:00:44 -0000 https://status.machship.com/incident/594035#97e4d94d006aa5bb97b2addacdc74ec4ff1310d1b382aad207975900fbbce2b2 This incident has been resolved. https://status.machship.com/incident/594035 Fri, 14 Oct 2022 03:26:39 -0000 https://status.machship.com/incident/594035#03ee129caf5d2be88cc1593eb6bda89c1f474e7884884f0331f6a9c07138a72c First Express's system now appears responsive to quote and booking calls. MachShip will continue to monitor throughout the afternoon https://status.machship.com/incident/594035 Fri, 14 Oct 2022 02:58:49 -0000 https://status.machship.com/incident/594035#f0d277a03b694ef4b130405cc3ce411329d4d2b1d433d917e0bc6b4f05102c2f Currently, there is an Outage with the First Express API. We have lodged a ticket with their team and are awaiting a response https://status.machship.com/incident/594036 Sun, 09 Oct 2022 13:01:25 -0000 https://status.machship.com/incident/594036#06992694eed612e471fb2e854ebfc6823898a61c8771f2c28b8187c8a6806485 The scheduled maintenance has been completed. https://status.machship.com/incident/594036 Sun, 09 Oct 2022 13:00:00 +0000 https://status.machship.com/incident/594036#da7daccf0611bcfa82b88b61e4710b8d8864ce17265b49721d6bbf815d646fa7 Maintenance completed https://status.machship.com/incident/594036 Sun, 09 Oct 2022 11:30:30 -0000 https://status.machship.com/incident/594036#06992694eed612e471fb2e854ebfc6823898a61c8771f2c28b8187c8a6806485 The scheduled maintenance has been completed. https://status.machship.com/incident/594036 Sun, 09 Oct 2022 11:30:00 -0000 https://status.machship.com/incident/594036#06992694eed612e471fb2e854ebfc6823898a61c8771f2c28b8187c8a6806485 The scheduled maintenance has been completed. https://status.machship.com/incident/594036 Sun, 09 Oct 2022 10:30:24 -0000 https://status.machship.com/incident/594036#06992694eed612e471fb2e854ebfc6823898a61c8771f2c28b8187c8a6806485 The scheduled maintenance has been completed. https://status.machship.com/incident/594037 Fri, 07 Oct 2022 13:00:27 -0000 https://status.machship.com/incident/594037#f538c4d08ed31f5c67c6bb0c469ee70ac9d8a32365fa6cdc97f2b54f0b3138d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594037 Fri, 07 Oct 2022 13:00:00 +0000 https://status.machship.com/incident/594037#1a61521469d41692911e62df59eead89f497ef878576432603281585e3329a13 Maintenance completed https://status.machship.com/incident/594037 Fri, 07 Oct 2022 12:01:38 -0000 https://status.machship.com/incident/594037#f538c4d08ed31f5c67c6bb0c469ee70ac9d8a32365fa6cdc97f2b54f0b3138d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594037 Fri, 07 Oct 2022 12:00:00 -0000 https://status.machship.com/incident/594037#f538c4d08ed31f5c67c6bb0c469ee70ac9d8a32365fa6cdc97f2b54f0b3138d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594037 Fri, 07 Oct 2022 11:00:24 -0000 https://status.machship.com/incident/594037#f538c4d08ed31f5c67c6bb0c469ee70ac9d8a32365fa6cdc97f2b54f0b3138d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594038 Wed, 05 Oct 2022 06:45:35 -0000 https://status.machship.com/incident/594038#03b8352db750efd54e19902e7a6fba7b3dc1a2f68ec3abe28d85e62b3c12a279 Hi Trans has fully restored their internal systems and clients should be able to now Manifest successfully in MachShip https://status.machship.com/incident/594038 Wed, 05 Oct 2022 04:07:27 -0000 https://status.machship.com/incident/594038#136c9ac4701f7b8ff68d4e7ea15cd7752cb11aeaa46a1548e42bdb2a0b488cef Please see the update from Hi Trans: We recently had our primary Telstra link go down in our datacentre. We are currently working on restoring our backup connection. MachShip will advise as information is made available https://status.machship.com/incident/594038 Wed, 05 Oct 2022 03:49:55 -0000 https://status.machship.com/incident/594038#3e40ea5c27a6e04982ac1850de8fd501118080c8bc09da571a91524694aa437e Currently, Hi Trans are having system issues that are resulting in failed manifest attempts. MachShip has raised a ticket with them and will advise as information is made available https://status.machship.com/incident/594039 Sun, 02 Oct 2022 05:00:41 -0000 https://status.machship.com/incident/594039#e3e262d5505961405c899ad9f7bb06373bf13138c3c90375024ca9c175159423 The scheduled maintenance has been completed. https://status.machship.com/incident/594039 Sun, 02 Oct 2022 05:00:00 +0000 https://status.machship.com/incident/594039#675cedc5ba92a404cd1f7df4de43ede333bb73e254511755cb6f38d53541f942 Maintenance completed https://status.machship.com/incident/594039 Sun, 02 Oct 2022 03:00:21 -0000 https://status.machship.com/incident/594039#e3e262d5505961405c899ad9f7bb06373bf13138c3c90375024ca9c175159423 The scheduled maintenance has been completed. https://status.machship.com/incident/594039 Sun, 02 Oct 2022 03:00:00 -0000 https://status.machship.com/incident/594039#e3e262d5505961405c899ad9f7bb06373bf13138c3c90375024ca9c175159423 The scheduled maintenance has been completed. https://status.machship.com/incident/594039 Sun, 02 Oct 2022 02:00:24 -0000 https://status.machship.com/incident/594039#e3e262d5505961405c899ad9f7bb06373bf13138c3c90375024ca9c175159423 The scheduled maintenance has been completed. https://status.machship.com/incident/594040 Fri, 30 Sep 2022 01:09:19 -0000 https://status.machship.com/incident/594040#3ab5390fd420bb15a3edb7ef6c60dcb345213ac1b5fa0c7a225b06e64e746935 A bug was introduced to the ‘Generate All Invoices’ functionality related to the latest improvements to the grids in MachShip. The issue caused some of the filters on the generate invoices page to not be included in the ‘Generate All Invoices’ request, resulting in potentially more consignments being invoiced than desired. This issue has now been resolved and is now filtering correctly https://status.machship.com/incident/594040 Fri, 30 Sep 2022 01:07:31 -0000 https://status.machship.com/incident/594040#5d1ac11537462365b6e6bdcc46dac72dfa76af4175395747a605e5474437c26e A bug was introduced to the ‘Generate All Invoices’ functionality related to the latest improvements to the grids in MachShip. The issue caused some of the filters on the generate invoices page to not be included in the ‘Generate All Invoices’ request, resulting in potentially more consignments being invoiced than desired. This issue has now been resolved and is now filtering correctly https://status.machship.com/incident/594040 Fri, 30 Sep 2022 01:07:31 -0000 https://status.machship.com/incident/594040#5d1ac11537462365b6e6bdcc46dac72dfa76af4175395747a605e5474437c26e A bug was introduced to the ‘Generate All Invoices’ functionality related to the latest improvements to the grids in MachShip. The issue caused some of the filters on the generate invoices page to not be included in the ‘Generate All Invoices’ request, resulting in potentially more consignments being invoiced than desired. This issue has now been resolved and is now filtering correctly https://status.machship.com/incident/594040 Fri, 30 Sep 2022 01:07:31 -0000 https://status.machship.com/incident/594040#5d1ac11537462365b6e6bdcc46dac72dfa76af4175395747a605e5474437c26e A bug was introduced to the ‘Generate All Invoices’ functionality related to the latest improvements to the grids in MachShip. The issue caused some of the filters on the generate invoices page to not be included in the ‘Generate All Invoices’ request, resulting in potentially more consignments being invoiced than desired. This issue has now been resolved and is now filtering correctly https://status.machship.com/incident/594040 Fri, 30 Sep 2022 01:07:21 -0000 https://status.machship.com/incident/594040#2bf03d1578f81a47a9c01f8f57d37969e4c1bd21364102133449a98d52311d1d This incident has been resolved. https://status.machship.com/incident/594040 Fri, 30 Sep 2022 00:19:00 -0000 https://status.machship.com/incident/594040#3097bca85beadf4b35cf7a7a314de437a8dc6fbb43377a68bff676f75b045983 Currently, we have identified an issue with generating invoices in MachShip. Clients are advised to hold off generating invoices until this is resolved. This is being looked at with a very high priority, and the early ETA is that this will be resolved within the next couple of hours. Clients do not need to stop reconciling invoices and consignments during this period. If there are any questions, please contact support@machship.com https://status.machship.com/incident/594041 Tue, 20 Sep 2022 05:48:09 -0000 https://status.machship.com/incident/594041#9809d709ce4a0e6c2911b1289da3c619e6098ed5d5f47fe7bd2f7a1eeb99406a This incident has been resolved. https://status.machship.com/incident/594041 Tue, 20 Sep 2022 05:15:55 -0000 https://status.machship.com/incident/594041#a7589263509341ac7f829d4e6d863910eed9d86730ac1fe0d5484ed7fe9d42d8 Xpress to You has fixed this issue and pricing will now be returning https://status.machship.com/incident/594041 Tue, 20 Sep 2022 04:02:26 -0000 https://status.machship.com/incident/594041#41b14535b2dac4dc1eb1bb1eeaab91f5fd7619a03720a92f44414b9db8a7a841 Currently, Carrier Xpress to You is experiencing issues with their systems that is preventing successful pricing, tracking and booking requests from being made. A ticket has been lodged with their team to review. MachShip will advise as information is made available https://status.machship.com/incident/594042 Mon, 12 Sep 2022 02:09:55 -0000 https://status.machship.com/incident/594042#d724df360bc9bb10485efc0b245a4714fe459f47d47307994fadf24adf0db88d Aramex has advised that this issue has been resolved https://status.machship.com/incident/594042 Mon, 12 Sep 2022 01:25:21 -0000 https://status.machship.com/incident/594042#d613a78fea325a4fd90061305aa1c80dbc8f3c3adec012df2e2e17704d92d6d5 Aramex has reported the below: There is Myfastway system outage at this moment. Our developers are currently working on it with high priority. I will keep you updated and let you once this is resolved. https://status.machship.com/incident/594042 Mon, 12 Sep 2022 01:21:40 -0000 https://status.machship.com/incident/594042#e20e4d9abed377d915952f9d745503cd1572a123e797756c16d0eee55c93aebb Currently, MachShip cannot contact the Aramex API for Quotes or Booking consignments. A ticket has been raised with their team, and we will advise when more information is available https://status.machship.com/incident/594043 Fri, 09 Sep 2022 21:00:36 -0000 https://status.machship.com/incident/594043#7bc58c2fb38c95e87aecfc5b9424a4153424e92bfd78790331b2f66749901a39 The scheduled maintenance has been completed. https://status.machship.com/incident/594043 Fri, 09 Sep 2022 21:00:00 +0000 https://status.machship.com/incident/594043#1970b88536198af95f8507e29f8b00a64dffa9c995d1096824a07b46a7788faf Maintenance completed https://status.machship.com/incident/594043 Fri, 09 Sep 2022 11:02:57 -0000 https://status.machship.com/incident/594043#7bc58c2fb38c95e87aecfc5b9424a4153424e92bfd78790331b2f66749901a39 The scheduled maintenance has been completed. https://status.machship.com/incident/594043 Fri, 09 Sep 2022 11:00:00 -0000 https://status.machship.com/incident/594043#7bc58c2fb38c95e87aecfc5b9424a4153424e92bfd78790331b2f66749901a39 The scheduled maintenance has been completed. https://status.machship.com/incident/594043 Fri, 09 Sep 2022 09:59:41 -0000 https://status.machship.com/incident/594043#7bc58c2fb38c95e87aecfc5b9424a4153424e92bfd78790331b2f66749901a39 The scheduled maintenance has been completed. https://status.machship.com/incident/594044 Fri, 09 Sep 2022 02:20:34 -0000 https://status.machship.com/incident/594044#fb4d77599a44168dade066567880c7cae712e812ca0696d2406c23292707dbd7 Fix has been implimented by State Transport https://status.machship.com/incident/594044 Fri, 09 Sep 2022 01:56:16 -0000 https://status.machship.com/incident/594044#1e2a788bc2094feb83ddad98437a130161127b52c04370599426321f54ae6b68 Currently, State Transport's API is experiencing issues returning quotes. This has been raised with them. We will advise as information becomes available https://status.machship.com/incident/594045 Sun, 04 Sep 2022 05:00:30 -0000 https://status.machship.com/incident/594045#027ed1a5cd1e1e1be39b30ca602f35133b781ff68b3ff2ecec3c43edfdb0591c The scheduled maintenance has been completed. https://status.machship.com/incident/594045 Sun, 04 Sep 2022 05:00:00 +0000 https://status.machship.com/incident/594045#d6f651e2ddb551963b205bb93fb16c9f95b3929e891284de8f808ef80e2833be Maintenance completed https://status.machship.com/incident/594045 Sat, 03 Sep 2022 10:00:29 -0000 https://status.machship.com/incident/594045#027ed1a5cd1e1e1be39b30ca602f35133b781ff68b3ff2ecec3c43edfdb0591c The scheduled maintenance has been completed. https://status.machship.com/incident/594045 Sat, 03 Sep 2022 10:00:00 -0000 https://status.machship.com/incident/594045#027ed1a5cd1e1e1be39b30ca602f35133b781ff68b3ff2ecec3c43edfdb0591c The scheduled maintenance has been completed. https://status.machship.com/incident/594045 Sat, 03 Sep 2022 09:00:24 -0000 https://status.machship.com/incident/594045#027ed1a5cd1e1e1be39b30ca602f35133b781ff68b3ff2ecec3c43edfdb0591c The scheduled maintenance has been completed. https://status.machship.com/incident/594046 Thu, 01 Sep 2022 00:51:09 -0000 https://status.machship.com/incident/594046#4d2d26f0700445c9a1938a5e23ea830a6b966e63484e5049e1c2a373d00abda6 This issue has been resolved and MachShip should be back to standard speeds Any issues reach out to support@machship.com https://status.machship.com/incident/594046 Thu, 01 Sep 2022 00:34:39 -0000 https://status.machship.com/incident/594046#5455efed06f0055a4ade195b455348de989a036ed4a71d9698136e903b98e260 Currently, we are investigating an issue that is affecting the automatic printing of labels and causing some slow navigation through the platform. We will advise as updates are made available. This is being looked at with a very high priority https://status.machship.com/incident/594047 Fri, 26 Aug 2022 04:49:08 -0000 https://status.machship.com/incident/594047#22bafdebac74b5e0ed2ce65af0a447b572b26041c80e3d825f51d9ee723c740a Capital has advised this is all fixed https://status.machship.com/incident/594047 Fri, 26 Aug 2022 02:04:08 -0000 https://status.machship.com/incident/594047#235078968512f568e21c947981036e645294cbd3c2c7de36c4da19db86f2d64b It appears that successful bookings can now be made with Capital Transport in WA. We are awaiting final confirmation of the resolution from the carrier but clients should be able to attempt to manifest their WA Capital consignments now https://status.machship.com/incident/594047 Fri, 26 Aug 2022 01:14:32 -0000 https://status.machship.com/incident/594047#d4dd9660a4fda933ea541e1c99546821963b6121549fdb23c150179703f5081d Bookings are failing for Capital Transport in WA. Carrier is made aware of the issue and are currently investigating. MachShip will continue to monitor and will advise when information is available. https://status.machship.com/incident/594048 Sat, 20 Aug 2022 14:01:14 -0000 https://status.machship.com/incident/594048#da9e1d74fd2d97259ab7b25d2f57cda3655740c41ea16f3306d4f7b1562f28c2 The scheduled maintenance has been completed. https://status.machship.com/incident/594048 Sat, 20 Aug 2022 14:00:00 +0000 https://status.machship.com/incident/594048#2d695d5030edf0753f6a136f9b9d7dc9cc86020812f9f1c7bcdcb2c5f8c849ec Maintenance completed https://status.machship.com/incident/594048 Sat, 20 Aug 2022 13:00:40 -0000 https://status.machship.com/incident/594048#da9e1d74fd2d97259ab7b25d2f57cda3655740c41ea16f3306d4f7b1562f28c2 The scheduled maintenance has been completed. https://status.machship.com/incident/594048 Sat, 20 Aug 2022 13:00:00 -0000 https://status.machship.com/incident/594048#da9e1d74fd2d97259ab7b25d2f57cda3655740c41ea16f3306d4f7b1562f28c2 The scheduled maintenance has been completed. https://status.machship.com/incident/594048 Sat, 20 Aug 2022 12:00:20 -0000 https://status.machship.com/incident/594048#da9e1d74fd2d97259ab7b25d2f57cda3655740c41ea16f3306d4f7b1562f28c2 The scheduled maintenance has been completed. https://status.machship.com/incident/594049 Wed, 17 Aug 2022 00:56:34 -0000 https://status.machship.com/incident/594049#83f147b56fb4db67218db1b03cb0a61df849995e47d6e006faf0bb0c9158762c Update: Confirmed BEXP manifest issue has been fixed and clients should now be able to book cons with the carrier. MachShip will continue to monitor throughout the day and will advise any information available. https://status.machship.com/incident/594049 Wed, 17 Aug 2022 00:25:44 -0000 https://status.machship.com/incident/594049#f52f722342042c4baa570a99e65b69331d6eab0661b70a018595128b3e164bab Currently, clients will be experiencing errors manifesting Border Express consignments. MachShip has lodged a ticket with the Border team and will advise when information is available https://status.machship.com/incident/594050 Mon, 08 Aug 2022 02:05:50 -0000 https://status.machship.com/incident/594050#f7a8e97eff5f3f9deebfdb9f1d1c4ac94016e555e40924f56f871aa757846df4 Carrier has confirmed this is now fixed. Clients will now be able to get pricing with Capital Transport (QLD). https://status.machship.com/incident/594050 Mon, 08 Aug 2022 01:18:08 -0000 https://status.machship.com/incident/594050#ea6479e36594c27a8f84dc1fab1e8286d83509f4e554c7cb4799981475b29ea1 Capital has confirmed that this is an issue within their systems in Queensland. They are currently working on a fix and will update as they progress. https://status.machship.com/incident/594050 Mon, 08 Aug 2022 01:15:15 -0000 https://status.machship.com/incident/594050#f2fcec99016a389bf96abc51d07c83e7a906f05e45b038923277f5b453e5d853 Currently, MachShip is investigating a problem causing pricing and booking issues with Capital transport in QLD. We will continue to update you as information is made available https://status.machship.com/incident/594051 Sun, 07 Aug 2022 05:00:11 -0000 https://status.machship.com/incident/594051#9ef9df95cb0290f87f8cfab391bacffb143c2e263fae593d7c169ba1ea25058d The scheduled maintenance has been completed. https://status.machship.com/incident/594051 Sun, 07 Aug 2022 05:00:00 +0000 https://status.machship.com/incident/594051#9f4f95e238e8c38d042271500a9f037ae7bf56a850bbfb3261e8944f5bdf38a2 Maintenance completed https://status.machship.com/incident/594051 Sat, 06 Aug 2022 15:00:28 -0000 https://status.machship.com/incident/594051#9ef9df95cb0290f87f8cfab391bacffb143c2e263fae593d7c169ba1ea25058d The scheduled maintenance has been completed. https://status.machship.com/incident/594051 Sat, 06 Aug 2022 15:00:00 -0000 https://status.machship.com/incident/594051#9ef9df95cb0290f87f8cfab391bacffb143c2e263fae593d7c169ba1ea25058d The scheduled maintenance has been completed. https://status.machship.com/incident/594051 Sat, 06 Aug 2022 14:00:25 -0000 https://status.machship.com/incident/594051#9ef9df95cb0290f87f8cfab391bacffb143c2e263fae593d7c169ba1ea25058d The scheduled maintenance has been completed. https://status.machship.com/incident/594052 Sat, 06 Aug 2022 11:01:34 -0000 https://status.machship.com/incident/594052#5cb68fbdf948cfdc355889562ffc307758d31452610484153aa3e94a420d31ff The scheduled maintenance has been completed. https://status.machship.com/incident/594052 Sat, 06 Aug 2022 11:00:00 +0000 https://status.machship.com/incident/594052#1ceaac5c45c778777be56a86564ab9637c3b858834935dcc7a5e765817c9ba60 Maintenance completed https://status.machship.com/incident/594052 Sat, 06 Aug 2022 03:00:36 -0000 https://status.machship.com/incident/594052#5cb68fbdf948cfdc355889562ffc307758d31452610484153aa3e94a420d31ff The scheduled maintenance has been completed. https://status.machship.com/incident/594052 Sat, 06 Aug 2022 03:00:00 -0000 https://status.machship.com/incident/594052#5cb68fbdf948cfdc355889562ffc307758d31452610484153aa3e94a420d31ff The scheduled maintenance has been completed. https://status.machship.com/incident/594052 Sat, 06 Aug 2022 02:00:27 -0000 https://status.machship.com/incident/594052#5cb68fbdf948cfdc355889562ffc307758d31452610484153aa3e94a420d31ff The scheduled maintenance has been completed. https://status.machship.com/incident/594053 Tue, 02 Aug 2022 21:29:47 -0000 https://status.machship.com/incident/594053#325d4fc7cf5afa920fefd09985858c265b53538660f27cf368273dcb68863df1 Toll Advised that their system experienced API issues in the AM Tuesday 2nd August. This has now been resolved https://status.machship.com/incident/594053 Tue, 02 Aug 2022 05:22:51 -0000 https://status.machship.com/incident/594053#27a01d1a2e53e53f79383b2a41c1b28e79eae9ad0430a3010e0a329487a24489 Update: At the moment, MachShip receives reports of successful Toll bookings, though no further confirmation/update from the carrier's end regarding the issue. MachShip team will continue to monitor and provide updates once made available. https://status.machship.com/incident/594053 Tue, 02 Aug 2022 02:33:04 -0000 https://status.machship.com/incident/594053#6cedca616ab3dfea42bc3e0cced88a92b27f0986dac8948110d082d9c368e2b5 Clients unable to manifest cons. MachShip have sent an inquiry to Toll and will advise as soon as information is made available. https://status.machship.com/incident/594054 Sat, 30 Jul 2022 07:00:37 -0000 https://status.machship.com/incident/594054#cdc138d887721e26d27e6bee4b7871673e0797b25449a3bd88dc996a4f68bfa6 The scheduled maintenance has been completed. https://status.machship.com/incident/594054 Sat, 30 Jul 2022 07:00:00 +0000 https://status.machship.com/incident/594054#98dfb5a606cf05b8bb02b1a62244e91e9c83b117bde2d32564626ad825393b40 Maintenance completed https://status.machship.com/incident/594054 Sat, 30 Jul 2022 00:00:34 -0000 https://status.machship.com/incident/594054#cdc138d887721e26d27e6bee4b7871673e0797b25449a3bd88dc996a4f68bfa6 The scheduled maintenance has been completed. https://status.machship.com/incident/594054 Sat, 30 Jul 2022 00:00:00 -0000 https://status.machship.com/incident/594054#cdc138d887721e26d27e6bee4b7871673e0797b25449a3bd88dc996a4f68bfa6 The scheduled maintenance has been completed. https://status.machship.com/incident/594054 Fri, 29 Jul 2022 23:00:28 -0000 https://status.machship.com/incident/594054#cdc138d887721e26d27e6bee4b7871673e0797b25449a3bd88dc996a4f68bfa6 The scheduled maintenance has been completed. https://status.machship.com/incident/594055 Sun, 24 Jul 2022 13:00:32 -0000 https://status.machship.com/incident/594055#27e4f4becd26065d627889ecbce325fe041f3125d578e28edf0eb5686fd65c13 The scheduled maintenance has been completed. https://status.machship.com/incident/594055 Sun, 24 Jul 2022 13:00:00 +0000 https://status.machship.com/incident/594055#f3e81408f88313a3f9738ee4234ec30350d2087245d1cd3c5ea9a2c8ffa3a142 Maintenance completed https://status.machship.com/incident/594056 Sun, 24 Jul 2022 06:00:42 -0000 https://status.machship.com/incident/594056#8954f71fe8c681d9ef93863eb54a40f03e526552f845e55a1e03fab8ec356e1b The scheduled maintenance has been completed. https://status.machship.com/incident/594056 Sun, 24 Jul 2022 06:00:00 +0000 https://status.machship.com/incident/594056#9ffe1e2e3575777063297f9afa2c9d9d59c30468a762ba6c9873ca6e480616ff Maintenance completed https://status.machship.com/incident/594056 Sun, 24 Jul 2022 02:00:36 -0000 https://status.machship.com/incident/594056#8954f71fe8c681d9ef93863eb54a40f03e526552f845e55a1e03fab8ec356e1b The scheduled maintenance has been completed. https://status.machship.com/incident/594056 Sun, 24 Jul 2022 02:00:00 -0000 https://status.machship.com/incident/594056#8954f71fe8c681d9ef93863eb54a40f03e526552f845e55a1e03fab8ec356e1b The scheduled maintenance has been completed. https://status.machship.com/incident/594056 Sun, 24 Jul 2022 01:00:34 -0000 https://status.machship.com/incident/594056#8954f71fe8c681d9ef93863eb54a40f03e526552f845e55a1e03fab8ec356e1b The scheduled maintenance has been completed. https://status.machship.com/incident/594057 Sat, 23 Jul 2022 14:00:34 -0000 https://status.machship.com/incident/594057#ecd383b7609e520db69898ac47bf018ef19a7b2a25e3698c9572b88ca86897d9 The scheduled maintenance has been completed. https://status.machship.com/incident/594057 Sat, 23 Jul 2022 14:00:00 +0000 https://status.machship.com/incident/594057#2d7854561bfaaeef672569bcf328562638a63fce337370c2d6dbb96c56b6d1ed Maintenance completed https://status.machship.com/incident/594057 Sat, 23 Jul 2022 13:00:39 -0000 https://status.machship.com/incident/594057#ecd383b7609e520db69898ac47bf018ef19a7b2a25e3698c9572b88ca86897d9 The scheduled maintenance has been completed. https://status.machship.com/incident/594055 Sat, 23 Jul 2022 13:00:37 -0000 https://status.machship.com/incident/594055#27e4f4becd26065d627889ecbce325fe041f3125d578e28edf0eb5686fd65c13 The scheduled maintenance has been completed. https://status.machship.com/incident/594057 Sat, 23 Jul 2022 13:00:00 -0000 https://status.machship.com/incident/594057#ecd383b7609e520db69898ac47bf018ef19a7b2a25e3698c9572b88ca86897d9 The scheduled maintenance has been completed. https://status.machship.com/incident/594055 Sat, 23 Jul 2022 13:00:00 -0000 https://status.machship.com/incident/594055#27e4f4becd26065d627889ecbce325fe041f3125d578e28edf0eb5686fd65c13 The scheduled maintenance has been completed. https://status.machship.com/incident/594055 Sat, 23 Jul 2022 12:00:24 -0000 https://status.machship.com/incident/594055#27e4f4becd26065d627889ecbce325fe041f3125d578e28edf0eb5686fd65c13 The scheduled maintenance has been completed. https://status.machship.com/incident/594057 Sat, 23 Jul 2022 12:00:23 -0000 https://status.machship.com/incident/594057#ecd383b7609e520db69898ac47bf018ef19a7b2a25e3698c9572b88ca86897d9 The scheduled maintenance has been completed. https://status.machship.com/incident/594058 Sat, 23 Jul 2022 05:00:31 -0000 https://status.machship.com/incident/594058#125326d3cdabd393c103c3b1f85b3d745129757d1a554eb99142bccbbba92e3b The scheduled maintenance has been completed. https://status.machship.com/incident/594058 Sat, 23 Jul 2022 05:00:00 +0000 https://status.machship.com/incident/594058#1b1994a64ac88ed05bd43cac5f5fdf7bae5698e4da74a5aa548ae4197574d620 Maintenance completed https://status.machship.com/incident/594058 Fri, 22 Jul 2022 15:01:33 -0000 https://status.machship.com/incident/594058#125326d3cdabd393c103c3b1f85b3d745129757d1a554eb99142bccbbba92e3b The scheduled maintenance has been completed. https://status.machship.com/incident/594058 Fri, 22 Jul 2022 15:00:00 -0000 https://status.machship.com/incident/594058#125326d3cdabd393c103c3b1f85b3d745129757d1a554eb99142bccbbba92e3b The scheduled maintenance has been completed. https://status.machship.com/incident/594058 Fri, 22 Jul 2022 14:00:23 -0000 https://status.machship.com/incident/594058#125326d3cdabd393c103c3b1f85b3d745129757d1a554eb99142bccbbba92e3b The scheduled maintenance has been completed. https://status.machship.com/incident/594059 Wed, 20 Jul 2022 05:11:49 -0000 https://status.machship.com/incident/594059#4c6479a9a0280f1c1312012b39cda85380bfb4309bc80fb413523cbec3e2a8cb This has been confirmed as resolved by Allied Express Team. Confirmed server is now back up and running. Clients should now be able to proceed booking cons with Allied Express. https://status.machship.com/incident/594059 Wed, 20 Jul 2022 04:35:18 -0000 https://status.machship.com/incident/594059#60c5685dfd676ae794d79a684aff230859ef58274cd76700cf74229c5c4dd23e Allied Express server is currently down. Clients are unable to manifest consignment through Allied Express. MachShip has sent an email to the carrier for further confirmation and will provide updates once available. https://status.machship.com/incident/594060 Wed, 06 Jul 2022 03:47:30 -0000 https://status.machship.com/incident/594060#19b9aee46f909548086402fb1f4c3e22f63cee720ea3e55e1a4b7a3e44886e40 This has been fixed and pricing will now return successfully for Capital Transport https://status.machship.com/incident/594060 Wed, 06 Jul 2022 03:34:57 -0000 https://status.machship.com/incident/594060#984dc79b2c0d7a7df52ecca0a65e028b05025e890c0dd6ed32b5a02bcb52a5dd Currently, MachShip is experiencing an issue accessing Capital Transports system to generate pricing. This will be preventing rates and prices from returning for clients who are utilising the auto price feature with Capital Transport. This is being investigated by the team and we hope to have an update shortly https://status.machship.com/incident/594061 Sun, 03 Jul 2022 22:29:04 -0000 https://status.machship.com/incident/594061#e756d49f7f538d03e409b05d4f4d10ce7c4d3e4810c122b719dd35cda60ee8f9 Gold Tiger have resolved the issues on their end Customers should now be able to successfully manifest Gold Tiger consignments https://status.machship.com/incident/594061 Sun, 03 Jul 2022 21:47:05 -0000 https://status.machship.com/incident/594061#8d7e610a04a81c8b71d83f33e933effe5f99929edae030efd2a2a6ab0ceab124 Currently Gold Tiger Logistics is experiencing a problem with their servers This is resulting in clients facing errors when attempting to manifest in MachShip We will advise asap as soon as we hear from Gold Tiger https://status.machship.com/incident/594062 Wed, 29 Jun 2022 22:45:44 -0000 https://status.machship.com/incident/594062#a47cea77f0684dd863f4af3571262b96cf3bd2ed9959b278362954f2df50f4f6 Bonds has resolved this issue https://status.machship.com/incident/594062 Wed, 29 Jun 2022 22:30:03 -0000 https://status.machship.com/incident/594062#6f912a5f39c88cfa990857abb49499aa7f8f049debc5e457aa519f8aa5903f0d Currently, Bonds Transport are experiencing issues within their systems This is preventing MachShip from successfully generating quotes or booking jobs. We have a ticket with their team and will advise as information is made available https://status.machship.com/incident/594063 Mon, 27 Jun 2022 01:04:08 -0000 https://status.machship.com/incident/594063#9d2a9041fd96822f1d12d63ef362e2d3acec8524ea5882429e54be104ffb55a0 Toll has advised that this issue is now resolved https://status.machship.com/incident/594063 Sun, 26 Jun 2022 23:31:20 -0000 https://status.machship.com/incident/594063#48e56f7dde736d64aac8bca9e51daaf120750d2012ecd40f41303b25c227dc4e Toll has advised that the backend system which runs Toll intermodal and Toll Tasmania - Toll Works is currently down As such any pickup bookings and manifests will fail MachSHip will advise as soon as information is made available but Toll has suggested that clients refrain from booking these movements for the time being. https://status.machship.com/incident/594064 Sat, 25 Jun 2022 20:15:32 -0000 https://status.machship.com/incident/594064#1c89ed036e25c9b1c95996e1ecdf20c9d5ca3361f4baf778225aa20f9bf6c11d The scheduled maintenance has been completed. https://status.machship.com/incident/594064 Sat, 25 Jun 2022 20:15:00 +0000 https://status.machship.com/incident/594064#2389594705dd4a9663f4e8c171b96fa53802444cf4257b4e4202be0bffb8c2af Maintenance completed https://status.machship.com/incident/594064 Fri, 24 Jun 2022 10:16:34 -0000 https://status.machship.com/incident/594064#1c89ed036e25c9b1c95996e1ecdf20c9d5ca3361f4baf778225aa20f9bf6c11d The scheduled maintenance has been completed. https://status.machship.com/incident/594064 Fri, 24 Jun 2022 10:15:00 -0000 https://status.machship.com/incident/594064#1c89ed036e25c9b1c95996e1ecdf20c9d5ca3361f4baf778225aa20f9bf6c11d The scheduled maintenance has been completed. https://status.machship.com/incident/594064 Fri, 24 Jun 2022 09:15:22 -0000 https://status.machship.com/incident/594064#1c89ed036e25c9b1c95996e1ecdf20c9d5ca3361f4baf778225aa20f9bf6c11d The scheduled maintenance has been completed. https://status.machship.com/incident/594065 Mon, 20 Jun 2022 01:56:05 -0000 https://status.machship.com/incident/594065#8184f0fdb78cc87cda9e0440e9e3eefb01a05364280989c387a5057848f570db This has been fixed by CTI https://status.machship.com/incident/594065 Sun, 19 Jun 2022 22:58:07 -0000 https://status.machship.com/incident/594065#295f0a515b3ff319cfa290a182cfb2b959670f5626577117ae5ca4043a9df2f7 Currently, CTI Xpress is experiencing a server outage. This will be preventing clients from obtaining quotes and manifesting with CTI Xpress. The CTI team are currently investigating this and will advise once rectified https://status.machship.com/incident/594066 Thu, 16 Jun 2022 05:47:03 -0000 https://status.machship.com/incident/594066#0886cdb912a4fdae08d25be8e82e6e4baa808961de0fc3c407b46dae35a085c9 This is now fixed. Clients should now successfully be able to manifest cons. MachShip will continue to monitor throughout the day. If you are continuing to see errors, please contact us at support@machship.com. https://status.machship.com/incident/594066 Thu, 16 Jun 2022 05:01:14 -0000 https://status.machship.com/incident/594066#db63a9f88293c75806ef661fa3b49a32dce9d32ea4a4c87ea7a9e24e1bec2904 Currently, Capital Transport are experiencing booking failures. This will be resulting in failed manifests in the MachShip system MachShip is working with the Capital IT team on the issue and updates will be provided as available https://status.machship.com/incident/594067 Thu, 16 Jun 2022 05:00:04 -0000 https://status.machship.com/incident/594067#87084ba74c53633b1e16f7dd97c9ba7c1177697788b881a4ec935559e2f69ba0 This incident has been resolved. https://status.machship.com/incident/594068 Tue, 14 Jun 2022 01:44:44 -0000 https://status.machship.com/incident/594068#b10992449719e403406f2174782b852994c0528371c100289e4e95af5163d462 Carrier Update: Our I.T. reported there was an unknown error from our system however, restarting the service appears to have fixed the problem. Clients may now be able to get a return price for Bonds Transport upon consigning/quoting. MachShip will continue to monitor throughout the day. If you are continuing to see errors, please contact us at support@machship.com. https://status.machship.com/incident/594068 Tue, 14 Jun 2022 01:01:53 -0000 https://status.machship.com/incident/594068#46eceb0955fe567bbb97a658a5ae3d5769900da83ac132ff7b51e8399c1a2a58 Investigating - Clients unable to get a return price for BONDS consignments. We have lodged a ticket with the carrier regarding this issue and will further advise as information is made available. https://status.machship.com/incident/594067 Sun, 12 Jun 2022 23:31:44 -0000 https://status.machship.com/incident/594067#4e2377da7a8c1b89baecd8411b602648b6ee442376d45e5a80b0d802306ec45e Clients should now successfully be able to manifest cons. MachShip will continue to monitor throughout the day for any other issues with GKR and await their further confirmation of the server conn issue. If you are continuing to see errors, please contact us at support@machship.com. https://status.machship.com/incident/594069 Sun, 12 Jun 2022 13:00:37 -0000 https://status.machship.com/incident/594069#03d6ef1dce0f4e9279f294484bdf51327d8b18ef0e1d865bac6a6f8cef9625df The scheduled maintenance has been completed. https://status.machship.com/incident/594069 Sun, 12 Jun 2022 13:00:00 +0000 https://status.machship.com/incident/594069#b29f1950f920d4803bd23188fcb82433caba3e83dd99b4afd5c1883738cfcfab Maintenance completed https://status.machship.com/incident/594070 Sun, 12 Jun 2022 07:00:41 -0000 https://status.machship.com/incident/594070#eb482a7c8b0771306c32bd7b339e8b2b4085eeb7eb1fdb9e5403aa4825040ef3 The scheduled maintenance has been completed. https://status.machship.com/incident/594070 Sun, 12 Jun 2022 07:00:00 +0000 https://status.machship.com/incident/594070#a0813ac9d8ab96d5bf0bf25d9d5c821ac46b492a2ea047290ce42d6276d2619c Maintenance completed https://status.machship.com/incident/594070 Sun, 12 Jun 2022 00:01:35 -0000 https://status.machship.com/incident/594070#eb482a7c8b0771306c32bd7b339e8b2b4085eeb7eb1fdb9e5403aa4825040ef3 The scheduled maintenance has been completed. https://status.machship.com/incident/594070 Sun, 12 Jun 2022 00:00:00 -0000 https://status.machship.com/incident/594070#eb482a7c8b0771306c32bd7b339e8b2b4085eeb7eb1fdb9e5403aa4825040ef3 The scheduled maintenance has been completed. https://status.machship.com/incident/594070 Sat, 11 Jun 2022 23:00:25 -0000 https://status.machship.com/incident/594070#eb482a7c8b0771306c32bd7b339e8b2b4085eeb7eb1fdb9e5403aa4825040ef3 The scheduled maintenance has been completed. https://status.machship.com/incident/594069 Sat, 11 Jun 2022 13:01:08 -0000 https://status.machship.com/incident/594069#03d6ef1dce0f4e9279f294484bdf51327d8b18ef0e1d865bac6a6f8cef9625df The scheduled maintenance has been completed. https://status.machship.com/incident/594069 Sat, 11 Jun 2022 13:00:00 -0000 https://status.machship.com/incident/594069#03d6ef1dce0f4e9279f294484bdf51327d8b18ef0e1d865bac6a6f8cef9625df The scheduled maintenance has been completed. https://status.machship.com/incident/594069 Sat, 11 Jun 2022 12:00:23 -0000 https://status.machship.com/incident/594069#03d6ef1dce0f4e9279f294484bdf51327d8b18ef0e1d865bac6a6f8cef9625df The scheduled maintenance has been completed. https://status.machship.com/incident/594067 Fri, 10 Jun 2022 07:16:23 -0000 https://status.machship.com/incident/594067#de986997fc496df2d53a23dcc5dcdde2b68984b46b7ad21e53f071ae1c37a93a Carrier: GKR Update: The web host is down for Transmate which unfortunately includes emails. Hopefully back up and running for Monday. MachShip will continue to monitor and send updates once made available. https://status.machship.com/incident/594067 Fri, 10 Jun 2022 01:14:18 -0000 https://status.machship.com/incident/594067#fce8f6ea57bf3ea7ae2ea7f82795ff62677d9096d947a92c59c960916af1a43b We are continuing to investigate this issue. https://status.machship.com/incident/594067 Fri, 10 Jun 2022 01:13:54 -0000 https://status.machship.com/incident/594067#c510f84c86f777d07df45120b9735ee212cc7941d80c8b9f6a0bde12e0b80f44 Currently Carrier GKR are experiencing server problems This is currently preventing successful manifesting in MachShips. At this stage, urgent collections are advised to be called in, once the problems have been resolved clients will then be able to manifest the data https://status.machship.com/incident/594071 Fri, 03 Jun 2022 05:17:17 -0000 https://status.machship.com/incident/594071#926cfe7bd172b1025cf20395ccd6a2b44e2f3e9ed6a0e75dffff75cc1a0c2b12 Carrier update: The issue has now been resolved and we will continue to monitor our systems throughout the afternoon. Clients should now successfully be able to manifest cons. MachShip will continue to monitor throughout the day. If you are continuing to see errors, please contact us at support@machship.com. https://status.machship.com/incident/594071 Fri, 03 Jun 2022 04:54:50 -0000 https://status.machship.com/incident/594071#41691070af1334e89a9b4d92f1a9d8c3af8a93f1b7fae0a5953badaff942cd51 Clients unable to manifest Border Express cons. Carrier advised that they are experiencing an unplanned network outage. As a result, clients will be unable to manifest con due to connectivity issues to the BEX network, including SFTP, BEX Online and are currently investigating the issue. MachShip will provide an update once we have more information available. https://status.machship.com/incident/594072 Thu, 02 Jun 2022 06:32:34 -0000 https://status.machship.com/incident/594072#3d0e4926060182af2a8707d6c3213d0cf3e48e6a10a0e1b2083efbaba54bc1d4 This incident has been resolved. https://status.machship.com/incident/594072 Thu, 02 Jun 2022 05:35:17 -0000 https://status.machship.com/incident/594072#06e995b92cbc58d2b591996110181d04e9f4bc96638a7b95d4523f58e3582296 Lates Carrier Update: Please be aware that BEX has experienced an unplanned network outage. As a result you may have experienced connectivity issues to the BEX network, including SFTP, BEX Online, etc. The issue has now been resolved and we will continue to monitor our systems throughout the afternoon. Clients should now be able to successfully manifest cons. MachShip will continue to monitor throughout the day. If you are continuing to see errors, please contact us at support@machship.com. https://status.machship.com/incident/594072 Thu, 02 Jun 2022 05:28:30 -0000 https://status.machship.com/incident/594072#5faefac70aa5baa78e412dd711bf3b22aee3844014fde14cca74d4156547ff1b Carrier Update: We are experiencing some network issues that are affecting FTP connectivity. We are working on resolving the issue and will let you know once we have an update. MachShip will continue to advise for any additional updates once made available. https://status.machship.com/incident/594072 Thu, 02 Jun 2022 05:02:43 -0000 https://status.machship.com/incident/594072#4292de3e62afe021cd9d22d725c548b1080160935be14c31ff63a440159835af Clients unable to manifest Border Express cons. We have lodged a ticket with the BEX IT team regarding this issue and will further advise as information is made available. https://status.machship.com/incident/594073 Thu, 02 Jun 2022 01:01:24 -0000 https://status.machship.com/incident/594073#722c87a0f63544fb399264ef5fed885ccf406f01a5efe576518fa9916d91de05 Update: Toll has advised that this particular issue has been resolved. Clients should see successful pickup bookings through MachShip. If you are continuing to see errors, please contact us at support@machship.com https://status.machship.com/incident/594073 Wed, 01 Jun 2022 23:33:17 -0000 https://status.machship.com/incident/594073#e76bd43f378d6e66943506e4cf9f1e1f0882bdf4925e266f90f700d2852fb2f2 MachShip is seeing a number of pickup requests failing with Toll cons. We have lodged a ticket with the Toll IT team regarding this issue and will further advise as information is made available. https://status.machship.com/incident/594074 Wed, 25 May 2022 21:50:30 -0000 https://status.machship.com/incident/594074#27dfa74ed0b14f9f511b8c557851073ef6034dbbf731e9e0ba6ce76a4fb08a9a This incident has been resolved. https://status.machship.com/incident/594074 Wed, 25 May 2022 06:32:49 -0000 https://status.machship.com/incident/594074#74bc3c9d9fc111af69ed2eba89342a5fc6eb5c9e7ce4542c2cfb7477d24369ce MachShip can see successful pickup requests with Toll and will continue to monitor https://status.machship.com/incident/594074 Wed, 25 May 2022 03:26:23 -0000 https://status.machship.com/incident/594074#7fb52a9cfac21530e703dde2d878415344ce2d34dac1eb3faabf5101c9a7c6b4 Currently, Toll is experiencing an outage in their Pickups API MachShip has a raised a ticket with them and will advise as more information is made available Urgent bookings should be manifested with the Pickup option set as No and a phone call made. MachShip will advise as soon as we hear more https://status.machship.com/incident/594075 Wed, 25 May 2022 03:02:42 -0000 https://status.machship.com/incident/594075#873647d886fa55ba3e5dba03c243b0119e46fc1d7207e62b8946aac187ede494 This has been confirmed as resolved by Bonds https://status.machship.com/incident/594075 Wed, 25 May 2022 02:57:48 -0000 https://status.machship.com/incident/594075#3c62c9de334cc4eea81fafd68fcb01a0fc5ce1a3e86393cf14dbcd40e7fb29a0 The Bonds API appears to now be returning pricing and tracking and bookings should be successful. We are yet to have confirmation on the fix so clients may see intermittent successes over the next period MachShip will advise once confirmation on the fix is provided by Bonds https://status.machship.com/incident/594075 Wed, 25 May 2022 02:45:04 -0000 https://status.machship.com/incident/594075#e20e3c05464400aaa984f787e5e780a8fa0fe0f96801516c22f7b368f8038aca Currently, the Bonds Transport API is experiencing an outage. MachShip will advise as soon as information is aavaialbe This will be preventing pricing, booking and tracking requests to be successful https://status.machship.com/incident/594076 Thu, 19 May 2022 00:59:24 -0000 https://status.machship.com/incident/594076#fbfd141642166d84abacb2da21639673d7f5122c1545ac60fc60c5c21c6f0846 Xpress To You has confirmed that they had an outage in their area This has now been fixed and everything is stable https://status.machship.com/incident/594076 Thu, 19 May 2022 00:30:19 -0000 https://status.machship.com/incident/594076#1874ea992aa6c7fd2ba4b0402dd0ee0e693d9eee622df9f84aa6e11e078e3e2a The Xpress to You API is now returning successfully, We will continue to monitor but clients should now be able to get successful quotes and manifests https://status.machship.com/incident/594076 Wed, 18 May 2022 23:38:27 -0000 https://status.machship.com/incident/594076#daa898bb17c8f81c91cf422c4a1ab47fb2197d51ea3ca081b23df038c03523be Currently, the carrier Xpress to You is experiencing an outage - this is preventing successful manifesting, quoting and tracking MachShip has lodged a ticket with the carrier and will advise as information is made available https://status.machship.com/incident/594077 Wed, 18 May 2022 22:14:29 -0000 https://status.machship.com/incident/594077#c2b98c5a6aad8f53d7b6a7d192c0b4d7ffeff7b7da188e1685c96765e36fa53a This incident has been resolved. https://status.machship.com/incident/594077 Wed, 18 May 2022 00:12:19 -0000 https://status.machship.com/incident/594077#6f3726e49d74f38fc3783a8dd33d53e9def94be1ab7139d9aca6dc41f0f13904 Toll has advised that this particular issue has been resolved Clients should see successful pickup bookings through MachShip. If you are continuing to see errors, please contact us at support@machship.com https://status.machship.com/incident/594078 Tue, 17 May 2022 22:42:00 -0000 https://status.machship.com/incident/594078#37463969fa31b8da1437a49db279415f4b9526ab7a991bd900e0fcca58ba76e8 A fix has been implemented which should prevent the re-occurrence of this issue https://status.machship.com/incident/594077 Tue, 17 May 2022 22:41:24 -0000 https://status.machship.com/incident/594077#edf75a7832a5c238f33013615bb64533f9ed683e86c511e0604468a975577a12 MachShip is seeing a number of pickup requests failing with all Toll brands over the last few hours. We have lodged a ticket with the Toll IT team regarding this issue and will further advise as information is made available Urgent movements are suggested to be manifested with the pickup option set as No, and clients should look to book the pickup manually We will advise as soon as an ETA on the fix is supplied by Toll https://status.machship.com/incident/594078 Mon, 16 May 2022 23:47:03 -0000 https://status.machship.com/incident/594078#63e8224cf65d4230830878fd469cfbdb923d702a8299b8a538ce680b9131b975 Label Printing should now be stable again The team will continue to monitor this https://status.machship.com/incident/594078 Mon, 16 May 2022 23:35:22 -0000 https://status.machship.com/incident/594078#a5efb1a33c8dd9b4e45afac34cd9415ad24a76bf1a44e535d11e4326d3ce86c9 MachShip is investigating the issues being faced by clients with automated printing of labels. We will advise as information is made available https://status.machship.com/incident/594079 Mon, 16 May 2022 07:30:49 -0000 https://status.machship.com/incident/594079#553421948f585699b064b1cbd4c4811bd66b133ece225faa8cd48acc20a65010 This incident has been resolved. https://status.machship.com/incident/594079 Mon, 16 May 2022 02:21:13 -0000 https://status.machship.com/incident/594079#aed2f209a09f9fda952db690e7484c3495aee2970e38c9a52702bcff4b0a5e78 A fix has been implemented to the platform. Printing of labels should have returned The team will continue to monitor things but stability appears to have been restored https://status.machship.com/incident/594079 Mon, 16 May 2022 02:12:59 -0000 https://status.machship.com/incident/594079#4957816b3c87eccf6f4342d06eab76f72730f6883d14491ece5e7e201f7d41d0 This issue is still having ongoing Investigations with the team MachShip will continue to provide updates as they are made available https://status.machship.com/incident/594079 Mon, 16 May 2022 01:34:08 -0000 https://status.machship.com/incident/594079#b726ca7a297734bdfdeca39c2b5f7d5757ad54f5dc98ed25425e42e61b250928 Team is continuing to investigate this issue and we hope to have a resolution soon https://status.machship.com/incident/594079 Mon, 16 May 2022 01:22:51 -0000 https://status.machship.com/incident/594079#7b13e0d9754b52998b02b50f62c2b0946c89a6fbfb8af7ea662dbf06e2a2acc1 MachShip is currently investigating an issue around the automation of label printing We will advise as information is available https://status.machship.com/incident/594080 Thu, 12 May 2022 21:42:37 -0000 https://status.machship.com/incident/594080#86a0246640246c78fca443dda39b82f5b39c39031271f5032fde3e5c7bb53086 Toll has advised that this issue has been fixed https://status.machship.com/incident/594080 Wed, 11 May 2022 22:18:00 -0000 https://status.machship.com/incident/594080#7ab642581e22c7e09e34e55c9f861bad4ebe7dc67e9963aaba56ba2c99eef3ab Toll has advised that they are currently experiencing an Unplanned outage in their MYToll system - this may be affecting some of the API connections used to book pickups, manifest and track consignments MachShip will continue to update as information from Toll is made available https://status.machship.com/incident/594081 Wed, 11 May 2022 03:02:39 -0000 https://status.machship.com/incident/594081#6aa2b44ec1edc6b7f948ee07b767f3d2da6c9a3e38feed11484a8f2f704000d5 Followmont has confirmed that the implimented fix is stable They do not envision there being any further issues today They apologise for any inconvenience caused https://status.machship.com/incident/594081 Wed, 11 May 2022 00:21:32 -0000 https://status.machship.com/incident/594081#a8a44d0ec06d357cfee0bfc044b64a2957d9a1dab9cb7ac76627774cc3956896 Followmont has made progress on fixing the connection issue and is continuously monitoring. MachShip has verified FTP connection has been established with the carrier, and clients can now try to proceed with manifesting consignments. MachShip team will continue to monitor throughout the day. https://status.machship.com/incident/594081 Tue, 10 May 2022 23:35:18 -0000 https://status.machship.com/incident/594081#d4065da0046afacff3d5b0469ba200b97c8b61e7f7b17c5e204f0c97087ae9ca Carrier Update: This has been escalated to the Followmont IT administrator group. MachShip will continue to advise for any further info, once available. https://status.machship.com/incident/594081 Tue, 10 May 2022 21:13:10 -0000 https://status.machship.com/incident/594081#afd984ba50e161d226cb69b8794a95fa7d66391ded0697d4637ab99ee917d573 Followmont are still experiencing lingering connection problems from their NBN outage yesterday This will see some manifests fail to be successful within the MachShip platform The MachShip team will continue to advise as information is made available. Urgent collections for Followmont are advised to be called through. Once connections are re-established clients can then manifest through data https://status.machship.com/incident/594082 Tue, 10 May 2022 06:21:19 -0000 https://status.machship.com/incident/594082#724541bad69f2aebbfb5ef9ad0a37fea4a26f5d794dbc876cac22e773f0bc67e Followmont's NBN issue has been resolved - clients can now connect and should be able to successfully manifest consignments https://status.machship.com/incident/594082 Tue, 10 May 2022 04:09:32 -0000 https://status.machship.com/incident/594082#984d14bf464fed9e8f364d3eb2e4193c67a98ee29e5a5f13787093d6b9107bbb Followmont has advised that this issue is due to an NBN outage around their head office. As soon as this is resolved MachShip will advise https://status.machship.com/incident/594082 Tue, 10 May 2022 03:50:44 -0000 https://status.machship.com/incident/594082#37aeffff1631622e46ba32a1a94176cb6dfa8b79430c230c2926b804c64c6900 Followmont are still looking into this issue and has yet to provide an ETA on a fix MachShip will continue to advise as updates are made available https://status.machship.com/incident/594082 Tue, 10 May 2022 02:23:24 -0000 https://status.machship.com/incident/594082#2b8d547d4de0407264a1d872399d7c096378ea1f2b5674b0a8cd44311ae49f59 Currently, Followmont Transport is experiencing system issues that are preventing the successful manifesting of freight MachShip has lodged a ticket with the carrier and will advise as information is made available https://status.machship.com/incident/594083 Tue, 19 Apr 2022 22:55:54 -0000 https://status.machship.com/incident/594083#b9cec95aa5c14bd6e0e011edefb7f072c833320c88052f78a6c6b6f4142fe707 Allied has fixed the issue with their tracking and events are now flowing through to MachShip https://status.machship.com/incident/594083 Tue, 12 Apr 2022 22:29:52 -0000 https://status.machship.com/incident/594083#0289b4ec684618dd7e9c71c7a72d158c5d13f52bcc9bf0cf71205772a7da2bc5 Allied are still experiencing issues sending tracking files through - the MachShip team has engaged them for an update and will advise when available https://status.machship.com/incident/594084 Tue, 12 Apr 2022 06:43:33 -0000 https://status.machship.com/incident/594084#0db6f571e4e9ff0ce0b42152ccfa18337a14e634df0f5110741dcb1362c681bd This incident has been resolved. https://status.machship.com/incident/594084 Tue, 12 Apr 2022 04:03:20 -0000 https://status.machship.com/incident/594084#b7c9fed6dfe6a0bcf37fcd2b1ff5cff6fcc5cfa0bb196b01cd75ccf88febd5fd Speed and pricing consistency has returned to the platform The team will continue to monitor over the coming time and advise if anything changes https://status.machship.com/incident/594084 Tue, 12 Apr 2022 02:36:41 -0000 https://status.machship.com/incident/594084#451c678394c2764c926200e4c89d73cb27a0a7ba6475a39b779cc0fc416dc705 Update - MachShip team are continuing to investigate the cause of this slowdown Information will continue to be provided as available https://status.machship.com/incident/594084 Tue, 12 Apr 2022 02:15:00 -0000 https://status.machship.com/incident/594084#d8294016367a30293497f0bc84b4076407557ee353304dc76d239240fb53c285 Currently, Clients will be experiencing slowness in the performance of the system when pricing and moving between screens. This is being actively looked into by our team and we will advise as soon as more information is available https://status.machship.com/incident/594083 Mon, 11 Apr 2022 22:13:27 -0000 https://status.machship.com/incident/594083#b2fcfcc93e5e13ada11b386acadda10c19b61647fa85ed6214ad066e73b623a8 Currently Allied Express is experiencing problems exporting Status events to Machship. MachShips team are currently working through this with their It team and will update as information is made available During this time status events and PODs will not update within the platform https://status.machship.com/incident/594085 Mon, 11 Apr 2022 21:59:58 -0000 https://status.machship.com/incident/594085#da5fb5d6048b176d302b845e3c644ae5abdc918f8e8e4ab2ea0220332197a786 Toll has confirmed that the issues on their side have been fixed https://status.machship.com/incident/594085 Mon, 11 Apr 2022 21:05:34 -0000 https://status.machship.com/incident/594085#d0e6f430b37aef51916e2620a77f32b614882e66f58705fc6c1d67ab866e07a0 MachShip has seen successful bookings accross all Toll platforms this morning. Clients are encouraged to attempt to manifest with pickups this morning and we will monitor the results whilst we await final word from the Toll team https://status.machship.com/incident/594086 Mon, 11 Apr 2022 04:59:31 -0000 https://status.machship.com/incident/594086#538a7dc389f1b4095bf8fbdcac3cd70ae19712391d26ee5fd61cde42e049a678 Aramex has resolved these issues on their side https://status.machship.com/incident/594086 Mon, 11 Apr 2022 04:36:21 -0000 https://status.machship.com/incident/594086#c77b21a5d8f8f4c5fb863603f09f5ba33a816c8e6d03b6467519d8ea725efbcb Aramex has advised that this is a known issue that they are currently working through with their development team We will continue to update as information is made available https://status.machship.com/incident/594087 Mon, 11 Apr 2022 03:36:36 -0000 https://status.machship.com/incident/594087#c7a09e167a5777370419a7786a6837d03f2d6e11c2ca1ecd721c39e62753f15f Followmonts systems are now back up and running. Clients should be able to successfully manifest now https://status.machship.com/incident/594088 Mon, 11 Apr 2022 03:14:31 -0000 https://status.machship.com/incident/594088#86b0d7b94041eb71bc023508bc0dd3ff25115fc6251bdb25d0904cb363a2f3af This incident has been resolved. https://status.machship.com/incident/594088 Mon, 11 Apr 2022 03:12:52 -0000 https://status.machship.com/incident/594088#de680c1333a3f88a5b66972d9b2dedbfedaf54f07f0e3d660503a6326f5c8184 Currently, Aramex are investigating an issue with their FastLabel and Dynamic Label integration that is not returning label numbers - this is causing consignment creation problems in MachShip. We will advise as information comes to light on a fix from Aramex https://status.machship.com/incident/594086 Mon, 11 Apr 2022 03:12:27 -0000 https://status.machship.com/incident/594086#3d5b5d08a7a8a60ddc36eaf02b79142af12d75a1109f8e94e352d69b70864bc0 Clients may experience failures with con despatch with Aramex as we are not getting back the connote numbers (Label Numbers) from them. MachShip has sent an inquiry to the carrier for further confirmation/update and will advise once available. https://status.machship.com/incident/594087 Mon, 11 Apr 2022 02:28:40 -0000 https://status.machship.com/incident/594087#fdbe3fc71076d3db45cffa18bf804ec54b22b6ba07b9968af11119cf00ddda27 Update: Followmont are still working through the issues on their side and we will continue to update as information is made available. https://status.machship.com/incident/594087 Mon, 11 Apr 2022 00:11:40 -0000 https://status.machship.com/incident/594087#15a2aa5290abdd01512c25fd16c0784bc04e95cbf21a8d8e5074ea1eb21c4aa2 Update: Followmont has confirmed that they have an issue with their FTP server and it's not allowing any connections. They are looking into this as a high-priority issue. MachShip will further monitor and update once any further additional information is made available. https://status.machship.com/incident/594085 Sun, 10 Apr 2022 23:37:19 -0000 https://status.machship.com/incident/594085#fee42895905d0dd75096900c3156cf9846859a5dbbee7613420b9b1103a2ae4b Toll has advised that they have some intermittent issues with their systems this morning This will likely be resulting if failures for clients being able to book pickups with Toll business units. We will continue to advise as information is made available https://status.machship.com/incident/594087 Sun, 10 Apr 2022 23:19:08 -0000 https://status.machship.com/incident/594087#00edd8877b7d3591a8f59612868836132b3c56b2ced157ee86832266b891ce36 Clients may experience failures with manifesting cons with Followmont MachShip has sent an inquiry to the carrier for further confirmation and update and will advise once available. https://status.machship.com/incident/594089 Mon, 28 Mar 2022 03:49:44 -0000 https://status.machship.com/incident/594089#6f5379c627723efac90fe74d5d77a502ac777ead6ca613e349943e4bb61889d4 Update: All Purpose Transport has advised and confirmed the connection stability through their system. Clients should now be able to proceed with their bookings/manifesting consignments with the carrier. MachShip team will continue to monitor moving forward. https://status.machship.com/incident/594089 Mon, 28 Mar 2022 00:54:58 -0000 https://status.machship.com/incident/594089#66268a294bf5ebb43f14ce4838eed8192997b99e5ca8aa8e378b4e6baf12ec9c Clients may experience booking errors upon manifesting cons with All Purpose Transport. MachShip has sent an inquiry to the carrier for further confirmation and update and will advise once available. https://status.machship.com/incident/594090 Tue, 22 Mar 2022 20:53:49 -0000 https://status.machship.com/incident/594090#347c4f47198ef5dccaaf6f5745f797ed457e1bf50160111ea0814edea29e2c03 This incident has been resolved. https://status.machship.com/incident/594090 Tue, 22 Mar 2022 01:59:27 -0000 https://status.machship.com/incident/594090#e50da2b9ef582ccce6e6bbd2c2f75756e0b8385222675165f413b4e335f015ef TNT has fixed the issues that were causing the errors clients were seeing this morning We will continue to monitor throughout the day https://status.machship.com/incident/594090 Mon, 21 Mar 2022 22:44:47 -0000 https://status.machship.com/incident/594090#d3c3ab77754a4be585917be9311c785e2bad8cca9a007e4fcd8038b23abcacb8 As an Update - TNT are still experiencing issues on their side with their booking platform they do not have an eta in place for a fix at this point. MachShip will continue to advise as information is made available https://status.machship.com/incident/594090 Mon, 21 Mar 2022 21:41:41 -0000 https://status.machship.com/incident/594090#cfa74e9154225e3cb3e4a22304643f451033df6a698fa6e83b25facfbfe6b326 Currently the TNT Booking system is experiencing an outage MachShip has raised this with the TNT IT team and will advise as information becomes available During this time all bookings will fail https://status.machship.com/incident/594091 Sun, 06 Mar 2022 22:45:22 -0000 https://status.machship.com/incident/594091#bafef5eaceaefd9605b7df0e296838245c9058c3043282f6b5a0cb83cfa98380 **What happened?** On Friday MachShip experienced some slow down within the pricing component of the system. During this time some users were experiencing slower than normal responses to pricing and create consignment requests. **How it was fixed?** The source of the issue has been traced down to additional load on the system and specific sub components that were not scaling with this additional load. **How we prevent it in the future** To address this issue, we have reconfigured parts of these subcomponents which has rectified the issue and long term we are in the process of rewriting components of the pricing engine to allow us to continue to scale into the future. https://status.machship.com/incident/594091 Sun, 06 Mar 2022 22:44:28 -0000 https://status.machship.com/incident/594091#c4269cf6a46c3fa1800a5d185f7ae23aad3073f1c7a1948bd5a3f8273d411db1 **What happened?** On Friday MachShip experienced some slow down within the pricing component of the system. During this time some users were experiencing slower than normal responses to pricing and create consignment requests. **How it was fixed?** The source of the issue has been traced down to additional load on the system and specific sub components that were not scaling with this additional load. **How we prevent it in the future** To address this issue, we have reconfigured parts of these subcomponents which has rectified the issue and long term we are in the process of rewriting components of the pricing engine to allow us to continue to scale into the future. https://status.machship.com/incident/594091 Sun, 06 Mar 2022 22:44:28 -0000 https://status.machship.com/incident/594091#c4269cf6a46c3fa1800a5d185f7ae23aad3073f1c7a1948bd5a3f8273d411db1 **What happened?** On Friday MachShip experienced some slow down within the pricing component of the system. During this time some users were experiencing slower than normal responses to pricing and create consignment requests. **How it was fixed?** The source of the issue has been traced down to additional load on the system and specific sub components that were not scaling with this additional load. **How we prevent it in the future** To address this issue, we have reconfigured parts of these subcomponents which has rectified the issue and long term we are in the process of rewriting components of the pricing engine to allow us to continue to scale into the future. https://status.machship.com/incident/594091 Sun, 06 Mar 2022 22:44:28 -0000 https://status.machship.com/incident/594091#c4269cf6a46c3fa1800a5d185f7ae23aad3073f1c7a1948bd5a3f8273d411db1 **What happened?** On Friday MachShip experienced some slow down within the pricing component of the system. During this time some users were experiencing slower than normal responses to pricing and create consignment requests. **How it was fixed?** The source of the issue has been traced down to additional load on the system and specific sub components that were not scaling with this additional load. **How we prevent it in the future** To address this issue, we have reconfigured parts of these subcomponents which has rectified the issue and long term we are in the process of rewriting components of the pricing engine to allow us to continue to scale into the future. https://status.machship.com/incident/594091 Fri, 04 Mar 2022 04:51:38 -0000 https://status.machship.com/incident/594091#dca0d52b8864931ca716e6e75eba8cd47bf373a706eb936786d12a9ab90ea2d3 This incident has been resolved. https://status.machship.com/incident/594091 Fri, 04 Mar 2022 01:33:53 -0000 https://status.machship.com/incident/594091#6579eeb74572558e17a22329815a50a077341d7dbe0c8ccda037ef668c6c40d6 A fix has been implimented and the team are monitoring the results System stability should be returned at this stage https://status.machship.com/incident/594091 Fri, 04 Mar 2022 00:31:22 -0000 https://status.machship.com/incident/594091#b1c597197c247f7cad62c20d1a2275e6652c98b7a32e83e0cc46ee038054df0b Currently, the slowness being reported in MachShip is being investigated with a high level of urgency by the team. We will advise as more information becomes available https://status.machship.com/incident/594092 Thu, 03 Mar 2022 10:00:30 -0000 https://status.machship.com/incident/594092#7a4643eea15b46e3178f706d03fbe5dbc481b12a74c82daec0f31b5b8cbf24dd The scheduled maintenance has been completed. https://status.machship.com/incident/594092 Thu, 03 Mar 2022 10:00:00 +0000 https://status.machship.com/incident/594092#3200c7cb386884e5b3e79b3f4ca226d6b11008f39cebceacae49f85792313e4c Maintenance completed https://status.machship.com/incident/594092 Thu, 03 Mar 2022 09:01:41 -0000 https://status.machship.com/incident/594092#7a4643eea15b46e3178f706d03fbe5dbc481b12a74c82daec0f31b5b8cbf24dd The scheduled maintenance has been completed. https://status.machship.com/incident/594092 Thu, 03 Mar 2022 09:00:00 -0000 https://status.machship.com/incident/594092#7a4643eea15b46e3178f706d03fbe5dbc481b12a74c82daec0f31b5b8cbf24dd The scheduled maintenance has been completed. https://status.machship.com/incident/594092 Thu, 03 Mar 2022 08:00:35 -0000 https://status.machship.com/incident/594092#7a4643eea15b46e3178f706d03fbe5dbc481b12a74c82daec0f31b5b8cbf24dd The scheduled maintenance has been completed. https://status.machship.com/incident/594093 Wed, 02 Mar 2022 20:17:54 -0000 https://status.machship.com/incident/594093#d77579cb0f7af0129ef8333a5cf46d30a643a7a635aacc058f22f88a8a73793c This incident has been resolved. https://status.machship.com/incident/594093 Wed, 02 Mar 2022 20:17:46 -0000 https://status.machship.com/incident/594093#654190407a7328761aaf7bae2646feb5adfdaf82c046fc8af93d8de80842d199 We are continuing to work on a fix for this issue. https://status.machship.com/incident/594094 Sat, 26 Feb 2022 00:00:30 -0000 https://status.machship.com/incident/594094#9ce0ac7ebfc574e1ec452f2484c2cf2e33ccd2ed032a183b78806cc3f983f57e The scheduled maintenance has been completed. https://status.machship.com/incident/594094 Sat, 26 Feb 2022 00:00:00 +0000 https://status.machship.com/incident/594094#c84aef12c485741cda222eb8fdcac6fca28c06a37b528d4ef8f7164dc10a3d37 Maintenance completed https://status.machship.com/incident/594094 Fri, 25 Feb 2022 19:00:37 -0000 https://status.machship.com/incident/594094#9ce0ac7ebfc574e1ec452f2484c2cf2e33ccd2ed032a183b78806cc3f983f57e The scheduled maintenance has been completed. https://status.machship.com/incident/594094 Fri, 25 Feb 2022 19:00:00 -0000 https://status.machship.com/incident/594094#9ce0ac7ebfc574e1ec452f2484c2cf2e33ccd2ed032a183b78806cc3f983f57e The scheduled maintenance has been completed. https://status.machship.com/incident/594094 Fri, 25 Feb 2022 17:59:33 -0000 https://status.machship.com/incident/594094#9ce0ac7ebfc574e1ec452f2484c2cf2e33ccd2ed032a183b78806cc3f983f57e The scheduled maintenance has been completed. https://status.machship.com/incident/594095 Thu, 17 Feb 2022 05:53:57 -0000 https://status.machship.com/incident/594095#0a3fdfd45952eb07a5aed10ca325ae28ec5f521bf9d77bfdc623d487e4083145 This incident has been resolved. https://status.machship.com/incident/594095 Thu, 17 Feb 2022 04:05:36 -0000 https://status.machship.com/incident/594095#50b49939ccc1b1d26e645934bf79c13878325aa8cfc10f92e2aba96f03e3a2ae MachShips performance should now be returned for users. We will continue to monitor https://status.machship.com/incident/594095 Thu, 17 Feb 2022 03:22:09 -0000 https://status.machship.com/incident/594095#8a75f61e205d05d743ef541fcaa1a37572ac0be3255b473299108bec019c26fa The team are still working on a fix for this issue. We will continue to update as we have more information https://status.machship.com/incident/594095 Thu, 17 Feb 2022 02:25:17 -0000 https://status.machship.com/incident/594095#f3b4e3ea83e4492109de5f8853a27aad30a974e7e2075a9bf42f48163a0ff0c9 The MachShip team are currently investigating some performance issues that are affecting the system at this time. We will continue to advise as information is made available https://status.machship.com/incident/594096 Thu, 17 Feb 2022 01:50:52 -0000 https://status.machship.com/incident/594096#00061dfba44f174ce54e7ab94e6c2a8a080fecba5886d15fa5861032dd086b1c Update: Toll has advised that the PI Incident for the API performance issues had been fixed. Clients should now be able to proceed with their pickup bookings with Toll. MachShip team will continue to monitor moving forward. https://status.machship.com/incident/594096 Tue, 15 Feb 2022 06:03:28 -0000 https://status.machship.com/incident/594096#6d7edcb2a531a0d07e57e6b9adfbe193c837b124963ed12bf75582efb80a0776 Toll Has advised that they have a P1 Incident that they are working on currently. We will advise once stability has been confirmed as returned https://status.machship.com/incident/594093 Tue, 15 Feb 2022 06:02:33 -0000 https://status.machship.com/incident/594093#b4444d715361c191baf965a2c538f3e58e12418ea573c3ef1bc98795b12fb8a5 We are continuing to work on a fix for this issue. https://status.machship.com/incident/594096 Tue, 15 Feb 2022 00:59:11 -0000 https://status.machship.com/incident/594096#52cf51daec3586cecc863e7d9381ba254ba5c045a23a07a963ccc6116836bdfa Clients may experience failures with Toll pickup bookings via API. MachShip has sent an inquiry to Toll for further confirmation and update and will advise once available. https://status.machship.com/incident/594097 Mon, 14 Feb 2022 04:43:07 -0000 https://status.machship.com/incident/594097#bd2b0fe66412256b2a21e2980a7c7b282f50ff3c6ed7ecd9c3f87e6b9f1b3e7f Carrier Update: Received confirmation from Toll that the issue for the pickup bookings has now been fixed and can now proceed and retry with their con bookings. MachShip team will continue to monitor. Feel free to reach out for any other Toll issues encountered. https://status.machship.com/incident/594097 Sun, 13 Feb 2022 21:14:06 -0000 https://status.machship.com/incident/594097#d9001526df92b3688ee27ce2fbb7a38868ef7b651b13d545287e2612037f7859 Toll has reported an issue affecting pickup booking across all brands. This is leading to failures booking in pickups via their API They are currently working on a fix. Any urgent bookings should be called through and users should manifest with the pickup booking set as No in MachShip https://status.machship.com/incident/594093 Wed, 02 Feb 2022 23:05:27 -0000 https://status.machship.com/incident/594093#aa60b4e1736a5b498d08b8f3a572362f2441b4e4e779b4ffa558e1bcc56b893d Carrier Update: Due to COVID-19 outbreaks in Australia, some services have been impacted, especially those in the Brisbane metro region. Please kindly arrange your shipment on the next available business day. However, please note Time Critical services will remain available 24/7. https://status.machship.com/incident/594098 Mon, 31 Jan 2022 03:02:47 -0000 https://status.machship.com/incident/594098#a223d77582856fcadbaa2a32f14652ffc94ed7b107ab1c3046734158ae14df17 This incident has now been resolved. Clients should be able to successfully manifest through consignments for Aussiefast https://status.machship.com/incident/594098 Mon, 31 Jan 2022 00:42:02 -0000 https://status.machship.com/incident/594098#0d7e8cea500fef0028bf1e73727da185464e280267905f7a90e95e10fe6fc4f9 Aussiefast has advised that this is an issue with their ISP provider and they have escalated internally They have also advised that any urgent movements should have pickups emailed through to customerservice@aussiefast.com.au MachShip will advise when they are able to accept data files again https://status.machship.com/incident/594098 Mon, 31 Jan 2022 00:13:09 -0000 https://status.machship.com/incident/594098#fa8efad6cabfc2c141b4a337e560dbd176ef174ed958471da88d9f55075c2be0 Aussiefast has confirmed that they are still investigating the connection issues on their end and will continue to update us as progress is made https://status.machship.com/incident/594098 Sun, 30 Jan 2022 22:58:25 -0000 https://status.machship.com/incident/594098#da933d05d8e7b0b24b0d22f28abdf3f6b9420d9184122bbf1a3c87625bd39ac6 Aussiefast have confirmed that they are looking into this issue and will advase asap https://status.machship.com/incident/594098 Sun, 30 Jan 2022 22:43:26 -0000 https://status.machship.com/incident/594098#6134c55a7069290841e9844325250ec8fa33afb5e219ce9d9253540e60397cb9 MachShip is currently experiencing errors connecting to the Aussiefast servers when manifesting A ticket has been raised with their team and we will advise on the resolution to their outage asap https://status.machship.com/incident/594099 Thu, 27 Jan 2022 23:50:36 -0000 https://status.machship.com/incident/594099#d81c9dafd19b275d1191330d094a81323b6383be45befa60dac0d8fab043ebba This incident has been resolved. https://status.machship.com/incident/594099 Thu, 27 Jan 2022 22:22:04 -0000 https://status.machship.com/incident/594099#ae7aa204fb4886d34ab366f7a110bbbb40221f765587a9f1ce3380cabf120073 Aus Post has implimented a fix and is monitoring the results. MachShip is seeing stability returned at this point https://status.machship.com/incident/594099 Thu, 27 Jan 2022 21:36:23 -0000 https://status.machship.com/incident/594099#83e5c39300a1fe1063b752271c4a6c3565ba3082ea7725b8f7450de4d32661f4 Currently, StarTrack and Australia Posts system is experiencing intermittent errors being returned from a number of their API connections. MachShip has lodged a ticket with their team to ascertain time on stability returning We will continue to update as information is provided https://status.machship.com/incident/594100 Mon, 24 Jan 2022 01:44:00 -0000 https://status.machship.com/incident/594100#df9e37a32941728d88cf76d2dedc00ef342e6658645e1711fe9d1b8b133c11d5 Connection to Northline's FTP server has been re-established. Clients should be able to now manifest https://status.machship.com/incident/594100 Mon, 24 Jan 2022 00:05:25 -0000 https://status.machship.com/incident/594100#a3bd0054d9c1014950fb52806e58a159eaa07ff5738650f956c21e4f2caf9017 Northline has confirmed Northline are experiencing issues with our SFTP connection. This is being fixed as a 1st priority. We are expecting the connection to be available by 1pm AEST. We will update as more information becomes available https://status.machship.com/incident/594100 Sun, 23 Jan 2022 21:05:04 -0000 https://status.machship.com/incident/594100#176f6750396878ffdfc94ce2afd55e822dd50fb6d65904a2906a394a9b564a6d Currently, Northline's server is experiencing connection issues. This will be causing errors to appear when manifesting. MachShip has raised a ticked with their team and will advise as more information is made available https://status.machship.com/incident/594101 Tue, 11 Jan 2022 22:33:11 -0000 https://status.machship.com/incident/594101#bb09da135ef0176da279080ed3e9de0eb662092edd174ca136c2d4022f037f1f As per confirmation, StarTrack Pickup Booking Service issue is now fixed and clients are now able to book a pickup. https://status.machship.com/incident/594101 Tue, 11 Jan 2022 07:18:22 -0000 https://status.machship.com/incident/594101#df696f071aff81708cd776e9198b592431c03391d6435e11402c2ec17dedba65 Carrier Update: A fix has been implemented and is monitoring the results. Refer to the below carrier status page: https://status.developers.auspost.com.au/incidents/cmghcx3jqjsy Clients may now proceed with their con pickup bookings with Startrack. MachShip team will continue to monitor and advise for any further carrier update. https://status.machship.com/incident/594101 Tue, 11 Jan 2022 03:51:02 -0000 https://status.machship.com/incident/594101#730cdb08245d7f5a6799cc72f29323b1b82c8526940505b7d659fb210462942f Update: Startrack confirms to have experienced a technical issue for the Pickup Booking Services and are working on implementing a fix from their end. Kindly refer to the carrier status page: https://status.developers.auspost.com.au/incidents/cmghcx3jqjsy For any urgent inquiry needed to be attended accordingly by the carrier, you may send a ticket to their Lodgement Support form: https://auspost.com.au/lodgement-techsupport MachShip team will continue to monitor and advise for any update once available. https://status.machship.com/incident/594101 Tue, 11 Jan 2022 03:03:49 -0000 https://status.machship.com/incident/594101#6a6f70f64e86bf823aac0e1b92216b18a7b707cada38d90245e1dca6c56cd513 Clients may experience issues concerning con pickup booking with Startrack. MachShip team has reached out to the carrier to further confirm on any system issue and will provide an update once available. https://status.machship.com/incident/594102 Fri, 07 Jan 2022 05:18:39 -0000 https://status.machship.com/incident/594102#8597e95e0a203b0834bd26b391dceace1ef912f52b7aac1ad97c963efe9a2f64 This incident has been resolved. https://status.machship.com/incident/594103 Fri, 07 Jan 2022 05:18:21 -0000 https://status.machship.com/incident/594103#8b4926fdc1926ad252fa2d831c191725983893c67f96e6a66961bf30969db38a This incident has been resolved. https://status.machship.com/incident/594104 Tue, 04 Jan 2022 04:30:23 -0000 https://status.machship.com/incident/594104#eb97aa3305301ec002fc6725426ee2c46f9d41765d44e8e58125ab91dc11430f As per confirmation from Toll Team: They have notified that TOLL legacy authentication issue has been remediated and Clients should now be able to book a pickup to the Toll system accordingly. MachShip will continue to monitor and refer back if any further issues come up. https://status.machship.com/incident/594104 Tue, 04 Jan 2022 00:00:22 -0000 https://status.machship.com/incident/594104#0a31af24dc1d3d0b0f4c04cf00ac9827978c477cc8a2b611c621b07f72f07602 Carrier Update: We have identified a middleware issue and have raised a P1 incident and working on a resolution, I appreciate your patience on this matter and will provide an update once available. https://status.machship.com/incident/594104 Mon, 03 Jan 2022 23:56:48 -0000 https://status.machship.com/incident/594104#b02ab513257e5688dc174231a51b4a2af68481e42b4709b2af77d8040b29f381 Clients may experience issues with con pickup bookings with Toll and receiving timeout errors. MachShip has reached out to the carrier to further confirm any issues or outages on their end and will continue to advise users once any information is made available. Any urgent collections are encouraged to be booked in via a call to Toll during this period. https://status.machship.com/incident/594103 Wed, 22 Dec 2021 00:04:48 -0000 https://status.machship.com/incident/594103#83f6516ed6af4c4f408ba63cef7c8afd6467f875556fc8e3cb7d9fcd4e0217d8 Carrier Update: We are experiencing a high volume in our network. New domestic casual collections have been suspended. We are currently experiencing a high volume of packages in our network which may lead to potential service delays and is contributing to a large number of calls to our Customer Service team. All new domestic casual/adhoc collections have been suspended. Next available date for these collections is Wednesday 29 December 2021. Urgent shipments can still be dropped off at our shipment centres/facilities. Please visit our locations and opening hours: https://www.tnt.com/express/en_au/site/support/tnt-locations-australia.html Check the latest service updates: https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-covid-service-update-en-au.pdf https://status.machship.com/incident/594103 Tue, 21 Dec 2021 23:37:12 -0000 https://status.machship.com/incident/594103#8c54ad6002a84d2e3d6fccd763dbe1a8e9f50814aa72a50cc78e9d80c071300d Clients may experience issues booking pickup error from TNT system indicating that it falls on a weekend or Public Holiday in the set collection date/state. MachShip has sent an email to the carrier to further confirm and will advise once available. https://status.machship.com/incident/594102 Thu, 16 Dec 2021 04:45:12 -0000 https://status.machship.com/incident/594102#463b2a8ced356bea46067124dae54442d0b0a7357f3d954748019fc51c2a6211 Clients may experience issues booking pickup for TNT cons going to Sydney up until Dec. 21 (Tuesday). Should anything urgent booking be required, we suggest booking cons on a different carrier and contact your TNT Account Manager for further inquiries/clarifications. https://status.machship.com/incident/594105 Thu, 16 Dec 2021 03:27:04 -0000 https://status.machship.com/incident/594105#61a7e4a532cb3ec0efbaff62eb2dd4f4ac66d07b71d23ff449134c5bc6641f1d Login to the MachShip platform is now functioning normally https://status.machship.com/incident/594105 Thu, 16 Dec 2021 02:34:35 -0000 https://status.machship.com/incident/594105#68172cbbffafd3da5c2fabd7187e8b8e35c01b64d6c5be581461108f1f7395d0 Some users are now able to login to the MachShip platform. We are continuing to monitor but currently logging in is functioning as normal https://status.machship.com/incident/594105 Thu, 16 Dec 2021 01:39:21 -0000 https://status.machship.com/incident/594105#37ad69dcf97bb3e25eecf10ab0b43db2e3aa1be28fc497d1a749a87379c39708 Azure Active Directory, which we use for user authentication, is currently unavailable leading to issues with logging in to the platform. This currently is not affecting API based users. This issue appears to be across all Microsoft products, not just the MachShip platform. We are currently working with Azure on a resolution https://status.machship.com/incident/594105 Thu, 16 Dec 2021 01:28:00 -0000 https://status.machship.com/incident/594105#3a6a5bbabd15713e6b99b9509c063fca4942a48e47b77e565d2b15ccc51f0494 Currently some users may be experiencing issues logging into MachShip The team are investigating this and we will advise asap. If you are currently logged into the platform it is suggested that you do not log out. https://status.machship.com/incident/594106 Wed, 01 Dec 2021 03:07:44 -0000 https://status.machship.com/incident/594106#76744ce44c132a9de060de4b44b0c5bd8ba1bbf493ff8a87e9d5a65384bf5dd9 This incident has been resolved. https://status.machship.com/incident/594106 Wed, 01 Dec 2021 00:35:38 -0000 https://status.machship.com/incident/594106#58caa10d3eab89346b2736a0580e94b750c59f5a961751e8b69ed5f3645dc465 This issue should now be resolved and users can login to the platform. We will continue to monitor MachShip https://status.machship.com/incident/594106 Wed, 01 Dec 2021 00:27:39 -0000 https://status.machship.com/incident/594106#4c1200a29d3f2d5c371a6be6d0f15c2cd3914973f28ea04216be115b0957567b Some users may be facing issues logging into MachShip. This is being investigated with a high priority. Any user that is currently logged into the platform is encouraged to stay logged in https://status.machship.com/incident/594107 Fri, 26 Nov 2021 03:30:57 -0000 https://status.machship.com/incident/594107#4a376f730c5267a0c81aa5234e78c206035160ef80db9239c1c435624c583c5b This issue has been resolved and First Express will now return https://status.machship.com/incident/594107 Thu, 25 Nov 2021 22:31:29 -0000 https://status.machship.com/incident/594107#2658d874c184cd60ada0ca002ee6cce37741c962711b1588b7585925e92d2568 There is currently an outage with First Express Couriers. MachShip has lodged a ticket with their team to investigate. This will be preventing quoting, booking and tracking of these consignments within the platform. We will continue to advise as information becomes available https://status.machship.com/incident/594108 Thu, 25 Nov 2021 22:01:16 -0000 https://status.machship.com/incident/594108#a88a8baa40b0d183a9c30483e65a174cedc292037193757a275f1f56f3cf0f26 This incident has been resolved. https://status.machship.com/incident/594108 Tue, 23 Nov 2021 05:10:35 -0000 https://status.machship.com/incident/594108#0777fc7a2eefa82d975baa67f5f4de636bda2b903a72d92f470e2423062b7886 TNT (FEDEX) has advised that the industrial action is likely to affect states into Thursday 25th November this week. During this time the TNT system (and by result MachShip) will present an error to users indicating that a weekend or Public Holiday is on those dates. This is the TNT standard error message and users should be aware that this is due to the industrial action taking place. https://status.machship.com/incident/594108 Sun, 21 Nov 2021 22:51:53 -0000 https://status.machship.com/incident/594108#7292610a94e64a747d767aae052346eafa9a904df76cbf3134887d3f8078c0f3 Due to industrial action taking place on the dates below there will be an impact on users attempting to book pickups with TNT (FedEx) November 22: NSW and WA November 23: VIC and TAS November 24: SA and QLD During this time the TNT system (and by result MachShip) will present an error to users indicating that a weekend or Public Holiday is on those dates. This is the TNT standard error message and users should be aware that this is due to the industrial action taking place. TNT has advised that there is likely to be no ad-hoc pickups undertaken in those states on those dates and that users should look to book in for the following day or utilise an alternative carrier. https://status.machship.com/incident/594109 Fri, 19 Nov 2021 01:32:43 -0000 https://status.machship.com/incident/594109#fd5241d3f51346fd24f7da27a5632c6bfc3ea0fe3c63e02cf61bce6afd51fc30 This incident has been resolved. https://status.machship.com/incident/594109 Thu, 18 Nov 2021 22:19:01 -0000 https://status.machship.com/incident/594109#a3bc2e5fd13b75a2d94b7655930d930db446cfc9156a27ae9e6868f715ba8f57 Team Transport has implimented a fix and the quoting, booking and tracking functionality will have returned https://status.machship.com/incident/594109 Thu, 18 Nov 2021 21:48:44 -0000 https://status.machship.com/incident/594109#ba39a19af9ac1ab615a984e6c71069a26e109b36f77c99f7970bb8b09f484556 Currently, Team Transport has an outage in connecting to their API. There has been a ticket lodged with their team to investigate and advise. At this point in time clients will be unable to quote and book with Team Transport We will advise as information becomes available https://status.machship.com/incident/594110 Thu, 18 Nov 2021 07:24:17 -0000 https://status.machship.com/incident/594110#1d3aa64328da5b688082a07d515969af793d9764e6646ba60a134aa9799521f5 This issue was caused by MachShip’s login reliance on an Azure product called Azure Active Directory B2C which became unavailable for a few hours yesterday due to some upstream technical issues on Microsoft’s side. Azure Active Directory B2C was introduced to the MachShip platform earlier this year to help continually improve security and user management within the MachShip platform. Since rollout, we have experienced a handful of outages caused by this product and we are actively looking for viable alternatives and redundancies to mitigate this issue. During the outage yesterday, all users that access the system via the User Interface and the login page were affected, and the outage caused users to be unable to login to the platform. During this time, all integrated users and systems \(for example API integrations and automated file imports\) were unaffected and continued to connect to MachShip successfully. This issue was caused and resolved exclusively by Microsoft and we were in constant communication with Microsoft until the issue was resolved. https://status.machship.com/incident/594110 Thu, 18 Nov 2021 07:02:15 -0000 https://status.machship.com/incident/594110#cdd4912b4c3b6c9756ed0ce14717e749c168b9390c15c3baf79b9fc02c0e066e This issue was caused by MachShip’s login reliance on an Azure product called Azure Active Directory B2C which became unavailable for a few hours yesterday due to some upstream technical issues on Microsoft’s side. Azure Active Directory B2C was introduced to the MachShip platform earlier this year to help continually improve security and user management within the MachShip platform. Since rollout, we have experienced a handful of outages caused by this product and we are actively looking for viable alternatives and redundancies to mitigate this issue. During the outage yesterday, all users that access the system via the User Interface and the login page were affected, and the outage caused users to be unable to login to the platform. During this time, all integrated users and systems \(for example API integrations and automated file imports\) were unaffected and continued to connect to MachShip successfully. This issue was caused and resolved exclusively by Microsoft and we were in constant communication with Microsoft until the issue was resolved. https://status.machship.com/incident/594110 Thu, 18 Nov 2021 07:02:15 -0000 https://status.machship.com/incident/594110#cdd4912b4c3b6c9756ed0ce14717e749c168b9390c15c3baf79b9fc02c0e066e This issue was caused by MachShip’s login reliance on an Azure product called Azure Active Directory B2C which became unavailable for a few hours yesterday due to some upstream technical issues on Microsoft’s side. Azure Active Directory B2C was introduced to the MachShip platform earlier this year to help continually improve security and user management within the MachShip platform. Since rollout, we have experienced a handful of outages caused by this product and we are actively looking for viable alternatives and redundancies to mitigate this issue. During the outage yesterday, all users that access the system via the User Interface and the login page were affected, and the outage caused users to be unable to login to the platform. During this time, all integrated users and systems \(for example API integrations and automated file imports\) were unaffected and continued to connect to MachShip successfully. This issue was caused and resolved exclusively by Microsoft and we were in constant communication with Microsoft until the issue was resolved. https://status.machship.com/incident/594110 Thu, 18 Nov 2021 07:02:15 -0000 https://status.machship.com/incident/594110#cdd4912b4c3b6c9756ed0ce14717e749c168b9390c15c3baf79b9fc02c0e066e This issue was caused by MachShip’s login reliance on an Azure product called Azure Active Directory B2C which became unavailable for a few hours yesterday due to some upstream technical issues on Microsoft’s side. Azure Active Directory B2C was introduced to the MachShip platform earlier this year to help continually improve security and user management within the MachShip platform. Since rollout, we have experienced a handful of outages caused by this product and we are actively looking for viable alternatives and redundancies to mitigate this issue. During the outage yesterday, all users that access the system via the User Interface and the login page were affected, and the outage caused users to be unable to login to the platform. During this time, all integrated users and systems \(for example API integrations and automated file imports\) were unaffected and continued to connect to MachShip successfully. This issue was caused and resolved exclusively by Microsoft and we were in constant communication with Microsoft until the issue was resolved. https://status.machship.com/incident/594110 Thu, 18 Nov 2021 00:31:43 -0000 https://status.machship.com/incident/594110#f8e2975c52b7f4138207e7ba1d37155895ea280cfdb90c298ce1566e4486003a This incident has been resolved. https://status.machship.com/incident/594110 Wed, 17 Nov 2021 03:48:00 -0000 https://status.machship.com/incident/594110#152d9de4669ddb1ff650f16c46d124177085c269d0b3266c8bf05f1e7dbdc435 We are experiencing consistent successful logins again via Azure B2C. We are continuing to monitor for any further issues https://status.machship.com/incident/594110 Wed, 17 Nov 2021 02:58:59 -0000 https://status.machship.com/incident/594110#42b5cfdae7cff5cb9681dd6d7c95337d76cecd63236a964625ee11af42b4766f Microsoft have provided an update via their official status page showing that Azure Active Directory B2C services are facing issues: https://status.azure.com/en-au/status We will continue to keep you updated with how the issue is progressing https://status.machship.com/incident/594110 Wed, 17 Nov 2021 02:12:37 -0000 https://status.machship.com/incident/594110#4172495c3dd361c752114bf46bc82a985fa869eeec48b41597ec4801e8afc3cd We have confirmation from Microsoft Azure that this is a problem on their end and their team of engineers are working on rectifying the issue as soon as possible. We will continue to provide updates as we receive them https://status.machship.com/incident/594110 Wed, 17 Nov 2021 01:30:49 -0000 https://status.machship.com/incident/594110#2d4639cf73ec76fd504c05ecc467c3fa7643d72aa7df0dc4984d262dda34305a Users may sporadically be able to login to the platform but the MachShip Team are continuing to work through these issue with Microsoft and we will continue to update you as more information comes available https://status.machship.com/incident/594110 Wed, 17 Nov 2021 00:52:20 -0000 https://status.machship.com/incident/594110#7c86bd5774ded4ab16759443ca287887c1f34205e04258e29ab74aa6b9df9db6 We have identified a connection issue in Microsoft's Azure B2C product which is what MachShip uses to authenticate and login users. We are in contact with Microsoft, however this appears to be an issue with the Azure B2C product that is not isolated to MachShip. We will keep you updated. This is affecting users that are logging into the system, API users / integrations authenticating with API tokens should not be affected by this Azure B2C outage https://status.machship.com/incident/594110 Wed, 17 Nov 2021 00:35:50 -0000 https://status.machship.com/incident/594110#eb2c710786dbda1c56978d46e81c370d6add4bc415991a3368a3b4e4b231ad88 This issue is still being investigated with the highest of priorities https://status.machship.com/incident/594110 Wed, 17 Nov 2021 00:29:55 -0000 https://status.machship.com/incident/594110#acecee17ee3f80809bd08febcd7c839ee206cf79a3a114364065b63655469e07 The MachShip team are currently investigating issues in performance of the MachShip platform we will advise asap https://status.machship.com/incident/594111 Mon, 15 Nov 2021 07:04:26 -0000 https://status.machship.com/incident/594111#531232e44755a528b947636512c3b1b577bd2de4dd9fa44d4e541d16be41602d This incident has been resolved. https://status.machship.com/incident/594111 Mon, 15 Nov 2021 04:29:32 -0000 https://status.machship.com/incident/594111#ca600c77392f116cd3872806c78e19fe6e80c862d829d6035e8e0260d9904fbf Clients should now be able to successfully manifest with Northline https://status.machship.com/incident/594111 Mon, 15 Nov 2021 04:01:56 -0000 https://status.machship.com/incident/594111#bf7154f793c9f1326e0063c37df545114e6e2f915861e64008571601855f1964 Currently, Northline appears to be having server connection issues. MachShip has lodged a ticket with their team and will advise as information is made available Manifests will currently be failing with Northline https://status.machship.com/incident/594112 Thu, 04 Nov 2021 00:23:32 -0000 https://status.machship.com/incident/594112#0b404d457166dbc56063730876b276cec24fb632e3504df3291dc2e8e593a7d1 This has now been fixed https://status.machship.com/incident/594112 Wed, 03 Nov 2021 22:05:48 -0000 https://status.machship.com/incident/594112#221f2ee652cb0b93ef7665d794f808eed87de92a9538fee722b9c654d841ef5e CurrentlyMachShip is unable to successfully connect to the CTI interstate system. This will result in failures in being able to manifest We have lodged a ticket with them and we will advise as information becomes available. https://status.machship.com/incident/594113 Fri, 29 Oct 2021 16:00:38 -0000 https://status.machship.com/incident/594113#048292cb16cd7ae2d816c9d9d579367fd69f08d0aa25363a53433d31afce8a15 The scheduled maintenance has been completed. https://status.machship.com/incident/594113 Fri, 29 Oct 2021 16:00:00 +0000 https://status.machship.com/incident/594113#61a2f681c18b4dc8d3d028743de63832821762a409ebec22b2825dd817e8c62d Maintenance completed https://status.machship.com/incident/594113 Fri, 29 Oct 2021 07:00:34 -0000 https://status.machship.com/incident/594113#048292cb16cd7ae2d816c9d9d579367fd69f08d0aa25363a53433d31afce8a15 The scheduled maintenance has been completed. https://status.machship.com/incident/594113 Fri, 29 Oct 2021 07:00:00 -0000 https://status.machship.com/incident/594113#048292cb16cd7ae2d816c9d9d579367fd69f08d0aa25363a53433d31afce8a15 The scheduled maintenance has been completed. https://status.machship.com/incident/594113 Fri, 29 Oct 2021 06:00:30 -0000 https://status.machship.com/incident/594113#048292cb16cd7ae2d816c9d9d579367fd69f08d0aa25363a53433d31afce8a15 The scheduled maintenance has been completed. https://status.machship.com/incident/594114 Mon, 25 Oct 2021 07:14:49 -0000 https://status.machship.com/incident/594114#56b22cfcb9f98ac018abc56f88785851a7bcdbd3fab1b0975c730bd7b2ab9906 This incident has been resolved. https://status.machship.com/incident/594115 Mon, 25 Oct 2021 07:14:40 -0000 https://status.machship.com/incident/594115#c0f37e17856e9aa6ef6ecb872d8be1b6a035ac651fb04033d50298af40d48d6a This incident has been resolved. https://status.machship.com/incident/594114 Mon, 25 Oct 2021 01:11:48 -0000 https://status.machship.com/incident/594114#b53f798747ea2320960f297ed371d7606de82dda90782f1fbc142d1b07a4773e As an FYI - TNT have advised that they have industrial actions happening today (Monday) meaning services will not be able to be booked in. The current workaround is to select the next available business day. https://status.machship.com/incident/594116 Fri, 22 Oct 2021 05:18:39 -0000 https://status.machship.com/incident/594116#46031355d6602882454e87cf1023308bd1bb8d03f104fd88aece136d7c092a93 This has been resolved https://status.machship.com/incident/594116 Fri, 22 Oct 2021 04:55:03 -0000 https://status.machship.com/incident/594116#966fa187a8f7d8bfc5f1408727f8723bca957b513360ec8a82acc831d8801af1 Currently, XL Express' server is experiencing an outage. MachShip has lodged a ticket with them and will advise as more information becomes available https://status.machship.com/incident/594117 Thu, 21 Oct 2021 06:37:58 -0000 https://status.machship.com/incident/594117#30e2477f2f234756bff0477f7a82821b73c18a899d92d1fa57a94714dd854d41 This incident has been resolved. https://status.machship.com/incident/594117 Thu, 21 Oct 2021 06:33:29 -0000 https://status.machship.com/incident/594117#437ddeb8155331b0716cb97ee8d099b3afc4af5dad82ecda10c95fba61a5d987 A fix has been implemented and we are monitoring the results. https://status.machship.com/incident/594117 Thu, 21 Oct 2021 06:28:49 -0000 https://status.machship.com/incident/594117#43738ec535d9d04ab86a6f50e2c5d7da744eafe67a1eedbef6d2685e5d0c74b9 MachShip is currently investigating a number of manifesting failures that clients are experiencing. This is being looked at with a very high priority https://status.machship.com/incident/594115 Thu, 21 Oct 2021 00:49:11 -0000 https://status.machship.com/incident/594115#db125dd13a588074cf2142b83192ef8957754a115e805fbb05fe62433bb3d005 MachShip has been advised that Startrack may not complete Adhoc pickups over the next 24-48 hours due to the TWU strikes being held over the next few days. Daily collections that are pre-booked are still likely to go ahead but it is suggested you confirm this with your Startrack account manager. Any urgent Adhoc movements are suggested to be managed through other carrier options. https://status.machship.com/incident/594118 Wed, 13 Oct 2021 01:36:13 -0000 https://status.machship.com/incident/594118#d7815f5a0e4af8795c393691805aea987d0a27430c439a93d71038d1507c41fe This incident has been resolved. https://status.machship.com/incident/594118 Wed, 13 Oct 2021 00:45:36 -0000 https://status.machship.com/incident/594118#6c110d91d72cd0129ce11224482dd4d00988e236bfe0af9e4a8a1c3716e9ed81 Carrier Update: Toll have advised issue is now resolved. Clients should now be able to proceed on booking pickups and manifesting cons. MachShip will continue to monitor. https://status.machship.com/incident/594118 Tue, 12 Oct 2021 22:37:17 -0000 https://status.machship.com/incident/594118#d592acc1406d85c6521d8b9f951c3f6b59efe26ab807d9f4b2188f101aad1e52 Toll has advised that they are working on resetting the booking API at the moment. They envision that stability will be restored soon https://status.machship.com/incident/594118 Tue, 12 Oct 2021 22:15:05 -0000 https://status.machship.com/incident/594118#7a7356527e4d14f5e43fb22a62411267cb045cb23c5b82b749ffa3c85d32b39a Toll Is currently experiencing an outage in their pickup API which is affecting the successful booking of pickups through MachShip this morning. This is being looked into by their team and MachShip will continue to advise users as information is made available. Any urgent collections are encouraged to be booked in via a call to Toll during this period https://status.machship.com/incident/594119 Tue, 12 Oct 2021 01:50:18 -0000 https://status.machship.com/incident/594119#21a2fb6e9e1ddcb318190a42923dd170db8edf1ee02c6da878c7972412d76311 Carrier Update: Victorian depots are now doing pick-ups. Clients should now be able to book pickups and manifest. https://status.machship.com/incident/594120 Fri, 08 Oct 2021 20:17:30 -0000 https://status.machship.com/incident/594120#97b6c3d091abe9f0dbf35ec83f6f2de1aca063737ffaae6335801ac69d6f7dab Australia Post / Startrack system has returned to normal processes https://status.machship.com/incident/594120 Fri, 08 Oct 2021 20:10:31 -0000 https://status.machship.com/incident/594120#162ccdb0cfc906c7c8aec19805d491b8633e9a777894a5b8d39c14488c7f11af We are continuing to investigate this issue. https://status.machship.com/incident/594120 Fri, 08 Oct 2021 20:07:05 -0000 https://status.machship.com/incident/594120#a8c0fa7f26bb896752d1d0e26afe6d77f0cce46107a101b4c2456578a9ffd30c Startrack and Australia Posts systems are currently experiencing errors authenticating requests. This is leading to failures in consignment creation and pricing MachShip has raised a ticket with their team and will advise as information is made available https://status.machship.com/incident/594121 Tue, 05 Oct 2021 20:29:35 -0000 https://status.machship.com/incident/594121#6a954e81903b6005061baf537db9024f8ad1493a013de36b85b4f6a779816bd0 This incident has been resolved Cope had an outage yesterday that required a partial server restore to be undertaken. Machship has successfully manifested consignments through to Cope this morning. Any issues please contact support@machship.com https://status.machship.com/incident/594121 Tue, 05 Oct 2021 05:12:04 -0000 https://status.machship.com/incident/594121#a4c5824c0571c6c076c20ce67a0955b910397b7431d97dd09647c2e5f368bb3a Clients will currently be experiencing errors when manifesting with Cope Specialised MachShip has raised a ticket with the carrier as it appears their servers are down https://status.machship.com/incident/594119 Sun, 03 Oct 2021 23:31:50 -0000 https://status.machship.com/incident/594119#16cfd544a0b2059ab71cb57663cf7875a2f6209a2052f36a1a846adb9f4586eb As a further update. TNT has had to close down their Tullamarine facility due to issues with COVID-19 This will impact pickups being booked in Victoria with TNT https://status.machship.com/incident/594122 Sun, 03 Oct 2021 08:00:55 -0000 https://status.machship.com/incident/594122#dcf7f5e19f0835d9e1d2e49eeeff997d8b5c4d1b19f80063384159d60cfb1e97 The scheduled maintenance has been completed. https://status.machship.com/incident/594122 Sun, 03 Oct 2021 08:00:00 +0000 https://status.machship.com/incident/594122#a39dea776b8617db479a6edf754fc1e427ae2ec0d635beba2a70a5b9161b57f0 Maintenance completed https://status.machship.com/incident/594122 Fri, 01 Oct 2021 08:00:41 -0000 https://status.machship.com/incident/594122#dcf7f5e19f0835d9e1d2e49eeeff997d8b5c4d1b19f80063384159d60cfb1e97 The scheduled maintenance has been completed. https://status.machship.com/incident/594122 Fri, 01 Oct 2021 08:00:00 -0000 https://status.machship.com/incident/594122#dcf7f5e19f0835d9e1d2e49eeeff997d8b5c4d1b19f80063384159d60cfb1e97 The scheduled maintenance has been completed. https://status.machship.com/incident/594123 Fri, 01 Oct 2021 07:26:38 -0000 https://status.machship.com/incident/594123#d6fb297ef2db5e07763d4e78253eb9e549e5eee809c9eff597d223db1f27a974 This incident has been resolved. https://status.machship.com/incident/594122 Fri, 01 Oct 2021 06:59:33 -0000 https://status.machship.com/incident/594122#dcf7f5e19f0835d9e1d2e49eeeff997d8b5c4d1b19f80063384159d60cfb1e97 The scheduled maintenance has been completed. https://status.machship.com/incident/594123 Fri, 01 Oct 2021 02:05:19 -0000 https://status.machship.com/incident/594123#72d5700ec0e6df236b3062322bb440df554d39d42658dc905a1b76a5a06c9249 Clients should be able to now login into the platform MachShip will continue to monitor https://status.machship.com/incident/594123 Fri, 01 Oct 2021 01:56:11 -0000 https://status.machship.com/incident/594123#d37e7a2c2c68e4959635cd7ec709d3d5d8b40bfadd772255d3ac78f92c908a8c MachShips technical team are continuing to work through the issues that clients are facing logging into the platform. I want to reiterate that this is being treated with the highest of priorities and we hope to have user access back in the very near future. I also would like to advise that anyone who is currently logged into the platform please look to remain logged in https://status.machship.com/incident/594123 Fri, 01 Oct 2021 01:32:21 -0000 https://status.machship.com/incident/594123#645e1a6d31ef2d19512686aa00e12a58db1e24b7c6540bbd63f63a4eb9b0c4e5 Update: The MachShip technical team are continuing to look into this issue We will continue to provide updates as they become available https://status.machship.com/incident/594123 Fri, 01 Oct 2021 01:15:48 -0000 https://status.machship.com/incident/594123#34fff0a28c71917cfcc58515ce898975f472d9fb87982b6728f0081ad4509554 Users may currently be facing issues logging into live.machship.com This is being looked at with a very high priority If you are currently logged into MachShip advice is to please ensure that you remain logged in. We will continue to provide updates as they arise https://status.machship.com/incident/594119 Thu, 30 Sep 2021 01:02:36 -0000 https://status.machship.com/incident/594119#6addf737a4c98cca9493c3c1958f43929662d2258d8a567863499e05fe12ff90 Clients may be experiencing errors when looking to book in Victorian based collections this week with TNT. This is due to a depot closure - errors will be shown indicating that there is a public holiday. Any urgent collections should be dialed through or clients should look to seek alternative transport https://status.machship.com/incident/594124 Tue, 28 Sep 2021 21:08:25 -0000 https://status.machship.com/incident/594124#0904dc8ab6996fab0c73d87ea826f5f29f60134a103c51b4fc28f72cb792bafe This incident has been resolved. https://status.machship.com/incident/594124 Tue, 28 Sep 2021 02:14:25 -0000 https://status.machship.com/incident/594124#5acef9824e804121290dd47610267adf00353cb92609496c8874732dd1b5b67e A fix has been implimented for this and the team at Capital Transport will continue to monitor https://status.machship.com/incident/594124 Tue, 28 Sep 2021 02:12:49 -0000 https://status.machship.com/incident/594124#ce94a531d666ed1ba94d3a52c0add9aac63f7680f830ce77c86fae7ad3009fb7 Currently, Capital Transport is experiencing issues with their systems which are preventing pricing from returning for Melbourne services. This is being investigated and we will advise you as more information becomes available. https://status.machship.com/incident/594125 Fri, 24 Sep 2021 17:00:31 -0000 https://status.machship.com/incident/594125#e1d028514a552b27a055c086e4f56b123ceb8fe1a5f3b02f3741041b1e1b8990 The scheduled maintenance has been completed. https://status.machship.com/incident/594125 Fri, 24 Sep 2021 17:00:00 +0000 https://status.machship.com/incident/594125#8202e3cebf7e132debee5fc466c254d5e24a030eefc011cf2e6a8cb9cbbd0b20 Maintenance completed https://status.machship.com/incident/594125 Fri, 24 Sep 2021 08:01:05 -0000 https://status.machship.com/incident/594125#e1d028514a552b27a055c086e4f56b123ceb8fe1a5f3b02f3741041b1e1b8990 The scheduled maintenance has been completed. https://status.machship.com/incident/594125 Fri, 24 Sep 2021 08:00:00 -0000 https://status.machship.com/incident/594125#e1d028514a552b27a055c086e4f56b123ceb8fe1a5f3b02f3741041b1e1b8990 The scheduled maintenance has been completed. https://status.machship.com/incident/594125 Fri, 24 Sep 2021 07:00:30 -0000 https://status.machship.com/incident/594125#e1d028514a552b27a055c086e4f56b123ceb8fe1a5f3b02f3741041b1e1b8990 The scheduled maintenance has been completed. https://status.machship.com/incident/594126 Thu, 23 Sep 2021 02:15:46 -0000 https://status.machship.com/incident/594126#9de2300be08246ed9261274866fa99f8a2b3dbb14b8c0aad3e6fb9bc8d56f608 This issue has now been resolved https://status.machship.com/incident/594126 Thu, 23 Sep 2021 01:30:49 -0000 https://status.machship.com/incident/594126#65080cec128da4fd22a55d057d7cb37363f616d7945e578fd2024585f3da887b CTI has confirmed that this is a known issue they are working through They do not have an ETA at this point but MachShip will continue to advise as information becomes available https://status.machship.com/incident/594126 Thu, 23 Sep 2021 00:08:11 -0000 https://status.machship.com/incident/594126#47b88413ad8d7a326e321a2cb0796b0ffbfa6ee3e548ad2f039b093a96c742cc MachShip is currently experiencing connection problems with CTI. MachShip is continuing to contact with their support team and we will advise as more information is made available. During this period clients may experience errors attempting to manifest consignments with CTI. https://status.machship.com/incident/594125 Mon, 20 Sep 2021 06:03:05 -0000 https://status.machship.com/incident/594125#e1d028514a552b27a055c086e4f56b123ceb8fe1a5f3b02f3741041b1e1b8990 The scheduled maintenance has been completed. https://status.machship.com/incident/594127 Fri, 17 Sep 2021 05:45:18 -0000 https://status.machship.com/incident/594127#0467e80b3bd581f39c81a9b0bbf11f97e855eae71eb0c541254837b33f18035f This incident has been resolved. https://status.machship.com/incident/594127 Fri, 17 Sep 2021 05:45:12 -0000 https://status.machship.com/incident/594127#7e0a7221791f86c1294459ef81bb2ff6917aa26a974b552a71096d6b03b9f779 This has now been resolved https://status.machship.com/incident/594127 Fri, 17 Sep 2021 04:07:52 -0000 https://status.machship.com/incident/594127#622a58e13e2c7d4518b2e8d10115970e81d89bec9151c008258273ae763251b2 See below Carrier Update: FAA IT is working with their internet provider for FTP issue. The services are running ok and have no import issue. Once FAA internet is working this should resolve by itself. If any consignments are urgent, MachShip advises that you look to switch your integration method on the carrier account to Freight Assist Integration and the data can be passed through via email. We'll send another update once we receive another confirmation from the carrier. Thank you for your patience and understanding. https://status.machship.com/incident/594127 Fri, 17 Sep 2021 02:17:44 -0000 https://status.machship.com/incident/594127#12548e467bd685cfc1ee7cb6947639e8a355dc0850a47c1a14da37f73511f3a7 Clients are experiencing errors when looking to manifest consignments with the carrier Freight Assist MachShip has raised a ticket with their support team and will advise when further information becomes available. https://status.machship.com/incident/594128 Thu, 09 Sep 2021 06:43:50 -0000 https://status.machship.com/incident/594128#9fba986f53ac87aaf77963c3d94bfef73dfd8a85f5eddfb3a197a2a1ddfcd262 Toll has advised that they believe that the issues that they have been having with their API are now resolved. if you continue to get errors can you please contact us at support@machship.com https://status.machship.com/incident/594128 Tue, 07 Sep 2021 23:45:59 -0000 https://status.machship.com/incident/594128#e3f8e707fe6748d03eeb96f0514b2e5d7aab9f87343ac21a82d4cd6969228eab Toll has advised an update of the below: MyToll API's are still encountering issues with the API intermittently. Our onshore and offshore teams are still working tirelessly to resolve the hardware issue that is causing the slowness that we are currently experiencing, which is also the cause of the API intermittent issues. In the meantime for pickup’s we would suggest our customers to either call customer service or their account manager directly to make these requests, if unable to successfully make the request via API call. MachShip will continue to advise as information is made available https://status.machship.com/incident/594128 Tue, 07 Sep 2021 22:56:52 -0000 https://status.machship.com/incident/594128#293c86d1de7da79f3081beb3a522530782398505cc9eedb43dc27181cf1080bf MachShip is continuing to see the intermittent pickup errors with the toll system his morning. Toll has been further advised of the errors that are being seen and we will update clients as information is made available. The advice from Toll's IT team continues to be that if a pickup is urgent, clients should look to call the Toll operations department and manifest consignments with the pickup option set as "No" https://status.machship.com/incident/594128 Mon, 06 Sep 2021 23:03:08 -0000 https://status.machship.com/incident/594128#ed693602c2a29dccb3c7302a7d52bb3a27c229255e844e66464b68aa33013281 Toll has provided an update to MachShip on the pickup booking errors that have been seen over the previous 3 weeks. Today, the Toll IT team will be replacing a piece of hardware within their infrastructure that they think may fix the load issues that have caused the connection failures. Unfortunantly though, clients should expect to see intermittent failures for Pickup bookings through today https://status.machship.com/incident/594129 Mon, 06 Sep 2021 07:10:07 -0000 https://status.machship.com/incident/594129#e09502e4bb0f6e0d4f26bc463a652b5c4496fc4e40d8be2f58d3ec8cd44bd97e This incident has been resolved. https://status.machship.com/incident/594130 Mon, 06 Sep 2021 07:09:48 -0000 https://status.machship.com/incident/594130#cc3fbe9e2dbcfcfb3f0710a8bec4d5e4c6225d2d32f7d22d5379a39df6d46269 Freight Assist has confirmed that this issue is now resolved. If you have changed you integration method for FAA please look to change this back to Freight Assist FTP integration https://status.machship.com/incident/594128 Mon, 06 Sep 2021 07:02:07 -0000 https://status.machship.com/incident/594128#f568c8fb2eedaac08a4171337c612e52c1f7015296400a344704013856939c36 Toll has advised the below: We are currently experiencing some performance issues which may be impacting some of our systems. Our IT teams are working hard to resolve this issue ASAP MachShip will continue to advise clients as information becomes available. https://status.machship.com/incident/594128 Mon, 06 Sep 2021 03:34:57 -0000 https://status.machship.com/incident/594128#c4f366fd7995d19d29f626653a948e47782fac18818c9f988778e1078b8fadc3 Toll has advised that they are continuing to experience problems with their pickup API endpoints intermittently. This will be resulting in customers receiving a booking error when manifesting. These errors have been happening on and off for the past week. Toll is currently working through the problems on their side but they do not have an ETA on when this will be fixed and stability ensured. These particular problems will be facing users on both the legacy and the MyToll integration methods. Urgent bookings are encouraged to currently be called through to the Toll teams and manifesting undertaken with the option "No" for Do I Need to Book a Pickup. Non-urgent bookings can be re-tried at regular intervals. MachShip will continue to advise as Toll provides information through to us. https://status.machship.com/incident/594130 Mon, 06 Sep 2021 00:04:38 -0000 https://status.machship.com/incident/594130#0b67849887139e5d3d0ad012c28aa034df317c2f89e812e8f531c1fea0115573 Freight Assist has advised that their ISP provider is experiencing an outage that is affecting connections to their server They are working on this currently and clients are advised that they should look to switch to email-based integration - On the carrier account this is name Freight Assist Integration - until this issue is resolved https://status.machship.com/incident/594130 Sun, 05 Sep 2021 23:23:50 -0000 https://status.machship.com/incident/594130#01435b3b70e276b93de4224b85ba1a351c0ef31b0d9bc25557a320f31478b793 Clients will currently be experiencing errors when looking to manifest consignments with the carrier Freight Assist MachShip has raised a ticket with their support team and will advise when further information becomes available. If any consignments are urgent, MachShip advises that you look to switch your integration method on the carrier account to Freight Assist Integration and the data can be passed through via email. https://status.machship.com/incident/594131 Fri, 03 Sep 2021 01:52:18 -0000 https://status.machship.com/incident/594131#b235b1ab7fb740ea357c2a664e887dd44f1bf4002fdd3d236d3cd1912fe70300 DFE has advised that these issues have now been fixed. Clients are advised that they should now be able to successfully manifest through MachShip https://status.machship.com/incident/594131 Fri, 03 Sep 2021 01:06:19 -0000 https://status.machship.com/incident/594131#c457d943680c676a0994fb5723c80fe90654f238c422da46a3c65016060cc135 MachShip is currently experiencing connection problems with the Direct Freight Express Servers. We have lodged a ticket with their support team and we will advise as more information is made available. During this period clients may experience errors attempting to manifest consignments with Direct Freight Express https://status.machship.com/incident/594129 Fri, 03 Sep 2021 01:00:25 -0000 https://status.machship.com/incident/594129#59e44a7a9b7412779549f76bc2b0be69f71fe8ec298beb79d3a343b758572b2d Hi All, Australia Post has advised MachShip and their clientele of the below: Temporary suspension of Parcel Post collections in NSW, ACT & VIC Australia Post will temporarily pause all Parcel Post collections from eCommerce retailers in NSW, ACT and VIC – from 7am Saturday 4 September until 7am Tuesday 7 September. Collections will continue in all other states and territories. This temporary measure will allow us to responsibly clear record parcel volumes in parts of our network impacted by COVID-19. The safety of our people is our highest priority, and this will help ensure volumes are kept to a safe and manageable level. Our team will continue with processing across the weekend in these areas. Express Post, Premium and Startrack Express services, and collections from Post Offices and SPB’s are not affected. Deliveries will continue as usual (including on weekends) and our post offices will remain open as our people deliver record amounts of parcels to Australians. We apologise for the inconvenience. Please continue to check auspost.com.au for the latest information on impacts across our network MachShip will continue to update clients as information is made available. https://status.machship.com/incident/594132 Sat, 28 Aug 2021 04:39:03 -0000 https://status.machship.com/incident/594132#e9e56ebdf53b9bbbaad397ac14e91f8c9dd69af9b70452257d2b2e66ff6e7f2b This incident has been resolved. https://status.machship.com/incident/594133 Fri, 27 Aug 2021 01:14:40 -0000 https://status.machship.com/incident/594133#49ae9cb5d4960f1349dde6c85aa09faf2d3219ef1dac48cfee791c1e01d1c6f6 This incident has been resolved. https://status.machship.com/incident/594132 Fri, 27 Aug 2021 01:13:00 -0000 https://status.machship.com/incident/594132#2f6052bee0fd7432739c938344fd12b45f4bfff4f9e8e56fe3527be0b3bec72f Toll are currently having issues receiving pickups. This has been raised with them and MachShip will advise as information becomes available https://status.machship.com/incident/594134 Thu, 26 Aug 2021 13:00:00 +0000 https://status.machship.com/incident/594134#da9756f193512acefd3e50753559facd74ccdd88654c8cf2fcb857bc8a70d761 Maintenance completed https://status.machship.com/incident/594134 Thu, 26 Aug 2021 12:44:43 -0000 https://status.machship.com/incident/594134#239999141c3eafbaa07e3c82f9d8e15eb6752905a58e09816b9f4b880d1412ed The scheduled maintenance has been completed. https://status.machship.com/incident/594134 Thu, 26 Aug 2021 12:00:42 -0000 https://status.machship.com/incident/594134#239999141c3eafbaa07e3c82f9d8e15eb6752905a58e09816b9f4b880d1412ed The scheduled maintenance has been completed. https://status.machship.com/incident/594134 Thu, 26 Aug 2021 12:00:00 -0000 https://status.machship.com/incident/594134#239999141c3eafbaa07e3c82f9d8e15eb6752905a58e09816b9f4b880d1412ed The scheduled maintenance has been completed. https://status.machship.com/incident/594134 Thu, 26 Aug 2021 11:00:33 -0000 https://status.machship.com/incident/594134#239999141c3eafbaa07e3c82f9d8e15eb6752905a58e09816b9f4b880d1412ed The scheduled maintenance has been completed. https://status.machship.com/incident/594132 Wed, 25 Aug 2021 03:07:41 -0000 https://status.machship.com/incident/594132#cb441007c1daa53ad116c34a123e26c3d11b4a6500e64c1dea299324835c3e9c Toll has confirmed that between 9 am and 10 am this morning there was an incident that caused issues connecting to their API. They have confirmed that this could cause intermittent outages over the coming period but at this point in time the system is stable and booking in pickups https://status.machship.com/incident/594132 Tue, 24 Aug 2021 23:40:54 -0000 https://status.machship.com/incident/594132#9bb624ab9e4adebb7f8d515da3948bd2ba5fef0edc01b80755ace975f43ab349 Toll has advised that this is an issue within their systems and they are investigating the cause. Clients will need to revert to manifesting consignments with the Pickup option set to No and look to manually book in collections until this is resolved. MachShip will continue to provide updates as they are made available. https://status.machship.com/incident/594132 Tue, 24 Aug 2021 23:26:52 -0000 https://status.machship.com/incident/594132#0e61e90ff92dd53212b6a018091309ccffa42c209ca94957863b43e3fa029755 In the last 15 minutes, MachShip has once again begun seeing errors from the Toll Pickups API. We have re-raised the issues with the Toll Team and we will continue to advise as information becomes available. https://status.machship.com/incident/594135 Tue, 24 Aug 2021 22:32:00 -0000 https://status.machship.com/incident/594135#6be054060b301f484911f5855f63f27d22f233a8d0ded620bd69403e38a3389b Toll's IT Team has confirmed that the problems that have been plaguing Intermodal and Toll Tasmania over the last few days have been corrected. They are also reporting that the intermittent issues that were affecting the Toll Priority and Toll Ipec divisions should now also be corrected MachShip has witnessed successful manifests and pickup requests for all divisions this morning so encourage clients to revert to utilising the system to book in pickups from today. If we see any further problems we will be sure to inform all clients via our status page and encourage everyone to contact support@machship.com if you witness any errors manifesting today. https://status.machship.com/incident/594135 Tue, 24 Aug 2021 22:32:00 -0000 https://status.machship.com/incident/594135#6be054060b301f484911f5855f63f27d22f233a8d0ded620bd69403e38a3389b Toll's IT Team has confirmed that the problems that have been plaguing Intermodal and Toll Tasmania over the last few days have been corrected. They are also reporting that the intermittent issues that were affecting the Toll Priority and Toll Ipec divisions should now also be corrected MachShip has witnessed successful manifests and pickup requests for all divisions this morning so encourage clients to revert to utilising the system to book in pickups from today. If we see any further problems we will be sure to inform all clients via our status page and encourage everyone to contact support@machship.com if you witness any errors manifesting today. https://status.machship.com/incident/594136 Tue, 24 Aug 2021 01:21:09 -0000 https://status.machship.com/incident/594136#0da6d7ebc9b441095d980e14b1510cd2b1bc4e5376989f5549657aef31bdd562 VFS have confirmed that they have corrected the issues on their end. Clients should now be able to successfully manifest in MachShip https://status.machship.com/incident/594136 Tue, 24 Aug 2021 01:19:02 -0000 https://status.machship.com/incident/594136#2fdc73e2e65fcc9f888d5670f4d789d8acc427463558c59a3b0ae66fb7224f0b Currently, VFS is experiencing an outage that is affecting clients ability to manifest consignments. This is currently being investigated on their side. MachShip will continue to advise as information becomes available. https://status.machship.com/incident/594135 Tue, 24 Aug 2021 01:17:19 -0000 https://status.machship.com/incident/594135#541c1a5f1ba05ce744f93c543635ab9a84e8dfef0ae4e5d803e46a06b35c5080 Toll has provided an updated ETA on the fix for Intermodal and Toll Tasmania as Midnight tonight 24th August 2021 https://status.machship.com/incident/594137 Tue, 24 Aug 2021 01:15:25 -0000 https://status.machship.com/incident/594137#59923abd0fe4523f745842cdb6b489bcb9255e365ac109063f92b198de7e56ec Aussiefast has confirmed that they had an issue with Telstra this morning and this has just been resolved. Clients should be able to successfully manifest https://status.machship.com/incident/594137 Tue, 24 Aug 2021 01:06:25 -0000 https://status.machship.com/incident/594137#a0da874ca2d699ebd817e673300597863459b998911146afbe8e3103f370a660 Currently, Aussiefast is having issues with their servers which is causing manifests to fail. MachShip is in communication with them and will advise as more information becomes available https://status.machship.com/incident/594135 Mon, 23 Aug 2021 23:43:33 -0000 https://status.machship.com/incident/594135#ffa39a6d3f35dd50319f97c309c26ee5442ccdd2d2046a8adfe36c1441ac5881 In Addition to the current outage with Toll Intermodal (Toll Express) and Toll Tasmania, due to be fixed by 6 PM tonight, MachShip is continuing to see intermittent pickup errors with both Toll Ipec and Toll Priority these errors are coming back from the Toll system MachShip has re-raised this issue with Toll's IT team and will advise on updates as they are made available https://status.machship.com/incident/594133 Mon, 23 Aug 2021 21:36:03 -0000 https://status.machship.com/incident/594133#7ca679d3069f13bb1c133cce36ce6180429675187456fc37cbd64f5ef52758cb TNT has advised that the Erskine Park facility which undertook cleaning last week will continue to be closed up till Friday 27th August 2021 TNT provided MachShip with the below message: The Erskine Park facility is currently closed due to COVID-19 in efforts to comply with the NSW government and health requirements including a deep clean of the entire facility. This is the reason for the weekend/public holiday message is appearing when clients look to book in a pickup Customers will need to arrange a collection for Friday 27th August or please contact our customer support team on 13 11 50 for further assistance. MachShip advises that clients will still be able to manifest consignments by setting the option "Do you wish to book a pickup" in as no and contacting TNT via the phone number above. Alternatively, urgent bookings can be booked with an alternative provider. https://status.machship.com/incident/594135 Mon, 23 Aug 2021 06:24:23 -0000 https://status.machship.com/incident/594135#b70393338920616fe52b850e019d6294df9dff0ad64f6b311fb3a5965532e80e Update: Toll has advised that the issues with Toll Priority and Toll Ipec should now be resolved. If you continue to see issues manifesting please advise us at support@machship.com Clients will still experience errors manifesting Toll Intermodal or Toll Tasmania consignments https://status.machship.com/incident/594135 Mon, 23 Aug 2021 03:59:58 -0000 https://status.machship.com/incident/594135#8d80c6bb11325fab8fbd3db8e86a7caaefaafc236a8d2d6f1458ad9e21bc2cc0 Toll has advised that the expectation is that their Toll Intermodal and Toll Tasmania TMS will NOT be back up and running until 6 pm tomorrow - Tuesday 24th August 2021 During this period they are able to take pickup bookings through phone calls to 13 18 21 Option 1 - Road Enquiries Option 1 - Road Pickups The errors seen with Ipec and Priority are separate from this and Toll are still investigating and implementing a fix and they have not provided an ETA at this point https://status.machship.com/incident/594135 Mon, 23 Aug 2021 01:33:17 -0000 https://status.machship.com/incident/594135#8a7c6a46aa0a761cc90083b552d3224de933a6863d569c250eceda60beb51bf2 Toll has now confirmed that the issue with Toll Priority and Toll Ipec is an open Incident, To Confirm Toll Intermodal and Toll Tasmania - Known incident with Their TMS platform Pickups will fail Toll Priority and Toll Ipec - Open Incident with Toll under investigation MachShip once again advises that all pickups are manually booked in with Toll at this stage https://status.machship.com/incident/594135 Mon, 23 Aug 2021 01:22:54 -0000 https://status.machship.com/incident/594135#771f64664de8f96a110af609ac8119d3ff52a562dc9b9b9912d770523aa7c42a In Addition to the reported issues with Intermodal and Toll Tasmania. There appear to be intermittent failures that are occurring with The Toll Ipec and Toll Priority pickups calls. MachShip does advise that for the moment any urgent Toll Pickup requests are called in and that clients manifest consignments with the "do you wish to book a pickup" Option set to be No We will update you as more information comes through from Toll https://status.machship.com/incident/594135 Mon, 23 Aug 2021 00:27:44 -0000 https://status.machship.com/incident/594135#6ed6fa4a02bea7cb24812751e1f8ddc3bf43a381646ad2bdd48f9397c1795407 Toll has advised that this issue will be effecting their systems for the bulk of trade today. Mid to late PM is the current ETA on a fix. We will continue to update as we are advised https://status.machship.com/incident/594138 Mon, 23 Aug 2021 00:02:21 -0000 https://status.machship.com/incident/594138#09c4e2561a79d551346cc18ff7d803bbda4aad57b7fd96a9090bdd6c67426f88 This incident has been resolved. https://status.machship.com/incident/594135 Sun, 22 Aug 2021 23:58:21 -0000 https://status.machship.com/incident/594135#60c4ac95a877a1ab9e0dc8d8f790ea556d42c5cf53440b6439be147219b14d91 Toll has confirmed that there is an issue with connections to the Toll Works platform. This manages both their Toll Intermodal and Toll Tasmanian TMS. This will be currently resulting in errors for clients looking to book Pickups through MachShip and MyToll. Any urgent collections will need to be booked with Toll via phone call into their centre and clients are advised to manifest through MachShip with the pickup option set to be "No" We will update as more information becomes available https://status.machship.com/incident/594135 Sun, 22 Aug 2021 23:52:51 -0000 https://status.machship.com/incident/594135#9f37a0a0732cf7ee6766073b1592e12b6ae4690ce8130fa62b1174f56aa7fd5d We are continuing to investigate this issue. https://status.machship.com/incident/594135 Sun, 22 Aug 2021 23:39:23 -0000 https://status.machship.com/incident/594135#49175472bff3ed615776e45c6bc8d4f0eb7feb551c0665abbaa23a58341db7f5 We are continuing to investigate this issue. https://status.machship.com/incident/594135 Sun, 22 Aug 2021 23:38:50 -0000 https://status.machship.com/incident/594135#c9d32bdd9c009f1d86d291e9d2e149cf756d1135d7ded3b0a1e220eb7193f3e9 Investigating - Investigating: Currently, the MyToll Pickups API for all Toll Intermodal and Tasmania TMS is currently down. MachShip has lodged a ticket with the Toll team and will advise as soon as information is available. Urgent bookings are advised to be booked with the Toll call centre in the interim. https://status.machship.com/incident/594138 Thu, 19 Aug 2021 03:01:26 -0000 https://status.machship.com/incident/594138#07c5664f5548d0f68373cddbccae6313c2bd30da42073631cd52845c03ff48f1 TNT has advised that their Erskine Park Branch has been closed for Deep cleaning due to a positive Covid Case. There are advising that any local Sydney jobs service by this area will need to be booked in for next week or on a secondary carrier https://status.machship.com/incident/594138 Thu, 19 Aug 2021 00:21:53 -0000 https://status.machship.com/incident/594138#54aa4c4b9a72443cfd380b99e82bdc180e3890bcf9bffcfd5ee3ab193ec49511 Currently, the TNT pickup API is returning errors when clients look to book pickups for today originating in the Sydney area. These errors suggest that there is a public holiday in the location. MachShip has validated that there is not a public holiday and has raised a query with the TNT team regarding this error. Clients are advised that any urgent TNT pickups originating in Sydney for today should be called in and clients should manifest the "do you need a pickup flag" set to be "No" Non-urgent pickups should be booked in for tomorrow or booked with another provider. I stress that this appears to only be for pickups originating in the Metro Sydney Area We will update you as more information becomes available. https://status.machship.com/incident/594139 Tue, 17 Aug 2021 21:17:42 -0000 https://status.machship.com/incident/594139#27de3d2cef5dd13690b2aa6010a153a77c7ac43bf71eca54ae699583cea1d9c2 This incident has been resolved. https://status.machship.com/incident/594139 Tue, 17 Aug 2021 05:08:26 -0000 https://status.machship.com/incident/594139#d16fc1d739b940fadeb42d5c621027d0148183b7da435f3b37e498d7ff7a5613 Carrier Update: Toll has confirmed that the issue has been identified and a fix has been implemented and is now resolved on their end. MachShip Team: - We are monitoring the results, although feel free to contact support for any issues encountered. https://status.machship.com/incident/594139 Tue, 17 Aug 2021 02:34:35 -0000 https://status.machship.com/incident/594139#321edb9c69ca4f19c2ce3593a3342fabfdd2ad29b93e2cb67470ef7c731eec10 Update: Toll advised that Bookings are failing for IPEC and Priority via the API and no ETA yet. https://status.machship.com/incident/594139 Tue, 17 Aug 2021 02:03:45 -0000 https://status.machship.com/incident/594139#1462d3b56e6d46e2213acff97e6208d9279673eed9ac2c9006b4d5d6f7195f15 Investigating - Currently, the MyToll Pickups API appears to be having an outage MachShip has lodged a ticket with the Toll team and will advise as soon as information is available. Urgent bookings are advised to be booked with the Toll call centre in the interim. https://status.machship.com/incident/594140 Sat, 14 Aug 2021 23:00:30 -0000 https://status.machship.com/incident/594140#d2c90c6b22533753d89556c0df5adbd15bcb463029ab6ece9f4ad094a102c34f The scheduled maintenance has been completed. https://status.machship.com/incident/594140 Sat, 14 Aug 2021 23:00:00 +0000 https://status.machship.com/incident/594140#0f6e2c34d12ca16294f646819f05444a2d93170c3851d5a34c74560f2619a0ef Maintenance completed https://status.machship.com/incident/594140 Sat, 14 Aug 2021 11:00:05 -0000 https://status.machship.com/incident/594140#d2c90c6b22533753d89556c0df5adbd15bcb463029ab6ece9f4ad094a102c34f The scheduled maintenance has been completed. https://status.machship.com/incident/594140 Sat, 14 Aug 2021 11:00:00 -0000 https://status.machship.com/incident/594140#d2c90c6b22533753d89556c0df5adbd15bcb463029ab6ece9f4ad094a102c34f The scheduled maintenance has been completed. https://status.machship.com/incident/594140 Sat, 14 Aug 2021 09:59:35 -0000 https://status.machship.com/incident/594140#d2c90c6b22533753d89556c0df5adbd15bcb463029ab6ece9f4ad094a102c34f The scheduled maintenance has been completed. https://status.machship.com/incident/594140 Fri, 13 Aug 2021 07:21:10 -0000 https://status.machship.com/incident/594140#d2c90c6b22533753d89556c0df5adbd15bcb463029ab6ece9f4ad094a102c34f The scheduled maintenance has been completed. https://status.machship.com/incident/594141 Fri, 13 Aug 2021 07:06:37 -0000 https://status.machship.com/incident/594141#0557dec7b3a8dc0671eda4d75d432521edcb415714523d194762b980d3a54422 Startrack has marked this issue as resolved https://status.machship.com/incident/594142 Fri, 13 Aug 2021 07:06:12 -0000 https://status.machship.com/incident/594142#b84afd2e7861114ad9aa0b1bb16053a79d22064377b127e82b80b52726135174 Toll has resolved the issue on their end https://status.machship.com/incident/594141 Fri, 13 Aug 2021 05:26:10 -0000 https://status.machship.com/incident/594141#831ce5df9414c7006e7d4d93c10c1bcde6389fe35f0bd53e2a9a5b84f47d52f8 As per Startrack / Australia Post: a fix has been implemented and they are continuing to monitor impacted applications for any further issues. https://status.machship.com/incident/594142 Fri, 13 Aug 2021 03:48:10 -0000 https://status.machship.com/incident/594142#65801686f6a1df02624e47d126822d775517115d92df56b553ad2b1dd1261b80 Toll has advised that this issue is intermittent and is being worked on with a high priority https://status.machship.com/incident/594141 Fri, 13 Aug 2021 03:47:39 -0000 https://status.machship.com/incident/594141#9ded210542f43348c24106df1f4eb4ccbb8d0d6ab747d9ab5851d0a2c8bb0b4d Australia Post has advised: A fix has been implemented and we are monitoring the results. https://status.machship.com/incident/594141 Fri, 13 Aug 2021 02:09:13 -0000 https://status.machship.com/incident/594141#e9c215d3dd652ff9eed67cec8ab973a8238b9e8d4e4df551fb9e10d660e95630 Australia Post / Startrack has advised: The issue has been identified and a fix is being implemented. https://status.machship.com/incident/594141 Fri, 13 Aug 2021 01:59:27 -0000 https://status.machship.com/incident/594141#abb58779021be329b4c9308de666f637ff9f586c25c55be4da424da0bac7defb Please see the comment below from Startrack / Australia Post New incident: Investigating We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, Parcel Send, MyPost Business and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience. Updates directly from the carrier will be available from the below: https://status.developers.auspost.com.au/incidents/89vgfrhl7knv We will advise clients as more information becomes available https://status.machship.com/incident/594142 Thu, 12 Aug 2021 23:04:33 -0000 https://status.machship.com/incident/594142#666d29503db00024b15864e0c5e8f86514c870e8d483491c2880ca55e9b70385 Currently, the MyToll Pickups API appears to be having an outage MachShip has lodged a ticket with the Toll team and will advise as soon as information is available. Urgent bookings are advised to be booked with the Toll call centre in the interim I note that manifesting with the Pickup option set to be No will be successful in MachShip https://status.machship.com/incident/594143 Thu, 12 Aug 2021 01:02:15 -0000 https://status.machship.com/incident/594143#5af6ccb45a5c3a60da20a0de50ae2403a687cc0c0e356e2578fb45b7609f2f21 TNT have confirmed this has been resolved https://status.machship.com/incident/594143 Wed, 11 Aug 2021 06:33:25 -0000 https://status.machship.com/incident/594143#68b5f57741c337fe520e89cc113e5613019a42334ea48c807ef9bc3e347582a4 Carrier Update below: We are currently investigating the service interruption that you are experiencing via our online tools and hope to see services restored as soon as possible. These issues are being looked into as a priority and the appropriate escalations have taken place. Please try again later. Apologies for the inconvenience this has caused. - Clients may still face intermittent issues during this time and will notify once any update is available - If urgent booking is required, kindly direct all cons booking with the carrier. https://status.machship.com/incident/594143 Tue, 10 Aug 2021 23:55:10 -0000 https://status.machship.com/incident/594143#ee82428be47d9d3289ecf235dd76f99b05a192708778081c5845cd34497ac6d4 TNT has confirmed the below: We are experiencing some issues with TNT Online at the moment. Our team is investigating with high priority. Apologies for any inconvenience. Clients may face intermittant issues during this time https://status.machship.com/incident/594143 Tue, 10 Aug 2021 23:41:16 -0000 https://status.machship.com/incident/594143#7f6e98c7e39f8b67e03f32cb986fc8fc8904561dfcaa051ec43f283c2f56e15b Clients may be currently seeing errors when manifesting with TNT. MachShip suspects that their system is down and we have lodged a ticket with their team for investigation We will advise as more information becomes available https://status.machship.com/incident/594144 Tue, 10 Aug 2021 05:13:03 -0000 https://status.machship.com/incident/594144#5167cb8d5e1bd6749ce4b1c2eee7ce5160b7d861ceee85fdeb4903096be8fe06 This incident has been resolved. https://status.machship.com/incident/594144 Tue, 10 Aug 2021 01:01:04 -0000 https://status.machship.com/incident/594144#12809267a633bf59c2fe4ea0bbb94fb2f4ef1b9fc69bbe474b97c86ca7fffa56 System stability has been restored and the team are monitoring https://status.machship.com/incident/594144 Tue, 10 Aug 2021 00:58:39 -0000 https://status.machship.com/incident/594144#03028174236f49dcd7906bc8fa878d6327ca033a4d7a1a729b3ecaf741afbb04 The team are currently investigating issues within the MachShip platform. We will advise as more information is available This is being looked in with a very high priority https://status.machship.com/incident/594145 Mon, 09 Aug 2021 09:57:51 -0000 https://status.machship.com/incident/594145#2cb7d5c7ff2138fe4894b2e7ea1497504f27293033d87e785db2ce78d29ea33c Startrack has declared this issue as resolved https://status.machship.com/incident/594145 Mon, 09 Aug 2021 08:31:24 -0000 https://status.machship.com/incident/594145#8d79b9240f54992ca9e8ae656af237434846182140e417ab71d3f820a136f290 Update from Startrack Incident status: Monitoring A fix has been implemented and we are monitoring the results. API and Parcel Send have been operational since 17:35PM AEST. https://status.machship.com/incident/594145 Mon, 09 Aug 2021 07:22:15 -0000 https://status.machship.com/incident/594145#b0b1aaf6d62d50f5f3091d049515e84cbf17b14a7831102de2691019b4d56d41 Startrack has advised that they are still Investigating the issue https://status.machship.com/incident/594145 Mon, 09 Aug 2021 06:20:33 -0000 https://status.machship.com/incident/594145#5e6c4319ae7080dbf82a7f3e911ad0414ffdc3a91e4f0e9baf9c8189207e0b7e Startrack has identified the issue and they are working on a fix We will update as information is available https://status.machship.com/incident/594145 Mon, 09 Aug 2021 05:36:15 -0000 https://status.machship.com/incident/594145#b8369c038b30873c7fbdb56fc9d5998517cc2309902632f64d2ab05d22bd6328 Startrack has advised that their fix has not resolved the issues and they are continuing to investigate https://status.machship.com/incident/594145 Mon, 09 Aug 2021 05:27:30 -0000 https://status.machship.com/incident/594145#662897968537e35f732164876560c9c6300ca034778e76efa7a84b5744c74b3d Please see the update from Startrack / Australia Post Incident status: Monitoring A fix has been implemented and we are monitoring the results. Please note this does not guarantee things will work. We will update as more information becomes availanle https://status.machship.com/incident/594145 Mon, 09 Aug 2021 04:45:02 -0000 https://status.machship.com/incident/594145#8c4e97f6d60b3c5a0994436ba1189877e66c901ff9fe61aa3b7dc30cb341db8b Startrack / Australia Post has updated that they are continuing to investigate this issue This will be causing problems with - Pricing - Consignment Creation - Manifesting - Tracking https://status.machship.com/incident/594145 Mon, 09 Aug 2021 04:22:39 -0000 https://status.machship.com/incident/594145#ef63a91f79ad49cf59c9157e3f7442d68cc6d4aea6f93098f0091b634626af25 Startrack / Australia Post has advised of the below: We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience. Clients are being updated on the ticket below: https://status.developers.auspost.com.au/incidents/rzp4wlg9nbhh https://status.machship.com/incident/594146 Mon, 09 Aug 2021 01:14:42 -0000 https://status.machship.com/incident/594146#803267fcb67bbd394c3fb3648d2c89844cd1a953e71c09d5f983db9ecc71090a Startrack has confirmed this incident as resolved https://status.machship.com/incident/594146 Mon, 09 Aug 2021 00:43:20 -0000 https://status.machship.com/incident/594146#e42104bef3f5165fe24d4400cf45d56f77f0518a0bf9eb856082b67060b2753c Startrack / Australia Post has advised MachShip of the below: We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience. This may be affecting the ability of MachShip clients to: Price Create Consignments Manifest Track Consignments for Startrack and Australia Post Startrack / Australia Post is advising clients on the below and we will update as more becomes available https://status.developers.auspost.com.au/incidents/lr6nnc213flc https://status.machship.com/incident/594147 Tue, 03 Aug 2021 07:13:48 -0000 https://status.machship.com/incident/594147#8b09cdf32fe0f37b789abf5d6e37bf8f91a4d4e2fc9eff99444c6da24b54d3e3 Startrack / Australia Post have marked this issue are resolved https://status.machship.com/incident/594147 Tue, 03 Aug 2021 06:36:25 -0000 https://status.machship.com/incident/594147#ec17e13fbd75e5c056296e3052dedb45a7d7b367b0d8c16852bb8e9946ae0fcb Update from Startrack / Australia Post A fix has been implemented and we are monitoring the results. Our APIs have been operational since 16:12PM AEST. https://status.machship.com/incident/594147 Tue, 03 Aug 2021 06:29:06 -0000 https://status.machship.com/incident/594147#e647791000b8efb2ac3c9c420ec4f50958f1139c31aafe4de7e977edb5831183 It does appear that prices, tracking and manifesting will now be returning in MachShip. We have yet to receive confirmation from Startrack that this issue has been fixed though. We will update you as they provide information through to us https://status.machship.com/incident/594147 Tue, 03 Aug 2021 06:02:51 -0000 https://status.machship.com/incident/594147#4aae5dd606b499b7b05144ad8c3691bd0e7c97590efea75dd854b3b2e743aed0 Latest Update from Startrack at 4pm An update has been posted We are continuing to investigate this issue. https://status.machship.com/incident/594147 Tue, 03 Aug 2021 05:56:20 -0000 https://status.machship.com/incident/594147#52d7eae46ec915685ca49ca11728195c0e09477e7e10dd307711d5a2080216c3 Startrack has identified an issue and are responding with updates through the ticket below: https://status.developers.auspost.com.au/incidents/5pfrnq52srbh We will advise as information becomes available https://status.machship.com/incident/594147 Tue, 03 Aug 2021 05:53:50 -0000 https://status.machship.com/incident/594147#b49ae9c2e84aefa726b722b00ba9e5ed4634e751c61fae0e6b9f6308b96150a7 Currently, clients will be facing problems requesting pricing and manifesting with Australia Post and Startrack We have lodged a ticket with their team and will advise as information becomes available https://status.machship.com/incident/594148 Mon, 02 Aug 2021 07:59:10 -0000 https://status.machship.com/incident/594148#9c47994b8b993e6f16dca5bb62734e2aa9a317be8942c20618ae2d5e2bdfc4fa Earlier today MachShip experienced some core system connectivity issues with Azure which prevented MachShip from operating and accepting requests. The issue has been identified as a connectivity problem between TPG fixed-line users and Microsoft services which affected MachShip’s systems due to its hosting location. This issue was not a problem within the platform but rather a connectivity issue between disparate distributed systems that are involved in the larger MachShip infrastructure eco system. The MachShip development and infrastructure teams are taking steps to introduce further redundancy to prevent reliance on sole Internet Service Providers which will prevent this issue moving forward. This issue is extremely rare and it is the first time that we have encountered this specific scenario however we are still increasing our redundancy measures to maintain our high service level. https://status.machship.com/incident/594148 Mon, 02 Aug 2021 07:53:04 -0000 https://status.machship.com/incident/594148#10b28e0beb055694a3d6cf7db96d5dc1ac4490555a06d528cf2159ce8a52c961 Earlier today MachShip experienced some core system connectivity issues with Azure which prevented MachShip from operating and accepting requests. The issue has been identified as a connectivity problem between TPG fixed-line users and Microsoft services which affected MachShip’s systems due to its hosting location. This issue was not a problem within the platform but rather a connectivity issue between disparate distributed systems that are involved in the larger MachShip infrastructure eco system. The MachShip development and infrastructure teams are taking steps to introduce further redundancy to prevent reliance on sole Internet Service Providers which will prevent this issue moving forward. This issue is extremely rare and it is the first time that we have encountered this specific scenario however we are still increasing our redundancy measures to maintain our high service level. https://status.machship.com/incident/594148 Mon, 02 Aug 2021 07:53:04 -0000 https://status.machship.com/incident/594148#10b28e0beb055694a3d6cf7db96d5dc1ac4490555a06d528cf2159ce8a52c961 Earlier today MachShip experienced some core system connectivity issues with Azure which prevented MachShip from operating and accepting requests. The issue has been identified as a connectivity problem between TPG fixed-line users and Microsoft services which affected MachShip’s systems due to its hosting location. This issue was not a problem within the platform but rather a connectivity issue between disparate distributed systems that are involved in the larger MachShip infrastructure eco system. The MachShip development and infrastructure teams are taking steps to introduce further redundancy to prevent reliance on sole Internet Service Providers which will prevent this issue moving forward. This issue is extremely rare and it is the first time that we have encountered this specific scenario however we are still increasing our redundancy measures to maintain our high service level. https://status.machship.com/incident/594148 Mon, 02 Aug 2021 07:53:04 -0000 https://status.machship.com/incident/594148#10b28e0beb055694a3d6cf7db96d5dc1ac4490555a06d528cf2159ce8a52c961 Earlier today MachShip experienced some core system connectivity issues with Azure which prevented MachShip from operating and accepting requests. The issue has been identified as a connectivity problem between TPG fixed-line users and Microsoft services which affected MachShip’s systems due to its hosting location. This issue was not a problem within the platform but rather a connectivity issue between disparate distributed systems that are involved in the larger MachShip infrastructure eco system. The MachShip development and infrastructure teams are taking steps to introduce further redundancy to prevent reliance on sole Internet Service Providers which will prevent this issue moving forward. This issue is extremely rare and it is the first time that we have encountered this specific scenario however we are still increasing our redundancy measures to maintain our high service level. https://status.machship.com/incident/594148 Mon, 02 Aug 2021 07:51:59 -0000 https://status.machship.com/incident/594148#c1ae34e0503e2588ae21686a675e5c045e20e4bbc0ffacad12f62524805ba9cd This incident has been resolved. https://status.machship.com/incident/594148 Mon, 02 Aug 2021 00:13:41 -0000 https://status.machship.com/incident/594148#a025f6ed0f63099cfe5c9006e2e1180ff402533f606efd6959911d15f3319484 We are continuing to monitor and investigate the issue however MachShip is now back up and operational https://status.machship.com/incident/594148 Mon, 02 Aug 2021 00:08:13 -0000 https://status.machship.com/incident/594148#c48f294581186f14e96d2e17cc08b55c381ee027fa6d3582bba8819b8f8d565b Hi All. Currently, the MachShip services are having issues connecting to our Microsoft Azure resources which is resulting in the platform being unable to authenticate users. This appears to be stemming from a large outage that is being detected accross Australia which can be viewed through the link below: https://downdetector.com.au/ The team are continuing to investigate what can be completed in the short term to restore access. I will continue to provide updates as they become available. https://status.machship.com/incident/594148 Sun, 01 Aug 2021 23:45:24 -0000 https://status.machship.com/incident/594148#fb2bec06d356b2a161bd3c16a9a4fae8336bee305fff72015502dfe1858d2da9 Currently, users will be experiencing issues accessing MachShip This is being looked at with the highest of priorities. https://status.machship.com/incident/594149 Wed, 28 Jul 2021 23:50:44 -0000 https://status.machship.com/incident/594149#d6d61c9a6490a0ffac7624f5d17845adb257028dc8a3b89e8d4077e32987816e TNT has advised that this issue should now be resolved https://status.machship.com/incident/594149 Wed, 28 Jul 2021 01:11:37 -0000 https://status.machship.com/incident/594149#af12d128153c9877cffc07873e7b8a59e5ff5b3b1412a49813d8b9117d83914e MachShip has followed up with TNT who has advised that this issue will continue to affect clients today - this is metro Sydney Pickups They have requested if Pickup Bookings can be pushed to tomorrow. MachShip will continue to update as information comes through from TNT https://status.machship.com/incident/594149 Tue, 27 Jul 2021 02:35:42 -0000 https://status.machship.com/incident/594149#299bc48b555144ac29ef42e58cc91b22828e11c1266bf8ff5c92e0bfdd8d72ec Clarification This issue is only affecting TNT consignments that are originating in NSW https://status.machship.com/incident/594149 Tue, 27 Jul 2021 02:30:01 -0000 https://status.machship.com/incident/594149#2a2f053c45fc8107afb7c082dc7ddb5c89f3a9db96e193f067e50b13af983f25 Update: TNT has advised that these issues are due to having to close the TNT Enfield Depot - they are also not taking bookings over the phone MachShip advise that it would be best if clients were to consign with a different carrier for consignments that need to travel today or alternatively look to book in TNT for tomorrow. https://status.machship.com/incident/594149 Tue, 27 Jul 2021 01:53:53 -0000 https://status.machship.com/incident/594149#01fc6c40c76822f48a78ab0361338a6f7efdfbb79be5ce8f10cec98ec0d65b47 Hi All, TNT has advised that currently, they have an issue with Manifests bookings for today 27/7/2021 They are actively investigating a fic but have asked if clients can look to book for tomorrow in the interim MachShip advises that if pickups are urgent for today that clients either 1. Look to manifest consignments with Pickups set to No and call your local TNT depot 2. Clients look to book with a secondary carrier option We will advise as more information becomes available. https://status.machship.com/incident/594150 Tue, 20 Jul 2021 05:50:28 -0000 https://status.machship.com/incident/594150#2f5444ac645059986a2a0fbc7c95418ac53178245f8871a470337d661a26b1d6 This incident has been resolved. https://status.machship.com/incident/594150 Tue, 20 Jul 2021 01:08:47 -0000 https://status.machship.com/incident/594150#126832361cc59cfb85c3be1babd05a19aabaa9220d7d2e08979293bf425c2770 We are continuing to monitor for any further issues. https://status.machship.com/incident/594150 Tue, 20 Jul 2021 01:08:38 -0000 https://status.machship.com/incident/594150#aee5a2df1791099fb721591d798709de9fd055e68bf91db6e9945994f13419b6 We are currently seeing stability on the network and MachShip should now be available. We will continue to monitor throughout the day https://status.machship.com/incident/594150 Tue, 20 Jul 2021 00:55:19 -0000 https://status.machship.com/incident/594150#4617345d8e16ac16de131304f6267d2b5c887239c49a26da3045f9aa36c6ef7c The issue has been identified as a service fault with our current ISP (TPG) which hosts our infrastructure. The issue appears to be other ISPs connecting into TPG's network. TPG have identified this service fault and are working to correct this issue. Currently we are seeing long connection times and intermittent packet loss from customers on ISPs other than TPG. Customers able to access a TPG connection should see no disruption in accessing MachShip. We are investigating and working on a work around the TPG service fault. https://status.machship.com/incident/594150 Tue, 20 Jul 2021 00:24:18 -0000 https://status.machship.com/incident/594150#a843f108269d32870fab562337ea8f1585636eaf6e0dacffe9b8333ca0e7fc91 We are currently in the process of investigating some reported issues with some users accessing MachShip This is being looked at with a very high priority We will advise as more information is available https://status.machship.com/incident/594151 Thu, 15 Jul 2021 09:01:30 -0000 https://status.machship.com/incident/594151#da9fc0a1da173d8164be35112352ace58dbaa89901875c026431982bc6fdadcc The scheduled maintenance has been completed. https://status.machship.com/incident/594151 Thu, 15 Jul 2021 09:00:00 +0000 https://status.machship.com/incident/594151#796a3b432842b8a896089f0da5ae9dc6b1052a13d780a1bcfe3cdd7955e058fa Maintenance completed https://status.machship.com/incident/594151 Thu, 15 Jul 2021 08:01:42 -0000 https://status.machship.com/incident/594151#da9fc0a1da173d8164be35112352ace58dbaa89901875c026431982bc6fdadcc The scheduled maintenance has been completed. https://status.machship.com/incident/594151 Thu, 15 Jul 2021 08:00:00 -0000 https://status.machship.com/incident/594151#da9fc0a1da173d8164be35112352ace58dbaa89901875c026431982bc6fdadcc The scheduled maintenance has been completed. https://status.machship.com/incident/594151 Thu, 15 Jul 2021 08:00:00 -0000 https://status.machship.com/incident/594151#da9fc0a1da173d8164be35112352ace58dbaa89901875c026431982bc6fdadcc The scheduled maintenance has been completed. https://status.machship.com/incident/594152 Tue, 13 Jul 2021 11:00:36 -0000 https://status.machship.com/incident/594152#e8420b0276685bb22a360eb762eeab4c598e50c3654f78b109cb63e5439313e1 The scheduled maintenance has been completed. https://status.machship.com/incident/594152 Tue, 13 Jul 2021 11:00:00 +0000 https://status.machship.com/incident/594152#38f4a363a9e7f82f56829819fa092c5f5627bb947838fc1a759bdeedade5d74c Maintenance completed https://status.machship.com/incident/594152 Tue, 13 Jul 2021 10:00:47 -0000 https://status.machship.com/incident/594152#e8420b0276685bb22a360eb762eeab4c598e50c3654f78b109cb63e5439313e1 The scheduled maintenance has been completed. https://status.machship.com/incident/594152 Tue, 13 Jul 2021 10:00:00 -0000 https://status.machship.com/incident/594152#e8420b0276685bb22a360eb762eeab4c598e50c3654f78b109cb63e5439313e1 The scheduled maintenance has been completed. https://status.machship.com/incident/594152 Tue, 13 Jul 2021 10:00:00 -0000 https://status.machship.com/incident/594152#e8420b0276685bb22a360eb762eeab4c598e50c3654f78b109cb63e5439313e1 The scheduled maintenance has been completed. https://status.machship.com/incident/594153 Sat, 10 Jul 2021 08:00:32 -0000 https://status.machship.com/incident/594153#87925f26cfd2cb85f989be4ea1f2848db669460afa0c7e49fb5f55ca920a9904 The scheduled maintenance has been completed. https://status.machship.com/incident/594153 Sat, 10 Jul 2021 08:00:00 +0000 https://status.machship.com/incident/594153#228e56719648151a0d947659f0ef0790ec9225e53372a2d638c7bad27e55a117 Maintenance completed https://status.machship.com/incident/594153 Fri, 09 Jul 2021 08:02:16 -0000 https://status.machship.com/incident/594153#87925f26cfd2cb85f989be4ea1f2848db669460afa0c7e49fb5f55ca920a9904 The scheduled maintenance has been completed. https://status.machship.com/incident/594153 Fri, 09 Jul 2021 08:00:00 -0000 https://status.machship.com/incident/594153#87925f26cfd2cb85f989be4ea1f2848db669460afa0c7e49fb5f55ca920a9904 The scheduled maintenance has been completed. https://status.machship.com/incident/594153 Fri, 09 Jul 2021 08:00:00 -0000 https://status.machship.com/incident/594153#87925f26cfd2cb85f989be4ea1f2848db669460afa0c7e49fb5f55ca920a9904 The scheduled maintenance has been completed. https://status.machship.com/incident/594154 Mon, 05 Jul 2021 22:14:08 -0000 https://status.machship.com/incident/594154#1c4aaa13ab41f6b735fdf00c59d70417d862ba9a3f9c9dc24a80f0260ae9c690 Freight Assist has confirmed this issue as fixed https://status.machship.com/incident/594154 Mon, 05 Jul 2021 21:02:25 -0000 https://status.machship.com/incident/594154#f133b5c753cb6ad5a238fdc03f8ccbf78bec4aa2104b6d29edf86e5fa3fe475c The Freight Assist system is now back up and running. clients should be able to connect now. If you have changed your integration please look to revert this back to Freight Assist FTP Integration https://status.machship.com/incident/594154 Mon, 05 Jul 2021 06:58:20 -0000 https://status.machship.com/incident/594154#9f84e34a0a189aaa6fdbc9bdd9ceaec12af8d4894995695298c0ab7f65b99a8e Freight Assist has advised that this issue is still ongoing and that emailing of consignments will be required until this is rectified MachShip will advise as information becomes available https://status.machship.com/incident/594154 Sun, 04 Jul 2021 23:45:03 -0000 https://status.machship.com/incident/594154#4ea78a7cd85cf65c17ff8484051bbf1844e09fae1891eb19b3c51111d4bbb63c Freight Assist has advised of the following: Currently have an ISP outage. Awaiting confirmation on when this will be restored. Best to have everything emailed at this stage. To revert to email-based pushing of data please edit your carrier accounts and utilise the integration called Freight Assist Integration. Any questions please email support@machship.com https://status.machship.com/incident/594154 Sun, 04 Jul 2021 23:32:42 -0000 https://status.machship.com/incident/594154#9d1df680897435f9014082fc430fc99eda67a463b372678184bfd882af5f9088 Currently, MachShip is experiencing issues connecting to the Freight Assist Server. We have a ticket open with them and will advise as information becomes available https://status.machship.com/incident/594155 Sat, 03 Jul 2021 05:00:31 -0000 https://status.machship.com/incident/594155#9231238ff78e816f205b7f558da26e0307d808bc0cf4c926b15325db40a5556c The scheduled maintenance has been completed. https://status.machship.com/incident/594155 Sat, 03 Jul 2021 05:00:00 +0000 https://status.machship.com/incident/594155#b72b54fe0500d6bf3dcd07e7192e8fee7f0e9486e6522c847dd6c72700d7a890 Maintenance completed https://status.machship.com/incident/594155 Sat, 03 Jul 2021 02:24:45 -0000 https://status.machship.com/incident/594155#9231238ff78e816f205b7f558da26e0307d808bc0cf4c926b15325db40a5556c The scheduled maintenance has been completed. https://status.machship.com/incident/594155 Fri, 02 Jul 2021 10:00:23 -0000 https://status.machship.com/incident/594155#9231238ff78e816f205b7f558da26e0307d808bc0cf4c926b15325db40a5556c The scheduled maintenance has been completed. https://status.machship.com/incident/594155 Fri, 02 Jul 2021 10:00:00 -0000 https://status.machship.com/incident/594155#9231238ff78e816f205b7f558da26e0307d808bc0cf4c926b15325db40a5556c The scheduled maintenance has been completed. https://status.machship.com/incident/594155 Fri, 02 Jul 2021 09:00:30 -0000 https://status.machship.com/incident/594155#9231238ff78e816f205b7f558da26e0307d808bc0cf4c926b15325db40a5556c The scheduled maintenance has been completed. https://status.machship.com/incident/594156 Wed, 30 Jun 2021 02:56:49 -0000 https://status.machship.com/incident/594156#c68f59112b1fe4a220de8c878a19687a45b6bfaeaad41f40603ab5958fe2ed82 This issue was caused by a growing number of connections to MachShip. We have increased the connection capacity which has seen the connection issues subside. We are continuing to montior however all systems are now stable https://status.machship.com/incident/594156 Wed, 30 Jun 2021 01:04:06 -0000 https://status.machship.com/incident/594156#e064f9e67a55393403b045d03f09b49e61b947b5b2d2aeac2280cdb9d96fcc5d The team have undertaken some fixes and are monitoring the results https://status.machship.com/incident/594156 Wed, 30 Jun 2021 00:37:59 -0000 https://status.machship.com/incident/594156#2f11fdf89ba536d4723e6250d401349eb0f44a5b1edf0a60535575a16893cbf3 This issue is continuing to be looked at and investigated by MachShip. Users may be experiencing intermittent issues attempting to create consignments. Updates will continue to be provided as available https://status.machship.com/incident/594156 Wed, 30 Jun 2021 00:07:55 -0000 https://status.machship.com/incident/594156#04ae10d6b7738532bc11049d43033b3effab0b8a840669253a1570ca113109e3 MachShip is continuing to investigate these issues, users are advised to maintain being logged into the platform at this time https://status.machship.com/incident/594156 Wed, 30 Jun 2021 00:07:37 -0000 https://status.machship.com/incident/594156#529813987f04fbac6038c4eee452a2b98dcf1b56500b6095d0003e309915d558 We are continuing to monitor for any further issues. https://status.machship.com/incident/594156 Tue, 29 Jun 2021 23:56:34 -0000 https://status.machship.com/incident/594156#0b4791465a20da3b3f5ab7fda5d587392f71fd7dcd4eb8441fad991d08f6e001 MachShip experienced a brief period of login issues which we believe were caused by connectivity issues to Azure's B2C Active Directory platform that we use for authentication. We are continuing to monitor however the connectivity issues appear to have been resolved https://status.machship.com/incident/594156 Tue, 29 Jun 2021 23:49:11 -0000 https://status.machship.com/incident/594156#d8f26f8f6046d487a5a03355028546ca5e88ffa5687e8bf564908bd3a3c04366 Currently, there is an issue with users accessing MachShip This is being investigated with a very high priority https://status.machship.com/incident/594157 Tue, 22 Jun 2021 11:00:37 -0000 https://status.machship.com/incident/594157#860f1f79d9ff472c1030fe7efdef4555068f762689c189c1f17ed99f9f8a08d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594157 Tue, 22 Jun 2021 11:00:00 +0000 https://status.machship.com/incident/594157#8dd53cc7d7c86d41ec13608a93ecdb9abac59d4bcc736be38ea7e771c52d11cc Maintenance completed https://status.machship.com/incident/594157 Tue, 22 Jun 2021 10:30:36 -0000 https://status.machship.com/incident/594157#860f1f79d9ff472c1030fe7efdef4555068f762689c189c1f17ed99f9f8a08d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594157 Tue, 22 Jun 2021 10:30:00 -0000 https://status.machship.com/incident/594157#860f1f79d9ff472c1030fe7efdef4555068f762689c189c1f17ed99f9f8a08d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594157 Tue, 22 Jun 2021 09:30:30 -0000 https://status.machship.com/incident/594157#860f1f79d9ff472c1030fe7efdef4555068f762689c189c1f17ed99f9f8a08d6 The scheduled maintenance has been completed. https://status.machship.com/incident/594158 Fri, 18 Jun 2021 07:58:15 -0000 https://status.machship.com/incident/594158#5fdb0050855edad7aa533ed3b61b92111b8e00ca60095e83b4067c6c44228079 This incident has been resolved. https://status.machship.com/incident/594158 Fri, 18 Jun 2021 02:37:11 -0000 https://status.machship.com/incident/594158#86b5a79a0794a344ec3194af7e56a0eac728a2b6f419b8d715ff034344faae9b MachShip has not seen an error from TNT manifesting in the past 3 hours. We do note that clients may continue to see intermittent issues but we will update as information becomes available. https://status.machship.com/incident/594158 Thu, 17 Jun 2021 23:09:03 -0000 https://status.machship.com/incident/594158#131e424ea88a8ccdfd7d3a70fe1dc17fb069ab788a5eaeb335370696e11496cd As a further update, Currently, TNT is having issues within their network that is affecting all communications into their servers. This is causing the issues that clients are seeing when attempting to manifest freight through MachShip. This is quite intermittent and has been occurring on and off over the previous 24 hours. They have teams working on attempting to restore stability at the moment. They dont have an ETA on when this will be achieved at this point in time and you may see some successes and failures during this period It is suggested that any urgent collections are called into TNT to ensure that they are collected today and that data is manifested as soon as their system returns. We will continue to update as information becomes available https://status.machship.com/incident/594158 Thu, 17 Jun 2021 22:28:03 -0000 https://status.machship.com/incident/594158#c28f38e5fba20efc2ed8be82964a40d7b801b6aa6f0209093e2cab4a4cf73eb8 TNT's challenges with their local network again which is resulting in errors from their API. We are continuing to communicate with them during this period https://status.machship.com/incident/594159 Thu, 17 Jun 2021 21:04:39 -0000 https://status.machship.com/incident/594159#8cc55c4ed2e07da94e512184c5e6bfef41ecec4e92ec05b5092798116f4312ef TNT's system is back up and running as expected https://status.machship.com/incident/594160 Thu, 17 Jun 2021 11:00:37 -0000 https://status.machship.com/incident/594160#8496bc58c29efcb19aa2c20cad6b0135b83322301d9ee5119e8585c484d545af The scheduled maintenance has been completed. https://status.machship.com/incident/594160 Thu, 17 Jun 2021 11:00:00 +0000 https://status.machship.com/incident/594160#cb13b62b6bf1b1f241909e3ebff8ff1544ef08707d29a1d6df5dfdac4a9f7e29 Maintenance completed https://status.machship.com/incident/594160 Thu, 17 Jun 2021 10:30:37 -0000 https://status.machship.com/incident/594160#8496bc58c29efcb19aa2c20cad6b0135b83322301d9ee5119e8585c484d545af The scheduled maintenance has been completed. https://status.machship.com/incident/594160 Thu, 17 Jun 2021 10:30:00 -0000 https://status.machship.com/incident/594160#8496bc58c29efcb19aa2c20cad6b0135b83322301d9ee5119e8585c484d545af The scheduled maintenance has been completed. https://status.machship.com/incident/594160 Thu, 17 Jun 2021 09:30:30 -0000 https://status.machship.com/incident/594160#8496bc58c29efcb19aa2c20cad6b0135b83322301d9ee5119e8585c484d545af The scheduled maintenance has been completed. https://status.machship.com/incident/594159 Thu, 17 Jun 2021 07:14:11 -0000 https://status.machship.com/incident/594159#1aa2c24abebf942994ffe4a453d097b4b9ea08136d90d15371c83ad10c6b0d08 TNT's system has regained stability, Clients are advised that they should be able to manifest but there may continue to be intermittent issues over the coming period We will advise as more information becomes available https://status.machship.com/incident/594159 Thu, 17 Jun 2021 06:45:01 -0000 https://status.machship.com/incident/594159#2eff6f11c0ef4a12c1e9caeb093babe8a5f6ea1b6ac4dc20744cf98325325f8f TNT's System is once again experiencing issues. We will update you as information becomes available https://status.machship.com/incident/594159 Thu, 17 Jun 2021 06:08:40 -0000 https://status.machship.com/incident/594159#17b5cea3f39948ffa107cbb969106871b259601ee9cc94052e9523bda00ed4d7 MachShip is seeing successful bookings with TNT now and will continue to monitor https://status.machship.com/incident/594159 Thu, 17 Jun 2021 05:56:25 -0000 https://status.machship.com/incident/594159#6329469cca7f49246759f18c1eec89bedee9193ef2650a1040ac1b2642e9fca0 TNT has advised that they are currently having issues internally with their connections to their providers Optus and Telstra They don't have an ETA on the fix but MachShip has seen that the level of error messages from TNT has dropped. As such you may re-attempt to manifest and your consignments may go through successfully to TNT We will advise once we have a confirmed time of fix from TNT https://status.machship.com/incident/594159 Thu, 17 Jun 2021 04:42:08 -0000 https://status.machship.com/incident/594159#4363c3c6737e0e6d52a0eb08e7f66794dec0ec32e40a332bccb52236c32c53cf TNT's system is currently experiencing problems when clients are looking to manifest MachShip has lodged a ticket with TNT and will advise as more information becomes available https://status.machship.com/incident/594161 Thu, 17 Jun 2021 00:45:31 -0000 https://status.machship.com/incident/594161#add6a1c8511e4e371a835829f48e1a4f22d598a4bb9033ef83f56a0d428da807 Australia Post / Startrack has marked this issue as resolved. For further clarification we advise to review the support link below https://status.developers.auspost.com.au/incidents/4nchzq7jjlsc https://status.machship.com/incident/594161 Wed, 16 Jun 2021 08:58:49 -0000 https://status.machship.com/incident/594161#6ce9318c8aa3fa76e34a621506fad832da82598f3744a6fd773417de82c89d84 Hi All, Startrack/Australia post have implimented a fix and consignments should now successfully manifest If you still experience issues please look to get in touch with us at support@machship.com https://status.machship.com/incident/594162 Wed, 16 Jun 2021 08:55:38 -0000 https://status.machship.com/incident/594162#8c5de250500494b3261dbe0d7e04a4d732f173e3c810e2a8446f3aeab03b1116 This incident has been resolved. https://status.machship.com/incident/594162 Wed, 16 Jun 2021 06:28:26 -0000 https://status.machship.com/incident/594162#79f4ad7b65f3afad2f7872bf1260502f87c51b02f571bdfcdbe85dee1e5ce9ff This issue should now be fixed and capital pricing should be stable https://status.machship.com/incident/594161 Wed, 16 Jun 2021 06:00:51 -0000 https://status.machship.com/incident/594161#cf61294759a28696366c1176f301a7e708f26be1855db52ec9622d80567e60d6 Startrack / Australia Post have advised that they are still working on a fix for this issue We will update as more information becomes available https://status.machship.com/incident/594161 Wed, 16 Jun 2021 05:02:38 -0000 https://status.machship.com/incident/594161#0de98808fbf6a307a74a69f14ba591dfa04cc2a8149369bdb60e2dca316ff3ea Startarck has advised that they have identified the issue and are looking to implement a fix https://status.machship.com/incident/594161 Wed, 16 Jun 2021 04:55:43 -0000 https://status.machship.com/incident/594161#ff38a7200dc41a5a7029ebafd6f0d4eb9d8e57d1d86fc124eb6976e0952fddc1 Hi All, The latest update from Startrack / Australia Post is that the issue has been identified and a fix is being implemented. https://status.machship.com/incident/594161 Wed, 16 Jun 2021 04:39:53 -0000 https://status.machship.com/incident/594161#8c69c0233b592edc8cf1199918e5ed2877aed8e99540b4d5e028d4cc58fe07dc Hi All, The latest update from Startrack / Australia Post is that this issue is still being investigated. They cannot give an ETA at present but are hoping for a more in-depth update soon https://status.machship.com/incident/594162 Wed, 16 Jun 2021 04:03:39 -0000 https://status.machship.com/incident/594162#a5ae9e051eb09a7e11e5007f6ec7ee2bce31061d15d12fd033f33e58cfbfdd9d MachShip is currently investigating some intermittent issues that are arising with Capital pricing. We will advise as more information is available https://status.machship.com/incident/594161 Wed, 16 Jun 2021 01:14:30 -0000 https://status.machship.com/incident/594161#2c960f25da97ae6daa6ab99e4279d411f08d395a7fb5b7fed3570be2bfaf415f Startrack and Australia Post have an update below: API Degradation - 16th June 2021 An update has been posted We are continuing to investigate this issue. MachShip will advise as more information becomes availablele https://status.machship.com/incident/594161 Wed, 16 Jun 2021 00:35:27 -0000 https://status.machship.com/incident/594161#666e55a0bf013dc67378176964639dcb6d4b0dbf1e7722a2c2d78c911d4b553d Australia Post has acknowledged the issue with their system and is investigating They are advising on the ticket below: https://status.developers.auspost.com.au/incidents/4nchzq7jjlsc MachShip has lodged a ticket and will advise as information becomes available https://status.machship.com/incident/594163 Tue, 15 Jun 2021 08:01:27 -0000 https://status.machship.com/incident/594163#6e8d7df2d5db517122e3849ffb6f557677be1a9cb2b8a2ef91e23b2b58b69dfb Australia Post has declared this issue resolved https://status.machship.com/incident/594164 Tue, 15 Jun 2021 06:00:55 -0000 https://status.machship.com/incident/594164#16553181b6a24b2acdcb181571c61f8c4166831dd74bb1dd4c7c09da366fb525 This incident has been resolved. https://status.machship.com/incident/594163 Tue, 15 Jun 2021 05:09:53 -0000 https://status.machship.com/incident/594163#a763fad84336b64ed1532860c1b3efba3b8bf8af653e3c3519c66ac918f48e01 Hi All, Startrack has updated advising that they have implemented a fix but are still monitoring Errors may still appear but MachShip can advise that you can look to create and manifest consignments with Startrack / Australia Post We will continue to update as information becomes availablele https://status.machship.com/incident/594163 Tue, 15 Jun 2021 04:35:30 -0000 https://status.machship.com/incident/594163#61f3c69e246c094ea9db9b00bb988cd5a16fedf34d01f524e1f701a1935599e6 Australia Post has acknowledged the issue with their system and is investigating They are advising on the ticket below: https://status.developers.auspost.com.au/incidents/gf0d8jmhh0xt https://status.machship.com/incident/594163 Tue, 15 Jun 2021 04:20:36 -0000 https://status.machship.com/incident/594163#f824a72e7378e82ebdeb38c24d73da5566176a6ba694b808b8b78b0dc72b6afe Currently, the Shipping and Tracking API is experiencing errors when pricing and booking MachShip has lodged a ticket and will advise as information becomes available https://status.machship.com/incident/594164 Mon, 14 Jun 2021 06:47:41 -0000 https://status.machship.com/incident/594164#e56823bbb36d9592d1c9624f826979ba73b67e493e3af2848f96dc90f725387b Update: Northline Team confirm their servers are now back online and the issue should now be resolved. Consignments can now be triggered to manifest in MachShip. MachShip team will continue to monitor the connection throughout the day. https://status.machship.com/incident/594164 Mon, 14 Jun 2021 01:29:46 -0000 https://status.machship.com/incident/594164#60d9f80f4c91e8b012171e795d130f0641c5f0bcd076e9315a519bb379f0cf3e Northline is currently working on some issues that they are facing with their servers. As a result of this consignments cannot currently manifest consignments. If these consignments are urgent for today MachShip advises that pickups are called into Northline and once they are back online we will advise that you can manifest through the data. We will provide more information as it becomes available https://status.machship.com/incident/594165 Thu, 10 Jun 2021 11:00:36 -0000 https://status.machship.com/incident/594165#663e95c26ac0b56e997c6f427c9843c3901f8241dedbda71c4e43e0144736fcb The scheduled maintenance has been completed. https://status.machship.com/incident/594165 Thu, 10 Jun 2021 11:00:00 +0000 https://status.machship.com/incident/594165#a244415837744e658bb07d5b44d67a2bbfabc96a326cac0bd354d66967ba2627 Maintenance completed https://status.machship.com/incident/594165 Thu, 10 Jun 2021 10:01:10 -0000 https://status.machship.com/incident/594165#663e95c26ac0b56e997c6f427c9843c3901f8241dedbda71c4e43e0144736fcb The scheduled maintenance has been completed. https://status.machship.com/incident/594165 Thu, 10 Jun 2021 10:00:00 -0000 https://status.machship.com/incident/594165#663e95c26ac0b56e997c6f427c9843c3901f8241dedbda71c4e43e0144736fcb The scheduled maintenance has been completed. https://status.machship.com/incident/594165 Thu, 10 Jun 2021 08:59:31 -0000 https://status.machship.com/incident/594165#663e95c26ac0b56e997c6f427c9843c3901f8241dedbda71c4e43e0144736fcb The scheduled maintenance has been completed. https://status.machship.com/incident/594166 Thu, 10 Jun 2021 00:13:02 -0000 https://status.machship.com/incident/594166#b8b2115e3b20dbbd4f6d9205b5ac95ff16adfc8768448211014141de188c42c1 This incident has been resolved. https://status.machship.com/incident/594166 Tue, 08 Jun 2021 03:56:08 -0000 https://status.machship.com/incident/594166#1b400fe1fa9976b7b9a3f30d9c43d0619a8206a4fa54d4cfada03d7e52568d16 Toll has confirmed that they believe this has been fixed on their side We will continue to monitor throughout the afternoon https://status.machship.com/incident/594166 Tue, 08 Jun 2021 02:33:57 -0000 https://status.machship.com/incident/594166#a1a23a1c6983efd9b640b0886a35c308c4020ea0442d53a289a34e4dd4e2c516 The Toll Pickups endpoint is experiencing some issues. MachShip has lodged a ticket with Toll regarding this and will advise as information becomes available. In the interim we advise that pickups are called in and manifests are lodged with the "do you wish to book a pickup" set to be No https://status.machship.com/incident/594167 Sun, 06 Jun 2021 03:00:34 -0000 https://status.machship.com/incident/594167#e24c39174dbef6f46d2ab109b87b80edc217309d4ca544fc1ea3ee7314686a60 The scheduled maintenance has been completed. https://status.machship.com/incident/594167 Sun, 06 Jun 2021 03:00:00 +0000 https://status.machship.com/incident/594167#6941e1c06278ff95a0d995edb7a96a707730d73febdd622f1346a14c1ea07bd2 Maintenance completed https://status.machship.com/incident/594167 Sat, 05 Jun 2021 21:00:36 -0000 https://status.machship.com/incident/594167#e24c39174dbef6f46d2ab109b87b80edc217309d4ca544fc1ea3ee7314686a60 The scheduled maintenance has been completed. https://status.machship.com/incident/594167 Sat, 05 Jun 2021 21:00:00 -0000 https://status.machship.com/incident/594167#e24c39174dbef6f46d2ab109b87b80edc217309d4ca544fc1ea3ee7314686a60 The scheduled maintenance has been completed. https://status.machship.com/incident/594167 Sat, 05 Jun 2021 20:00:32 -0000 https://status.machship.com/incident/594167#e24c39174dbef6f46d2ab109b87b80edc217309d4ca544fc1ea3ee7314686a60 The scheduled maintenance has been completed. https://status.machship.com/incident/594168 Fri, 04 Jun 2021 23:44:53 -0000 https://status.machship.com/incident/594168#89dce976cd167e979c0378578b63247c678c54b794d7f2bf95e8236ead503605 This incident has been resolved. https://status.machship.com/incident/594168 Thu, 03 Jun 2021 22:39:19 -0000 https://status.machship.com/incident/594168#417def95f348c7f541026f0f397601e7fdbd95a8a82d7a3b1847a788acff3695 Capital Pricing should now be returning for all accounts. The team will continue to monitor this throughout the day https://status.machship.com/incident/594168 Thu, 03 Jun 2021 22:18:57 -0000 https://status.machship.com/incident/594168#c243e8bdf0a6e6f2eb5e148c1bfbcfb24ba1352eb8e678a29da3a61b20a4d7bf Some accounts may be facing issues with Capital Transport Pricing returning in MachShip This is currently being looked at with a high priority https://status.machship.com/incident/594169 Thu, 03 Jun 2021 11:00:40 -0000 https://status.machship.com/incident/594169#b9c5cf3e8e745ee493ed0816451a10309382dd09403dc68ca55bb55dd37985b6 The scheduled maintenance has been completed. https://status.machship.com/incident/594169 Thu, 03 Jun 2021 11:00:00 +0000 https://status.machship.com/incident/594169#ab27325e6d51dd7743bd137ff312f5cde538113f88b2e94da681fd6a5f36674d Maintenance completed https://status.machship.com/incident/594169 Thu, 03 Jun 2021 10:02:06 -0000 https://status.machship.com/incident/594169#b9c5cf3e8e745ee493ed0816451a10309382dd09403dc68ca55bb55dd37985b6 The scheduled maintenance has been completed. https://status.machship.com/incident/594169 Thu, 03 Jun 2021 10:00:00 -0000 https://status.machship.com/incident/594169#b9c5cf3e8e745ee493ed0816451a10309382dd09403dc68ca55bb55dd37985b6 The scheduled maintenance has been completed. https://status.machship.com/incident/594169 Thu, 03 Jun 2021 08:59:32 -0000 https://status.machship.com/incident/594169#b9c5cf3e8e745ee493ed0816451a10309382dd09403dc68ca55bb55dd37985b6 The scheduled maintenance has been completed. https://status.machship.com/incident/594170 Thu, 03 Jun 2021 04:00:21 -0000 https://status.machship.com/incident/594170#3b937eb7dfc20960ca95dab00bd941b287ce512bf0a4e6fe3cd8ebbb46d3b3c6 This incident has been resolved. https://status.machship.com/incident/594170 Thu, 03 Jun 2021 03:46:13 -0000 https://status.machship.com/incident/594170#24eabcada6a28a67910d839e493c89d00887f24b70489fc3d33e98d2615c7632 This should now be back. We are monitoring the connection https://status.machship.com/incident/594170 Thu, 03 Jun 2021 03:00:56 -0000 https://status.machship.com/incident/594170#f39a673b6a02c98360d75132b7fca784b866dbf642cc6b565198be2517d21fec Currently Manifesting will be failing for CTI Interstate MachShip has lodged a ticket with their team and will advise and more information becomes available https://status.machship.com/incident/594171 Sat, 29 May 2021 17:00:31 -0000 https://status.machship.com/incident/594171#42b37317332ca78d48b043311a7f83ac9bc58bc1315fa5e43774c8e9a484e236 The scheduled maintenance has been completed. https://status.machship.com/incident/594171 Sat, 29 May 2021 17:00:00 +0000 https://status.machship.com/incident/594171#5e782b08fdd0c94b8014d0c7eab603ef9b559bfef643db04ed0ebcb1310fa486 Maintenance completed https://status.machship.com/incident/594171 Fri, 28 May 2021 08:00:01 -0000 https://status.machship.com/incident/594171#42b37317332ca78d48b043311a7f83ac9bc58bc1315fa5e43774c8e9a484e236 The scheduled maintenance has been completed. https://status.machship.com/incident/594171 Fri, 28 May 2021 08:00:00 -0000 https://status.machship.com/incident/594171#42b37317332ca78d48b043311a7f83ac9bc58bc1315fa5e43774c8e9a484e236 The scheduled maintenance has been completed. https://status.machship.com/incident/594171 Fri, 28 May 2021 07:00:30 -0000 https://status.machship.com/incident/594171#42b37317332ca78d48b043311a7f83ac9bc58bc1315fa5e43774c8e9a484e236 The scheduled maintenance has been completed. https://status.machship.com/incident/594172 Mon, 24 May 2021 11:01:55 -0000 https://status.machship.com/incident/594172#0b57c8ff2a741c99900c4b79c5eac2d8e0965f5b9452003613fd8840dd3c111f The scheduled maintenance has been completed. https://status.machship.com/incident/594172 Mon, 24 May 2021 11:00:00 +0000 https://status.machship.com/incident/594172#123f124c9a52a93d1e4a534e03978a356bf43385a08a5eee3089804cbe7df2a8 Maintenance completed https://status.machship.com/incident/594172 Mon, 24 May 2021 10:01:20 -0000 https://status.machship.com/incident/594172#0b57c8ff2a741c99900c4b79c5eac2d8e0965f5b9452003613fd8840dd3c111f The scheduled maintenance has been completed. https://status.machship.com/incident/594172 Mon, 24 May 2021 10:00:00 -0000 https://status.machship.com/incident/594172#0b57c8ff2a741c99900c4b79c5eac2d8e0965f5b9452003613fd8840dd3c111f The scheduled maintenance has been completed. https://status.machship.com/incident/594172 Mon, 24 May 2021 09:00:30 -0000 https://status.machship.com/incident/594172#0b57c8ff2a741c99900c4b79c5eac2d8e0965f5b9452003613fd8840dd3c111f The scheduled maintenance has been completed. https://status.machship.com/incident/594173 Thu, 20 May 2021 11:00:39 -0000 https://status.machship.com/incident/594173#40a693b030daec477e93be9812dc9a7bd568c32fb1346854b1dfba10bdafcbb4 The scheduled maintenance has been completed. https://status.machship.com/incident/594173 Thu, 20 May 2021 11:00:00 +0000 https://status.machship.com/incident/594173#bb8e9b95de847d67b45124df51c21a38bd63524c212cf7feea6aa54b38758497 Maintenance completed https://status.machship.com/incident/594173 Thu, 20 May 2021 10:01:00 -0000 https://status.machship.com/incident/594173#40a693b030daec477e93be9812dc9a7bd568c32fb1346854b1dfba10bdafcbb4 The scheduled maintenance has been completed. https://status.machship.com/incident/594173 Thu, 20 May 2021 10:00:00 -0000 https://status.machship.com/incident/594173#40a693b030daec477e93be9812dc9a7bd568c32fb1346854b1dfba10bdafcbb4 The scheduled maintenance has been completed. https://status.machship.com/incident/594173 Thu, 20 May 2021 09:00:38 -0000 https://status.machship.com/incident/594173#40a693b030daec477e93be9812dc9a7bd568c32fb1346854b1dfba10bdafcbb4 The scheduled maintenance has been completed. https://status.machship.com/incident/594174 Wed, 19 May 2021 07:02:07 -0000 https://status.machship.com/incident/594174#2e53021a2a5e8a62ab0020192ab7cf640b662d3ab7865271ccebd53d4c59400a This incident has been resolved. https://status.machship.com/incident/594174 Mon, 17 May 2021 06:35:26 -0000 https://status.machship.com/incident/594174#2af555fcbbeeb016cbcaaf78c02927a433a7b32668aafadd6e3ff9a24dab236b Toll has advised that this issue should now be fixed. If you have further issues manifesting can you please advise MachShip at support@machship.com https://status.machship.com/incident/594174 Mon, 17 May 2021 06:31:53 -0000 https://status.machship.com/incident/594174#f81909bd322d83e2aa87fd9637f92254b127690f8f343bd5e5ff20e8114d1d4d Toll have responded and are looking into this issue. We will update as more information becomes available https://status.machship.com/incident/594174 Mon, 17 May 2021 05:13:49 -0000 https://status.machship.com/incident/594174#4eb63db1c6fe870d5580eb6b1c6c92ac1aea0d043e4937f3baa56e7d6b0388f1 Currently, Toll IPEC Pickup Bookings are not successfully booking due to errors being returned from the Toll System MachShip has logged a ticket with Toll for advice. In the interim, it is requested that clients look to manifest with pickup bookings set as no and phone toll to book these in. MachShip will advise as more information becomes available. https://status.machship.com/incident/594175 Sun, 16 May 2021 22:52:19 -0000 https://status.machship.com/incident/594175#d6808917a8b7963f915bfcbe3b83d05c19826bc020eb852541727a65001370f5 This incident has been resolved. https://status.machship.com/incident/594176 Fri, 14 May 2021 04:58:17 -0000 https://status.machship.com/incident/594176#75f6ebf8b20acf0a3503813eba783e5d15dfecf4ecf960a67c3a5380b8fbab0d This has been resolved by the carrier https://status.machship.com/incident/594176 Fri, 14 May 2021 03:20:26 -0000 https://status.machship.com/incident/594176#f0fa96b735ffdf51a625e1a392a8e52ee06e55f3b3d7d620b6b5199b08095ff7 Update from Australia Post: New incident: Investigating We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience. We will update you as more information becomes available https://status.machship.com/incident/594176 Fri, 14 May 2021 03:08:36 -0000 https://status.machship.com/incident/594176#3090efb9e9512afdac5ea1505f930b96f8c5a7d861c56fa0c5e28de69feee574 Currently, Startrack and Australia Post's Shipping and Tracking API is having issues We are engaging with the carrier and will advise as information becomes available. https://status.machship.com/incident/594175 Wed, 12 May 2021 22:55:16 -0000 https://status.machship.com/incident/594175#5d16822dd9ff23058a7165afeeec0a5f651be33e3ef0e3139aefddff0cb220bc Currently, TNT's Pickup system is returning an error when users are looking to book pickups for Friday the 14th of May in Queensland. This is an error that is returned from their system. Machship has raised a ticket with the TNT team regarding this. Users are advised to look at manifesting QLD consignments by selecting"No" when looking to book a pickup for the 14th of May We will advise as more information becomes available from TNT https://status.machship.com/incident/594177 Wed, 12 May 2021 06:00:40 -0000 https://status.machship.com/incident/594177#5cf2dbd1c9e01df7dabb0147fadfcfde8eaf4d4f2eb6766c1703e363b2f66deb This has been confirmed a resolved by Toll https://status.machship.com/incident/594177 Wed, 12 May 2021 01:53:33 -0000 https://status.machship.com/incident/594177#ee7f7ce92a8297406d8ca745112e88bafd7918c4534e545063529f51e6bb441c Toll has advised that this should be back up and running If you have issues please contact support@machship.com https://status.machship.com/incident/594177 Wed, 12 May 2021 01:28:06 -0000 https://status.machship.com/incident/594177#bbcaf1e2013284220e4653ef727fc6aab78761ec8759e550217c1fa74eda9843 Toll has advised that this issue is affecting IPEC and PRIORITY Only They are still investigating a fix https://status.machship.com/incident/594177 Tue, 11 May 2021 23:54:32 -0000 https://status.machship.com/incident/594177#777a1f9f63359c241a40af5ea1ad888a859985c84dc478caf06269214545c3c6 Update: Pickups for all divisions of toll are failing. They are currently investigating this issue. In the interim, we advise clients to manually book pickups with Toll and to manifest consignments from MachShip selecting "No" for Do you want to book a Pickup. https://status.machship.com/incident/594177 Tue, 11 May 2021 23:33:18 -0000 https://status.machship.com/incident/594177#0a3c369193fde928d08e81465e5d7e146163e3bc103559299d1fc539d6c4ced5 Currently, pickups are failing with Toll. We have a ticket with their team and will advise as more information comes available https://status.machship.com/incident/594178 Sat, 01 May 2021 01:52:37 -0000 https://status.machship.com/incident/594178#818bed20528e3d73ac6ca1122a6d435275ff71908beb03424b506daf2fe2babc This issue has been been resolved by Microsoft: Latest status from Microsoft: Last update (2021-05-01T01:39:08.6677955Z) SUMMARY OF IMPACT: Between 19:40 UTC on 30 Apr 2021 and 00:30 UTC on 01 May 2021, a subset of customers using Azure Active Directory B2C with REST API connections may have encountered authentication errors when logging into hosted applications. PRELIMINARY ROOT CAUSE: The issue is related to a failure to establish secure connections with customer specified endpoints. MITIGATION: We have determined that the service was auto recovered by Azure Platform. https://status.machship.com/incident/594178 Sat, 01 May 2021 00:33:48 -0000 https://status.machship.com/incident/594178#ee5fdc464517e90a4f15326533a83a237db51c2fff3398d80b5c6cbf3068dc0f MachShip users can now login to the system. There is no official word from Microsoft yet, however for now users can log in to the platform. The team will continue to monitor and update as statuses come through https://status.machship.com/incident/594178 Fri, 30 Apr 2021 23:59:19 -0000 https://status.machship.com/incident/594178#61d0d157733e51e21beadd8fbbd41d51d895cd1eced5d72c78bd7b51e4bec9a1 Login issues are being caused by a failure in Microsoft Azure's Azure Active Directory B2C product which MachShip uses to authenticate our users. Note that API users are NOT affected by this outage. Microsoft are aware of the issue and have published the below: From Microsoft: Starting at 19:40 UTC on 30 Apr 2021 a subset of customers using Azure Active Directory B2C with REST API connections may encounter authentication errors when logging into hosted applications. Current Status: We are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant. https://status.machship.com/incident/594178 Fri, 30 Apr 2021 23:54:20 -0000 https://status.machship.com/incident/594178#7449e3f92dc5d73a6907aed80ab8c448ebe1e2e1500d94cacf8b428ac5f0bafd We are currently investigating issues that affecting some customers from logging into MachShip https://status.machship.com/incident/594179 Mon, 26 Apr 2021 10:00:55 -0000 https://status.machship.com/incident/594179#8d2d125f4a21ad86506aab48faa64ecf267d0c87db60609cb91b22ae98badc9f The scheduled maintenance has been completed. https://status.machship.com/incident/594179 Mon, 26 Apr 2021 10:00:00 +0000 https://status.machship.com/incident/594179#1b7ed1c3a313bb795d7b48b9981678b036b73d5c49eca0e276938dec5234558a Maintenance completed https://status.machship.com/incident/594180 Sat, 24 Apr 2021 17:00:34 -0000 https://status.machship.com/incident/594180#ea8be793b15e32ca45b8164c7ba04c6bae81698bd69112d476d179d59e001658 The scheduled maintenance has been completed. https://status.machship.com/incident/594180 Sat, 24 Apr 2021 17:00:00 +0000 https://status.machship.com/incident/594180#4f175f35db5d4d004f87aece295103fcfb108c063e105e0611879224b46646f3 Maintenance completed https://status.machship.com/incident/594179 Fri, 23 Apr 2021 10:00:38 -0000 https://status.machship.com/incident/594179#8d2d125f4a21ad86506aab48faa64ecf267d0c87db60609cb91b22ae98badc9f The scheduled maintenance has been completed. https://status.machship.com/incident/594179 Fri, 23 Apr 2021 10:00:00 -0000 https://status.machship.com/incident/594179#8d2d125f4a21ad86506aab48faa64ecf267d0c87db60609cb91b22ae98badc9f The scheduled maintenance has been completed. https://status.machship.com/incident/594179 Fri, 23 Apr 2021 09:00:31 -0000 https://status.machship.com/incident/594179#8d2d125f4a21ad86506aab48faa64ecf267d0c87db60609cb91b22ae98badc9f The scheduled maintenance has been completed. https://status.machship.com/incident/594180 Fri, 23 Apr 2021 08:00:37 -0000 https://status.machship.com/incident/594180#ea8be793b15e32ca45b8164c7ba04c6bae81698bd69112d476d179d59e001658 The scheduled maintenance has been completed. https://status.machship.com/incident/594180 Fri, 23 Apr 2021 08:00:00 -0000 https://status.machship.com/incident/594180#ea8be793b15e32ca45b8164c7ba04c6bae81698bd69112d476d179d59e001658 The scheduled maintenance has been completed. https://status.machship.com/incident/594180 Fri, 23 Apr 2021 06:59:32 -0000 https://status.machship.com/incident/594180#ea8be793b15e32ca45b8164c7ba04c6bae81698bd69112d476d179d59e001658 The scheduled maintenance has been completed. https://status.machship.com/incident/594181 Fri, 23 Apr 2021 04:33:11 -0000 https://status.machship.com/incident/594181#1c1470838c53197836abf5a555505908456c0f21beca7ac46389ece23ab723e5 Yesterday between 12:48pm AEST and 12:59pm AEST, routes and pricing were not returning for a brief period. The underlying cause was a cache that contains zone and location data was not able to properly retrieve information to correctly gather prices. Upon our investigation, this cache became ineffective due to a bad cache refill. We have added some additional checks and balances around the refill stage to help prevent this issue moving forward. Our development team believes this to be an edge case and we will continue to monitor and prevent this issue from occurring https://status.machship.com/incident/594181 Fri, 23 Apr 2021 01:15:54 -0000 https://status.machship.com/incident/594181#d59691e27ecef937babb0a99308ef13bb24477f342211d64a7efebca9c98bae7 Yesterday between 12:48pm AEST and 12:59pm AEST, routes and pricing were not returning for a brief period. The underlying cause was a cache that contains zone and location data was not able to properly retrieve information to correctly gather prices. Upon our investigation, this cache became ineffective due to a bad cache refill. We have added some additional checks and balances around the refill stage to help prevent this issue moving forward. Our development team believes this to be an edge case and we will continue to monitor and prevent this issue from occurring https://status.machship.com/incident/594181 Fri, 23 Apr 2021 01:15:54 -0000 https://status.machship.com/incident/594181#d59691e27ecef937babb0a99308ef13bb24477f342211d64a7efebca9c98bae7 Yesterday between 12:48pm AEST and 12:59pm AEST, routes and pricing were not returning for a brief period. The underlying cause was a cache that contains zone and location data was not able to properly retrieve information to correctly gather prices. Upon our investigation, this cache became ineffective due to a bad cache refill. We have added some additional checks and balances around the refill stage to help prevent this issue moving forward. Our development team believes this to be an edge case and we will continue to monitor and prevent this issue from occurring https://status.machship.com/incident/594181 Fri, 23 Apr 2021 01:15:54 -0000 https://status.machship.com/incident/594181#d59691e27ecef937babb0a99308ef13bb24477f342211d64a7efebca9c98bae7 Yesterday between 12:48pm AEST and 12:59pm AEST, routes and pricing were not returning for a brief period. The underlying cause was a cache that contains zone and location data was not able to properly retrieve information to correctly gather prices. Upon our investigation, this cache became ineffective due to a bad cache refill. We have added some additional checks and balances around the refill stage to help prevent this issue moving forward. Our development team believes this to be an edge case and we will continue to monitor and prevent this issue from occurring https://status.machship.com/incident/594181 Fri, 23 Apr 2021 01:15:14 -0000 https://status.machship.com/incident/594181#4db6a2ee82b9506297c1d306993561c37cc6fd2c1ac82b0aa83b0caf591443db Pricing and Routing has remained stable over the past 24 hours. We will continue to monitor the issue https://status.machship.com/incident/594181 Thu, 22 Apr 2021 03:01:28 -0000 https://status.machship.com/incident/594181#55ae43e9c382fd43c7127a5cd4ab3620d8a245b098d9de9c519b9ead6c38ff9a Pricing will now be returning for clients in MachShip https://status.machship.com/incident/594181 Thu, 22 Apr 2021 02:57:28 -0000 https://status.machship.com/incident/594181#2325c5db0fcf377a22b9f2cd9aeac4aed97ef8bcc36a3d12e87143e8dd7e65a3 Currently, there is an issue returning pricing to the MachShip platform. This is being looked at with the highest of priorities https://status.machship.com/incident/594182 Mon, 19 Apr 2021 14:00:34 -0000 https://status.machship.com/incident/594182#0a4b75303851b721bcac7f2404aab11f37a3c10c8e1850e010cfd7a743514eb7 The scheduled maintenance has been completed. https://status.machship.com/incident/594182 Mon, 19 Apr 2021 14:00:00 +0000 https://status.machship.com/incident/594182#49eb03b16b7b7f8bc82abb313b04142a346e201d3fd3cac237d33fc223d11fbb Maintenance completed https://status.machship.com/incident/594182 Mon, 19 Apr 2021 08:30:41 -0000 https://status.machship.com/incident/594182#0a4b75303851b721bcac7f2404aab11f37a3c10c8e1850e010cfd7a743514eb7 The scheduled maintenance has been completed. https://status.machship.com/incident/594182 Mon, 19 Apr 2021 08:30:00 -0000 https://status.machship.com/incident/594182#0a4b75303851b721bcac7f2404aab11f37a3c10c8e1850e010cfd7a743514eb7 The scheduled maintenance has been completed. https://status.machship.com/incident/594182 Mon, 19 Apr 2021 07:30:30 -0000 https://status.machship.com/incident/594182#0a4b75303851b721bcac7f2404aab11f37a3c10c8e1850e010cfd7a743514eb7 The scheduled maintenance has been completed. https://status.machship.com/incident/594183 Thu, 15 Apr 2021 02:45:34 -0000 https://status.machship.com/incident/594183#afa94cb5a06e78fb9162a83b6d80ad8c541127f30e5a9877142bb149708c4091 This incident has been resolved. https://status.machship.com/incident/594184 Thu, 15 Apr 2021 02:43:49 -0000 https://status.machship.com/incident/594184#aa8b972e02b73ce996a3f1146dc6994647231a74fd6e2211772ee5109be670e5 This incident has been resolved. https://status.machship.com/incident/594184 Thu, 15 Apr 2021 02:43:49 -0000 https://status.machship.com/incident/594184#aa8b972e02b73ce996a3f1146dc6994647231a74fd6e2211772ee5109be670e5 This incident has been resolved. https://status.machship.com/incident/594184 Thu, 15 Apr 2021 02:43:49 -0000 https://status.machship.com/incident/594184#aa8b972e02b73ce996a3f1146dc6994647231a74fd6e2211772ee5109be670e5 This incident has been resolved. https://status.machship.com/incident/594185 Tue, 13 Apr 2021 06:20:54 -0000 https://status.machship.com/incident/594185#b4bacd2bf6279ab1c86de2daa91077f2a44d7dcc33efa09d1d9e3c0441c6fd06 Capital Transport has confirmed that this issue has been fixed https://status.machship.com/incident/594185 Mon, 12 Apr 2021 23:21:00 -0000 https://status.machship.com/incident/594185#edec34681a496397efd43edaaec6edae405716c53720028ce3280ee5184e340c Currently, Capital transport is investigating an issue that is causing the pricing to not return on some accounts. They are aware of the problem and are working on a fix at the moment https://status.machship.com/incident/594184 Tue, 06 Apr 2021 02:01:24 -0000 https://status.machship.com/incident/594184#d2455c5533c71d9fa7d57f15ab794123a359a9515e4ed1d327af4e146b8d0f9e MachShip is currently experiencing some intermittent system issues This is being looked at with a very high priority https://status.machship.com/incident/594184 Tue, 06 Apr 2021 02:01:24 -0000 https://status.machship.com/incident/594184#d2455c5533c71d9fa7d57f15ab794123a359a9515e4ed1d327af4e146b8d0f9e MachShip is currently experiencing some intermittent system issues This is being looked at with a very high priority https://status.machship.com/incident/594184 Tue, 06 Apr 2021 02:01:24 -0000 https://status.machship.com/incident/594184#d2455c5533c71d9fa7d57f15ab794123a359a9515e4ed1d327af4e146b8d0f9e MachShip is currently experiencing some intermittent system issues This is being looked at with a very high priority https://status.machship.com/incident/594183 Mon, 29 Mar 2021 02:17:26 -0000 https://status.machship.com/incident/594183#b3e771594a62b05929d7798cff4ddf196057b8afd57884b33b2a4a6e0f6ec53f A fix has been implemented and we are monitoring the results. https://status.machship.com/incident/594186 Sat, 27 Mar 2021 02:00:31 -0000 https://status.machship.com/incident/594186#afe134ccbdfcb53d8f4730bcb10561adeaed6ca43c3270a365ace26559cb3acf The scheduled maintenance has been completed. https://status.machship.com/incident/594186 Sat, 27 Mar 2021 02:00:00 +0000 https://status.machship.com/incident/594186#5e87e59d72d8a9d50849c40d3276c161d2a2227a063ba6bac2cf6a6aa4aa81f6 Maintenance completed https://status.machship.com/incident/594186 Fri, 26 Mar 2021 07:00:09 -0000 https://status.machship.com/incident/594186#afe134ccbdfcb53d8f4730bcb10561adeaed6ca43c3270a365ace26559cb3acf The scheduled maintenance has been completed. https://status.machship.com/incident/594186 Fri, 26 Mar 2021 07:00:00 -0000 https://status.machship.com/incident/594186#afe134ccbdfcb53d8f4730bcb10561adeaed6ca43c3270a365ace26559cb3acf The scheduled maintenance has been completed. https://status.machship.com/incident/594186 Fri, 26 Mar 2021 06:00:30 -0000 https://status.machship.com/incident/594186#afe134ccbdfcb53d8f4730bcb10561adeaed6ca43c3270a365ace26559cb3acf The scheduled maintenance has been completed. https://status.machship.com/incident/594187 Fri, 19 Mar 2021 05:39:59 -0000 https://status.machship.com/incident/594187#dc2ae57df99368da179a498f1dd37621158ac14e40ec02fff47e3e752c195dc2 This incident has been resolved. https://status.machship.com/incident/594187 Fri, 19 Mar 2021 04:34:19 -0000 https://status.machship.com/incident/594187#597875af31046e5fbae0ad96f5ec15b08aa63075747b05a7ed4a96ca570d636f Carrier Options for the carriers below should now be returning we will be monitoring this issue and will advise when Hub systems mark this as fixed. CTI Express State Transport and Logistics Lightning Transport Metro Express Couriers CTI Logistics Regional Freight LOGIWEST Josie's CTI Xpress Aceit Transport ANC CTI Couriers CTI Taxi Trucks PEP Transport Phoenix Transport Mercury Couriers Expressway Couriers Progress Couriers Foxline Couriers Budget Couriers https://status.machship.com/incident/594187 Fri, 19 Mar 2021 04:14:50 -0000 https://status.machship.com/incident/594187#561c56de6af95d2da68979a42d42d913881decb9ed43e936e6590679ca4ebfb3 Hub systems have confirmed that this is an issue that is being looked into currently We will continue to advise as information becomes available https://status.machship.com/incident/594187 Fri, 19 Mar 2021 03:58:11 -0000 https://status.machship.com/incident/594187#7bf9bed8aca6f659a8bcd004793a02de88fab056a06eac600691178705774280 Currently, there is an outage with the Hub Systems API which is used to connect to a number of carriers This will be effecting the carriers below: CTI Express State Transport and Logistics Lightning Transport Metro Express Couriers CTI Logistics Regional Freight LOGIWEST Josie's CTI Xpress Aceit Transport ANC CTI Couriers CTI Taxi Trucks PEP Transport Phoenix Transport Mercury Couriers Expressway Couriers Progress Couriers Foxline Couriers Budget Couriers MachShip has raised a ticket with their team and will advise as more information comes to light. Bookings and pricing will fail during this time https://status.machship.com/incident/594188 Tue, 16 Mar 2021 02:46:07 -0000 https://status.machship.com/incident/594188#94f8b7afcc1f6399dd35149470d37053aa52bb9fa30f99b3e060b722796ea807 This incident has been resolved. https://status.machship.com/incident/594189 Mon, 15 Mar 2021 23:30:42 -0000 https://status.machship.com/incident/594189#c6df01fc95a98b4cbccbae96348435981efc0a387ecd57cc9788467f2ae9887f A few weeks ago, we changed the way logging into MachShip worked such that it would go via Microsoft's Azure Active Directory system, in the hope that we would be able to provide a more secure and modern login experience, by moving this responsibility off to a dedicated login system. As we have seen today, that login system has just failed for many millions of people across the world, and unfortunately, whilst MachShip was still 'up and running' in the background, the outage of the Azure system prevented many people from being able to log in. We will be reviewing this implementation over the coming weeks to come up with a way to ensure this has some level of redundancy which would allow our users to still log in if and when the Azure system has an outage. We apologise for the inconvenience this has caused to our users, and will keep you updated as to our plans for redundancy for the login system. https://status.machship.com/incident/594189 Mon, 15 Mar 2021 23:30:15 -0000 https://status.machship.com/incident/594189#646d17d91277564ff6abe323a2c16e80df7d767567735c6a0050f2102c78fd30 A few weeks ago, we changed the way logging into MachShip worked such that it would go via Microsoft's Azure Active Directory system, in the hope that we would be able to provide a more secure and modern login experience, by moving this responsibility off to a dedicated login system. As we have seen today, that login system has just failed for many millions of people across the world, and unfortunately, whilst MachShip was still 'up and running' in the background, the outage of the Azure system prevented many people from being able to log in. We will be reviewing this implementation over the coming weeks to come up with a way to ensure this has some level of redundancy which would allow our users to still log in if and when the Azure system has an outage. We apologise for the inconvenience this has caused to our users, and will keep you updated as to our plans for redundancy for the login system. https://status.machship.com/incident/594189 Mon, 15 Mar 2021 23:30:15 -0000 https://status.machship.com/incident/594189#646d17d91277564ff6abe323a2c16e80df7d767567735c6a0050f2102c78fd30 A few weeks ago, we changed the way logging into MachShip worked such that it would go via Microsoft's Azure Active Directory system, in the hope that we would be able to provide a more secure and modern login experience, by moving this responsibility off to a dedicated login system. As we have seen today, that login system has just failed for many millions of people across the world, and unfortunately, whilst MachShip was still 'up and running' in the background, the outage of the Azure system prevented many people from being able to log in. We will be reviewing this implementation over the coming weeks to come up with a way to ensure this has some level of redundancy which would allow our users to still log in if and when the Azure system has an outage. We apologise for the inconvenience this has caused to our users, and will keep you updated as to our plans for redundancy for the login system. https://status.machship.com/incident/594189 Mon, 15 Mar 2021 23:30:15 -0000 https://status.machship.com/incident/594189#646d17d91277564ff6abe323a2c16e80df7d767567735c6a0050f2102c78fd30 A few weeks ago, we changed the way logging into MachShip worked such that it would go via Microsoft's Azure Active Directory system, in the hope that we would be able to provide a more secure and modern login experience, by moving this responsibility off to a dedicated login system. As we have seen today, that login system has just failed for many millions of people across the world, and unfortunately, whilst MachShip was still 'up and running' in the background, the outage of the Azure system prevented many people from being able to log in. We will be reviewing this implementation over the coming weeks to come up with a way to ensure this has some level of redundancy which would allow our users to still log in if and when the Azure system has an outage. We apologise for the inconvenience this has caused to our users, and will keep you updated as to our plans for redundancy for the login system. https://status.machship.com/incident/594189 Mon, 15 Mar 2021 23:28:13 -0000 https://status.machship.com/incident/594189#7df0bfd6fa506b088f4324e89feee6eb9cc61f641f2482196a07383bac1dfd17 MachShip is no longer experiencing issues with logging in as Microsoft have resolved their issue https://status.machship.com/incident/594189 Mon, 15 Mar 2021 23:28:13 -0000 https://status.machship.com/incident/594189#7df0bfd6fa506b088f4324e89feee6eb9cc61f641f2482196a07383bac1dfd17 MachShip is no longer experiencing issues with logging in as Microsoft have resolved their issue https://status.machship.com/incident/594189 Mon, 15 Mar 2021 23:28:13 -0000 https://status.machship.com/incident/594189#7df0bfd6fa506b088f4324e89feee6eb9cc61f641f2482196a07383bac1dfd17 MachShip is no longer experiencing issues with logging in as Microsoft have resolved their issue https://status.machship.com/incident/594189 Mon, 15 Mar 2021 21:53:48 -0000 https://status.machship.com/incident/594189#599fa2d37e6eedfae1e6faed3215d8e3109c732f50c9b832f9d91c05a5afb8b7 Microsoft's Active Directory services are coming online and some users are now able to authenticate and login in MachShip. Microsoft's fix is currently being rolled out so please be patient if you are still experiencing issues https://status.machship.com/incident/594189 Mon, 15 Mar 2021 21:53:48 -0000 https://status.machship.com/incident/594189#599fa2d37e6eedfae1e6faed3215d8e3109c732f50c9b832f9d91c05a5afb8b7 Microsoft's Active Directory services are coming online and some users are now able to authenticate and login in MachShip. Microsoft's fix is currently being rolled out so please be patient if you are still experiencing issues https://status.machship.com/incident/594189 Mon, 15 Mar 2021 21:53:48 -0000 https://status.machship.com/incident/594189#599fa2d37e6eedfae1e6faed3215d8e3109c732f50c9b832f9d91c05a5afb8b7 Microsoft's Active Directory services are coming online and some users are now able to authenticate and login in MachShip. Microsoft's fix is currently being rolled out so please be patient if you are still experiencing issues https://status.machship.com/incident/594189 Mon, 15 Mar 2021 21:28:40 -0000 https://status.machship.com/incident/594189#f17458d227e657e74c7019780bd4530117d040fff2a21823999a1005674f5912 Latest Update from Microsoft: SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal. CURRENT STATUS: Engineering teams are currently rolling out mitigation worldwide. Customers should begin seeing recovery at this time, with full mitigation expected within 60 minutes. MachShip will continue to update clients as information becomes available https://status.machship.com/incident/594189 Mon, 15 Mar 2021 21:28:40 -0000 https://status.machship.com/incident/594189#f17458d227e657e74c7019780bd4530117d040fff2a21823999a1005674f5912 Latest Update from Microsoft: SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal. CURRENT STATUS: Engineering teams are currently rolling out mitigation worldwide. Customers should begin seeing recovery at this time, with full mitigation expected within 60 minutes. MachShip will continue to update clients as information becomes available https://status.machship.com/incident/594189 Mon, 15 Mar 2021 21:28:40 -0000 https://status.machship.com/incident/594189#f17458d227e657e74c7019780bd4530117d040fff2a21823999a1005674f5912 Latest Update from Microsoft: SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal. CURRENT STATUS: Engineering teams are currently rolling out mitigation worldwide. Customers should begin seeing recovery at this time, with full mitigation expected within 60 minutes. MachShip will continue to update clients as information becomes available https://status.machship.com/incident/594189 Mon, 15 Mar 2021 20:48:24 -0000 https://status.machship.com/incident/594189#aa59eef5c1bc79ee21012f1ebce61bbf503aa335d203ec56c2387f332a522fd7 MachShip utilises Microsoft's Azure Active Directory as the underlying platform for authentication and logging in for enhanced security. In the last hour, we have reports from Microsoft that this platform is experiencing issues which is affecting some users from authenticating and accessing MachShip. This issue is not isolated to MachShip and is impacting Microsoft across the globe across all their products. Microsoft have their team of engineers looking to rectify the issue. We will continue to post updates here as we get them. Microsoft Azure's status page is available here https://status.azure.com/en-au/status which can also be followed for live updates. At this stage we do not have an ETA as we are waiting on Microsoft's engineers to resolve the issue but we will post updates with news as we receive updates https://status.machship.com/incident/594189 Mon, 15 Mar 2021 20:48:24 -0000 https://status.machship.com/incident/594189#aa59eef5c1bc79ee21012f1ebce61bbf503aa335d203ec56c2387f332a522fd7 MachShip utilises Microsoft's Azure Active Directory as the underlying platform for authentication and logging in for enhanced security. In the last hour, we have reports from Microsoft that this platform is experiencing issues which is affecting some users from authenticating and accessing MachShip. This issue is not isolated to MachShip and is impacting Microsoft across the globe across all their products. Microsoft have their team of engineers looking to rectify the issue. We will continue to post updates here as we get them. Microsoft Azure's status page is available here https://status.azure.com/en-au/status which can also be followed for live updates. At this stage we do not have an ETA as we are waiting on Microsoft's engineers to resolve the issue but we will post updates with news as we receive updates https://status.machship.com/incident/594189 Mon, 15 Mar 2021 20:48:24 -0000 https://status.machship.com/incident/594189#aa59eef5c1bc79ee21012f1ebce61bbf503aa335d203ec56c2387f332a522fd7 MachShip utilises Microsoft's Azure Active Directory as the underlying platform for authentication and logging in for enhanced security. In the last hour, we have reports from Microsoft that this platform is experiencing issues which is affecting some users from authenticating and accessing MachShip. This issue is not isolated to MachShip and is impacting Microsoft across the globe across all their products. Microsoft have their team of engineers looking to rectify the issue. We will continue to post updates here as we get them. Microsoft Azure's status page is available here https://status.azure.com/en-au/status which can also be followed for live updates. At this stage we do not have an ETA as we are waiting on Microsoft's engineers to resolve the issue but we will post updates with news as we receive updates https://status.machship.com/incident/594189 Mon, 15 Mar 2021 20:35:36 -0000 https://status.machship.com/incident/594189#6745d1236dcce00022ebd7cfa6012e9659292f05ca477e814a0d815e9e67b634 We are currently investigating issues with our login provider (Microsoft Azure Active Directory) that is preventing some users from logging in. https://status.machship.com/incident/594189 Mon, 15 Mar 2021 20:35:36 -0000 https://status.machship.com/incident/594189#6745d1236dcce00022ebd7cfa6012e9659292f05ca477e814a0d815e9e67b634 We are currently investigating issues with our login provider (Microsoft Azure Active Directory) that is preventing some users from logging in. https://status.machship.com/incident/594189 Mon, 15 Mar 2021 20:35:36 -0000 https://status.machship.com/incident/594189#6745d1236dcce00022ebd7cfa6012e9659292f05ca477e814a0d815e9e67b634 We are currently investigating issues with our login provider (Microsoft Azure Active Directory) that is preventing some users from logging in. https://status.machship.com/incident/594188 Mon, 15 Mar 2021 02:56:18 -0000 https://status.machship.com/incident/594188#645e4a24940c693bd4dfa320d3101dc26d9e7fca5c10c4c662156ee40b7ad281 The Aramex system is now responsive. We are still awaiting word from their team on this being fully resolved. https://status.machship.com/incident/594188 Mon, 15 Mar 2021 02:35:54 -0000 https://status.machship.com/incident/594188#f56edfd866e578f05f2af5999f7038f30cf9977c691906c2165788c72cb1da0d Currently, Aramex's systems are down. There has been a ticket raised with their team. We will advise you as more information becomes available https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:24:50 -0000 https://status.machship.com/incident/594190#3eb6510027c85a8409f8456e7f919ce0383472c50935f887a32b4c73a6bf0c07 This issue should now be resolved. If you are facing issues logging please refresh the page on your browser and log in. If you still face issues please contact support@machship.com https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:24:50 -0000 https://status.machship.com/incident/594190#3eb6510027c85a8409f8456e7f919ce0383472c50935f887a32b4c73a6bf0c07 This issue should now be resolved. If you are facing issues logging please refresh the page on your browser and log in. If you still face issues please contact support@machship.com https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:24:50 -0000 https://status.machship.com/incident/594190#3eb6510027c85a8409f8456e7f919ce0383472c50935f887a32b4c73a6bf0c07 This issue should now be resolved. If you are facing issues logging please refresh the page on your browser and log in. If you still face issues please contact support@machship.com https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:21:57 -0000 https://status.machship.com/incident/594190#c5881bd006f4b66eb626e8c9cb9a73f7f56904ab814a453171dc4193f792d31b This issue should now be resolved. If you are facing issues logging please refresh the page on your browser and log in. If you still face issues please contact support@machship.com https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:21:57 -0000 https://status.machship.com/incident/594190#c5881bd006f4b66eb626e8c9cb9a73f7f56904ab814a453171dc4193f792d31b This issue should now be resolved. If you are facing issues logging please refresh the page on your browser and log in. If you still face issues please contact support@machship.com https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:21:57 -0000 https://status.machship.com/incident/594190#c5881bd006f4b66eb626e8c9cb9a73f7f56904ab814a453171dc4193f792d31b This issue should now be resolved. If you are facing issues logging please refresh the page on your browser and log in. If you still face issues please contact support@machship.com https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:17:58 -0000 https://status.machship.com/incident/594190#7e0099eee490f10d5611c1c509b2b35da291b74f163bde022be88c0e8bca925f There is currently an issue users will be facing logging into MachShip This is being looked at with the highest of priorities https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:17:58 -0000 https://status.machship.com/incident/594190#7e0099eee490f10d5611c1c509b2b35da291b74f163bde022be88c0e8bca925f There is currently an issue users will be facing logging into MachShip This is being looked at with the highest of priorities https://status.machship.com/incident/594190 Sun, 14 Mar 2021 20:17:58 -0000 https://status.machship.com/incident/594190#7e0099eee490f10d5611c1c509b2b35da291b74f163bde022be88c0e8bca925f There is currently an issue users will be facing logging into MachShip This is being looked at with the highest of priorities https://status.machship.com/incident/594191 Sun, 14 Mar 2021 12:04:48 -0000 https://status.machship.com/incident/594191#52a40ac004d25548d7ea51be057387d2c16640cba67185db331727f000d57102 The fix has worked. We will be monitoring over the coming days. https://status.machship.com/incident/594191 Sun, 14 Mar 2021 11:49:20 -0000 https://status.machship.com/incident/594191#5cdf41cdebff30b9bdabe17531b04e048272d469340d2aeb244330deebc2d5d9 A fix is in place. We are testing now to make sure our fix resolves the issue. https://status.machship.com/incident/594191 Sun, 14 Mar 2021 11:39:23 -0000 https://status.machship.com/incident/594191#0330f88a614a7c16987b8a37fa55ae647a56784e4c8eabe1a312f4a7ea754753 We are investigating an issue related to the outage from Friday. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 07:32:23 -0000 https://status.machship.com/incident/594192#49805c6001533ded082cd4c57df4532a3f7c66d7f7d7f3e3c2b02dea7f190db5 This afternoon we experienced underlying system stability on the servers that host MachShip. Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately. We apologise for any inconvenience https://status.machship.com/incident/594192 Fri, 12 Mar 2021 07:32:06 -0000 https://status.machship.com/incident/594192#0ae946eac1ae277508b4f07f7aa462ace2553ece50b2abe9348514694f1429b5 This afternoon we experienced underlying system stability on the servers that host MachShip. Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately. We apologise for any inconvenience https://status.machship.com/incident/594192 Fri, 12 Mar 2021 07:32:06 -0000 https://status.machship.com/incident/594192#0ae946eac1ae277508b4f07f7aa462ace2553ece50b2abe9348514694f1429b5 This afternoon we experienced underlying system stability on the servers that host MachShip. Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately. We apologise for any inconvenience https://status.machship.com/incident/594192 Fri, 12 Mar 2021 07:32:06 -0000 https://status.machship.com/incident/594192#0ae946eac1ae277508b4f07f7aa462ace2553ece50b2abe9348514694f1429b5 This afternoon we experienced underlying system stability on the servers that host MachShip. Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately. We apologise for any inconvenience https://status.machship.com/incident/594192 Fri, 12 Mar 2021 07:31:49 -0000 https://status.machship.com/incident/594192#e2546db997cad4d971df29487d333b9924ff80305e158e40ec8f3ad3cce75b47 This incident has been resolved. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 07:31:49 -0000 https://status.machship.com/incident/594192#e2546db997cad4d971df29487d333b9924ff80305e158e40ec8f3ad3cce75b47 This incident has been resolved. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 07:31:49 -0000 https://status.machship.com/incident/594192#e2546db997cad4d971df29487d333b9924ff80305e158e40ec8f3ad3cce75b47 This incident has been resolved. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 06:44:51 -0000 https://status.machship.com/incident/594192#c81abe030a7df05cf5e31913e7cfecbd8879aa106c06fbe5871e1578924c418a MachShips website is now back up and you should have access. We apologise for the inconvenience caused. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 06:44:51 -0000 https://status.machship.com/incident/594192#c81abe030a7df05cf5e31913e7cfecbd8879aa106c06fbe5871e1578924c418a MachShips website is now back up and you should have access. We apologise for the inconvenience caused. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 06:44:51 -0000 https://status.machship.com/incident/594192#c81abe030a7df05cf5e31913e7cfecbd8879aa106c06fbe5871e1578924c418a MachShips website is now back up and you should have access. We apologise for the inconvenience caused. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 06:26:15 -0000 https://status.machship.com/incident/594192#1ee12ced43f9ad5d6e28d656765ef0ea38bfd248d0081f6b92b036cfd5d75cf0 The MachShip team are investigating the login and access issues with a very high priority We will update you as more information becomes available https://status.machship.com/incident/594192 Fri, 12 Mar 2021 06:26:15 -0000 https://status.machship.com/incident/594192#1ee12ced43f9ad5d6e28d656765ef0ea38bfd248d0081f6b92b036cfd5d75cf0 The MachShip team are investigating the login and access issues with a very high priority We will update you as more information becomes available https://status.machship.com/incident/594192 Fri, 12 Mar 2021 06:26:15 -0000 https://status.machship.com/incident/594192#1ee12ced43f9ad5d6e28d656765ef0ea38bfd248d0081f6b92b036cfd5d75cf0 The MachShip team are investigating the login and access issues with a very high priority We will update you as more information becomes available https://status.machship.com/incident/594192 Fri, 12 Mar 2021 03:09:02 -0000 https://status.machship.com/incident/594192#bd553262d6a4858a8b4e91c61adc9ac3c0f5a4903d1a0c6fae82b343b602333f Hi All, This issue has been identified as an underlying server problem which has now been resolved The team are now in the process of monitoring the fix If you continue to experience issues please reach out to us at support@machship.com https://status.machship.com/incident/594192 Fri, 12 Mar 2021 03:09:02 -0000 https://status.machship.com/incident/594192#bd553262d6a4858a8b4e91c61adc9ac3c0f5a4903d1a0c6fae82b343b602333f Hi All, This issue has been identified as an underlying server problem which has now been resolved The team are now in the process of monitoring the fix If you continue to experience issues please reach out to us at support@machship.com https://status.machship.com/incident/594192 Fri, 12 Mar 2021 03:09:02 -0000 https://status.machship.com/incident/594192#bd553262d6a4858a8b4e91c61adc9ac3c0f5a4903d1a0c6fae82b343b602333f Hi All, This issue has been identified as an underlying server problem which has now been resolved The team are now in the process of monitoring the fix If you continue to experience issues please reach out to us at support@machship.com https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:58:29 -0000 https://status.machship.com/incident/594192#eedca47db790fedf4ac08ddcff91d2eb790c4e013f2ffe5e0da189ee35782dba The MachShip team are still working through the issues being faced, We will continue to update you as more information becomes available https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:58:29 -0000 https://status.machship.com/incident/594192#eedca47db790fedf4ac08ddcff91d2eb790c4e013f2ffe5e0da189ee35782dba The MachShip team are still working through the issues being faced, We will continue to update you as more information becomes available https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:58:29 -0000 https://status.machship.com/incident/594192#eedca47db790fedf4ac08ddcff91d2eb790c4e013f2ffe5e0da189ee35782dba The MachShip team are still working through the issues being faced, We will continue to update you as more information becomes available https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:32:35 -0000 https://status.machship.com/incident/594192#8be51d26f8c94b58ce5a67fa2db9e24244258a4df5ba6dc4bd2c26410c4f2050 We are continuing to investigate this issue. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:32:35 -0000 https://status.machship.com/incident/594192#8be51d26f8c94b58ce5a67fa2db9e24244258a4df5ba6dc4bd2c26410c4f2050 We are continuing to investigate this issue. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:32:35 -0000 https://status.machship.com/incident/594192#8be51d26f8c94b58ce5a67fa2db9e24244258a4df5ba6dc4bd2c26410c4f2050 We are continuing to investigate this issue. https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:28:00 -0000 https://status.machship.com/incident/594192#4291f483d03de53f289b6bac8e5717cf1069fb922ddd6bc50d7f4f198feff904 Currently, the team is investigating some issues users may be facing accessing MachShip This is being looked at with a high priority https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:28:00 -0000 https://status.machship.com/incident/594192#4291f483d03de53f289b6bac8e5717cf1069fb922ddd6bc50d7f4f198feff904 Currently, the team is investigating some issues users may be facing accessing MachShip This is being looked at with a high priority https://status.machship.com/incident/594192 Fri, 12 Mar 2021 02:28:00 -0000 https://status.machship.com/incident/594192#4291f483d03de53f289b6bac8e5717cf1069fb922ddd6bc50d7f4f198feff904 Currently, the team is investigating some issues users may be facing accessing MachShip This is being looked at with a high priority https://status.machship.com/incident/594193 Mon, 08 Mar 2021 03:17:04 -0000 https://status.machship.com/incident/594193#62076966e5eed5c9bac63e55a658ee0024add949d143c707c3e1d9619afb1070 This incident was related to Adelaide being down for maintenance, which caused all other states to have an issue with returning prices. We pushed a fix up that has resolved this (Adelaide will remain down whilst undergoing maintenance, but other states will now return). https://status.machship.com/incident/594194 Mon, 08 Mar 2021 03:15:29 -0000 https://status.machship.com/incident/594194#69fb1132cbd5b58afd6fe36432f29c3114198020d60bdd2a71e99a22af8c27d7 The scheduled maintenance has been completed. https://status.machship.com/incident/594194 Mon, 08 Mar 2021 03:15:00 +0000 https://status.machship.com/incident/594194#bcc7496011cee46dcf533df087f923f9cd59ad04a63a3affc928110dc15fd08d Maintenance completed https://status.machship.com/incident/594193 Mon, 08 Mar 2021 02:40:47 -0000 https://status.machship.com/incident/594193#74c26e8756a71870b4c6fc21d27736e90843c54fe2949bc68dbe601029ef59cf Capital Transport pricing is currently failing. We are looking into a fix. https://status.machship.com/incident/594194 Mon, 08 Mar 2021 02:15:02 -0000 https://status.machship.com/incident/594194#69fb1132cbd5b58afd6fe36432f29c3114198020d60bdd2a71e99a22af8c27d7 The scheduled maintenance has been completed. https://status.machship.com/incident/594194 Mon, 08 Mar 2021 02:15:00 -0000 https://status.machship.com/incident/594194#69fb1132cbd5b58afd6fe36432f29c3114198020d60bdd2a71e99a22af8c27d7 The scheduled maintenance has been completed. https://status.machship.com/incident/594183 Thu, 04 Mar 2021 23:07:34 -0000 https://status.machship.com/incident/594183#d968dd186ee8a1f97f18e8d626ed598e70a6a66840b51e58139ac4ed85171252 There is currently an issue being investigated that is causing intermittent pricing issues with Capital Transport This is being investigated, during this period you may intermittently see some prices not return from Capital Transport. MachShip will continue to update as information comes through https://status.machship.com/incident/594195 Tue, 02 Mar 2021 04:12:48 -0000 https://status.machship.com/incident/594195#5ccefbed4337d96f0ad44193bd35626503d17740d5e2bed91cf87baaa1f7ef7a Capital has advised that this is now resolved https://status.machship.com/incident/594195 Mon, 01 Mar 2021 23:24:35 -0000 https://status.machship.com/incident/594195#4d10c2db9a3de9cfa96de3c117ab52d51301537c391090aa51c8db7563b4af23 Capital has advised that they are seeing stability in their systems. Bookings and quotes should now be successful They will be monitoring this closely over the next few hours and we will advise when considered resolved. if you see any issues please contact us at support@machship.com https://status.machship.com/incident/594195 Mon, 01 Mar 2021 22:51:55 -0000 https://status.machship.com/incident/594195#f06c85cc74ab96e760c6d5ed474190a474009f91659327b3f74192ffdaab9bb3 Capital Transport has confirmed that this is an issue they are seeking to resolve on their side. MachShip will update you as news comes through Any questions please reach out to support@machship.com https://status.machship.com/incident/594195 Mon, 01 Mar 2021 22:48:27 -0000 https://status.machship.com/incident/594195#bbd2c55e2622f08918b0e72e1eef77636a5c68e46a443ac738fc61dbc65d8349 Currently, there is an issue retrieving price's from Capital Transport. This is being looked at with a high level of urgency https://status.machship.com/incident/594196 Fri, 26 Feb 2021 22:00:30 -0000 https://status.machship.com/incident/594196#384cd9217caf05fd08a3ff714e46ec8f995e2b3b24cecb67355f44c063b7b5d8 The scheduled maintenance has been completed. https://status.machship.com/incident/594196 Fri, 26 Feb 2021 22:00:00 +0000 https://status.machship.com/incident/594196#f0934144f06f915d7968c72f2d97fa8830b8c3918bc6627347eccdb96fab8660 Maintenance completed https://status.machship.com/incident/594196 Fri, 26 Feb 2021 19:00:35 -0000 https://status.machship.com/incident/594196#384cd9217caf05fd08a3ff714e46ec8f995e2b3b24cecb67355f44c063b7b5d8 The scheduled maintenance has been completed. https://status.machship.com/incident/594196 Fri, 26 Feb 2021 19:00:00 -0000 https://status.machship.com/incident/594196#384cd9217caf05fd08a3ff714e46ec8f995e2b3b24cecb67355f44c063b7b5d8 The scheduled maintenance has been completed. https://status.machship.com/incident/594196 Fri, 26 Feb 2021 18:00:30 -0000 https://status.machship.com/incident/594196#384cd9217caf05fd08a3ff714e46ec8f995e2b3b24cecb67355f44c063b7b5d8 The scheduled maintenance has been completed. https://status.machship.com/incident/594197 Fri, 26 Feb 2021 04:41:59 -0000 https://status.machship.com/incident/594197#3ed1f210260a4c4c7ce0cd690555d385269d2153b00144f6dcb0e3957f157b98 This incident has been resolved. https://status.machship.com/incident/594197 Thu, 25 Feb 2021 23:58:56 -0000 https://status.machship.com/incident/594197#91f2b6330e3db8808e3c7e9ee656b8ee0a803fb29ac1816c9bcfb8185d780576 Capital should now be returning. If you have any questions please reach out to us at support@machship.com https://status.machship.com/incident/594197 Thu, 25 Feb 2021 23:53:32 -0000 https://status.machship.com/incident/594197#127e7ed5907ef3232478d4feb0d388e4955fa5a5f2d26690bd14503bef19ba5d Currently, MachShip is experiencing issues generating distances and pricing for Capital Transport. This is being looked at with a high priority. https://status.machship.com/incident/594196 Thu, 25 Feb 2021 03:56:26 -0000 https://status.machship.com/incident/594196#384cd9217caf05fd08a3ff714e46ec8f995e2b3b24cecb67355f44c063b7b5d8 The scheduled maintenance has been completed. https://status.machship.com/incident/594198 Wed, 17 Feb 2021 22:24:23 -0000 https://status.machship.com/incident/594198#2b050a86933e9c099b524c2dbb011e8da19ee17b50ebd857f243c21fd424d4e4 This incident has now been resolved, https://status.machship.com/incident/594198 Wed, 17 Feb 2021 22:06:22 -0000 https://status.machship.com/incident/594198#d03e79867ac21df163fad09aa2c6cf2be2dc341bbd00291550632fa720700557 There is currently an issue that is effecting pricing returning for Capital Transport jobs in MachShip This is being looked at with a high priority. MachShip will provide updates as they return https://status.machship.com/incident/594199 Fri, 22 Jan 2021 05:19:58 -0000 https://status.machship.com/incident/594199#aed87adf0df3befc019ec1592c79785983412554339539aef31bcb2c3c1a4ff0 Northline has reported that they were having issues with their file imported today. This will have resulted in a number of consignments potentially not booking pickups. They have fixed the issue on their end and have re-imported all files into their system. If you have any questions please look to contact support@machship.com https://status.machship.com/incident/594200 Tue, 22 Dec 2020 00:23:52 -0000 https://status.machship.com/incident/594200#58e00a6649b0b4bbe5a9070d4d54d12519add3b91f63d37e551d5b71d45edd83 This incident has been resolved. https://status.machship.com/incident/594200 Mon, 21 Dec 2020 22:07:05 -0000 https://status.machship.com/incident/594200#6a72d162cb3bff1b43deffb6b7795be595e8a9174141a6325ac8704551f528fc Currently, pricing and booking should be successfully occurring for Capital Transport accross the country, We will be monitoring this over the next few hours. If you experience any issues or have any queries please contact support@machship.com https://status.machship.com/incident/594200 Mon, 21 Dec 2020 21:29:53 -0000 https://status.machship.com/incident/594200#4769e8b1e5b03a1b81a9ab8e7196cba962878015f9e71d3abd91177bbd0b51c1 This issue is currently being actively worked through with the Capital Transport team https://status.machship.com/incident/594200 Mon, 21 Dec 2020 21:05:34 -0000 https://status.machship.com/incident/594200#ae8a77644f60cb83827a4d77235559688f53bd3ac25add59198e0a0bd6a5f417 Currently, there are issues being experienced obtaining pricing from Capital Transport. This will effect your ability to book jobs This is being looked at and we will advise as more information becomes available https://status.machship.com/incident/594201 Wed, 09 Dec 2020 22:46:11 -0000 https://status.machship.com/incident/594201#57553c115c0e7aca0e39f0656e30ed706471a93a6c96da0093eac4332fa80c95 Border Express has confirmed this as fixed. If there you see any issues manifesting please contact us at support@machship.com https://status.machship.com/incident/594201 Wed, 09 Dec 2020 21:32:42 -0000 https://status.machship.com/incident/594201#29e2d2bfdf9eed310187e093e220ea2473bdabcd4626262939a360d42287b9d2 Border Express has confirmed that this is being looked at with a very high priority https://status.machship.com/incident/594201 Wed, 09 Dec 2020 21:26:16 -0000 https://status.machship.com/incident/594201#0a4a7929ccb958409aa7db664349aa69f0ab4887d2bef9ca26d4dde1c3962490 Borders Express's FTP server is currently non-response. The MachShip team have a ticket sitting with Border and are awaiting a response. We will continue to update as things progress https://status.machship.com/incident/594202 Fri, 04 Dec 2020 01:44:26 -0000 https://status.machship.com/incident/594202#415b29e7a0be6d9620a589dfaa3f40975a300f68a5ff8da25f467365fb3656c3 This incident has been resolved. https://status.machship.com/incident/594202 Thu, 03 Dec 2020 23:28:49 -0000 https://status.machship.com/incident/594202#047a0c21280253b35d00ac7c66abc586d58848c0f5d892ae581173903f648104 The Bonds Transport System should now be back up and running. Should you experience any issues please contact us at support@machship.com They will be monitoring this over the next few hours to try and ensure stability. https://status.machship.com/incident/594202 Thu, 03 Dec 2020 23:10:05 -0000 https://status.machship.com/incident/594202#ef68297491ddea6deeb76813a90acf3b379a4603f7bb43adcc34f46356c2c1fe Bonds System is currently experiencing an outage, This will be causing errors when pricing, booking or tracking. We are discussing this with their team and will update you as more information becomes available https://status.machship.com/incident/594203 Tue, 01 Dec 2020 19:52:56 -0000 https://status.machship.com/incident/594203#dc91d405522dbe45442715bd2a72b913003ab84d69c1940dac629336317ad39a The Hi Trans system is back up and running. If you experience any issues manifesting please contact support@machship.com https://status.machship.com/incident/594203 Tue, 01 Dec 2020 06:24:42 -0000 https://status.machship.com/incident/594203#a995c890413158f8bddbd13702e113dc36bc5689ec49c92bc2e395c1436b485a Currently, the Hi Trans Server is down and this is causing manifesting to fail. We have an active ticket with them and we will update as more information becomes available https://status.machship.com/incident/594204 Sat, 28 Nov 2020 21:00:32 -0000 https://status.machship.com/incident/594204#6de1761a61cd77bf832dce3581ca40bc072732582fa944e01c84e21afeb9c262 The scheduled maintenance has been completed. https://status.machship.com/incident/594204 Sat, 28 Nov 2020 21:00:00 +0000 https://status.machship.com/incident/594204#50217a9838e13c04f1b6fb911fe6513472245dbb50765becd0ab1cda5018b8c1 Maintenance completed https://status.machship.com/incident/594204 Sat, 28 Nov 2020 19:01:08 -0000 https://status.machship.com/incident/594204#6de1761a61cd77bf832dce3581ca40bc072732582fa944e01c84e21afeb9c262 The scheduled maintenance has been completed. https://status.machship.com/incident/594204 Sat, 28 Nov 2020 19:00:00 -0000 https://status.machship.com/incident/594204#6de1761a61cd77bf832dce3581ca40bc072732582fa944e01c84e21afeb9c262 The scheduled maintenance has been completed. https://status.machship.com/incident/594204 Sat, 28 Nov 2020 18:00:35 -0000 https://status.machship.com/incident/594204#6de1761a61cd77bf832dce3581ca40bc072732582fa944e01c84e21afeb9c262 The scheduled maintenance has been completed. https://status.machship.com/incident/594205 Sat, 28 Nov 2020 05:03:27 -0000 https://status.machship.com/incident/594205#a5696b3348c6b5051ce87989c2dd7efe2f6da63c276e28ea00e433c414ecfd74 This incident has been resolved. https://status.machship.com/incident/594205 Thu, 26 Nov 2020 19:44:10 -0000 https://status.machship.com/incident/594205#7d13795b01ff6de47bb76f22f791d86efcad39c5e3592a6a765f1bcb0d72948d Bonds System is now responsive but still not returning pricing and bookings will be unavailable. We will continue to update you as information becomes available https://status.machship.com/incident/594205 Thu, 26 Nov 2020 03:37:03 -0000 https://status.machship.com/incident/594205#8e57f544672e389df12ac5c44971752fe8fd9a2ee5bcc1de3f75f7d08198302a Hi All, Currently, the Bonds Transport system is experiencing an outage. This is resulting in no pricing, booking or tracking within the platform. We have lodged a ticket with their team and will advise as more information becomes available https://status.machship.com/incident/594206 Mon, 23 Nov 2020 02:48:27 -0000 https://status.machship.com/incident/594206#5cec27497c72c6ed46b766aa5279b7dad81165374d4f2629e25aa656b8c13e53 This incident has been resolved. https://status.machship.com/incident/594206 Mon, 23 Nov 2020 02:26:50 -0000 https://status.machship.com/incident/594206#6ad28c6842eb7c52a9d209005451c90ad820ed8122166d69024244f757c4d830 The MachShip system should be back up. The team are monitoring. If you have any questions please email us at support@machship.com https://status.machship.com/incident/594206 Mon, 23 Nov 2020 02:21:47 -0000 https://status.machship.com/incident/594206#a25186c8970517e36312b036467df627d24bc222cf7c2a278f28b71078fdb926 Currently, MachShip is experiencing issues. This is being looked at with the highest of priorities https://status.machship.com/incident/594207 Tue, 17 Nov 2020 20:18:24 -0000 https://status.machship.com/incident/594207#97bbe58f338f3e9510d6d04918504afe347075bebad9915d0a7e71c6fba81019 This incident has been resolved. https://status.machship.com/incident/594207 Tue, 17 Nov 2020 01:49:41 -0000 https://status.machship.com/incident/594207#1f396e56d220f05cf00db980e28ff6473fb09090dd4eb9a232894546273f5395 TNT Manifests and Pickups appear to now be successfully pushing through for TNT MachShip is awaiting confirmation from TNT that the issues have been fixed on there end though Any questions please contact support@machship.com https://status.machship.com/incident/594207 Tue, 17 Nov 2020 01:28:34 -0000 https://status.machship.com/incident/594207#be43ec28369df5f6f98eea6040b58b432663a72d5e77ac88c29079854d7d1e53 Currently the TNT System is down. MachShip has lodged a ticket with there team to investigate. Tracking, Pickups and Manifests will all fail We will advise as more information comes to light https://status.machship.com/incident/594208 Wed, 04 Nov 2020 07:26:59 -0000 https://status.machship.com/incident/594208#80ffe799f71bee522838ff10c1676813bd02e30c172545c021357141a2fe407d This incident has been resolved. https://status.machship.com/incident/594208 Wed, 04 Nov 2020 05:34:18 -0000 https://status.machship.com/incident/594208#e671e0b7a709dbfdebeb33e636508dd4274609be301ac98ddd2483d52b48c0bf TNT has advised that this should now be fixed. If you see any issues please contact support@machship.com https://status.machship.com/incident/594208 Wed, 04 Nov 2020 02:09:59 -0000 https://status.machship.com/incident/594208#d4830fd6d42f15d947ecb04d7e5c63eddf239db61309ef400d4aeda1d6f5affc Currently, TNT's system is down. This is resulting in manifesting failures with and without a pickup booking. MachShip has lodged a ticket with their team and we will advise as soon as more information becomes available. https://status.machship.com/incident/594209 Fri, 30 Oct 2020 03:44:10 -0000 https://status.machship.com/incident/594209#c4926663581ed31939d80e763b21822da65e5cad2b36b07207fad0b723fbe546 This incident has been resolved. https://status.machship.com/incident/594209 Wed, 28 Oct 2020 23:39:03 -0000 https://status.machship.com/incident/594209#d79159d28dc81021750cce4ef14e13acd13e552bfd293ebc8b7cc54ab70d126d Border Express has confirmed that this issue should be resolved on their end. I ask that all clients please look to re-attempt manifesting there Border Express Consignments and if you have any issues please contact support@machship.com https://status.machship.com/incident/594209 Wed, 28 Oct 2020 23:30:20 -0000 https://status.machship.com/incident/594209#11aabe7b8828f578091ae65e67f7a9e65a990ff67cf262b0823497c11261b496 Hi All, Border Express has confirmed that this is an issue on their end and they are looking to rectify asap. We will continue to update you as information becomes available. https://status.machship.com/incident/594209 Wed, 28 Oct 2020 23:13:03 -0000 https://status.machship.com/incident/594209#1cff17af5dbf80e6902ba49e726c75e32b29fe531b42374c63c40d14a9a091e3 Currently, MachShip is unable to access the Border Express FP Server as such manifesting will fail. We have lodged a ticket with their IT team for an update and will advise asap. https://status.machship.com/incident/594210 Sat, 24 Oct 2020 17:00:00 +0000 https://status.machship.com/incident/594210#c4e83d4bcecf7f10e2b2da4c303a6a86cee37bbe961d6a94d8f3f189e9b30a93 Maintenance completed https://status.machship.com/incident/594210 Sat, 24 Oct 2020 12:56:35 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594210 Sat, 24 Oct 2020 12:48:51 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594210 Sat, 24 Oct 2020 11:00:32 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594210 Sat, 24 Oct 2020 11:00:00 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594210 Sat, 24 Oct 2020 10:00:29 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594211 Thu, 22 Oct 2020 22:10:57 -0000 https://status.machship.com/incident/594211#f7a023edba1ee27f080caf763994a944346310f0b45283db86d877d8a8a7c1f0 This incident has been resolved. https://status.machship.com/incident/594211 Wed, 21 Oct 2020 00:37:31 -0000 https://status.machship.com/incident/594211#32397ce7b684513152a4f426dd62b99e8d9c0cf2b17edf0a9b095012013b83f8 Startrack has advised that the issue that was believed to be fixed is still occurring intermittently As such you may see some manifests fail. The options will be 1. Re-attempt the manifest at a later point 2. Look to update the integration over to the Shipping and Tracking API. Instructions on how this can be completed can be found below: https://get.machship.help/hc/en-us/articles/360020235391-How-to-create-a-Carrier-Account-with-Startrack-Express Note: Please look to make these changes when you have no unmanifested consignments. If you have any questions dont hesitate to contact us at support@machship.com We will update you as more information is provided by Startrack. https://status.machship.com/incident/594211 Mon, 19 Oct 2020 09:43:15 -0000 https://status.machship.com/incident/594211#cff783e320e2d105b9c540ea6976364ce82865cc509dc8b9aee287a4b71e5ad0 Clients should now be able to successfully manifest and book pickups with Startracks FTP integration If you have any issues please contact support@macshship.com https://status.machship.com/incident/594211 Mon, 19 Oct 2020 04:58:59 -0000 https://status.machship.com/incident/594211#8fc3eb790cb26dfd092a390d14e926257ba78ac3ba95da4e99c9568ed77816f1 UPDATE: Startrack's IT team has updated that the issue affecting the FTP transfer of data is still an active issue on their end. Currently, pickups should be booked in manually and data can be submitted once there server issues are resolved. https://status.machship.com/incident/594211 Mon, 19 Oct 2020 01:55:29 -0000 https://status.machship.com/incident/594211#de83e0ee0ec35dffb08b9503a89d024ebcadf15ac4f13e1bc9d0b1c39325b30d UPDATE: The Startrack Integration is also experiencing issues pushing data to their server. As such Manifesting will also fail MachShip has logged a ticket with their team and we will advise as more information becomes available https://status.machship.com/incident/594211 Mon, 19 Oct 2020 01:41:29 -0000 https://status.machship.com/incident/594211#4425e3bd71918a2cb0ff78546fc3184b0325aaccf6d51ca399a4c011a395e1a1 Currently, MachShip is unable to connect to the Startrack Pickup system which is utilised with the integration method: Star Track Integration If you are connected via the shipping and tracking API you will not be affected. We are currently investigating this outage. Pickups for this configuration will fail. You should be able to manifest successfully with a pickup booking being set as NO and then book in the collection manually. This can be completed over the phone or online. MachShip will advise as more information becomes available. https://status.machship.com/incident/594210 Thu, 15 Oct 2020 20:05:21 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594212 Tue, 13 Oct 2020 21:22:48 -0000 https://status.machship.com/incident/594212#41a94262250b1d2cdbff5d4e79e40dcf8918a5a93a6349f66368d2999027b5db This incident has been resolved. https://status.machship.com/incident/594212 Tue, 13 Oct 2020 21:21:21 -0000 https://status.machship.com/incident/594212#3dd73204101a5a8867ca3b37f8107f2278cca32fde581287858dea2f2fa1cfb6 Aussiefast has placed in a fix for the errors within their network. You should now be able to successfully manifest consignments. If you experience any errors please contact us at support@machship.com https://status.machship.com/incident/594212 Mon, 12 Oct 2020 23:52:11 -0000 https://status.machship.com/incident/594212#236cb209a8e839f9a074f29054c1489c07dd05020df440138f8593d9b1c279c0 Aussiefast has confirmed a major system outage on their end. MachShip will advise when they are back up and running During this period manifesting will fail. https://status.machship.com/incident/594212 Mon, 12 Oct 2020 23:28:20 -0000 https://status.machship.com/incident/594212#443bed2e20a2c0681058b3439f20c45222cf8a5e42992c6394d2aa5f88c2fc99 Hi All, Currently, the Aussiefast Transport system is experiencing issues and you will be unable to successfully manifest. We have lodged a ticket with their team to understand when this will be back up and running. We will advise you as more information becomes available. https://status.machship.com/incident/594210 Wed, 07 Oct 2020 21:15:43 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594210 Tue, 06 Oct 2020 22:42:48 -0000 https://status.machship.com/incident/594210#a7faefad846a1c2558c6253d5a0b38f9ba58053125f12065d119a3a96446e8b5 The scheduled maintenance has been completed. https://status.machship.com/incident/594213 Wed, 30 Sep 2020 02:35:03 -0000 https://status.machship.com/incident/594213#81d6e4cea6519810878077f89bce816ec14837c4f511fa3a118064016046e2c2 Aussiefast has confirmed that their systems are back online and MachShip has validated this. If you have any issues please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594213 Wed, 30 Sep 2020 01:59:16 -0000 https://status.machship.com/incident/594213#476c70052c99440269e2358d26dec3646c9674b10a069584a241724d551e261f Hi All, As an update, the carrier has identified that this is an issue on their end and they are working on this with a high priority https://status.machship.com/incident/594213 Wed, 30 Sep 2020 01:40:50 -0000 https://status.machship.com/incident/594213#a5f01136e35950a43011fbae3844e495d717de96dfd27ef1c98971bc0c2b6fb7 MachShip is currently investigating an issue with the carrier Aussiefast regarding their FTP server being non-responsive. Currently, all manifests will fail with this carrier. We will advise as more information becomes available from the carriers IT team https://status.machship.com/incident/594214 Mon, 21 Sep 2020 22:04:08 -0000 https://status.machship.com/incident/594214#9b287a3949a762125207f050a72ea977d97d019b824cb7fc4313d614ee73e86c This issue has been resolved https://status.machship.com/incident/594215 Mon, 21 Sep 2020 06:40:00 -0000 https://status.machship.com/incident/594215#6e7c9a9f2c1f721c41ed27b6491c2bb41e61bf07801d74ceb527e71fb8c32123 This incident has been resolved. https://status.machship.com/incident/594215 Mon, 21 Sep 2020 06:40:00 -0000 https://status.machship.com/incident/594215#6e7c9a9f2c1f721c41ed27b6491c2bb41e61bf07801d74ceb527e71fb8c32123 This incident has been resolved. https://status.machship.com/incident/594215 Mon, 21 Sep 2020 06:40:00 -0000 https://status.machship.com/incident/594215#6e7c9a9f2c1f721c41ed27b6491c2bb41e61bf07801d74ceb527e71fb8c32123 This incident has been resolved. https://status.machship.com/incident/594214 Mon, 21 Sep 2020 05:20:25 -0000 https://status.machship.com/incident/594214#8ff1fc9346ffaf742b66fd2ceccf7b9d65e755d8fbd8164cf706e2ab480354b9 Currently, XL Express' ftp server is non-responsive. We have lodged a ticket with their team and will advise when more information is known You will be unable to manifest at this time https://status.machship.com/incident/594215 Mon, 21 Sep 2020 00:19:53 -0000 https://status.machship.com/incident/594215#2181ad9aafeac796f301692631490f9ea36c5203a981c9428eacd1ce83e119e5 MachShip should be back up and running. We are monitoring things. If you have any issues please contact us at support@machship.com https://status.machship.com/incident/594215 Mon, 21 Sep 2020 00:19:53 -0000 https://status.machship.com/incident/594215#2181ad9aafeac796f301692631490f9ea36c5203a981c9428eacd1ce83e119e5 MachShip should be back up and running. We are monitoring things. If you have any issues please contact us at support@machship.com https://status.machship.com/incident/594215 Mon, 21 Sep 2020 00:19:53 -0000 https://status.machship.com/incident/594215#2181ad9aafeac796f301692631490f9ea36c5203a981c9428eacd1ce83e119e5 MachShip should be back up and running. We are monitoring things. If you have any issues please contact us at support@machship.com https://status.machship.com/incident/594215 Mon, 21 Sep 2020 00:18:12 -0000 https://status.machship.com/incident/594215#98cb15c406c15fb913c37f65d797575bec2cccc7aca8e9a3f720f218be649d1a Currently, MachShip is having issues loading pages. This is being looked at with the highest of priorities. https://status.machship.com/incident/594215 Mon, 21 Sep 2020 00:18:12 -0000 https://status.machship.com/incident/594215#98cb15c406c15fb913c37f65d797575bec2cccc7aca8e9a3f720f218be649d1a Currently, MachShip is having issues loading pages. This is being looked at with the highest of priorities. https://status.machship.com/incident/594215 Mon, 21 Sep 2020 00:18:12 -0000 https://status.machship.com/incident/594215#98cb15c406c15fb913c37f65d797575bec2cccc7aca8e9a3f720f218be649d1a Currently, MachShip is having issues loading pages. This is being looked at with the highest of priorities. https://status.machship.com/incident/594216 Mon, 21 Sep 2020 00:07:37 -0000 https://status.machship.com/incident/594216#2bf1bd1405fa60edc6dc5a802c7e53293acec70c864d775476b55ecf2b02bf92 Australia Post has closed this issue off. https://status.machship.com/incident/594217 Fri, 18 Sep 2020 13:25:29 -0000 https://status.machship.com/incident/594217#80aa47bc24a6ba5f44838574697b97c07b183e6e91fa31a3a768216f177827a2 The scheduled maintenance has been completed. https://status.machship.com/incident/594217 Fri, 18 Sep 2020 13:25:00 +0000 https://status.machship.com/incident/594217#d048d091cae4845dd2cf1a9840fe8f3058321a656c5368db08e692bf67b73f07 Maintenance completed https://status.machship.com/incident/594217 Fri, 18 Sep 2020 12:40:34 -0000 https://status.machship.com/incident/594217#80aa47bc24a6ba5f44838574697b97c07b183e6e91fa31a3a768216f177827a2 The scheduled maintenance has been completed. https://status.machship.com/incident/594217 Fri, 18 Sep 2020 12:40:00 -0000 https://status.machship.com/incident/594217#80aa47bc24a6ba5f44838574697b97c07b183e6e91fa31a3a768216f177827a2 The scheduled maintenance has been completed. https://status.machship.com/incident/594218 Thu, 17 Sep 2020 02:05:56 -0000 https://status.machship.com/incident/594218#d9ffdbcd081608ea28d0f117fd9a56ef2c6879d82cb4c74f3f3c3d867f1afa91 The scheduled maintenance has been completed. https://status.machship.com/incident/594218 Wed, 16 Sep 2020 13:25:00 +0000 https://status.machship.com/incident/594218#10cb851d27b77852041db50911b4902dbea3fbf34f661a2cf11bba02109113ae Maintenance completed https://status.machship.com/incident/594218 Wed, 16 Sep 2020 12:40:00 -0000 https://status.machship.com/incident/594218#d9ffdbcd081608ea28d0f117fd9a56ef2c6879d82cb4c74f3f3c3d867f1afa91 The scheduled maintenance has been completed. https://status.machship.com/incident/594219 Tue, 15 Sep 2020 22:09:38 -0000 https://status.machship.com/incident/594219#aa8fa84a1e3ef843f2b466c2a2612a99b9f9d72841af44db710231c8f5ad4cd4 This incident has been resolved. https://status.machship.com/incident/594219 Tue, 15 Sep 2020 22:09:00 +0000 https://status.machship.com/incident/594219#80d88626dc9338f3dfc7ab45bf1d22b6197933f8daf1c3fcbda7a6e46b1dbd95 Maintenance completed https://status.machship.com/incident/594219 Tue, 15 Sep 2020 05:18:00 -0000 https://status.machship.com/incident/594219#aa8fa84a1e3ef843f2b466c2a2612a99b9f9d72841af44db710231c8f5ad4cd4 This incident has been resolved. https://status.machship.com/incident/594220 Tue, 15 Sep 2020 05:04:22 -0000 https://status.machship.com/incident/594220#7e6e6a442bf1907a3ce34a573dd5c70887bee3f4c3b0aab6479957e01e9140f4 This incident has been resolved. https://status.machship.com/incident/594220 Tue, 15 Sep 2020 03:10:04 -0000 https://status.machship.com/incident/594220#9a232bc599ee6d08186b71dccc8a27b699e20bcb067354b2d769f9d7d726ecdf Toll has advised that their systems should be back online. MachShip advises that you attempt to despatch any Toll jobs that may be sitting as unmanifested. If you have any issues please contact us at suppport@machship.com. https://status.machship.com/incident/594220 Mon, 14 Sep 2020 23:02:43 -0000 https://status.machship.com/incident/594220#ddc2394ddff62d2651773622f53a292da6694be671b1c2382bfb7da72cf815cc Toll has confirmed that they have a Priority 1 Incident with their API's and this is being worked on currently We will advise as more information becomes available https://status.machship.com/incident/594220 Mon, 14 Sep 2020 22:59:25 -0000 https://status.machship.com/incident/594220#a490f2b3a6c7cca3927d5e976e3057f2e9b5cce17f869691bb29fcc1cf9e05b6 MachShip is seeing intermittent failures and errors with the Toll Booking platform. We have lodged a ticket with their team and will advise you as information becomes available https://status.machship.com/incident/594216 Mon, 14 Sep 2020 06:39:18 -0000 https://status.machship.com/incident/594216#2387f29252f2c1b51b7ac8fb00558cbe20480cb78eaec5c15c69411ddf483c80 Australia Post / Startrack has implemented a fix and is monitoring their systems. You should be able to price, track and manifest https://status.machship.com/incident/594216 Mon, 14 Sep 2020 04:59:39 -0000 https://status.machship.com/incident/594216#7ea306a206214145ea988385916f773f1c804387ad4cd9d3e4871f98439399c3 Hi, Startrack are reporting an issue with their Shipping and Tracking API Shipping & Tracking APIs - Tracking Shipping & Tracking APIs - Pricing Shipping & Tracking APIs - Lodgement They are investigating these issues and we will advise you as updates become available https://status.machship.com/incident/594221 Thu, 27 Aug 2020 22:19:00 -0000 https://status.machship.com/incident/594221#6cb5453cf5a3a8ddeb6846b04931accb95b0a23124558ceeab4a28743f063257 The issues that were causing stability problems with MachShip have been resolved. If you experience any issues please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594221 Thu, 27 Aug 2020 22:19:00 -0000 https://status.machship.com/incident/594221#6cb5453cf5a3a8ddeb6846b04931accb95b0a23124558ceeab4a28743f063257 The issues that were causing stability problems with MachShip have been resolved. If you experience any issues please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594221 Thu, 27 Aug 2020 22:19:00 -0000 https://status.machship.com/incident/594221#6cb5453cf5a3a8ddeb6846b04931accb95b0a23124558ceeab4a28743f063257 The issues that were causing stability problems with MachShip have been resolved. If you experience any issues please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594222 Thu, 27 Aug 2020 22:15:11 -0000 https://status.machship.com/incident/594222#ac2700ffb708cabef27b38dd0e41d8d3e0e423ecd53f3ee1543be0b643a478d1 This incident has been resolved. https://status.machship.com/incident/594222 Thu, 27 Aug 2020 22:15:11 -0000 https://status.machship.com/incident/594222#ac2700ffb708cabef27b38dd0e41d8d3e0e423ecd53f3ee1543be0b643a478d1 This incident has been resolved. https://status.machship.com/incident/594222 Thu, 27 Aug 2020 22:15:11 -0000 https://status.machship.com/incident/594222#ac2700ffb708cabef27b38dd0e41d8d3e0e423ecd53f3ee1543be0b643a478d1 This incident has been resolved. https://status.machship.com/incident/594223 Thu, 27 Aug 2020 22:12:34 -0000 https://status.machship.com/incident/594223#bafa42bc1817a9f77b0635f7135532e64d8517dfed94cceb4aa8352c92ca3aab Startrack has confirmed that the issue with their POD API has been fixed. If you have any questions or concerns please dont hesitate to contact us at support@machship.com https://status.machship.com/incident/594223 Wed, 26 Aug 2020 21:58:16 -0000 https://status.machship.com/incident/594223#ff1f245bc7d175ba36429d66378cd3e9c50e9ef94e686cebad18fd7d7734695f Currently, there is an issue with the retrieval and upload of POD images for Startrack Express. MachShip is investigating this issue and will advise you of updates as they come about. https://status.machship.com/incident/594224 Wed, 26 Aug 2020 02:22:43 -0000 https://status.machship.com/incident/594224#dea3989a1fae1fb01c7e56eacc5df7aee6ed9594246b6ba9e8f176706337b673 This incident has been resolved. https://status.machship.com/incident/594224 Wed, 26 Aug 2020 01:55:17 -0000 https://status.machship.com/incident/594224#26da115cb220c7bad8bd47f67dd62c309f4460a630517de47b6d8adac525804e Startrack / Australia Post has advised on the below: A fix has been implemented and we are monitoring the results If you see any issues please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594224 Wed, 26 Aug 2020 01:44:46 -0000 https://status.machship.com/incident/594224#eecb9a82d618eda5042951648cc2b98a861b848b3e83bf54707f4540ebea0243 Hi All, Startrack / Australia Post has indicated that they are currently investigating an outage in their Shipping and Tracking API This will be resulting in problems when: Tracking Pricing Manifesting Consignment Creation We will continue to update you as more information becomes available. https://status.machship.com/incident/594225 Wed, 19 Aug 2020 23:38:15 -0000 https://status.machship.com/incident/594225#6b923dc5cfa511b3ad2300d9bbf08bf021378ac0ece83881839855f67e907be8 This incident has been resolved. https://status.machship.com/incident/594225 Wed, 19 Aug 2020 08:05:32 -0000 https://status.machship.com/incident/594225#29bd53cf9b7b7e7af4ffa1906d74a354fb2429a9599bf33af374cd93c6fe8c16 Aramex appear to have corrected the issues on their end and rating and manifesting should now occur. if you have/see any issues please dont hesitate to get in touch at support@macshship.com https://status.machship.com/incident/594225 Wed, 19 Aug 2020 05:01:47 -0000 https://status.machship.com/incident/594225#e4c5212a80073f16a024b5c0309a55eb563f19bb775209885c9899f309c4df96 Update from Fastway (Aramex) Hi Tim, Some of Fastway web portals are impacted as for now. The team is looking into resolving these issues as soon as possible. Apologies for the inconvenience caused. https://status.machship.com/incident/594225 Wed, 19 Aug 2020 04:59:27 -0000 https://status.machship.com/incident/594225#ec20f8badc5a4def157d1c963a3dfbf764d5530c2852bc9578fff7f1c597ca36 We are continuing to investigate this issue. https://status.machship.com/incident/594225 Wed, 19 Aug 2020 04:56:46 -0000 https://status.machship.com/incident/594225#0c8f04e1b26aed9876bd89cd12dbce0c27b4a1ee9537da2db4cfc9ad738c9ded It appears that Aramex (Fastway) are having system issues. We have lodged a ticket with their team and are awaiting a response You will not be able to generate quotes or manifest during this time https://status.machship.com/incident/594226 Wed, 05 Aug 2020 07:13:19 -0000 https://status.machship.com/incident/594226#dcd203db79bab70d29296d6b43ee1b7459404d688ba2744417b217c4b9078cc5 Issues relating to retrieving prices for Capital Transport were resolved this morning. All systems are now up and operating as normal https://status.machship.com/incident/594226 Wed, 05 Aug 2020 00:48:35 -0000 https://status.machship.com/incident/594226#5b1399ec8e10285d7082b0128d14c1bfc474caf2c0af54bf26d92d03ebd7512a Capital pricing should now be returning through MachShip If you experience any issues please contact us at support@machship.com https://status.machship.com/incident/594226 Wed, 05 Aug 2020 00:10:35 -0000 https://status.machship.com/incident/594226#0c3faedbaefdb01fc6300ab20bb2fd1e518c68033fdd401e6b976fe83fb8479a Currently, there is an issue being investigated which is causing auto-pricing for Capital Transport to not return to MachShip This is being investigated. We will advise you with updates as they become available https://status.machship.com/incident/594221 Wed, 29 Jul 2020 00:22:19 -0000 https://status.machship.com/incident/594221#e4f1d3d44336908e281bd917b9789ab6cbb7a87b2b910b0298f592e27d23d732 Hi, As a further update, MachShip is experiencing some networking issues with our cloud provider. The team is currently investigating how to bypass these but there may be some short-lived intermittent performance issues throughout the day We will continue to update you as we progress. https://status.machship.com/incident/594221 Tue, 28 Jul 2020 23:55:41 -0000 https://status.machship.com/incident/594221#df76f194f517d7aeec9bdabb7ace826f53170f11e86184182e87622a0a1ae337 Hi All, MachShip may experience some intermittent issues throughout the day. This is being actively investigated and worked on We will continue to update you as more information becomes available. https://status.machship.com/incident/594221 Fri, 24 Jul 2020 04:16:18 -0000 https://status.machship.com/incident/594221#ce8ef8496ab9d21e1a83e0617f29a45a12ea8c15a9a7fceeb9cf4347e6bbd25b Machship should be stable for users now. If you see any issues please let us know at support@machship.com We will be monitoring the system over the coming period. No components were marked as affected by this incident. https://status.machship.com/incident/594221 Fri, 24 Jul 2020 04:02:04 -0000 https://status.machship.com/incident/594221#a2a7d53b40d57c398e8b4fe0787d542fdae07ead18e5b955e8c5a7017976af37 Machship should be stable for users now. If you see any issues please let us know at support@machship.com We will be monitoring the system over the coming period. https://status.machship.com/incident/594221 Fri, 24 Jul 2020 04:02:04 -0000 https://status.machship.com/incident/594221#a2a7d53b40d57c398e8b4fe0787d542fdae07ead18e5b955e8c5a7017976af37 Machship should be stable for users now. If you see any issues please let us know at support@machship.com We will be monitoring the system over the coming period. https://status.machship.com/incident/594221 Fri, 24 Jul 2020 04:02:04 -0000 https://status.machship.com/incident/594221#a2a7d53b40d57c398e8b4fe0787d542fdae07ead18e5b955e8c5a7017976af37 Machship should be stable for users now. If you see any issues please let us know at support@machship.com We will be monitoring the system over the coming period. https://status.machship.com/incident/594221 Fri, 24 Jul 2020 03:25:06 -0000 https://status.machship.com/incident/594221#ae05e258c982bf46dbfc29b6edf058dabf000365ad75b99c0c0048451838926c Hi All, MachShip is currently experiencing some issues that may see you directed back to the operations dashboard. We are investigating these with the highest priority, We will be in touch as more information becomes available https://status.machship.com/incident/594221 Fri, 24 Jul 2020 03:25:06 -0000 https://status.machship.com/incident/594221#ae05e258c982bf46dbfc29b6edf058dabf000365ad75b99c0c0048451838926c Hi All, MachShip is currently experiencing some issues that may see you directed back to the operations dashboard. We are investigating these with the highest priority, We will be in touch as more information becomes available https://status.machship.com/incident/594221 Fri, 24 Jul 2020 03:25:06 -0000 https://status.machship.com/incident/594221#ae05e258c982bf46dbfc29b6edf058dabf000365ad75b99c0c0048451838926c Hi All, MachShip is currently experiencing some issues that may see you directed back to the operations dashboard. We are investigating these with the highest priority, We will be in touch as more information becomes available https://status.machship.com/incident/594227 Thu, 23 Jul 2020 03:46:38 -0000 https://status.machship.com/incident/594227#45c40dff4db922ec8d3f5813dab1a1c43753b8181dc236a75e78629262acfd0b This incident has been resolved. https://status.machship.com/incident/594227 Thu, 23 Jul 2020 00:46:32 -0000 https://status.machship.com/incident/594227#34956bd71d1c28e99b6652db8b22f24d96a5223d64aad5bf8ff4510cac20b7d7 You should now be able to successfully utilise and navigate around MachShip. We will be monitoring the system but if you see any errors please contact support@machship.com https://status.machship.com/incident/594227 Thu, 23 Jul 2020 00:41:18 -0000 https://status.machship.com/incident/594227#6859e104cc167cf7fd4616d1d49f13a1a440a46cbdccb2113e41a988a9015de0 Currently, MachShip is experiencing issues. The team is investigating at this time and we will update you as soon as information is available https://status.machship.com/incident/594222 Fri, 10 Jul 2020 02:31:21 -0000 https://status.machship.com/incident/594222#59388b5abf82f2f971499609c269feb13c95560dd5345180d2d84aa9db9c76af MachShip is investigating an issue with our systems provider. MachShip remains stable for now but there may be intermittent issues. We will continue to update you as more information is available. https://status.machship.com/incident/594222 Fri, 10 Jul 2020 02:31:21 -0000 https://status.machship.com/incident/594222#59388b5abf82f2f971499609c269feb13c95560dd5345180d2d84aa9db9c76af MachShip is investigating an issue with our systems provider. MachShip remains stable for now but there may be intermittent issues. We will continue to update you as more information is available. https://status.machship.com/incident/594222 Fri, 10 Jul 2020 02:31:21 -0000 https://status.machship.com/incident/594222#59388b5abf82f2f971499609c269feb13c95560dd5345180d2d84aa9db9c76af MachShip is investigating an issue with our systems provider. MachShip remains stable for now but there may be intermittent issues. We will continue to update you as more information is available. https://status.machship.com/incident/594228 Wed, 08 Jul 2020 21:48:42 -0000 https://status.machship.com/incident/594228#21d0d04c19725d54d39d7b7c4b7574f9d7ac65c20f725a9c28a53c85fa03f102 Early this morning MachShip was experiencing a sporadic issue relating logged in users getting 401 \(Request unauthorised\) for some requests. This issue was introduced late last night relating to some scheduled infrastructure maintenance and due to its sporadic nature, was difficult to identify. This issue has now been resolved and all systems are now fully operational https://status.machship.com/incident/594228 Wed, 08 Jul 2020 21:48:00 -0000 https://status.machship.com/incident/594228#c9879c217c2877f427d38dc80749b901b33a0f44f9fd6574d4efbf8b782a9daf Early this morning MachShip was experiencing a sporadic issue relating logged in users getting 401 \(Request unauthorised\) for some requests. This issue was introduced late last night relating to some scheduled infrastructure maintenance and due to its sporadic nature, was difficult to identify. This issue has now been resolved and all systems are now fully operational https://status.machship.com/incident/594228 Wed, 08 Jul 2020 21:48:00 -0000 https://status.machship.com/incident/594228#c9879c217c2877f427d38dc80749b901b33a0f44f9fd6574d4efbf8b782a9daf Early this morning MachShip was experiencing a sporadic issue relating logged in users getting 401 \(Request unauthorised\) for some requests. This issue was introduced late last night relating to some scheduled infrastructure maintenance and due to its sporadic nature, was difficult to identify. This issue has now been resolved and all systems are now fully operational https://status.machship.com/incident/594228 Wed, 08 Jul 2020 21:48:00 -0000 https://status.machship.com/incident/594228#c9879c217c2877f427d38dc80749b901b33a0f44f9fd6574d4efbf8b782a9daf Early this morning MachShip was experiencing a sporadic issue relating logged in users getting 401 \(Request unauthorised\) for some requests. This issue was introduced late last night relating to some scheduled infrastructure maintenance and due to its sporadic nature, was difficult to identify. This issue has now been resolved and all systems are now fully operational https://status.machship.com/incident/594228 Wed, 08 Jul 2020 21:47:51 -0000 https://status.machship.com/incident/594228#5a53aa149792634a6c6ed922526890374556aa7ea735f6ac08ac483cbfc78185 This incident has been resolved. https://status.machship.com/incident/594228 Wed, 08 Jul 2020 21:27:28 -0000 https://status.machship.com/incident/594228#bcf25a40118029d2635143b91d09c0cd18bc6ef51f445c0caba68a7388674842 MachShip should now be back up and fully operational. If you experience any issues please contact us at support@machship.com https://status.machship.com/incident/594228 Wed, 08 Jul 2020 21:11:04 -0000 https://status.machship.com/incident/594228#79ef9360f627dc17af2a19d943213111b6d0a0e6aad5482c4d41e0c966e2a5d0 There is currently an issue accessing various pages in MachShip. You will find that your user will be refreshed back to the original login dashboard. This is being looked at with the highest of priorities and we will update you as soon as more information is available. https://status.machship.com/incident/594229 Mon, 29 Jun 2020 21:16:02 -0000 https://status.machship.com/incident/594229#8ffc0df6c6d3cbbf733a77480351db2cc1c1edf0bb09284d0adcaa60ea901d16 This incident has been resolved. https://status.machship.com/incident/594229 Mon, 29 Jun 2020 02:13:09 -0000 https://status.machship.com/incident/594229#506c0f8085c45240b9a338f33af1291df19bb35416365ffb1fedfb37ce166d70 Toll has advised that this issue should be corrected. MachShip has validated that you can successfully book pickups as well. We will continue to monitor over the next hour. If you experience any errors please email us at support@machship.com https://status.machship.com/incident/594229 Mon, 29 Jun 2020 00:34:23 -0000 https://status.machship.com/incident/594229#ed6b7215ce5e07454f7296aaae1530f0d69b6f02241fc2b2b63368ebcecd2c72 As an update Toll has confirmed that there is an issue with Authentication with their Pickup Booking endpoint. They are actively looking into this issue. MachShip will continue to update you as information becomes available https://status.machship.com/incident/594229 Mon, 29 Jun 2020 00:14:37 -0000 https://status.machship.com/incident/594229#5fdd3a6086c3dd20f93758aaa4fe7dfe4a5d595a1fcc16e9ba8ae02a31eaf8f9 MachShip is experiencing errors manifesting with pickup booking with all Toll brands. We have lodged a ticket with their team to investigate and advise on the issue If you experience any errors please look to manifest with the pickup booking as "NO" and book in your collection manually. We will update you as more information becomes available. https://status.machship.com/incident/594230 Wed, 24 Jun 2020 08:35:02 -0000 https://status.machship.com/incident/594230#7db5723cde277cb29ff18f48bdad887980a3041b86e63fc1ef60a800579ffeb0 This has been resolved https://status.machship.com/incident/594230 Wed, 24 Jun 2020 03:03:38 -0000 https://status.machship.com/incident/594230#85c6df2c505eb080231e5ec5a036374cbb0a892c05a22547750dc0903f8f59c5 TNT has reported this issue has been fixed on their end. If you have any errors manifesting TNT consignments please contact us at support@machship.com https://status.machship.com/incident/594230 Wed, 24 Jun 2020 02:30:37 -0000 https://status.machship.com/incident/594230#6e680b2008a95cef7db755e847503c1d3346e200375fbe7bb18f580868e6cfb8 Currently, the TNT Booking API and consignment creation API are experiencing issues. This is causing failures when users attempt to manifest. MachShip has raised a ticket with their team regarding this We will advise as more information becomes available https://status.machship.com/incident/594231 Wed, 24 Jun 2020 02:28:38 -0000 https://status.machship.com/incident/594231#c77314b848da24e40c0c8af3c92445bb0a95251cdd3c7f9a35f4553abd799464 This incident has been resolved. https://status.machship.com/incident/594231 Tue, 23 Jun 2020 22:31:25 -0000 https://status.machship.com/incident/594231#f4de5ce0363bfaaa915de3a684396f86059e318d6e73e2dcee81d989d33a0224 Mainfreight has fixed the issue on their server. All Consignments should now successfully manifest. If you see any issues please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594231 Tue, 23 Jun 2020 03:08:54 -0000 https://status.machship.com/incident/594231#c6b1695162003e6367a60e214ae129332746fb17c0ad60648207d5550df0ae69 Mainfreight has confirmed that they have IT issues with their server which is affecting their systems. Currently, they have asked that clients look to book in pickups for movements required for today via phone to the relevant branch We will continue to update you as move information becomes available https://status.machship.com/incident/594231 Tue, 23 Jun 2020 02:30:35 -0000 https://status.machship.com/incident/594231#00a9b51f46dace8abbd4383f8edb70ccec73d413d6936328cc1b58919776867a Currently, Mainfreight's server is experiencing issues and as such manifests will fail. We have lodged a ticket with their team and will advise on an update as soon as it's available https://status.machship.com/incident/594232 Mon, 22 Jun 2020 07:34:37 -0000 https://status.machship.com/incident/594232#993c7ee02ba6acfe0e6bcf8104e952b969aaa08ca7f452f411436ebdaf370452 This incident has been resolved. https://status.machship.com/incident/594232 Mon, 22 Jun 2020 03:52:16 -0000 https://status.machship.com/incident/594232#2b1573b9d37acc5beb11bfc958289779bf4d365bb28ddbe7a35ef41f641ffa67 It appears that files are now successfully moving through to the Startrack FTP server. If you see any issues manifesting Startrack consignments please contact us at support@machship.com https://status.machship.com/incident/594232 Mon, 22 Jun 2020 01:32:51 -0000 https://status.machship.com/incident/594232#fa9b2a62295cdbe573be70a28458cc2f5ea1cf097164b0cad76c7a59f2b5e368 Startracks FTP Server is currently non-responsive. Clients who have their carrier integration setup as "Startrack Integration" or integrate via the CLN - FTP transfer method will be experiencing errors when manifesting. If you are integrated via the shipping and tracking API you will not see any errors MachShip has lodged a ticket with the Startrack IT team and will update you as more information becomes available. https://status.machship.com/incident/594233 Thu, 18 Jun 2020 01:37:26 -0000 https://status.machship.com/incident/594233#661b27ae64a24f5a2efb21262d22cce53645e892b38b38ea1889f73892c85fe6 TNT has confirmed that these issues should be fixed. MachShip has also seen more consistency in pickup bookings and tracking updates. If you have any questions or concerns please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594233 Wed, 17 Jun 2020 05:21:32 -0000 https://status.machship.com/incident/594233#92123f7e17f3d4b4827c6c3f7dee3bbc82ee9ea6a7bdde49072f4050b6c32aaf As an Update from TNT, there are still ongoing issues with the Pickup Booking API endpoint. TNT has also advised that this is also affecting the tracking updates and POD retrieval API endpoints as well. These are intermittent issues so you may not see consistent failures but please be mindful that there may be problems when manifesting with the Book a Pickup option as "YES" When these occur you will need to book in these pickups with TNT in manually MachShip will continue to update you as more information becomes available. https://status.machship.com/incident/594233 Mon, 15 Jun 2020 02:47:33 -0000 https://status.machship.com/incident/594233#0c4306270c886aa26ddbbec15cfd3c51f98c9b33d2d526b88fba0ea49b2b8bf9 Currently, MachShip is facing issues booking pickups for TNT. If you experience any issues around this please look to manifest with the pickup booking set to "NO" We will advise you as more information becomes available. https://status.machship.com/incident/594234 Thu, 11 Jun 2020 23:07:22 -0000 https://status.machship.com/incident/594234#ae2bcb94b0d407a4e3f4a5d0f469d93e1f80a1153701578298902b1bac9c58f5 Toll has confirmed that the IPEC configuration is not operational and as such all systems are now back online. Toll has requested that all clients look to re-manifest data for Toll Ipec from the 5th of May 2020 To undertake this MachShip has the re-manifest functionality. Use of this is outlined in the article below. https://get.machship.help/hc/en-us/articles/360044450091-How-to-Remanifest-a-Consignment If you have any questions please dont hesitate to contact us at support@machship.com https://status.machship.com/incident/594235 Thu, 11 Jun 2020 09:08:38 -0000 https://status.machship.com/incident/594235#cc2403c998165792cb26f4d09a4c0e804dc909a0686b3e2cdb8490e93d6763ca This incident has been corrected. Startrack Pickups should now successfully book. If you have any issues please contact us at support@machship.com https://status.machship.com/incident/594236 Wed, 10 Jun 2020 22:59:35 -0000 https://status.machship.com/incident/594236#f58da52435ec94062655f36010958843fc870a3e27be334e2e09af9b4d55e2af Capital Transport pricing should now successfully return. If you continue to see any issues please contact us at support@machship.com https://status.machship.com/incident/594236 Wed, 10 Jun 2020 22:44:05 -0000 https://status.machship.com/incident/594236#11d6cbe0eb1246bf675fab75afa4c7b3f81bf6fbf4827e12a998dff23489024d There is currently an issue with the returning if pricing for Capital Transport. The MachShip team is looking into this with the highest of priorities. We will advise you as more information becomes available. https://status.machship.com/incident/594235 Wed, 10 Jun 2020 08:20:21 -0000 https://status.machship.com/incident/594235#cce6f8ce1e1f391043c82643d9582fa4761bfd099c2538b7d29d37bb22fab1d8 As an update, this issue has been internally escalated at Startrack The issue itself is an invalid SSL certificate error that is being returned from their Pickups API. MachShip will continue to update you as we hear more information from Startrack. https://status.machship.com/incident/594235 Tue, 09 Jun 2020 22:42:21 -0000 https://status.machship.com/incident/594235#3492cf8d898c0be7768cdc7a214dc83e633af4cc98e4c4a32e81c4b63939db10 Currently, MachShip is experiencing issues booking pickups with Startrack. We are investigating the cause of this and have lodged a ticket with the carrier Manifests can be successfully sent with the pickup booking set to "No", Pickups will need to be manually booked in during this period. MachShip will advise as more information becomes available. https://status.machship.com/incident/594234 Thu, 04 Jun 2020 00:13:01 -0000 https://status.machship.com/incident/594234#ee42c4ebea04e5f88a50a076caab2aebe893cf3f6c89d5cde359b8811c4d8f77 Toll's Integrations team have confirmed that the booking of Pickups through MachShip is up at running but is in a status of monitoring. As such you may continue to experience intermittent outages throughout the day. MachShip advises all clients should make provisions for the manual booking of Toll Pickups should technical issues continue to arise. All manifest data can continue to be successfully lodged via selecting the option "No" for Do you wish to book a Pickup. The MachShip team is in daily communication with Toll regarding the problems with the booking of pickups and will continue to advise you as information becomes available. As always if you have any questions please dont hesitate to get in touch with us at support@machship.com https://status.machship.com/incident/594234 Tue, 02 Jun 2020 06:46:59 -0000 https://status.machship.com/incident/594234#90e4732e6cb9917dd12512bf19f70192efd58e3373fcfb679de0b526b836f50d It appears that the Pickups application with Toll is experiencing issues again. They have not reported its outage but we have lodged another ticket with their team. MachShip suggests that you book in all Toll pickups manually until further notice. https://status.machship.com/incident/594234 Tue, 02 Jun 2020 03:47:07 -0000 https://status.machship.com/incident/594234#d30fdf2eb02d7d80d42bad6e060acc0cb74986f45d68b85fd1ad62b6091f1941 Toll has confirmed that pickups should now be able to be booked through MachShip. If you have any issues please contact us at support@machship.com https://status.machship.com/incident/594234 Thu, 28 May 2020 22:41:20 -0000 https://status.machship.com/incident/594234#36d1aafeadb2d562230a41c53449e8066d4b75c6ab7344731c5a25ef3f26ca83 Update from MachShip MachShip is experiencing issues receiving responses from the Toll Pickups API. We have lodged a ticket with the Toll IT team but it appears that they have had to disable this pickups configuration during the works to re-enable their systems. It has been validated that manifest data can be pushed through with the pickups option set as "No" We will update you as more information becomes available https://status.machship.com/incident/594234 Thu, 28 May 2020 01:24:31 -0000 https://status.machship.com/incident/594234#7d9a1a47e5c8b4a1905408517beddd35e3f5883ca99f3b643349785b380b968b Update from Toll Toll has confirmed that pickups can now be booked via their API. Please advise your customers that they can now select to manifest with a pickup and MachShip will book this in for them. Currently what is still to be turned on: - Status Tracking - POD Tracking - Setup of new accounts https://status.machship.com/incident/594237 Wed, 27 May 2020 00:41:30 -0000 https://status.machship.com/incident/594237#365cf8f2b99f6cff993077fa894bc241aabd59bbc590bbbc5ba150dec658a54e Hi Trans have reported this issue as fixed. If you have any problems manifesting Hi Trans consignments please send a ticket through to support@machship.com https://status.machship.com/incident/594237 Tue, 26 May 2020 22:39:58 -0000 https://status.machship.com/incident/594237#27e73d0140b7dc9b00a7fbb5c6ae199428d200f529accf7e29e99898d97db1a3 Currently Hi Trans are experiencing some technical issues with their server. Due to this when manifesting Hi Trans consignments you will find that MachShip will return to you an error response. We have lodged a ticket with their team to investigate We will continue to advise you as information becomes available https://status.machship.com/incident/594234 Tue, 26 May 2020 05:45:55 -0000 https://status.machship.com/incident/594234#d2a298cfd3e223c686a4e99a3f6e5f659034c82abdf0906c020eb64161d96b4e Hi All, Toll has advised us of the following update today. 1. The manifesting endpoint is now open and available to accept data. They have provided us with the following details: Intermodal/Tas/NQX/Express can be sent and will be processed Toll Priority Data will be processed Toll IPEC Data will be collected but not yet processed and is at least a week away but we can accept the data 2. Online.Toll is still not functional as such you will not be able to book in ad-hoc pickups or receive tracking updates or POD's back into MachShip. These will still need to be completed manually until such time as Toll advises that they are operational again. 3. Accounts cannot currently be setup - This is heavily reliant upon online.toll. As per the above, as soon as Online.Toll is assessable we should be able to continue to set up new carrier accounts with each of the Toll brands. As such can you please look to manifest through any toll data that you have sitting as unmanifested and advise clients to manifest all Toll data moving forward. Please ensure that clients are aware that they need to manifest with the pickup option set as "NO". MachShip will continue to advise you as more information becomes available https://status.machship.com/incident/594234 Sun, 24 May 2020 22:34:11 -0000 https://status.machship.com/incident/594234#55c35abb29c6d80c54bdaf365b48f74a88d7a7b7d0408706c7a6af5a2b55bcbc Update: MyToll - Tolls online booking platform is available for booking in consignment notes and Pickups - Track and Trace though is unavailable. Unfortunately, this is currently the only electronic platform of Tolls which is available to receive data electronically and their other booking platforms, including the one utilised by MachShip, have yet to be switched. on. Tolls update is that they are expecting this to be turned back online within the next week -- though no hard deadline has been provided. MachShip will continue to update you as information becomes available. https://status.machship.com/incident/594238 Fri, 15 May 2020 05:20:54 -0000 https://status.machship.com/incident/594238#a2804d07992ca999dd402fbd30384a9c568fd53a7781887e7584dbd006d89e57 Startrack have marked this issue as resolved. https://status.machship.com/incident/594238 Fri, 15 May 2020 05:00:31 -0000 https://status.machship.com/incident/594238#b3e956ba879fa54585e516d23f04a7aee3e4e16afc52ccd605b520264f7ed77e Startrack / Australia Post has released the following update. Please note that we are currently experiencing degraded performance of our Tracking APIs. They have marked everything but the tracking component of the API as operational. MachSHip advises that you should be alright to manifest Startrack and Australia Post consignments. Any issues please contact us at support@machship.com https://status.machship.com/incident/594238 Fri, 15 May 2020 01:19:09 -0000 https://status.machship.com/incident/594238#36267cf49aa8e18f56d0bb5c4f8c880424d42357a4518927161ed01d889140bf Startrack / Australia Post have advised on the below: ---------------------------------------------------------- Shipping & Tracking API Outage - 15th May Incident status: Monitoring A fix has been implemented and we are monitoring the results ---------------------------------------------------------- MachShip still requests that consignments are not Manifested until the incident is resolved. https://status.machship.com/incident/594238 Fri, 15 May 2020 01:03:25 -0000 https://status.machship.com/incident/594238#7e4333346b578357e655537b0d12acf8dd260c29588ede7c8fc58201de1a5f2d We are starting to see Australia Post and Startrack pricing returning to MachShip. Please note that the carrier has yet to confirm that their API is back up and running. MachShip advises you to please refrain from manifesting Startrack consignments in the platform until the connection has been confirmed as fixed. https://status.machship.com/incident/594238 Fri, 15 May 2020 00:16:15 -0000 https://status.machship.com/incident/594238#a7057c015816984ab5935da6882b97cc97060a048c92329a537d068f6753d01a Update from Australia Post / Startrack: New incident: Investigating Please note that we are currently experiencing an outage to the Shipping & Tracking APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused. This has affected all components of the configuration https://status.machship.com/incident/594238 Thu, 14 May 2020 23:46:44 -0000 https://status.machship.com/incident/594238#2477b54cbbec140a3134cf551f0ababbfcf0fbb9c2f6f1ac8386b4b426c27a9f All Startrack and Australia Post systems are currently down. We have a ticket with their team We will update you as we hear more. https://status.machship.com/incident/594238 Thu, 14 May 2020 22:55:29 -0000 https://status.machship.com/incident/594238#2455dc89d05d83cf775e51cab9f5d90d3f28c8e1fc9d3c90a785cc0fb47d55a0 Startrack are currently experiencing issues with their Pickups API. As such during this period users will be unable to book pickups for Startrack through MachShip We have lodged a ticket with their team but can see that their main website is also unable to take pickup bookings. We will update you as the carrier advises. https://status.machship.com/incident/594239 Thu, 14 May 2020 07:44:35 -0000 https://status.machship.com/incident/594239#afe2fb697ff1ec317f8cbef9d8fc56a9574b67e66b1341b295684b6dbf834f90 This incident has been resolved. https://status.machship.com/incident/594239 Thu, 14 May 2020 00:27:55 -0000 https://status.machship.com/incident/594239#f14981a8e7f79ab49f254e8f49fcdf1060e4bd299598e31ed21f13dba3331f00 Bagtrans are currently unable to recieve files. As such Manifesting will fail in MachShip. We have lodged a ticket with their team and will advise as soon as we have more information https://status.machship.com/incident/594234 Mon, 11 May 2020 21:29:37 -0000 https://status.machship.com/incident/594234#62080b9715e4109f7dbf16128bdeb5a9dfcdb1c995381bd5843d5e4c3534911c Please see below the latest update from Toll: Following the secure reactivation last week of one of our core IT systems which underpins many of the company’s online operations, we have commenced the process of restoring and testing our customer-facing applications with a focus on bringing them progressively online as soon as possible. At the same time, we’re continuing to support our large enterprise customers whose services are affected by the disruption to online operations. We’re continuing to keep our SME customers and consumers updated through our digital and social channels including Toll’s company and MyToll websites. While there are delays in some parts of the network, freight shipments and parcel deliveries are moving by and large as normal, with Toll call centres taking bookings over the phone. Contact details for bookings are available the MyToll website. We continue to prioritise the movement of essential items including medical and healthcare supplies. Email access has been restored for Toll employees who operate on our cloud-based platforms. Currently there is still an inability to: - Manifest - Book Pickups - Tracking Consignments in MachShip. We will continue to advise you as more information becomes available. https://status.machship.com/incident/594240 Fri, 08 May 2020 02:45:51 -0000 https://status.machship.com/incident/594240#fa851a6335e6955a44dc4dd3ec8a72dc4a33cc1d715724e4cc0b923b45066fea Incident resolved This incident has been resolved and tracking service performance is back to normal https://status.machship.com/incident/594240 Fri, 08 May 2020 02:10:48 -0000 https://status.machship.com/incident/594240#1c4cb5aa9d059b85f8417eefabe69e58e5bbdf082238e0e1219b24cda5df2089 Update from Startrack and Australia Post Incident status: Monitoring A fix has been implemented and we are closely monitoring the performance of our tracking services https://status.machship.com/incident/594240 Thu, 07 May 2020 23:11:46 -0000 https://status.machship.com/incident/594240#9229ed88ab44adc9f5333b8a8658d8545d7efd1d30909efa2e951c532ae63b2e Hi All, Startrack and Australia Post have advised of the below issue that they are currently experiencing with their API: ......... Please note that we are currently experiencing degradation to the Tracking APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused. ......... Please keep this in mind as you will likely see some delays in status updates for both Startrack and Australia Post consignments in MachShip. We will advise as further information becomes available. https://status.machship.com/incident/594234 Thu, 07 May 2020 09:27:58 -0000 https://status.machship.com/incident/594234#13466e8507b423387a4955d019575dfd821107df3d433d260dba9477a0907776 Please see below for the latest Update from Toll: Toll has completed an important step in the restoration of IT systems with the full and secure reactivation of one of our core IT systems which underpins most of the company’s online operations. With that in place, our focus is on bringing our customer-facing applications online as a matter of priority. At this stage, we expect these applications will be progressively restored and tested throughout next week. As such, we are planning for business continuity and manual processes to continue into next week to keep services moving as we work towards the full and secure reactivation of our online systems. This week we will work through the scanning and testing of servers which we will gradually and securely bring back online. In addition we have re-established external email into the company, and email access for Toll employees who operate on our cloud-based platforms is being progressively restored. Work is continuing on restoring remaining email servers. In the meantime, MyToll customers are able to book parcel pick-ups by calling our contact centres, with contact details available via the MyToll website. MachShip will continue to update you as information becomes available. https://status.machship.com/incident/594234 Wed, 06 May 2020 22:10:50 -0000 https://status.machship.com/incident/594234#62ef8f3091b511e890148e510f87cfc7f3fa661cd390f7a996167cad5cd8c554 Please see the latest release from Toll on their system outage: As we continue to investigate the details of the ransomware attack that led us to disable various IT systems, we’re making good progress in rebuilding the core systems which underpin most of Toll’s online operations. This includes cleaning affected servers and systems, and restoring files from backups. In the meantime, our business continuity and manual processes are keeping services moving across many parts of the network although, regrettably, some customers are experiencing delays or disruption. At this stage, freight shipments are largely unaffected and parcel deliveries are running essentially to schedule based on normal pick-up and delivery processes. Parcel tracking and tracing through the MyToll portal remains offline. We are prioritising the movement of essential items, including medical and healthcare supplies into the national stockpile for COVID-19 requirements. This includes running charter flights from China. We’re working closely with our large enterprise customers whose services are affected and, for our SME customers and consumers, we’re providing updates on work-around processes through our digital and social channels including Toll’s company and MyToll websites. We expect to maintain current business continuity and manual processing arrangements through the week, and we are in regular contact with the Australian Cyber Security Centre (ACSC) regarding the investigation and recovery process. Toll apologises to customers affected by delays or disruption to services. During this time clients will not be able to: - Track Consignments - Book Pickups - Manifest Consignments MachShip will continue to update you as news becomes available https://status.machship.com/incident/594234 Tue, 05 May 2020 05:08:30 -0000 https://status.machship.com/incident/594234#276269998f2f252047fee067deb182e0cfd435e7da265b5e555eadff3c3486ea Toll has released the following statement: https://www.tollgroup.com/toll-it-systems-updates 5 May 2020, 1PM AEDT Toll took the precautionary step yesterday of shutting down certain IT systems after we detected unusual activity on some of our servers. As a result of investigations undertaken so far, we can confirm that this activity is the result of a ransomware attack. Working with IT security experts, we have identified the variant to be a relatively new form of ransomware known as Nefilim. This is unrelated to the ransomware incident we experienced earlier this year. Toll has no intention of engaging with any ransom demands, and there is no evidence at this stage to suggest that any data has been extracted from our network. We are in regular contact with the Australian Cyber Security Centre (ACSC) on the progress of the incident. Toll’s priority is the safety and security of our customers, employees and vendor partners and, to that end, we have business continuity plans and manual processes in place to keep services moving while we work to resolve the issue. We expect these arrangements to continue for the remainder of the week. We have been in contact from the outset with various customers impacted by the issue and we continue to work with them to minimise any disruption. MachShip will continue to update you and your teams as more information becomes available. https://status.machship.com/incident/594234 Mon, 04 May 2020 22:32:42 -0000 https://status.machship.com/incident/594234#1e08380ad3e2ab70c4bbdc04138240f09dd7cd6aebcd9c081ac518934a674022 Toll has reported a full system outage at this time. Their homepage states: We are currently experiencing a system outage and apologise for the inconvenience. We are working hard to get systems up and running as soon as possible. During this period clients will not be able to successfully manifest, book pickups or see tracking updates in MachShip. Toll has advised of the following contact numbers if you are looking to book in a pickup or track deliveries: Toll Priority 13 15 21 Toll IPEC 1300 865 547 Intermodal & Specialised 13 18 21 We will continue to update you as news becomes available https://status.machship.com/incident/594234 Mon, 04 May 2020 03:22:28 -0000 https://status.machship.com/incident/594234#fb47da602a0fa796a62f98d91e937ec926a422295865e209fac00650ac0abfac It appears that Tolls systems have gone down across the board. This will prevent you from: 1. Manifesting 2. Tracking 3. Booking Pickups 4. Accessing My Toll Consignments should still be able to be generated in MachShip the data will just need to be pushed across once Toll advises on a fix. https://status.machship.com/incident/594234 Mon, 04 May 2020 00:19:08 -0000 https://status.machship.com/incident/594234#fb43beeeebfcda59028444548bfb62f0e237e98993004ef16e1a654f6dec0a28 Currently, clients will be experiencing issues with manifesting Toll Consignments with Pickup Bookings. MachShip has raised a ticket with Tolls IT team. In the interim, manifests can be generated with the Pickup selection as NO and pickups will need to be booked in manually. We will update you as we hear back from Toll https://status.machship.com/incident/594241 Thu, 30 Apr 2020 07:30:16 -0000 https://status.machship.com/incident/594241#ede220a68f8d8e01138743bc535cc7c283babfd94b59b9d8966ffe9f535ced0f A small bug was identified that had caused an unforeseen amount of extra data to be collected by our system. We resolved the bug which has resolved the issue. No outage occurred other than small intermittent interruptions which we noticed immediately and resolved. https://status.machship.com/incident/594241 Thu, 30 Apr 2020 05:14:50 -0000 https://status.machship.com/incident/594241#0450a9572861f21d7fcc97e6a03f5c61f2194dc815de702f5523616aa4645305 There is an intermittent connectivity issue with MachShip. We are investigating the cause now. Updates will be provided soon. https://status.machship.com/incident/594242 Sat, 18 Apr 2020 14:00:00 +0000 https://status.machship.com/incident/594242#f644b2b762414c42e54b0eda80e27e806c641d5ee6d29eac8f8d967f81112bf3 Maintenance completed https://status.machship.com/incident/594242 Sat, 18 Apr 2020 13:35:23 -0000 https://status.machship.com/incident/594242#6d127e5fdfd9c659b7e3e11c4e113df2e2e6a6337b3c004eeed993efa35c0da2 The scheduled maintenance has been completed. https://status.machship.com/incident/594242 Sat, 18 Apr 2020 13:00:52 -0000 https://status.machship.com/incident/594242#6d127e5fdfd9c659b7e3e11c4e113df2e2e6a6337b3c004eeed993efa35c0da2 The scheduled maintenance has been completed. https://status.machship.com/incident/594242 Sat, 18 Apr 2020 13:00:00 -0000 https://status.machship.com/incident/594242#6d127e5fdfd9c659b7e3e11c4e113df2e2e6a6337b3c004eeed993efa35c0da2 The scheduled maintenance has been completed. https://status.machship.com/incident/594243 Sun, 12 Apr 2020 23:11:55 -0000 https://status.machship.com/incident/594243#c0d4f5f2cf4969b4b67cf4db4a5aa715d966303f197b8e619542892115b1b541 This incident has been resolved. https://status.machship.com/incident/594243 Fri, 10 Apr 2020 00:51:30 -0000 https://status.machship.com/incident/594243#07b4a15cf1722dcde02f00d7244a06b8e889d793d37aa58406efb77a386feed0 Hi All. Toll has advised on the below: Toll is conducting important IT maintenance activities this Easter long weekend . As a result, our IT environments will not be available, this will take place from 6.00 pm Saturday 11 April (AEST) until 12.30 am Monday 13 April (AEST). Please refrain from manifesting consignments during this period. https://status.machship.com/incident/594244 Sat, 04 Apr 2020 14:00:00 +0000 https://status.machship.com/incident/594244#2e26acd1c8aaf57aed18cf9ac4990c7ed97eb9549de804ea0f3ee9ef8d6690ce Maintenance completed https://status.machship.com/incident/594244 Sat, 04 Apr 2020 13:55:01 -0000 https://status.machship.com/incident/594244#a3d86ad41b98d6ebf9cccfc8eaaab3d17b359d97b46b16390a9bdabc32bb06bd The scheduled maintenance has been completed. https://status.machship.com/incident/594244 Sat, 04 Apr 2020 12:00:39 -0000 https://status.machship.com/incident/594244#a3d86ad41b98d6ebf9cccfc8eaaab3d17b359d97b46b16390a9bdabc32bb06bd The scheduled maintenance has been completed. https://status.machship.com/incident/594244 Sat, 04 Apr 2020 12:00:00 -0000 https://status.machship.com/incident/594244#a3d86ad41b98d6ebf9cccfc8eaaab3d17b359d97b46b16390a9bdabc32bb06bd The scheduled maintenance has been completed. https://status.machship.com/incident/594244 Sat, 04 Apr 2020 10:59:31 -0000 https://status.machship.com/incident/594244#a3d86ad41b98d6ebf9cccfc8eaaab3d17b359d97b46b16390a9bdabc32bb06bd The scheduled maintenance has been completed. https://status.machship.com/incident/594245 Thu, 02 Apr 2020 05:58:00 -0000 https://status.machship.com/incident/594245#aed6c12e490bd2c8c87076a4937070ba6eb6284858cb8b679b61dd5867789d88 This incident has been resolved. https://status.machship.com/incident/594245 Thu, 02 Apr 2020 05:41:17 -0000 https://status.machship.com/incident/594245#24b5f466455b3a15ab37accb9a44f44c26f5a75273306fcb5453e1ea18ef0899 Aus Post has advised that they have implemented a fix and are monitoring the results. https://status.machship.com/incident/594245 Thu, 02 Apr 2020 05:23:07 -0000 https://status.machship.com/incident/594245#1fd1d3ce9e849fd91defc8e5995f12e245592a3993cca58802a70a8dda0b7d84 Australia Post has advised that there is currently an outage when clients are looking to: Track Price Print Labels Lodge / Manifest We will update you as more information is available https://status.machship.com/incident/594246 Wed, 25 Mar 2020 00:27:34 -0000 https://status.machship.com/incident/594246#499094e319fa0bab2e365f8c08e1b6a0a1d6ecd90846daf8baad1c2f268173d3 This incident has been resolved. https://status.machship.com/incident/594247 Tue, 24 Mar 2020 23:20:08 -0000 https://status.machship.com/incident/594247#1e7888fd0fedef6895c3f78ceb564801d4e059791af16243685cddcca5a2212f This incident has been resolved. https://status.machship.com/incident/594246 Tue, 24 Mar 2020 23:19:46 -0000 https://status.machship.com/incident/594246#5ad1c4d485a4ef136b5b72a71814cc9dada12728c1fc91935d6f061c3959eb3a Advice from Australia Post and Startrack re the shipping + Tracking API Please note that we are currently experiencing an outage to the Shipping & Tracking APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused. https://status.machship.com/incident/594247 Tue, 24 Mar 2020 20:54:22 -0000 https://status.machship.com/incident/594247#b86f50edf94a4c12bc2f60b685cc9172bf864f1b946b2dbfe36965c6cd8d3bf0 The issue with manifesting Toll consignments should now be fixed. If you see any errors when manifesting any Toll Business Units please pass the error message through to support@machship.com https://status.machship.com/incident/594247 Tue, 24 Mar 2020 05:44:13 -0000 https://status.machship.com/incident/594247#553b1847200f8d0a368b9438d2db38f9dd96f9a468fb4f1b21a989e1f2f7dab7 The Issue with Toll has been identified. This should correct itself for consignments manifested from tomorrow MachShip will be monitoring manifests through tomorrow. Please contact support@machship.com if you have any queries. https://status.machship.com/incident/594248 Tue, 24 Mar 2020 04:17:00 -0000 https://status.machship.com/incident/594248#32b58e07db852b73f826c944c2129dd080096e937e261d2770f4fd0871e4cd6a Australia Post has advised that this incident has been resolved. https://status.machship.com/incident/594248 Tue, 24 Mar 2020 02:39:02 -0000 https://status.machship.com/incident/594248#f541ad778bc4f59c682ca2aa1355b0c019cdd7b3ca899f3f7ed28457d28508d6 Please see below for the correspondence from Australia Post re the Shipping and Tracking API with Startrack and Australia Post: Please note that we are currently experiencing degradation to the Shipping & Tracking APIs since 12.45 pm AEST today. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologises for any inconvenience caused. https://status.machship.com/incident/594247 Mon, 23 Mar 2020 22:47:59 -0000 https://status.machship.com/incident/594247#2544f1a867c0295c7466158aa2b50b081e954369e337e051c1f23c68daa90af6 Toll Is still investigating the cause of this issue on their end. MachShip has found that this intermittent and that during this period a re-attempt at manifesting can cause the file to successfully process, this may not work in all cases but can be potential workaround whilst a permanent fix is found by Toll. We will look to update you as we hear more from Toll. Any queries please contact us at support@machship.com https://status.machship.com/incident/594247 Mon, 23 Mar 2020 02:36:51 -0000 https://status.machship.com/incident/594247#62c959b5b7ea6ed114085f28dee2a3f680f8d50daf97a0adb69c3096c7a846de Toll has acknowledged the issue and advised on some updates on their end over the weekend. They are looking to identify the exact cause and a fix eta. https://status.machship.com/incident/594247 Sun, 22 Mar 2020 22:31:59 -0000 https://status.machship.com/incident/594247#526a10ce1f18a7530148ac2dd9b0091ecc87ab697955fbf7141912834c3d51a4 MachShip is receiving errors for Manifest Pushes to Toll's Consignment API. This will be represented as an XML error when manifesting. We have lodged a ticket with their team. We will update as more information is available. https://status.machship.com/incident/594249 Tue, 17 Mar 2020 05:51:27 -0000 https://status.machship.com/incident/594249#cf4dd8957cb904f1c4433621be51628952a8bd45c44cd852fa3dd03f269adfcd Toll Have confirmed this issue as fixed https://status.machship.com/incident/594249 Mon, 16 Mar 2020 18:54:15 -0000 https://status.machship.com/incident/594249#134b92c7ce028435444316e8d241d6d401c1a66ce28de88d17dfdfc5531e0947 Toll has advised on the below: Our Team has been working on the issue all day, there seems to be an internal issue with the authentication layer. Whilst experiencing this issue we recommend calling the pickup where possible Any questions please dont hesitate to contact support@machship.com https://status.machship.com/incident/594250 Sun, 15 Mar 2020 23:51:33 -0000 https://status.machship.com/incident/594250#7fd367002ab8d842eca8daecb0bb5d2ad96cb890d8a9d52a6784394bd287e1a8 Fastway have confirmed their functional API's are now working as expected. Any issues you see please contact support@machship.com https://status.machship.com/incident/594249 Sun, 15 Mar 2020 23:29:17 -0000 https://status.machship.com/incident/594249#7510200dc5d1b9715ed573ea5221a465630aff3c759d317a97cd8c5f157cec83 Update: 10:27: Manifesting issues with Toll are based on how their systems are accepting username and password credentials. 50% of the time they are responding with username and passwords are invalid errors. Their teams are investigating. Whilst the issue is identified and fixed pickups and POD tracking will be severely degraded. Any questions please contact support@machship.com https://status.machship.com/incident/594249 Sun, 15 Mar 2020 21:51:52 -0000 https://status.machship.com/incident/594249#fd72891186d04a1f68ba55b4cf50268ea7c55eb76c4edd531a3071382be28e81 Currently, we are experiencing errors manifesting with Toll Express, Toll Ipec and Toll Priority. We have lodged a ticket with Toll and are investigating the issues. https://status.machship.com/incident/594251 Fri, 13 Mar 2020 05:59:23 -0000 https://status.machship.com/incident/594251#4df63adc48946100dbf87b34c6bdf87d0e9a8c39f84877c8d5b17358f7cc40da This incident has been resolved. https://status.machship.com/incident/594250 Fri, 13 Mar 2020 04:53:44 -0000 https://status.machship.com/incident/594250#069e3af0647044493a1691d6f82dbf79fc2e8244f41f75d5d1a4cdddbac9d26d Pricing and Booking with Fastway appear to be working correctly. Any issues please contact support@machship.com https://status.machship.com/incident/594250 Thu, 12 Mar 2020 23:27:40 -0000 https://status.machship.com/incident/594250#0f59da638979f6c976b481e788697ccb38ac2335e14d99b619b08e2d86df2a2d Fastways team have advised the below: All the systems are currently down The expectation is it should be resolved by this afternoon. https://status.machship.com/incident/594250 Thu, 12 Mar 2020 23:08:01 -0000 https://status.machship.com/incident/594250#2d405cf5e708967644531b5f9c0d90cb7a6965c9906ff96170a45d1e00d888e0 Fastway's Fastlabel and Dynamic Label integration - Booking and Quoting with Fastway is currently unavailable as their API is experiencing issues We have flagged the issue with their IT team. https://status.machship.com/incident/594252 Wed, 04 Mar 2020 03:49:23 -0000 https://status.machship.com/incident/594252#31f9699766af1a6e13de86621963aa491b162daaa36fde43f8bdc8a4dbda2c28 This incident has been resolved. https://status.machship.com/incident/594252 Wed, 04 Mar 2020 03:27:18 -0000 https://status.machship.com/incident/594252#e67c800b22570350f45d8d4f32055b05e0a21ce3d559dd9dc623f1ef3a5e45f2 Users should login and the system should be functional. The MachShip team are monitoring things closely. Any issues please contact support@machship.com https://status.machship.com/incident/594252 Wed, 04 Mar 2020 03:19:45 -0000 https://status.machship.com/incident/594252#3138cca78f4bd2ce0f1a29a7f37141a7518dc9b6f5119cacea3a0e692b8a6218 Currently, Users will be experiencing issues Logging into the System. This is being actively looked at currently. We will update as soon as possible. https://status.machship.com/incident/594251 Mon, 02 Mar 2020 03:32:59 -0000 https://status.machship.com/incident/594251#1c047a0941bb74f5c4d81e27002c601a1e5edae03d60bc2110f446063c5a44f7 According to Toll's I.T. team, all Toll brands, including Toll IPEC are now ready to receive consignment data and manifests. Please note, tracking is still significantly affected and therefore, please expect that tracking will remain unreliable for the time being. https://status.machship.com/incident/594253 Sat, 29 Feb 2020 17:01:03 -0000 https://status.machship.com/incident/594253#b5108bad230ed5b9505321a138783a674ec77eec641130d1425e00b51eb00841 The scheduled maintenance has been completed. https://status.machship.com/incident/594253 Sat, 29 Feb 2020 17:00:00 +0000 https://status.machship.com/incident/594253#46d84395ca67fa21d4a3804b7a79fc84b1346b8d2eafaf9d5baaecdea9bf0860 Maintenance completed https://status.machship.com/incident/594253 Sat, 29 Feb 2020 10:01:58 -0000 https://status.machship.com/incident/594253#b5108bad230ed5b9505321a138783a674ec77eec641130d1425e00b51eb00841 The scheduled maintenance has been completed. https://status.machship.com/incident/594253 Sat, 29 Feb 2020 10:00:00 -0000 https://status.machship.com/incident/594253#b5108bad230ed5b9505321a138783a674ec77eec641130d1425e00b51eb00841 The scheduled maintenance has been completed. https://status.machship.com/incident/594253 Sat, 29 Feb 2020 09:00:31 -0000 https://status.machship.com/incident/594253#b5108bad230ed5b9505321a138783a674ec77eec641130d1425e00b51eb00841 The scheduled maintenance has been completed. https://status.machship.com/incident/594251 Fri, 14 Feb 2020 04:15:53 -0000 https://status.machship.com/incident/594251#dca7432ea6ea34d5f143bead9ca89d5f944657f549a9a3502ecbdc1f35991d2d Hi All, Toll's IT team have indicated that the below list of brands are ready to accept consignment and manifest data; please attempt to manifest any of the matching consignments in MachShip which have travelled but you were unable to manifest (for those Toll brands listed below): Toll Express Toll NQX Toll Intermodal Intermodal & Specialised Toll Tasmania https://status.machship.com/incident/594254 Wed, 12 Feb 2020 05:28:27 -0000 https://status.machship.com/incident/594254#0af798225ff70878ccb7898890781d8f0832fe12619eaf85da8d8eedb7691c79 This incident has been resolved. https://status.machship.com/incident/594254 Wed, 12 Feb 2020 03:50:40 -0000 https://status.machship.com/incident/594254#e415a8ec839fbdd092b0352b39e514e6116b2beb544c90c1d9f87ec071210c58 Felix has fixed the issue on their end. Testing has been undertaken on all accounts and Felix successfully returns a quote. If you have any issues please contact us at support@machship.com https://status.machship.com/incident/594251 Wed, 12 Feb 2020 00:32:33 -0000 https://status.machship.com/incident/594251#c267e8ae1d4e38ca7587b68f486f08b834724cbb1ececa7142983bc137fcb62b Toll has released the following update to clients today: Intermodal & Specialised, Toll Tasmania, Toll Shipping, Toll Mining and Toll Energy can now book a pickup and create a consignment notes using My Toll Priority and Ipec customers please continue to book a pickup by calling contact centres and using manual notes to ship goods. MachShip has contacted Toll regarding the above and has been advised that external EDI methods cannot be ticked off as active at this stage. The MachShip team are also still seeing manifests and pickup bookings fail which is consistent with the wording from the Toll IT team. MachShip will continue to update you as soon as information becomes available - any emergency bookings for Intermodal and Toll Tasmania should be made via My Toll at this point in time. https://status.machship.com/incident/594254 Wed, 12 Feb 2020 00:04:47 -0000 https://status.machship.com/incident/594254#363b9ec37b198924c48ac3ae3e3c0aaf6356e0e3bfa0ab48c1497f54e6e512fa The authentication tokens with Felix Transport have experienced issues today. Felix Transport have been notified of the issue and have escalated internally. MachShip will advise as soon as we are back up and running https://status.machship.com/incident/594251 Tue, 04 Feb 2020 23:24:24 -0000 https://status.machship.com/incident/594251#c129fa9fee3fb41dbfcd5155394814d70355b0a66f9ee4cfd54263e6df1c36c4 Toll Group have put out a Media Release explaining the system issues in detail and providing detail around their decisions. Please see the following link for more information: https://www.tollgroup.com/toll-it-systems-update https://status.machship.com/incident/594251 Tue, 04 Feb 2020 23:17:55 -0000 https://status.machship.com/incident/594251#7167e20fb49d31cf9011bb4a7b0fc5a82ec5af6ea25b0c1ac071fdb3f4435e55 Toll's I.T. team have indicated that all customer facing systems remain offline. https://status.machship.com/incident/594251 Tue, 04 Feb 2020 21:47:33 -0000 https://status.machship.com/incident/594251#abc0e376a65d706e02ddc0b83b68263ee0cf0170893ddc7395cc89ee27617dbe Toll appears to have reenabled their MyToll platform, however, backend EDI systems are still not responding to MachShip. We will continue to monitor the situation and provide updates from Toll when they come to light. https://status.machship.com/incident/594251 Sun, 02 Feb 2020 22:54:05 -0000 https://status.machship.com/incident/594251#12fa408606595fbde95a41f063b69c79e618bd576386139ce382a8680200403c Toll's systems continue to remain offline. As a reminder, this means that none of MachShip's systems are able to communicate with Toll's systems; consignments and manifests cannot be transmitted to Toll, nor can tracking of consignments take place. Unfortunately, until such time that Toll reactivates their customer facing systems, we cannot offer any of the above services and you will need to continue to call the respective Toll brands to book your pickups. https://status.machship.com/incident/594251 Sun, 02 Feb 2020 10:57:17 -0000 https://status.machship.com/incident/594251#ece7cf4f0b0ae828f35f50e8b9cc6f1c356043f5c8fff2e0d45249afb55fb40b Toll's systems remain offline and at this stage, Toll is yet to communicate a day or time at which they believe their systems will be restored. As a reminder, this means that none of MachShip's systems are able to communicate with Toll's systems; consignments and manifests cannot be transmitted to Toll, nor can tracking of consignments take place. Unfortunately, until such time that Toll reactivates their customer facing systems, we cannot offer any of the above services and you will need to continue to call the respective Toll brands to book your pickups. https://status.machship.com/incident/594251 Fri, 31 Jan 2020 22:29:43 -0000 https://status.machship.com/incident/594251#5ccdef62524b597f213ab431c9b9620ad9037975f76d1374c3d9b14cfb5c3234 All Toll systems are currently offline and Toll has released the following statement: "As a precautionary measure, Toll has made the decision to shut down a number of systems in response to a suspected cyber security incident. We are investigating the root cause to resolve the issue. We expect several Toll customer-facing applications to be impacted as a result. Our immediate priority is to resume services to impacted customers as soon as possible. We will continue to provide regular updates." https://status.machship.com/incident/594251 Fri, 31 Jan 2020 03:40:42 -0000 https://status.machship.com/incident/594251#f6beb9c30344c1980dff63fe130fa9e2b72dbb34c09e04fdb429f927f2b075af It appears that other Toll systems are now also down, including the MyToll website. Manifesting may not be possible for the time being. https://status.machship.com/incident/594251 Fri, 31 Jan 2020 03:05:19 -0000 https://status.machship.com/incident/594251#67a04cf371b5fe3e007486abb20e8d55ff3998e502d6f479106cce9b108d9521 Toll's pickup API appears to be down and as such, booking pickups with Toll through the MachShip interface or API may not currently succeed. If you need to manifest Toll consignments urgently, please manifest with the 'Pickup already booked' option ticked, then call Toll to arrange for your pickup. https://status.machship.com/incident/594255 Wed, 29 Jan 2020 02:26:49 -0000 https://status.machship.com/incident/594255#de31446b9039329dfdceef651ff806098bfd60448f042068d26499838fb5a86f It appears that the issue is now fixed. Bookings and pricing should resume as normal. Please manually manifest any Capital Transport consignments which are sitting as unmanifested. https://status.machship.com/incident/594255 Wed, 29 Jan 2020 01:44:38 -0000 https://status.machship.com/incident/594255#a894fa3a9abcc4cb5cc41a4f5f3cb95e885d01a18e63a06c3edb4a7d2f3121fb We are continuing to work on a fix for this issue. https://status.machship.com/incident/594255 Wed, 29 Jan 2020 01:42:19 -0000 https://status.machship.com/incident/594255#b5678eb679e6abc2ca6557a770d05d30368dc91be22d00d2e0e21cba31b845d5 Capital Transport's systems are experiencing internet connectivity issues; as such, Capital Transport booking and pricing are currently unavailable. https://status.machship.com/incident/594256 Tue, 21 Jan 2020 22:06:51 -0000 https://status.machship.com/incident/594256#e14ae39a8377d3ba93ae5d9a50c4773a33908bca3f49d8507f8240f0891684bf MachShip briefly experienced an issue relating to importing and processing files via workflows. The issue related to the communication between the core of MachShip and the subsystem responsible for parsing files. This issue has now been resolved https://status.machship.com/incident/594256 Tue, 21 Jan 2020 21:41:21 -0000 https://status.machship.com/incident/594256#096156ab2c6e837bf677fa9cf2f989fb4c303850d26c0d683e7f95bd98e8b439 MachShip briefly experienced an issue relating to importing and processing files via workflows. The issue related to the communication between the core of MachShip and the subsystem responsible for parsing files. This issue has now been resolved https://status.machship.com/incident/594256 Tue, 21 Jan 2020 21:41:21 -0000 https://status.machship.com/incident/594256#096156ab2c6e837bf677fa9cf2f989fb4c303850d26c0d683e7f95bd98e8b439 MachShip briefly experienced an issue relating to importing and processing files via workflows. The issue related to the communication between the core of MachShip and the subsystem responsible for parsing files. This issue has now been resolved https://status.machship.com/incident/594256 Tue, 21 Jan 2020 21:41:21 -0000 https://status.machship.com/incident/594256#096156ab2c6e837bf677fa9cf2f989fb4c303850d26c0d683e7f95bd98e8b439 MachShip briefly experienced an issue relating to importing and processing files via workflows. The issue related to the communication between the core of MachShip and the subsystem responsible for parsing files. This issue has now been resolved https://status.machship.com/incident/594256 Tue, 21 Jan 2020 21:31:51 -0000 https://status.machship.com/incident/594256#e21fa16b724eae19c0e8672f3c14e326327de2b73476a4cfa58182edf71ada45 This incident has been resolved. https://status.machship.com/incident/594256 Tue, 21 Jan 2020 20:37:20 -0000 https://status.machship.com/incident/594256#145ca42eb2e8f4b40c48f9283014bec51f98e430e62b735c4d304b2458b467e6 The issue has been identified and a fix is being implemented. https://status.machship.com/incident/594257 Tue, 24 Dec 2019 07:11:34 -0000 https://status.machship.com/incident/594257#19d7a675d8c237ebd8bf96be1a005767abd45105da34810f01a9a38ce1dd45d2 It appears that MyToll no longer shows the error. We will consider the issue complete until further notice. https://status.machship.com/incident/594257 Tue, 24 Dec 2019 00:52:29 -0000 https://status.machship.com/incident/594257#829d77a5e0573d1eecee0851b73b3d5d9215cbb3eb1a172c9b0049fc44ac0306 Toll has identified an issue in their Pickups API; because of this, pickups for Toll cannot currently be booked online through MachShip or via MyToll. Please call in your requests for pickups to Toll directly. https://status.machship.com/incident/594258 Thu, 05 Dec 2019 04:14:04 -0000 https://status.machship.com/incident/594258#42eca1ba5d4b284fa3dbf4a8e121e366bda62a77a068a19f9e68a2fdd2f08ab6 MachShip experienced intermittent API server connectivity issues for a 5 minute period this morning which has now been resolved https://status.machship.com/incident/594258 Thu, 05 Dec 2019 04:14:04 -0000 https://status.machship.com/incident/594258#42eca1ba5d4b284fa3dbf4a8e121e366bda62a77a068a19f9e68a2fdd2f08ab6 MachShip experienced intermittent API server connectivity issues for a 5 minute period this morning which has now been resolved https://status.machship.com/incident/594258 Thu, 05 Dec 2019 04:14:04 -0000 https://status.machship.com/incident/594258#42eca1ba5d4b284fa3dbf4a8e121e366bda62a77a068a19f9e68a2fdd2f08ab6 MachShip experienced intermittent API server connectivity issues for a 5 minute period this morning which has now been resolved